Electronic Commerce Research Research Articles

Recent Development Trend of Electronic Commerce Research: 2000 to 2016

The current study aims to identify the recent research trend of electronic commerce research and report theoretical background used in the electronic commerce research articles. By searching the five electronic commerce research journals, including Electronic Commerce Research, Electronic Commerce Research and Applications, International Journal of Electronic Commerce, Journal of Electronic Commerce Research, and Journal of Theoretical and Applied Electronic Commerce Research listed in the Social Sciences Citation Index (SSCI) database in a seventeen years period between January 2000 and December 2016, we found 1,205 electronic commerce research articles. By analyzing these articles, the current study maps the trend and reveals the highly influence research article. The current study also reveals theories that used in the electronic commerce research articles. The results provide fundamental insights on the recent research of electronic commerce.
 
 Keywords: Bibliometric, Literature Review, Electronic Commerce, Social Science Citation Index, SSCI
 
 To cite this document: Yann-Jy Yang, Chih-Chien Wang, and Chien-Chang Chen, "Recent Development Trend of Electronic Commerce Research: 2000 to 2016", Contemporary Management Research, Vol.13, No.2, pp. 131-142, 2017.
 
 Permanent link to this document:
 http://dx.doi.org/10.7903/cmr.17824

Journal of Theoretical and Applied Electronic Commerce Research is Now Included in the Social Science Citation Index

Journal of Theoretical and Applied Electronic Commerce Research is Now Included in the Social Science Citation Index

Mobile payment research: A scientometric assessment of global publications output during 2007–16

The paper examines 1074 global publications on mobile payments research, as covered in Scopus database during 2007-16, experiencing an annual average growth rate of 8.14% and qualitative impact averaged to 3.67 citations per paper. The top 10 most productive countries individually contributed global share from 3.35% to 26.26 %, with largest global publication share coming from China (26.26%), followed by USA (9.59%), India (6.98%), etc. Together, the 10 most productive countries accounted for 69.14% share of global publication output and 61.73% share of global citation output during 2007-16. Six of the top 10 countries scored relative citation index above the world average i.e. more than 1: USA (2.80), Germany (2.22), South Korea (1.92), U.K. (1.42), Spain (1.40) and Taiwan (1.20) during 2007-16. The international collaborative publications share of top 10 most productive countries varied from 8.51% to 59.46%, in mobile payments research during 2007-16. Computer Science, among the subjects, contributed the largest publication share (72.35%), followed by engineering (28.31%), business, accounting & management (17.41%), social sciences (10.71%), mathematics (8.65%), decision science (6.80%) and economics, econometrics & finance (5.96%) during 2007-16. The top most productive 20 organizations and 15 authors together contributed 18.90% and 10.06% respectively as their share of global publication output and 14.47% and 18.51% respectively as their share of global citation output during 2007-16. Among the total journal output of 362 papers, the top 15 journals contributed 23.20% share to the global journal output during 2007-16. The total mobile payments research, the top 15 highly cited publications registered citations from 44 to 207 and they together received 1678 citations, with 111.87 citations per paper. These 15 highly cited papers involved the participation of 42 authors and 32 organizations. The largest participation among high cited papers was from USA (6 papers), followed by China (3 papers each), Malaysia, Finland and South Korea (2 papers each), U.K., Switzerland, Australia, Germany, H. Kong, India and Spain (1 paper each). These 15 highly cited papers were published in 8 journals, of which 3 papers each were published in Electronic Commerce Research & Applications and Computers in Human Behavior, 2 papers in Expert Systems & Applications, and 1 paper each in other journals.

Electronic Commerce Research Profiles: Comparing E-Commerce and Information Systems Journals

The rapid diffusion of information and mobile technologies has revolutionized the way we do business and how we conduct our daily lives. Electronic commerce (e-commerce or EC) has had an enormous impact on business practices and has become a new area of study for researchers in related fields. Thousands of papers on this subject have been published in the past two decades, most of which have been published in e-commerce (EC) journals. However, many such papers have been published in information systems (IS) journals. Information systems have become the core discipline that drives e-commerce research. The purpose of this research is to report on the profiles of e-commerce papers published in major EC and IS journals, and to determine whether papers that have appeared in EC journals differ from those published in IS journals. We surveyed EC papers published in ten major journals and conducted a bibliometric analysis. Our findings indicate that (1) more EC papers are published in EC journals, but papers published in IS journals are cited more often; (2) collectively, authors in the U.S. are the most prolific, followed by those in China and Taiwan; (3) more theories were used in recent papers than in earlier ones, and the TAM has been the most popular model; (4) B2C and consumer behavior have been the most popular subject areas for EC research; and (5) the core knowledge measured by the co-citation network was provided by the same group of authors in EC and IS journal publications

Electronic word-of-mouth and information overload in an experiential service industry

Purpose Trust and purchase intent are established, dependent variables in electronic commerce research. Recent studies have highlighted the importance of online product reviews in the development of purchase intention, which has led to the development of a substantial research effort in the realm of electronic word-of-mouth (e-WOM). The purpose of this paper is to incorporate e-WOM, information processing and decision-making theories to propose a model of the development of trust and purchase intention based on online product reviews, and incorporate information overload as a moderating factor. Design/methodology/approach This study tests the hypotheses using a scenario-based experiment. In total, 157 working adults were asked to read three hotel reviews of different information load. Upon completion, they were then asked to respond to Likert-based questions regarding their trust in the review and purchase intention. Findings An inverted U-shaped relationship exists between information load and both trust and purchase intention, where low-information load is ineffective at fostering trust and purchase intention, moderate information load is effective at fostering trust and purchase intention, and high-information load is less effective than moderate information load at fostering trust and purchase intention. Research limitations/implications Although the authors supported the inverted U-shaped relationship between information load and two outcomes, the authors only tested three different review lengths, resulting in limited precision, it is not clear where the inflection point is (i.e. exactly how many words results in information overload). Future studies might both seek more precision, and also consider more consumer characteristics, such as risk propensity. Practical implications Review platform operators with a stake in encouraging a sale should prioritize and highlight reviews of moderate length (which can be assessed automatically via word count), and consider restricting new reviews of products to minimum and maximum word counts. Originality/value This study enhances the relevant and growing body of online review research by: bringing uncertainty reduction theory to bear on the consumer’s information search efforts; using information overload, an important construct from classic information processing and decision-making literature to explain consumer behavior; and identifying a review characteristics (information load) which influences consumer attitudes about a review (trust) and the product (purchase intention). Finally, this study enhances research understanding of a specific experiential service: hospitality.

Investigating transitive influences on WOM: from the product network perspective

As is popular in e-commerce, consumers share their product experiences and opinions on the Web by assigning rating stars or writing reviews. The information constitutes word of mouth (WOM) about products. An increasing number of studies have sought to understand how WOM metrics are related to product sales. However, current research focuses mainly on single-product-oriented WOM metrics, which do not consider the complex relationships between products. Given the underlying influential impacts between related products, we propose a market-structure-based WOM metric that integrates the product comparison network and transitive influence measures. An empirical study based on data from Amazon.com shows that the proposed transitive WOM metric outperforms other traditional WOM metrics on predicting product sales, and its unique features are also demonstrated. The findings provide important insights into social influence theory and electronic commerce research. In practice, the research provides a method of measuring product WOM from a whole-market perspective, which is especially important for market structure analysis.

RETRACTED ARTICLE: Bibliometric study of Electronic Commerce Research in Information Systems & MIS Journals

The purpose of this paper is to investigate the contributions of the Information Systems & MIS articles in the electronic commerce literature. To achieve this, the papers published in the ten top journals are reviewed. This bibliometric study examines the extant literature on Information Systems & MIS and international business. We examine a sample of 853 articles published in ten leading management/business journals during the 23 year period from 1991 to 2014. The results provide a global perspective of the field, identifying the works that have had the greatest impact, the intellectual interconnections among authors and published papers, and the main research traditions or themes that have been explored in Information Systems & MIS studies. Structural and longitudinal analyses reveal changes in the intellectual structure of the field over time. The paper concludes with a discussion of the accumulated knowledge and suggestions for avenues of future research.

Cross-cultural user perceptions of website design and security: A commentary

A 2013 article in Electronic Commerce Research and Applications (Cyr, 2013) claims to demonstrate that user perceptions of website design are not only driven by national culture but also by country-level economic and technological parameters. This comment shows that the study’s hypotheses should have been rejected and that the proposed dual framework does not seem to provide value added. Moreover, the study data are ill-suited for its purposes. Because the author relies on data for websites that have been localized, user perceptions no longer accurately reflect between-country cultural differences.

Editorial: Mapping the Structure of International Research Collaboration Network and Knowledge Domains on Electronic Commerce in the Journal of Theoretical and Applied Electronic Commerce Research

IntroductionE-commerce has been an academic research discipline and a domain of practice since the 1990s, when the use of internet for commercial purposes started. This novel field of research required new venues to disseminate and present research ideas that could capture e-commerce knowledge from academia and industry. The Journal of Theoretical and Applied Electronic Commerce Research (JTAER) came to provide a space for this purpose in 2006 and since that time it has been a channel where researchers could publish their work. In the meantime, research topics on e-commerce have been evolving to reflect technological advancements and changes in society. These changes have impacted the patterns of collaboration among researchers around the world and the structure of knowledge-core subjects, concepts and phenomena- on e-commerce.This editorial explores the research published in the Journal of Theoretical and Applied Electronic Commerce Research (JTAER) from 2007 (i.e., since JTAER was indexed in Scopus) to 2014, providing a systematic review of the international collaboration patterns and the knowledge areas addressed by the journal. The objectives pursued by this study are:1. Illustrate the structure of the international collaboration network on e-commerce using the Journal of Theoretical and Applied Electronic Commerce Research (JTAER)2. Identify the major domains of knowledge published in this journal3. Depict international collaboration in these major domains of knowledgeTo achieve these objectives, 175 research documents, published in JTAER between 2007 and 2014, in the category articles are analyzed. International collaboration among researchers in this journal is mapped using social network analysis techniques to identify the countries that collaborate and the ones that serve as a bridge for communication with other countries. Knowledge areas in the articles published in JTAER are mapped in accordance to the most relevant framework that structured the domains and themes in e-commerce research today [20].International Collaboration and Electronic Commerce ResearchResearch on international academic collaboration has witnessed a sustained increase interest from the worldwide scientific community in recent years [3], [7], [8], [12], [13], [14], [21], [22], [23], [24]. Research results suggest that the increase of international collaboration has fostered the citation impact of articles. For example, a research study reports that articles by authors from two different countries receive on average about 50% more citations than articles written by authors from a single country [6]. Another study reports that for science in general, articles published in international collaboration are cited twice as much as those published by means of the collaboration among authors coming from one country [10]. There is strong evidence that internationally co-authored publications have a higher impact than domestic ones [18]. A recent study found that Latin American papers on management published through international collaboration have 1.59 times more impact than those published through only domestic collaboration [15]. A different study researched the collaboration patterns and their relationships to the impact of the documents published in the field of management [24]. The authors analyze the collaboration networks of Chinese scholars and state that the accumulated number of Chinese authors and the accumulated number of articles published by Chinese authors increase by exponential form. Studies on the conformation and evolution of collaboration networks of a particular discipline through a journal are scarce. We are not aware of any previous study on the patterns of international collaboration research networks in e-commerce literature.Knowledge Domains in Electronic Commerce ResearchThe Internet was the main driving force behind the development of electronic commerce. From its beginning researchers have presented different frameworks to classify electronic commerce research and its development. …

Event-related potentials elicited by social commerce and electronic-commerce reviews.

There is an increasing interest regarding the use of electroencephalography (EEG) in social commerce and electronic commerce (e-commerce) research. There are several reviews in the field of social commerce or e-commerce; these have great potential value and mining them is fundamental and significant. To our knowledge, EEG is rarely applied to study these. In this study, we examined the neural correlates of social commerce reviews (SCRs) and e-commerce reviews (ECRs) by using them as stimuli to evoke event-related potentials. All SCRs were from friends through a social media platform, whereas ECRs were from strangers through an e-commerce platform. The experimental design was similar to that of a priming paradigm, and included 40 pairs of stimuli consisting of product information (prime stimulus) and reviews (target stimulus). The results showed that the P300 component was successfully evoked by SCR and ECR stimuli. Moreover, the P300 components elicited by SCRs had higher amplitudes than those elicited by ECRs. These findings indicate that participants paid more attention to SCRs than to ECRs. In addition, the associations between neural responses and reviews in social commerce have the potential to assist companies in studying consumer behaviors, thus permitting them to enhance their social commerce strategies.

Editorial: Electronic Commerce Research in seven maps

Over the past year, Electronic Commerce Research (ECR) has revised its research focus and benchmarks to more accurately reflect the impact that electronic markets have had on nearly every sector of modern life. Using ECR and several related journals as seeds, we have provided a co-citation study of the research landscape and the journals and people who are central to moving the field forward. Our studies revealed six clusters (cliques) of researchers pursuing distinct programs and topics in Electronic Commerce Research. Our research further elaborated the structure of research within the smaller group of management information systems journals. This research article briefly summarizes these findings in a set of bibliometric maps.

Not all seals are equal: An experimental investigation of the effect of third-party seals on purchase probability in electronic commerce

Many online retailers display third-party seals on their website in order to signal their trustworthiness to potential customers. However, it is unclear whether and under what conditions such seals are effective in raising purchase probability. This article adds to the literature by testing and comparing the efficacy of two third-party seals. Both seals are common in the European electronic commerce market, but their dissemination differs vastly. Results from an online laboratory experiment with 300 subjects show that the two seals are not effective on average. However, this result is driven by the low-dissemination seal; its insignificant effect masks the high-dissemination seal's positive effect on purchase probability. Hence, evaluating third-party seals based on their average effect can be misleading. These results have important implications for electronic commerce research, consumer policy, online retailers, seal providers, and market analysts.

A Bibliometric Analysis of Electronic Commerce Research from 1996 to 2012

This study identified 19,831 publications to explore global trends of electronic commerce research during 1996-2012, based on all the subject categories of the SCIE and SSCI. A few significant global trends of EC research were revealed. First, proceedings papers and journal articles were the primary document types, contributing 12,200 and 6,707 publications respectively. Journal articles showed stable upward trends from 1996 to 2012. Second, the top three conferences contributed a 10.6% share of total proceedings papers and the top 20 journals published a 31.1% share of total journal articles. Third, “Computer Science Information Systems”, “Business” and “Computer Science Theory Methods” were the top three most popular subject categories.

Information initiatives of mobile retailers: a regression analysis of zero‐truncated count data with underdispersion

AbstractOur paper presents an empirical analysis of the association between firm attributes in electronic retailing and the adoption of information initiatives in mobile retailing. In our attempt to analyze the collected data, we find that the count of information initiatives exhibits underdispersion. Also, zero‐truncation arises from our study design. To tackle the two issues, we test four zero‐truncated (ZT) count data models—binomial, Poisson, Conway–Maxwell–Poisson, and Consul's generalized Poisson. We observe that the ZT Poisson model has a much inferior fit when compared with the other three models. Interestingly, even though the ZT binomial distribution is the only model that explicitly takes into account the finite range of our count variable, it is still outperformed by the other two Poisson mixtures that turn out to be good approximations. Further, despite the rising popularity of the Conway–Maxwell–Poisson distribution in recent literature, the ZT Consul's generalized Poisson distribution shows the best fit among all candidate models and suggests support for one hypothesis. Because underdispersion is rarely addressed in IT and electronic commerce research, our study aims to encourage empirical researchers to adopt a flexible regression model in order to make a robust assessment on the impact of explanatory variables. Copyright © 2014 John Wiley & Sons, Ltd.

Beyond synthesis: re-presenting heterogeneous research literature

This article examines the nature, role and function of the literature review in academic discourse. Researchers in information systems (IS) are often advised to espouse a neutral viewpoint and adapt the goal of synthesising previous literature when conducting a literature review. However, since research literature in many areas of IS is diverse and heterogeneous, this synthesis is not value neutral, but is a construction of the researchers. We suggest that other goals and viewpoints for reviewing and presenting previous literature are possible, and in some cases, desirable. Using the example of service quality literature, we use a lens of historical discourse, and techniques of soft systems analysis and rich pictures, to present previous research literature on ServQual-related research in IS and electronic commerce. We identify seven ‘stories’ from service quality research literature and analyse the clients, actors, transformations, world-view (weltanschauung), owners and environment in each story. We conclude that alternative presentations of research literature can offer fresh insights, especially in areas where the research literature is diffuse, contradictory and heterogeneous.

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The Roles of Trust and Risk in Electronic Commerce Acceptance among Virtual Community Users

Many existing studies have addressed the topics of electronic commerce (EC) and virtual communities (VCs). Analyses of information systems usage based on the technology acceptance model (TAM) have proven to be successful across most online service contexts. However, previous studies have focused only on either EC or VCs, and have rarely tried to analyze the relationship between them. The effects of factors on user intentions have been demonstrated through the application of theories like TAM, but few studies have explored the salient relationships of VC members’ EC acceptance. To fill this gap in VC and EC research, this paper attempts to develop a research model that extends the TAM perspective, taking into account the additional contributions of trust in service providers and VC members on factors that affect EC and VC adoption. In doing so, we propose a model that analyzes the effect of transferring trust between TAMs. In particular, we examine the mediating role of perceived risk. The research model was empirically tested in the context of a social networking service.

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Citation and co-citation analysis to identify core and emerging knowledge in electronic commerce research

The purpose of this paper is to explore the core and emerging knowledge of electronic commerce (e-commerce) research. Data was collected from the top six e-commerce journals from 2006---2010. A tot...