Effect Of Organizational Learning Research Articles

The effect of knowledge management, e-learning systems and organizational learning on organizational intelligence

PurposeNowadays, organizations are facing fast markets’ changing, competition strategies, technological innovations and accessibility of information. In such highly dynamic situations, many factors must be coordinated to realize effective decision-making. In addition, the definition of organizational intelligence is as follows: intellectual ability to answer organizational issues and focus on the unification of human and mechanical abilities for solving problems. This paper aims to investigate important factors (organizational learning, knowledge management and e-learning systems) that influence organizational intelligence.Design/methodology/approachData have been collected from 290 personnel of tax administration of East Azarbaijan, Iran. For measuring the model’s elements, a questionnaire has been proposed. Surveys have been reviewed by experts with significant experiences in the organizational intelligence field. For statistical analysis of questionnaires, the statistical package social sciences 25 and SMART-partial least squares 0.3 have been used.FindingsFindings from the study verify the validity of the design for an organizational intelligence assessment. The outcomes indicate that e-learning systems positively affected organizational intelligence. In addition, they show that the influence of knowledge management and organizational learning on organizational intelligence is important.Originality/valueOrganizational intelligence’s multidimensional nature makes it a very useful and essential management tool. Therefore, it provides beneficial results for the organizations’ managers to study the important factors affecting it.

Change Management Practices and Performance: A Case of Commercial Banks in Nyeri County, Kenya

Over the past half-decade, a lot of change has been experienced in the banking sector. This ranges from regulatory reforms, technological shifts especially on mobile and internet banking, intensified financial innovations, internalization and heightened competition from other players. Although some banks may have recorded good performance in the period under assessment, most of the commercial banks have recorded dwindling performance. This study was interested in determining the effect of change management practices on performance of commercial banks in Nyeri County, Kenya. Specifically, the study aimed to establish the effect of stakeholder involvement on performance of commercial banks; to establish the effect leadership on performance of commercial banks; to assess the effect of organisational learning on performance of commercial banks, and to determine the effect of communication on performance of commercial banks in Nyeri County, Kenya. The study was guided by McKinsey 7-S Change Model, Kotter's Eight Step Model, Resource Dependence Theory, and Kurt Lewin’s Model. A descriptive survey research design was utilised. The target population comprised of 15 banks in Nyeri County, Kenya. The study used a census approach. The study used purposive sampling to select branch managers, accountants, credit managers, and marketing managers of all the commercial banks as the choice class of respondents. The study considered non-financial performance of the banks for five (5) financial years 2012-2017. Primary data was collected through questionnaires while secondary data was extracted from the financial and management reports and corporate handbooks. Cronbach’s Alpha Reliability test was used to test the instruments for reliability while expert opinion assessed the validity status of the instrument. The study used descriptive and inferential analysis. The study targeted all the commercial banks in Nyeri County, Kenya. The study targeted sixty respondents who were the top management of the commercial banks. Questionnaires were used as the main tool of data collection in the study. The researcher used the drop and pick method to administer the questionnaires. The data was coded and entered into Statistical Package for Social Science (SPSS) where both descriptive analysis and inferential analysis of multiple regression analysis was done. The study found that stakeholder involvement had a positive and significant effect on performance of commercial banks in Nyeri County, Kenya. Leadership had the largest positive effect on performance while organization learning had the least but positive effect on the performance of commercial banks in Nyeri County, Kenya. The study concluded that communication had significant and positive effect on performance of banks in Nyeri County, Kenya. As established from the multiple regression analysis the results affirmed that stakeholder involvement, leadership, organization leaning and communication had significant effect on performance of commercial banks in Nyeri County, Kenya. The study recommends improvement of organization learning which was found to be deficient through development of mentorship programs and up scaling the level of employee training and development.

The influence of business innovation with relationship of organizational learning and job satisfaction on market orientation

PurposeThis paper aims to reveal the effect of organizational learning on market orientation, job satisfaction on market orientation, organizational learning on business innovation, job satisfaction on business innovation and market orientation on business innovation.Design/methodology/approachResearch was designed to use quantitative approach to understand causal relationship of variables. partial least squares structural equation modeling (PLS-SEM) was used to facilitate this approach. Questionnaire was given to 46 dairy cattle milk cooperatives in East Java, Indonesia.FindingsResearch findings are explained as follows: both high organizational learning and high job satisfaction can produce high market orientation, organizational learning reduces business innovation, job satisfaction increases business innovation and market orientation reduces business innovation of dairy cattle milk cooperatives in East Java, but this reduction is not statistically significant.Research limitations/implicationsThis research has identified that business innovation is affected by job satisfaction, while market orientation is affected by organizational learning and job satisfaction. Next research shall be conducted on another business type or business group but in greater population.Practical implicationsIt is expected that the results of this research will provide guidance for dairy cattle milk cooperatives in East Java concerning with how to improve market orientation and business innovation based on organizational learning and job satisfaction.Originality/valueThis research has determined factors that affect market orientation and examined its impact on business innovation after observing the aspects of organizational learning and job satisfaction.

Organizational learning, authentic leadership and individual-level resistance to change

Originalidad/valorEste trabajo contribuye a rellenar una ausencia en la literatura sobre organización y gestión de recursos humanos en la educación superior, en la que hasta la fecha no existían estudio sobre la relación entre el aprendizaje organizativo, el liderazgo auténtico y la resistencia al cambio.ObjetivoEste artigo concentra-se em académicos de três universidades particulares estrangeiras localizadas no Cairo (Egito) para explorar o efeito do aprendizado organizacional na resistência em nível individual à mudança com e sem a mediação da liderança autêntica.Projeto/metodologia/abordagemUm total de 960 acadêmicos foram contatados e todos receberam um conjunto de questionários. Após quatro acompanhamentos, um total de 576 respostas foram coletadas com uma taxa de resposta de 60%. O autor usou o teste do qui-quadrado para determinar a associação entre aprendizado organizacional e liderança autêntica. Se usou regressões múltiplas para mostrar quanta variação na resistência individual à mudança pode ser explicada pelo aprendizado organizacional e pela liderança autêntica.ResultadosOs resultados destacam uma associação estatística entre aprendizado organizacional e liderança autêntica. Outra associação estatística também é explorada entre liderança autêntica e resistência individual à mudança. Além disso, a análise estatística provou que ter uma liderança autêntica no local de trabalho promove o efeito do aprendizado organizacional na diminuição da resistência individual à mudança.Limitações/implicações da pesquisaOs dados foram coletados apenas de acadêmicos e não incluíram reitores e/ou chefes de departamentos acadêmicos, o que pode levar a um aumento nas relações estatísticas. Pesquisas futuras poderiam usar um método com fonte dupla. Além disso, o foco apenas em universidades particulares estrangeiras que trabalham no Egito diminui o potencial do autor de generalizar seus resultados.Implicações práticasO autor recomenda o estabelecimento de uma unidade para a gestão do conhecimento em todas universidades. A função desta unidade inclui, entre outros, o exame de possíveis mudanças/desafios sócio-políticos, culturais e econômicos no ambiente circundante e a preparação dos cenários possíveis para lidar com eles. Por sua vez, isso deve incluir envolvimento e oportunidades de aprendizado para os acadêmicos trabalharem nessas universidades. As unidades sugeridas também devem organizar reuniões mensais entre acadêmicos e representantes de diferentes setores egípcios, como o pessoal de ONGs, diretores executivos de empresas públicas e privadas, ambientalistas e políticos para as mudanças que esses atores procuram nas universidades para orientar os acadêmicos a atender às suas expectativas.Originalidade/valorEste artigo contribui preenchendo uma lacuna na literatura sobre gestão e organização de RH no setor de ensino superior, no qual estudos empíricos sobre a relação entre aprendizagem organizacional, liderança autêntica e resistência à mudança foram limitados até agora.

Organizational Learning and Effectiveness: The Case of Pakistani HEIs

Higher education is considered to be the lifeline of the development of any nation. These institutions are not only engaged in disseminating knowledge but are also engaged in shaping human capital for todays knowledge-based economy. These higher learning institutions need to focus on their effectiveness if they want to be learning organizations. The present study focuses on organizational learning for attaining effectiveness. The sample of the study consists of 350 academic staff members of public sector HEIs belonging to Khyber Pakhtunkhawa province of Pakistan. Multiple regression analysis was performed on the data set. The overall results showed a significant direct effect of organizational learning upon organizational effectiveness. The results are significant for the top management.

Excellence in logistics performance: the effect of logistics capability, information systems capability and organizational learning

Purpose- The purpose of this paper is to explore the effect of organizational learning on logistics capability and information systems capability, how this relation is affected by the mediating role of information systems capability and finally their effect on the firm performance. For this reason, we also aim to examine the effect of information systems capability on logistics capability and their effect on the overall model. Methodology- Easy sampling method is used in order to collect survey data. Data collected from manufacturing companies that are operating in Marmara Region in Turkey. We reached 353 companies and 1035 usable surveys. Exploratory factor analysis (EFA) was conducted to see if the observed variables theoretically loaded together and reliability values were evaluated as well as regression analysis, which is to define the direction of relations. SPSS modeling technic has been used in testing the hypotheses. Findings- Organizational learning has a meaningful effect on Information Systems capability and Logistics capability. We also found the mediating role of Information systems capability on the relationship between Organizational learning and Logistics capability. In addition, Organizational Learning positively affects firm performance through information systems capability, logistics capability and logistics performance. Conclusion- Managers, who want to have an excellence in logistics performance, should focus on creating an organization culture based on learning that is also supported by key capabilities. A successful firm performance is dependent on a successful logistics performance. In order to achieve this, companies not only must be learning oriented, but also must provide strong information systems capability as well as logistics capability. Logistics excellence is a powerful competence and source of competitive advantage especially for manufacturing companies and considered as a strategic resource that enables new strategic moves in the market.

THE EFFECT OF ORGANIZATIONAL LEARNING AND WORK ENGAGEMENT ON EDUCATORS INNOVATIVE BEHAVIOR IN SEBASA POLRI.

12Aug 2019 THE EFFECT OF ORGANIZATIONAL LEARNING AND WORK ENGAGEMENT ON EDUCATORS INNOVATIVE BEHAVIOR IN SEBASA POLRI. Gagan Setia Margana , Suparno Eko Widodo , Mukhneri Mukhtar. Student of Educational Managment, State of Jakarta University, Indonesia. Lecture of Educational Managment, State of Jakarta University, Indonesia.

Organizational Learning and Hotel Performance: The Role of Capabilities’ Hierarchy

Building on the capabilities’ hierarchy concept, a model of the effect of organizational learning on hotel performance is proposed and tested in this study. Data was collected from 240 managers in the hotel industry of United Kingdom and Pakistan via survey. The results revealed strong direct inter-relation between different level of capabilities and an indirect relation between organizational learning and performance through these capabilities. This paper makes theoretical contributions to management as well as hospitality and tourism research by generating an integrative and unifying framework for an organizational learning performance relationship, clarifying capabilities inter-relationships and empirically revealing the exact way these capabilities enhance performance. Also, it has practical implications for hotel managers’ understanding on the development and use of capabilities as a hierarchy in enhancing their hotel performance.

HR interventions boost creativity levels in Indian automotive sector

PurposeThis paper aims to test the effectiveness of three extrinsic methods of inspiring more creativity in employees. The methods were rewards and incentives, training, and organizational learning.Design/methodology/approachTo test the effectiveness of these three factors they tested a series of hypotheses on 258 managers and executives from car manufacturing units in India. They used a detailed questionnaire.FindingsThe test results confirmed Hypothesis 1A, suggesting creativity training increases the number of ideas and the creative performance of employees. It also confirmed Hypothesis 1B that there was a positive relationship between rewards and incentives, and creativity. Hypothesis 1C, which was about the positive effects of organizational learning, was also established. Finally, results supported Hypothesis 2’s statement that there was a positive relationship between employee creativity and organizational innovation.Originality/valueThe authors said the study was a valuable reminder to companies in the automotive sector that it is possible to stimulate employees to become more creative. But the lessons were equally valuable in other fields where there was a premium on technological innovation.

Organizational Resilience and Corporate Performance of Deposit Money Bank in Port Harcourt, Nigeria

This study examined the relationship between organizational resilience and corporate performance of deposit money banks in Port Harcourt. The general purpose was to examine the effect of organizational resilience on corporate performance of deposit money banks while the specific objectives are to examine the effect of organizational learning and adaptive capabilities on corporate performance. Twenty-one deposit money banks operating in Port Harcourt. Sixty three sample representatives were selected from the deposit money. Organizational resilience measures are organizational learning and adaptive capabilities while corporate performance measures are profitability, market share and employee satisfaction. Primary data were sourced through questionnaires and administered to managers at the regional office of the deposit money banks. Descriptive statistics and Spearman rank correlation coefficient with the aid of Statistical Packages for Social Science were used as data analyses techniques. Findings reveal a correlation coefficient of 81.4 percent and probability of 0.0000 between organizational learning and corporate performance. 89.4 percent and probability of 0.0000 between adaptive capabilities and corporate performance. The finding indicates that organizational resilience has positive and significant relationship with corporate performance of the deposit money banks. It therefore recommends that techniques and strategic measures should be devise to enhance organizational resilience among the deposit money banks in Port Harcourt.

Organizational learning and job satisfaction of trainee auditors: a case study of Chinese CPA firms

Purpose This study aims to investigate the organizational learning of trainee auditors who represent the young generation of new entry-level professionals in CPA firms, and examines the possible associations between organizational learning and job satisfaction. Design/methodology/approach A questionnaire survey is administered among the target group of trainee auditors to explore possible approaches to their organizational learning in CPA firms. The results are used to generate organizational learning variables, which enable us to empirically test the research hypotheses regarding the association between organizational learning and job satisfaction. Findings The authors conclude that there are three main dimensions of organizational learning for new entry-level professionals in CPA firms, namely: workplace interactions, supervising and monitoring and supportive informational systems. The authors also find that workplace interactions and supportive information systems are significantly associated with job satisfaction. The authors show that the females and males prefer different approaches to organizational learning in CPA firms. The authors also find that trainee auditors who work for bigger CPA firms enjoy more job satisfaction than those working for smaller CPA firms, and that male trainee auditors are more easily satisfied with audit jobs than female trainees. Research limitations/implications This study is limited in that its sample is composed of trainee auditors, who are used to proxy for entry-level professionals in CPA firms. Future studies can include a direct focus on the organizational learning of junior auditors in CPA firms. Future studies can also investigate organizational learning in the firm-wide context in which CPA firms and their employees are considered as part of a larger situational process of organizational learning. Practical implications The conclusions can help to improve practice management and human resource policies in CPA firms. The findings highlight the importance of establishing an effective organizational learning culture, and suggest how this can be achieved by providing friendly and instructive workplace interactions, helpful supervisory and mentoring relationships, and better information support. Originality/value This study contributes to the audit literature by identifying the three dimensions of organizational learning for entry-level professionals in CPA firms. The authors substantiate the argument that mentor-protégé relationships in CPA firms have different effects on job satisfaction for female and male trainee auditors.

Total Quality Management System and Organisation Performance: Mediating Effect of Organisational Learning in Nepali Service Sector

The main objective of this study was to examine the effect of total quality management system (TQM) on organisation performance along with the mediating effect of organisation learning in Nepali Service sector. The relationship between the TQM system, organisation learning and organisation performance was examined using Pearson correlation coefficient and regression analysis was conducted to test the hypotheses. Data was collected from 240 respondents (i.e., 118 from the ISO certified and 122 from non-ISO certified organisations). The findings of this study suggested that total quality management system had a significant positive effect on organisation performance and organisation learning mediated the relationship between total quality management system and organisation performance. Out of the seven dimensions of the TQM system only top management support, workforce management, customer relations, supplier quality management and process flow management had a significant positive effect on organisation performance. The results of the independent sample t-test further confirmed the high level of organisation performance in ISO certified organisations.

Effects of Transformational Leadership, Organisational Learning and Technological Innovation on Strategic Management Accounting in Thailand’s Financial Institutions

Manuscript type: Research paper. Research aims: This study aims to investigate the effects of transformational leadership, organisational learning and technological innovation on strategic management accounting in Thailand’s financial institutions. Design/Methodology/Approach: Data were collected from 141 financial institutions in Thailand through a questionnaire survey. Hierarchical multiple regression analysis is conducted to examine the relationships. Research findings: The findings indicate that transformational leadership, organisational learning and technological innovation positively influence strategic management accounting. The results also indicate a positive relationship between strategic management accounting and firm performance. Theoretical contributions/Originality: This study expands on existing literature by investigating the role of transformational leadership, organisational learning and technological innovations as antecedents to the implementation of strategic management accounting. It thus extends on the applicability of strategic management accounting in helping financial institutions in Thailand to gain superior performance. Practitioner/Policy contributions: The results of this study suggest that executives of financial firms need to pay attention towards building and developing transformational leadership, organisational learning and technological innovation for strategic management accounting implementation. This can be achieved by leveraging on the firm’s competencies, capabilities, resources and assets. In other words, strategic management accounting can serve as a tool for organisations to gain a competitive edge in today’s dynamic business environment, thereby fulfilling firm performance. Research limitations/Implications: To increase the generalisability of this study, future research needs to collect data from a different set of population or country. This will help to expand on the database of the financial businesses throughout the world. Keywords: Transformational Leadership, Organisational Learning, Technological Innovation, Strategic Management Accounting, Firm Performance JEL Classification: M41

The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance

Purpose The purpose of this paper is to test the effect of organizational learning on employees’ job satisfaction, the effect of organizational learning on the employees’ organizational commitment, the effect of the organizational learning on employees’ performance, the effect of job satisfaction on the employees’ performance and the effect of organizational commitment on employees’ performance in PTPN XIII (Limited Liability Company) in West Kalimantan. Design/methodology/approach The population in this research refers to all employees of PTPN XIII (Limited Liability Company) in West Kalimantan, with the criteria that the employees are from class III‒IV (population of access). The size of the sample is determined by using the partial least square approach, which is 10 times of the size of formative indicator, that is, job satisfaction with five indicators plus employee performance with eight indicators, with the total being 13 × 10 = 130 employees. The sampling method used is proportional random sampling technique, which is based on work area (three working areas: Head Office, West Kalimantan I District and West Kalimantan District II). Findings Learning organization has a significant and positive effect on job satisfaction and organizational commitment, but it has no significant effect on the employee performance. Job satisfaction and organizational commitment have a significant effect on employee performance. Originality/value The phenomenon that existed in PTPN XIII (Limited Liability Company) and referring from various previous research results, the study regarding employee performance was conducted using organizational learning variable as an exogenous variable and using job satisfaction and organizational commitment variable as an intervening variable. Robbins (1996) revealed that the relationship between organizational learning and performance is not very close. It is necessary to have other variables that can reinforce the relationship and to determine the extent to which the organizational learning can contribute to the improvement of the performance.

Integrating organizational learning with high-performance work system and entrepreneurial orientation: a moderated mediation framework

This study proposes a moderated mediation model to investigate the relationship between organizational learning and firm performance. We argue that entrepreneurial orientation mediates the positive effect of organizational learning on firm performance. Furthermore, the relationship between organizational learning and entrepreneurial orientation is strengthened when firms employ a higher level of high-performance work system. Hypotheses are supported by data from 181 firms operating in the manufacturing and service industries in China. Statistical results further reveal that a high-performance work system has different moderating effects on exploitative learning and exploratory learning. This research extends our understanding of organizational learning theory, entrepreneurship and human resource management literature by cross-fertilizing constructs in these fields with empirical evidence.

Mediating effect of organizational learning and moderating role of environmental dynamism on the relationship between strategic change and firm performance

PurposeWith the materialization of literature on strategic change, it is clear that organizational learning and organizational dynamism have been among the most notable areas of study. The purpose of this paper is to extend the literature on strategic management by examining the mediating effects of organizational learning and the moderating role of environmental dynamism on the relationship between strategic change and firm performance.Design/methodology/approachA survey questionnaire was administered to 650 respondents who were both corporate and business-level managers of 22 main deposit money banks (commercial banks) and their branches across the country. In total, 630 questionnaires were returned and 587 were used after following all the processes of data preparation. Path analysis was employed to test the hypotheses in this study using Smart PLS 3.FindingsThe study found a significant mediating effect of organizational learning on the relationship between strategic change and firm performance. Although no significant moderating role of environmental dynamism was found, the directions of the path coefficients are consistent with the hypothesis. All the relationships between the constructs are significant.Research limitations/implicationsIt is paramount for managers to understand the type of environment and learning that fits diverse kinds of strategic changes in order to improve firm performance. It is evident that changes that are not proactive and generative organizational learning may seem dangerous for a firm. However, organizations should learn to incorporate the change to be able to compete in a dynamic competitive environment.Originality/valuePrior studies on strategic change, environmental dynamism and organizational learning have mainly focused on manufacturing and construction industries in the developed countries, but less has been done in the service sector, particularly the banking organizations in developing countries. Nigeria is one of those countries. Therefore, this study focuses on the links between strategic change and firm performance, moderating role of environmental dynamism and the mediating effect of organizational learning within the context of the Nigerian deposit money banks.

Mediating effect of innovative culture and organizational learning between leadership styles at third-order and organizational performance in Malaysian SMEs

PurposeThe objective of this study is to see the mediating effect of innovative culture and organizational learning between leadership styles and organizational performance in Malaysian SMEs.Design/methodology/approachQuestionnaires were used to collect data from owners/managers and 950 questionnaires distributed by using postal and email strategy. Out of 950, only 409 questionnaires returned back, 25 questionnaires have missing values and eliminated from a sample, and only 384 questionnaires were used for final analysis.FindingsFindings reveal that leadership styles have a significant influence on organizational learning, innovative culture, and organizational performance. Innovative culture and organizational learning have a significant influence on organizational performance. Moreover, innovative culture and organizational learning significantly mediate between leadership styles and organizational performance.Practical implicationsIn practical term, the current study contributes for managers/owners in SMEs to focus leadership styles with innovative culture and organizational learning in their decision making if they want to enhance their organizational performance.Research originalityThis study is one of the pioneer studies that test leadership styles at third-order with the combination of two mediating variables innovative culture and organizational learning with organizational performance.

Organisational learning and export performance of emerging market entrepreneurial firms

PurposeThe purpose of this paper is to integrate the resource-based view (RBV) with organisational learning theory by investigating the role of the RBV mechanism in the preceding performance-current performance linkage. The authors further examine the role of the decision-making approach on the RBV-prior-current performance paradigm. Using China as the research setting, they empirically test the theoretical model based on 229 firms selected from a nation-wide survey.Design/methodology/approachThis study has used China as the research setting. The authors empirically test the theoretical model based on 229 firms selected from a nation-wide survey.FindingsThis study reveals that prior export performance is a key determinant of current export performance, and this effect is enhanced by product certification (an internal RBV mechanism) and the intention to make an initial public offering (and external RBV mechanism). Moreover, the internal RBV-prior-current performance paradigm is positively moderated by the delegated decision-making approach, while the external RBV-prior-current performance paradigm is negatively moderated by this decision-making approach.Research limitations/implicationsThe results related to RBV and prior organisational learning also extends the extant literature and offer implications in two important ways. One, this research advances existing research that has only considered the direct effect of organisational learning on current performance (Lages et al., 2008). In addition to its direct effect, this study suggests that the interplay of organisational learning and resource commitment also provides important determinants of export performance. These new results imply that future research should not only explore the effect of organisational learning theory but also that of firm resource in the research on the prior-current performance dyad (Lages et al., 2008). Two, this study also advances the theoretical development of the export venture resource and management commitment research by revealing two new factors (Cavusgil and Zou, 1994). As a result, when conducting exporting activity from an emerging economy, exporting firms should consider committing their resources on acquiring international certification and seeking external funding. These new findings provide new guidance on the choice of the type of resource commitments and their roles in the prior-current performance conceptualisation when operating in the emerging markets.Practical implicationsThe results also contribute to the conceptualisation of the decision-making literature in the context of emerging economies (Garnier, 1982; Kao, 1993; Redding, 1993; Solberg, 2000), where an owner decision-making approach is associated with a number of negative effects (Kao, 1993; Redding, 1993). This study suggests that an owner decision-making approach can actually help firms to implement the effect of external RBV’s influence in the prior-current performance framework. As a result, the findings imply that researchers and managers of EMEFs should now consider including the effect of decision-making governance when exploring the interactive effect of RBV and organisational learning in export performance research (Lages et al., 2008).Originality/valueThis three-way interaction results have implications for the development of organisational learning theory, the RBV, decision-making, export performance and emerging market literature.

Organizational learning as a moderator of the effect of employee participation on academic results

PurposeHigher education institutions are centers for knowledge creation and transfer, but most are not considered effective learning organizations, as their knowledge resources are not highly used. Therefore, the purpose of this paper is to investigate the moderating role of organizational learning on the relationship between employee participation and academic results in higher education institutions to promote learning in such organizations.Design/methodology/approachData collected from 1,050 faculties and managers at 139 Vietnamese universities were aggregated and used for analysis. Confirmatory factor analysis and hierarchical multiple regression techniques were applied to test the moderating role of organizational learning in the relationship between employee participation and academic results.FindingsThe results provide support for the view that organizational learning positively moderates the relationship between employee participation and academic results in higher education institutions.Originality/valueThe paper explores the concept of organizational learning in the higher education context and clarifies its moderating role to enhance Vietnamese university performance through learning.

The effects of organizational learning and innovativeness on organizational performance in the service provision sector

Abstract The objective of this study is to analyze the relationships between learning orientation, organizational innovativeness, and organizational performance in hotels and lodging establishments in Santa Catarina, Brazil. The methodological procedures employed to achieve this objective are grounded in the survey method and the study is of a descriptive nature. Structural equations modeling techniques were used to assess relationships between constructs and the final sample comprised 162 managers of hotels and lodging establishments in Santa Catarina. The main findings are as follows: (1) learning orientation has a positive and direct influence on organizational innovativeness; (2) organizational innovativeness does not significantly affect organizational performance; and (3) learning orientation does not have a positive relationship with organizational performance. It is therefore concluded that management of hotels and lodging establishments should take a proactive approach to their human resources, to raise employee awareness about actions that improve organizational learning and innovativeness, so they can have a positive impact on organizational performance.