Efficiency Of Public Administration Research Articles

Public participation and innovative technologies: the role of artificial intelligence in public administration and sustainable development

The article examines the impact of artificial intelligence on public administration and its role in achieving sustainable development. The authors analyze how the introduction of AI can contribute to increased efficiency, transparency, and accountability in the public sector, focusing on the importance of artificial intelligence in the fight against corruption, ensuring security, and optimizing administrative processes. The article focuses on the role of artificial intelligence in public administration and its impact on achieving the Sustainable Development Goals. The authors analyze how AI can contribute to increasing efficiency, transparency, and accountability in public administration, as well as affect economic development and social justice. The analysis is based on the methods of analysis and synthesis, historical method, formal legal method, and systemic method. These methods allow for in-depth research of the topic, revealing its complexity and formulating conclusions and recommendations. The authors demonstrate that AI is making a significant contribution to various aspects of public administration, including automating citizen services, analyzing large amounts of data, forecasting demand for services, and evaluating political effectiveness. The authors also discuss potential issues related to privacy, security, ethical considerations, and accuracy of AI. They point out the need to create conditions for the effective implementation of AI in public administration, including the adaptation of international standards and practices to the Ukrainian context. They consider potential challenges and problems associated with the use of AI, such as privacy, security, ethics, accuracy, and bias, as well as the risks of technology dependence. An important part of the article is the consideration of international examples of AI application in public administration that can serve as a model for Ukraine. Ultimately, the article emphasizes the importance of developing strategies and approaches that facilitate the integration of AI into public administration that meets Ukraine's national interests and is open to innovation and technological progress.

Implementasi Asas-asas Hukum Administrasi Negara dalam Mewujudkan Tata Kelola Pemerintahan yang Baik

This study explores the implementation of the principles of administrative law in efforts to achieve good governance in Indonesia. The background of the research highlights the importance of administrative law principles in strengthening transparency, accountability, and efficiency in public administration. The main research question addresses how the principles of administrative law are applied in governmental practices and their impact on the quality of governance. The research methodology used is qualitative, employing a case study approach that combines document analysis, in-depth interviews with government officials, and direct observations. The findings indicate that the implementation of administrative law principles has improved transparency and accountability, but significant challenges remain in terms of consistent application and comprehensive understanding at various levels of government. The conclusion of the study emphasizes that effective application of administrative law principles requires strong commitment from all stakeholders and enhanced capacity through ongoing training and education. The author argues that strengthening the supporting legal and policy framework, along with active participation from civil society, is crucial for achieving good governance.

Social Dynamics in Public Administration: A Case Study of Local Government

This study explores the social dynamics within public administration through a case study of local government in Indonesia. The research aims to understand how social interactions, relationships, and structures influence the effectiveness and efficiency of public administration at the local level. Utilizing a qualitative approach, data were collected through interviews, observations, and document analysis. The findings reveal that social dynamics, including community engagement, leadership styles, and inter-departmental cooperation, significantly impact policy implementation and public service delivery. Additionally, the study highlights the importance of social capital in fostering collaboration and trust among stakeholders. The implications of these findings suggest that local governments should prioritize social dynamics in their administrative processes to enhance governance outcomes. This research contributes to the broader discourse on the interplay between sociology and public administration, offering insights for policymakers and practitioners in Indonesia and beyond.

Exploring the Influence of Cloud Computing on Workflow Efficiency in Public Administration

This review examines the impact of cloud computing on public administration workflow efficiency, highlighting its potential to improve service delivery, optimize costs, and promote innovation. It provides a comprehensive evaluation framework for assessing efficiency, highlighting case studies of the UK Government Digital Service and Estonia's e-government initiatives. Despite challenges like security and data privacy, the study suggests promising future prospects, including hybrid cloud solutions and AI integration.

E-Government Implementation on the Example of Georgia

Abstract The term ‘digitalization’ of public administration, used as a synonym for ‘e-government,’ fi rst implies the implementation of fast, secure procedures by an administrative body. E-governance, or as it is more recently termed, digital governance, involves the introduction of innovations and technologies in public governance/administration. It can be argued that the digitalization of public administration against the background of contemporary social challenges may be the key of opportunities for both the state and members of the society. Despite its certain conditionality, the electronic governance index (since 2003, the United Nations has issued a comparative index of countries’ e-governance every two years, based on three main indicators) profi ciently reflects the dynamics of countries’ efforts in introducing innovations in public administration and involving citizens in the process of e-services, which ultimately contributes to bringing citizens closer to modern digital administration. The article refers to the legal aspects of using digital means in e-government on the example of Georgia. The reform of public administration in Georgia started in 2015, after the Association Agreement was signed between Georgia and the European Union. Georgia has already fulfi lled several commitments in the framework of this program in terms of striving for more transparent governance, but despite this, the mentioned reform faces challenges on this path. The article examines aspects of e-government such as e-services, e-participation, personal data protection, and the impact of e-government implementation on the efficiency of public administration. Since the mentioned issue is complex in nature and extends in several directions, the article discusses the regulation of electronic administrative proceedings and the effectiveness of its use in the process of implementing public administration, stages of modernization of state governance, types of electronic proceedings, possibilities of legitimate governance from the administrative body, and prospects for its implementation on the example of Georgia.

The Concept of Electronic Pensioner in Some Countries Versus Romania

We aim to introduce the concept of e-pensioner (EP) with the intention of having this term used as a document within the European Union’s strategy on Artificial Intelligence (AI) for the period 2023-2027 and after implemented into the legislation of member countries. The relationship between older generations and emerging forms of digitalization and artificial intelligence is the focal point, aiming to provide an easily approachable dimension for pensioners. This article presents an analytical framework and approaches for integrating pensioners into the digital era. Following the exposition of theoretical foundations, the article delineates the use of pensioner cards in select countries worldwide. The intersection of pensioners with the digital era proves to be a fertile entry point for examining regulatory ordinances in the digital realm. A novel digital form, the AI-based digital portal, involves a technique of facial authentication for pensioners to send digital life certificates. Two key factors are named across all examined countries. The primary driver of digital transformation is propelled by the desire to enhance the efficiency and efficacy of public administration, which becomes particularly crucial as populations age, leading to increased demand for social services and competition for limited resources in the developed public sector. The innovative application of technology presents opportunities for streamlining processes, enhancing productivity, and reducing costs while concurrently improving service quality. The use of artificial intelligence (AI) in the management and administration of public pension funds stands for a natural progression of technology in the public domain. In an environment characterized by complexity and volatility, AI can provide a level of analysis and prediction that exceeds human ability. Presently, there exists a wide array of AI-powered tools for object detection, natural language processing, understanding and inference, optical character recognition, predictive analytics, anomaly detection, noise elimination, model forecasting, recommendation systems, and monitoring and observability.

LEGAL PROVISION OF TRAINING FOR CIVIL SERVANTS IN UKRAINE

In the context of globalization and intensified international cooperation, the efficiency of public administration significantly depends on the level of training of civil servants. The relevance of the topic is determined by the need to adapt the training system to modern requirements and challenges, as well as to harmonize domestic standards with international practices. The aim of the article is to study and analyze the existing mechanism of legal support for the training of civil servants in Ukraine, identify the main problems and challenges, and develop recommendations for their resolution. The research is based on the analysis of normative legal acts, comparative analysis with international experience, and the use of statistical data. The main results of the research include a detailed analysis of the normative legal base regulating the training of civil servants in Ukraine, identification of key problem aspects and gaps in the current system. The author provides a comparative review of international practices and recommendations for adapting successful models to improve the domestic training system. The conclusions emphasize the need for a comprehensive approach to reforming the training system for civil servants, including the update of the normative legal base, the introduction of innovative training methods and professional development, as well as strengthening cooperation with international organizations and institutions.

"Action and reaction" - a new public sector effectiveness assessment methodology

The main contribution of the paper is the development of a new way of assessing the efficiency of public administration using statistical methods - multivariate regression (identification of exogenous factors) and residual analysis (identification of regression residuals). The methodology presented is intuitive, practical and, if appropriately set up, globally applicable for the evaluation of a wide range of processes taking place in the public sector on the principle of "action and reaction". Putting the methodology into practice can go some way to satisfying the "taxpayer hunger" for information about whether the money they pay in taxes is being used wisely. It makes it possible to assess efficiency in a particular institution or to compare similar processes in several institutions over a given period of time. The methodology has been developed on the basis of audit findings (prepared by the supreme audit institution for the public sector in a democratic state) and their implications. The developed methodology brings a new perspective to the traditional claim that public sector effectiveness is virtually impossible to measure and that factors for objective evaluation of public sector managers cannot be easily established.

Redefining governance: a critical analysis of sustainability transformation in e-governance.

With the rapid growth of information and communication technologies, governments worldwide are embracing digital transformation to enhance service delivery and governance practices. In the rapidly evolving landscape of information technology (IT), secure data management stands as a cornerstone for organizations aiming to safeguard sensitive information. Robust data modeling techniques are pivotal in structuring and organizing data, ensuring its integrity, and facilitating efficient retrieval and analysis. As the world increasingly emphasizes sustainability, integrating eco-friendly practices into data management processes becomes imperative. This study focuses on the specific context of Pakistan and investigates the potential of cloud computing in advancing e-governance capabilities. Cloud computing offers scalability, cost efficiency, and enhanced data security, making it an ideal technology for digital transformation. Through an extensive literature review, analysis of case studies, and interviews with stakeholders, this research explores the current state of e-governance in Pakistan, identifies the challenges faced, and proposes a framework for leveraging cloud computing to overcome these challenges. The findings reveal that cloud computing can significantly enhance the accessibility, scalability, and cost-effectiveness of e-governance services, thereby improving citizen engagement and satisfaction. This study provides valuable insights for policymakers, government agencies, and researchers interested in the digital transformation of e-governance in Pakistan and offers a roadmap for leveraging cloud computing technologies in similar contexts. The findings contribute to the growing body of knowledge on e-governance and cloud computing, supporting the advancement of digital governance practices globally. This research identifies monitoring parameters necessary to establish a sustainable e-governance system incorporating big data and cloud computing. The proposed framework, Monitoring and Assessment System using Cloud (MASC), is validated through secondary data analysis and successfully fulfills the research objectives. By leveraging big data and cloud computing, governments can revolutionize their digital governance practices, driving transformative changes and enhancing efficiency and effectiveness in public administration.

EU experience in the digital transformation of administrative services

The EU’s experience in the digital transformation of administrative services is important because it demonstrates effective approaches to increasing transparency and efficiency of public administration. Studying European practices helps improve digital services in other countries seeking to modernise their administrative systems, including Ukraine. The purpose of the study is to analyse and summarise the EU experience in implementing digital technologies in the field of administration, highlighting successful practices, challenges and opportunities for further development. The case study method, which examines particular instances of successful implementation of digital projects in the field of administrative services in various EU countries, highlighting success factors and challenges, and general scientific methods of analysis and synthesis are used in the research methodology. Such a comprehensive study can be an important contribution to understanding the processes of digital transformation in the administrative sector. Based on the results, the following recommendations are made for the use of the EU experience in Ukraine. Expanding administrative service delivery in Ukraine with the support of the European Union may include a number of initiatives and measures aimed at modernising and effectively using digital technologies. The main areas of EU support for the modernisation and effective use of digital technologies in Ukraine include the following: development of e-governance; development of a network of administrative service centers; further development of electronic identification; improvement of digital literacy; cooperation with European partners. In 2024, administrative services are viewed from the perspective of establishing communication between the government and society, where a number of factors are key to success, including the number of requests, the format of requests, response time, relevance, etc. These initiatives are aimed at improving the quality and accessibility of administrative services in Ukraine with the support of the EU and can contribute to improving the efficiency of public administration and meeting the needs of citizens and businesses. The practical value of this study is the possibility of improving public administration in Ukraine through the introduction of effective digital technologies and improving the quality of administrative services based on the EU experience. This will also help to increase the digital literacy of the population, strengthen cooperation with the EU, and create more convenient services for citizens and businesses, which will improve the economic climate in the country

Public Administration-Concepts and scope

Public Administration is an important discipline that focuses on the management of resources and the provision of public services by governments and public institutions. In the context of globalization and rapid social change, there is an increasing demand for efficient, transparent and accountable governance. This research aims to comprehensively explore and describe the concept and scope of Public Administration. This includes identifying the characteristics, functions, and underlying principles of Public Administration, as well as analyzing its role in governance, policy formulation, and public service delivery. The method used is to examine the evolution and rise of Public Administration, focusing on its meaning, definition and scope in different countries. The research recognizes the importance of bureaucracy, including systems of hierarchy, training, recruitment, promotion, and retirement, in the field of Public Administration. The results show that the importance of Public Administration in economic progress and overall nation building. The research emphasizes the need for efficient Public Administration to achieve the goals of the modern concept of welfare. In addition, the research highlights the scope of Public Administration, which attracts the attention of students in academic and professional programs in the role of public relations. In conclusion, Public Administration plays an important role in national development and sets the framework for achieving welfare goals. It is imperative to study and understand Public Administration to bring about positive changes in government administration.

Analysis of the classification of signs of the right to work by civil servants in the conditions of the European integration of Ukraine

This article is devoted to analyzing the classification of signs of the right to work of civil servants. In modern society, the right to work for public servants is a key element in ensuring effective public service. The classification of the signs of this right is important for determining the duties and responsibilities of civil servants. In particular, this may include aspects such as professional qualifications, level of education, work experience, knowledge of legislation, and ethical standards. The specificity of the right to work for a civil servant is the existence of a valid contract that defines the terms of employment and the obligations of the parties. An important aspect is the ability to interact and cooperate with colleagues and senior managers, which contributes to building an effective work team.
 It is expedient to summarize that the classification of signs of the right to work of civil servants is a relevant topic of research, which allows a better understanding of the main aspects and requirements for the activity of this category of employees. The study of this issue can be useful for improving the system of management of civil servants and increasing the efficiency of public administration as a whole.
 The author analyzed the approaches of other scientists regarding the analysis of this or that aspect of the right to work of civil servants in the conditions of the European integration of Ukraine, as well as certain features or features of this legal phenomenon. Criticism of certain positions of scientists is provided, and the author’s own position is substantiated. The norms of current legislation (both constitutional and special) relating to the issue of the right to work of civil servants are given. The need to update and improve the current legislation in the specified area was emphasized.
 The author of the article concludes that his proposed system of classification of the signs of the right to work of civil servants allows for a more thorough investigation of this problem. The scientist has examined in detail the essence and meaning of each of the mentioned general and special features of the right to work of civil servants.

The decisive role of the principles of administrative procedure in ensuring effective regulation of administrative acts

This article reveals the importance of the principles of administrative procedure in regulating the process of adoption of administrative acts. The article provides an in-depth analysis of how adherence to these principles is essential to promoting fairness, transparency, and accountability in government decision-making.
 Thearticle aims to provide an understanding of the principles of administrative law, emphasizing their application in regulating administrative procedures for fair and efficient public administration.
 The article highlights the impact of administrative acts on individuals and organizations, emphasizing the need for fair and accountable governance. The article examines the basic principles underlying administrative procedures, including due process, legality, fairness, and impartiality. Highlighting their importance, the article illustrates how these principles act as vital checks and balances, protecting citizens' rights and preventing abuse of power.
 In addition, the article sheds light on the positive effects of transparent and accessible administrative procedures. By promoting public participation and engagement, it highlights the potential for greater collaboration between government and its constituents. The introduction of these principles not only strengthens the legitimacy of administrative acts, but also contributes to the formation of citizens' sense of ownership and responsibility.
 The language of the article strikes a balance between legal rigor and accessibility, making it relevant for policymakers, legal practitioners, and the general public alike. Advocating for the integration and implementation of administrative- procedural principles, the author emphasizes their importance in improving the quality of management and strengthening democratic values.
 Overall, this article is informative for those who seek to understand the indispensable role of principles of administrative procedure in creating a fair, transparent and accountable administrative system. Through his persuasive arguments and comprehensive analysis, he encourages a wider commitment to these principles, ultimately strengthening administrative processes and regulation.

Digitalization of control and supervisory activities as a tool for combating corruption

The subject of the study is the process of combating corruption, which, due to its changing forms and methods, should be permanent and comprehensive. Moreover, all levels of society are affected by corruption. Digitalization of administrative procedures makes it possible to increase the efficiency of public administration and ensure transparency of decisions. At the same time, it is necessary to assess how the goals and the reality of their implementation coincide. Russia has adopted yet another anti-corruption plan, which is "reinforced" by the introduction of a new Poseidon system that ensures compliance with anti-corruption requirements by various officials. However, the constant bias towards digitalization of administrative procedures and control and supervisory activities cannot automatically lead to the eradication of corruption. It only creates prerequisites. In addition, policy documents in Russia do not set such goals, including even existing international legal acts. Digitalization has many advantages – it is the ease, simplicity and speed of decisions. In fact, the electronic form of control is convenient: you do not need to wait long, prepare documents, the control body can check everything at once. Also, digitalization has already shown effectiveness in reducing "everyday" corruption. However, there is no detailed statistics on the results of appealing control measures in open data. It is impossible to assess what was appealed, what decisions were made and what problems arose. At the same time, the ubiquitous electronic form will not get rid of negative phenomena – there is no single standard of interaction between an administrative body and a non-governmental entity. Regulatory legal acts do not take into account one important aspect: not all individuals have access to the Internet.

Examining the global influence of e-governance on corruption: a panel data analysis

This study analyzes the impact of e-governance on corruption using a panel dataset comprising 110 countries over the period from 2003 to 2021. The specific focus of the research is on the relationship between the E-government Development Index (EGDI) and its four components, namely the Online Service Index (OSI), Human Capital Index (HCI), Telecommunication Infrastructure Index (TII), and E-Participation Index (EPI), and their effects on the Corruption Perceptions Index (CPI). To examine these relationships, the empirical analysis employs a fixed effect model, which is a suitable statistical approach for panel data analysis. The findings of the study reveal significant negative associations between the EGDI, OSI, HCI, and TII with corruption levels across countries worldwide. This implies that higher levels of e-government development, online service provision, human capital, and telecommunication infrastructure are associated with lower corruption perceptions. However, the EPI does not demonstrate a statistically significant relationship with the CPI. Based on these results, the paper provides recommendations for governments to prioritize two key areas. Firstly, governments should invest in the development of e-government infrastructure to enhance transparency, accountability, and efficiency in public administration, thereby reducing corruption. Secondly, initiatives aimed at enhancing public awareness and understanding of e-governance should be prioritized, as they contribute to increased citizen engagement and participation, which can ultimately lead to improved governance practices and reduced corruption levels.

National Projects as a tool for Implementing the Welfare State in Modern Russia

Introduction. A national project is a strategic plan for the development of the country in any specific area, adopted for a certain period, including target indicators, tasks necessary for implementation to achieve them, designation of methods and means of achieving goals, implying financing in the required amount. In Russian political practice, national projects in their content are primarily related to social policy. National projects in modern Russia can be considered as a tool for implementing the policy of the welfare state.Methodology and sources. The author used foreign and Russian theories of the welfare state and legal acts of the Russian Federation. The methodological basis of the study was: the theory of social representations by S. Moscovici, namely the idea that representations are a specific way of understanding and communication, which creates reality and common sense; modern theories of public administration efficiency. The empirical basis was data from sociological surveys and official statistics.Results and discussion. The current results of the implementation of national projects are considered within the framework of compliance with the following components of the welfare state: creating a comfortable social environment; creating conditions and opportunities for self-realization and revealing the talent of each person; the emergence of incentives for the creation and functioning of non-state institutions aimed at improving the quality of life of citizens.Conclusion. National projects in the near future can be considered as potential opportunities for overcoming a number of difficulties and social problems within the framework of the socio-economic development of Russia, and thereby ensuring the strengthening of the welfare state.

INNOVATIONS IN THE SYSTEM OF PUBLIC ADMINISTRATION

The article explores contemporary approaches to implementing innovations in the system of public administration. In the context of rapid technological changes and globalization, innovation becomes a key factor in adapting the system of public administration to complex challenges. The aim of the article is to analyze and study modern approaches in the field of innovation in public administration. Research on the topic indicates a growing interest among scholars in the issues of innovation in public administration. At the same time, challenges remain, particularly related to security and the peculiarities of implementing innovative strategies in this field. Various forms of innovation are considered, including technological innovations (introduction of digital technologies, artificial intelligence, information systems, etc.), social innovations (new approaches to interaction with consumers of public services and the state), innovations in management processes and service delivery, aimed at improving the quality and efficiency of public administration. An overview of practical experience indicates that digital transformation plays a leading role in the innovation of public administration, encompassing the development of e-governance, open data, and integrated platforms for administrative services. Key innovations in e-governance are highlighted, such as electronic taxes, document circulation, payments, and portals for administrative service provision. The advantages of using open data are analyzed. Integrated multifunctional citizen service centers and the concept of "government as a platform" with a unified ecosystem of data and services are also discussed. A separate focus is placed on approaches to classifying innovations in various spheres: service, technological, managerial, systemic, and social innovations. Innovative models of public administration, including the classical bureaucratic model, new public management, network management, and neo-Weberian model, are analyzed. The article explores the prospects of applying artificial intelligence and ensuring cybersecurity as priority directions in the context of digital transformation. The implementation of innovations in public administration is a complex strategic task that requires systematic efforts to modernize both organizational structures and the qualifications of public servants.

The Role of Digitalization in Driving the Efficiency of Public Administration

This article discusses the use of digital technologies during the interaction between the state and individual citizens. The importance of digital communication in shaping the work of state and municipal structures was emphasized: it enhances the efficiency of public employees. The conclusion was made that the impact of citizens and their associations on government institutions differs from that of the state on individual citizens. Digital communication is becoming a widely employed tool for the state to bridge the gap between the public and government.

Impact of digital public services on governance efficiency

The impact of electronic services for citizens on the efficiency of public administration extends beyond simply digitizing bureaucratic processes. It has a positive effect on various aspects of management, ultimately increasing value for both society and the state. The purpose of the article is to quantify the degree of influence that electronic services have on several factors characterizing the public administration efficiency, utilizing the following methods: correlation analysis, factor analysis, multivariate regression, and radar method. The study found a relationship between the development level of electronic services (measured by the E-Government Index) and various indicators of public administration efficiency. The findings showed that e-government can account for approximately 57.1% variation in these indicators, but it is important to take into consideration the significant value of the standard estimation error. The study's novelty lies in its comprehensive approach to examining the various aspects of public administration efficiency regarding the development of electronic services for the population, as well as their quantitative characteristics. Further research areas will be aimed at an in-depth investigation of e-governance's impact on sustainable development and international efficiency indicators.

Analysis of state management of regional information processes in the conditions of transition of the Republic of Kazakhstan to the digital economy

Object: The object of research of this article is the state management of regional information processes in the conditions of transition of the Republic of Kazakhstan to the digital economy. Within the framework of this analysis, the influence of state bodies and institutions on the development of information technologies and digitalization in various regions of Kazakhstan is investigated.Methods: This article will use methods of data analysis, comparison and synthesis of information, as well as expert assessments and interviews to conduct a study of public administration of regional information processes in the transition of the Republic of Kazakhstan to the digital economy.Findings: The analysis of state management of regional information processes in the context of the transition of the Republic of Kazakhstan to the digital economy includes the study and systematization of the relationship between government and business in this area. The digital economy is becoming increasingly important for the development of regions in Kazakhstan. Government agencies are trying to create favorable conditions for the development of information technologies and digital innovations. They recognize that digitalization makes it possible to increase the efficiency of public administration, improve the level of public services and create new business opportunities. At the same time, there is a conflict of interests between government agencies and business entities in this area. The state seeks to increase control over information processes and ensure data security, while business wants more freedom in the use of information technologies and data. Several actions are required to establish a productive collaboration between the government and businesses within the realm of the digital economy. It is imperative to construct an advantageous legal and structural framework to facilitate the growth of digital technologies. This may encompass the enactment of fresh laws and directives, along with the establishment of mechanisms for governmental and business interplay.Conclusions: In summary, an analysis of how regional information processes are managed in the context of the Republic of Kazakhstan's shift toward the digital economy provides insights into the dynamics between the government and the business sector in this domain. To ensure an effective partnership, a series of measures should be implemented. These measures involve creating a favorable legal and organizational environment, devising programs and projects, and ensuring the education and skill development of personnel.