The performance of four sections of a full-scale embankment constructed on soft soil is examined using a fully coupled and fully three-dimensional finite element analysis. The four sections had similar embankment loadings but different improvement options (one unimproved, one with pile-support only, one with a single layer geotextile-reinforced platform and pile-support, and one with two layers of geogrid-reinforced platform and pile-support). Like the field data, the numerical results show that the inclusion of piles decreases the settlement at the subsoil surface to 52% of that for the unimproved section, and the addition of a single layer of geotextile reinforcement (J = 800 kN/m) further reduced settlement to only 31% of that of the unimproved section. The effects of geosynthetic reinforcement and multiple layers of reinforcement on the performance of the pile-supported embankment are discussed. The relative load transfer is calculated using eight existing methods and they are compared with the field measurements and numerical results.