Concept Of E-government Research Articles

Twenty Years of Transparency Development in the Public Sector: What Has Been Achieved?

Transparency is one of the crucial principles of sound good governance in the public sector. The main objectives of the research in the paper are concentrated around examining the development process of the principle of transparency within the public sector in Macedonia in the last twenty years or the beginning of the reforms until now. The scope of the research is concentrated around analysis of all government actions and the basic officially adopted documents in the field of public administration reforms while closely examining the evolutionary concept of e-governance, e-management and the principle of transparency. Consequently, the methods such as observation and content/critical analysis of the main research papers and governmental documents in the field are key methods that are applied in the research methodology. The research results point to the fact that in recent years there are significant results achieved in the field of e-governance and e-management. The mechanisms for transparency development by using e-government strategies and techniques greatly improved through the years. However, there are still many problems that require immediate actions. The research results impose a number of conclusions that, generally, ask for further strengthening of the overall institutional capacity, more effective and efficient anti-corruption coalitions and measures as well as strengthening the overall capacity of the administrative judiciary in the area of exercising legal administrative practices. There still remains the great challenge for developing sound positive legal solutions that will eliminate any aspect of doubtful thinking and will guarantee greater transparency and increased public confidence. Thus, the research in the paper is of great value for academicians and public administration practitioners as an example of permanent evolutionary efforts for achieving greater public sector transparency during a long transitional period in a country that hopes one day to become EU member.

The impact of eGovernment program progress on the level of achievement of public e-services: a field study in the Jordanian public sector

The concept of eGovernment may be explained as the utilisation of information and communication technology (ICT) to provide services to the public. Accordingly, this report seeks to establish the overall influence and impact of eGovernment progress in the fulfilment of public e-services across the public-sector in Jordan. The influence of such an initiative has been measured in line with six different criteria, namely efficiency, flexibility, privacy, reliability, responsibility and trust. Primary data were garnered through the completion of questionnaires across a sample of 298 randomly selected personnel operating within Jordan public-sector. Following the analysis, it was found that there is a key relationship between eGovernment program progress factors and the fulfilment of public e-services across the public-sector in Jordan. This study emphasises the necessity to complete further analyses across this domain, with further research's to be considered and utilised across institutions and organisations in Jordan, with the inclusion of the government.

Twenty years of transparency development in the public sector: What has been achieved?

Transparency is one of the crucial principles of sound good governance in the public sector. The main objectives of the research in the paper are concentrated around examining the development process of the principle of transparency within the public sector in Macedonia in the last twenty years or the beginning of the reforms until now. The scope of the research is concentrated around analysis of all government actions and the basic officially adopted documents in the field of public administration reforms while closely examining the evolutionary concept of e-governance, e-management and the principle of transparency. Consequently, the methods such as observation and content/critical analysis of the main research papers and governmental documents in the field are key methods that are applied in the research methodology. The research results point to the fact that in recent years there are significant results achieved in the field of e-governance and e-management. The mechanisms for transparency development by using e-government strategies and techniques greatly improved through the years. However, there are still many problems that require immediate actions. The research results impose a number of conclusions that, generally, ask for further strengthening of the overall institutional capacity, more effective and efficient anti-corruption coalitions and measures as well as strengthening the overall capacity of the administrative judiciary in the area of exercising legal administrative practices. There still remains the great challenge for developing sound positive legal solutions that will eliminate any aspect of doubtful thinking and will guarantee greater transparency and increased public confidence. Thus, the research in the paper is of great value for academicians and public administration practitioners as an example of permanent evolutionary efforts for achieving greater public sector transparency during a long transitional period in a country that hopes one day to become EU member.

Электронное правительство как элемент цифровой экономики: опыт Республики Азербайджан

The global trend of the world development is the strengthening of the strong-willed ICT usage processes as one of the driving forces for public administration refines. The electronic services sphere of the legislative and executive state power and administration bodies happens to be one of the basic components for organizational and technical system in the digital economy. Successful implementation of e-government development initiatives in Azerbaijan will help to reduce the volume of the shadow economy, the current level of which is the highest in the world. The article considers the initiatives of Azerbaijan Republic in e-government concept implementation. Necessity of further ICT development as a priority branch for countries sustainable progress and as the provision for the increasing demands of the society for ICT services and products as well as the growth of ICT implementation in all levels of the public administration and in the local authorities is substantiated as the main conclusion by author.

E-GOVERNMENT FOR ETHNIC MINORITIES IN VIETNAM

E-Government in Vietnam has wide-spread implementation over the country by enormous initiatives and programs by Government from central to local offices. Thathas led to big advancement of E-Government Index for last 3 years from 2015, the point of issue of Government Resolution No. 36a/NQ-CP on E-Government. Even that, the situation of E-Government in Vietnam has shown up many problems, barriers to catch up international level, especially many challenges are facing up with ethnic minority’s peoples and areas. The paper is arming to short review on E-Government concept and current situation and ending with a proposal of specific E-Literacy Model for remote, poor ethnic minority’s areas, that would be bring more opportunities for successes of E-Government.

Conceptual Framework for Introducing e-Governance in Iraqi Higher Education Institutions

With emergence of technology and growing demand of the society, e-Governance became a key issue and developed nations started adopting it to better serve their organizations through efficient and effective services, with accountability and transparency. e-governance can be defined as a set of activities involving the effective contribution of information and communication technology (ICT) for strengthening administration and management e-governance is the use of Information and Communication Technologies (ICT) for the planning, implementation, and monitoring of higher education programs, projects, and activities. The higher education sector has remarkable growth in the administration of institutions intricate. Many paperes reveal that the integration of ICT helps to reduce the intricacy and enhance the overall administration of higher education. e-Governance is expected to help deliver cost-effective and easy-to-access user services, and improve processing of transactions. . The Iraqi higher education system has declined somewhat over the past three decades due to remarkable increase in the number of colleges and universities and their privatization. It has become very important for the government to keep track of their functioning. Educational institutions may have various requirements that include computerization and management of processes such as registration, admission, student information, classes, time table, transport, attendance, library, salary and expenses, examinations, performance, grades, hostels, security and reports. In this paper, an attempt have been made to discuss the concept of e-governance and use of latest application in higher education sector. This study also propose a roadmap to the implementation of an e-governance framework for monitoring, regulating.

E-GOVERNMENT FOR ETHNIC MINORITIES IN VIETNAM

E-Government in Vietnam has wide-spread implementation over the country by enormous initiatives and programs by Government from central to local offices. That has led to big advancement of E-Government Index for last 3 years from 2015, the point of issue of Government Resolution No. 36a/NQ-CP on E-Government. Even that, the situation of E-Government in Vietnam has shown up many problems, barriers to catch up international level, especially many challenges are facing up with ethnic minority’s peoples and areas. The paper is arming to short review on E-Government concept and current situation and ending with a proposal of specific E-Literacy Model for remote, poor ethnic minority’s areas, that would be bring more opportunities for successes of E-Government.

Privacy concerns in integrating big data in “e-Oman”

PurposeWhereas integration of big data in “e-Oman” – the e-government face of Oman – is a significant prospect, this paper aims to underscore the challenges of privacy concerns in effecting such integration.Design/methodology/approachProviding a brief description about the concepts of e-government and big data, the paper follows a discussion on “e-Oman”. While drawing a framework for integration of big data in “e-Oman”, the paper throws light on the privacy concerns in effecting such an integration following a qualitative approach.FindingsIntegration of big data in “e-Oman” is fraught with ethical challenges in terms of privacy issues which have social implications.Practical implicationsWhile the pros of integration of big data in “e-Oman” are noteworthy, technical and administrative constraints vis-à-vis the cons of such integration need to be taken care of. It may be underlined that there is a trade-off between the norms of transparency and privacy of individuals versus the deployment of big data in “e-Oman” for effective real-time problem-solving.Social implicationsTechnical and administrative infrastructure needs to be robust for countering challenges of cybercrimes. Furthermore, confidentiality and privacy of individuals may be at stake; the government needs to tackle these issues.Originality/valueIntegration of big data in “e-Oman” needs to be probed, and this paper seeks to fill this gap. Second, the paper underscores that it is important that ethical norms are being accounted for while effecting this integration.

A New ICT Framework to Adopt ICT Projects: KRG Organisations as Case Study

In a world dominated by technology people expect fast swift and efficient services, and for governments this means that citizens and companies expect public services to keep pace with this development and be fast and free of routines. Therefore, most of the developed countries became to adopt the e-Government concept where it enables this improvement and utilize information and communication technology (ICT) to serve the citizens. Basically, the purpose of this research is to provide Kurdistan Regional Government (KRG) organisations and the public sector with a means to comprehend what is essential from a digital communication framework perspective to support delivery of an online public service and identify the components required to achieve this goal along with a high level definition of these components. This paper outcomes the establishment of a high-tech government communication infrastructure and applications via investigating the current and future ICT demands for KRG government organisations, conducting two surveys, and interviewing the stakeholders and clients. It also produces a set of recommendation and suggestions and approaches for designing an efficient framework that mediates information securely among KRG organisations and facilitate collaboration and integration among them.

STUDI ANALISIS KONSEP E-GOVERNMENT: SEBUAH PARADIGMA BARU DALAM PELAYANAN PUBLIK

The main concern of this article is all about e-government concept. Electronic government is at the forefront of government effort to provide information and services to citizens, business, government employees, other governmental units, and third sector organizations. It was expected to improve state capacity by making up for deficiencies in bureaucratic analyses, promoting unbiased treatment in bureaucracy’s dealing with public, ensuring accountability, injecting speed into governmental operations, generating necessary and accurate data, curtailing corruption through proper record keeping.

An Analytical Method to Audit Indian e-Governance System

E-Governance is the process of delivering public services to the citizens through the Information and Communication Technology with reliability, transparency and efficiency, without breaking the concept of cost-effectiveness. E-governance saves money, fuel and time of citizens by avoiding the visits of the government offices and on the other hand it saves money of government which is used for office maintenance. Though the concept of e-Governance was started in eighth decade of the 20th century, it entered the second phase (organized / wireless + satellite) in India with NeGP-1.0 in 2006. This article explores the growth and development of e-Governance in INDIA. The authors also present the analysis of the implemented e-Governance projects based on comparison with other regions of the world. Moreover, this paper also identifies the obstacles that need to be overcome to provide seamless access to the government services to the citizens.

Challenges and opportunities affecting the success of e-government in Jordan

The concept of e-government has recently emerged because of its application in many government agencies and ministries. In many countries, an important problem has emerged: the intellectual understanding of the concept of e-government by employees of government agencies and citizens, the non-issuance of legislation and laws regulating electronic transactions, e . The success of e-government programs varies greatly depending on the context being developed and implemented, and e-government implementation may face challenges in any country. Therefore, this study dealt with e-government one of the contemporary topics at the global level by identifying the challenges and opportunities that affect the success of e-government in the Hashemite Kingdom of Jordan. The study aimed to focus on the challenges facing the e-government in the Hashemite Kingdom of Jordan. On the success of e-government in Jordan. Scope of research: The research focuses on the intellectual understanding of the concept of e-government by employees of government agencies, ministries and citizens, and the non-issuance of legislation and laws governing electronic transactions and the absence of an electronic signature regulating electronic transactions in Jordan. Research Methodology and Research Tools: The descriptive descriptive approach was used, and the tools used in the research to collect resources are: books, research and literature, and the Internet. Research Sample: The research sample was selected from the selection of the experiences of some employees in the government agencies and ministries in the e-government in Jordan and were selected in a random stratified manner. Some of the results of the study: The reasons for the decline in government services and although the number is still a bit of electronic services developed, but the most important issue prevailing in the project is the lack of activation of a number of these services on the small number, as well as issues related to the program's architecture and how to deal with data centers In various ministries, making many services so slow that beneficiaries do not want to use them because they are impractical.

E-HEALTH APPLICATIONS in TURKEY

Today's states are living the stage of information society after agriculture and industrial society level. The concepts such as speed, quality, efficiency and productivity have gained importance in the information society. The most important competitive tool in the information society is the acquisition of information and sharing among the institutions. The most important contribution of the information society to public administration reforms is the e-government, which provides advantages in terms of time and labour costs. E-government practices strengthen communication between citizens and administrative institutions. E-government is accelerating mutual communication between public institutions and increases communication possibilities. It makes public administrators accountable directly to the public. It prevents administrative corruption. It increases citizen participation in administrative processes and political practices in a democratic manner. The ehealth, which refers to the e-government's practices in the health sector, ensures that the services provided to all stakeholders are delivered quickly and easily in the field of health. Turkey is still in its first phase in e-health applications. Since the announcement of the health transformation program in 2003, many e-health projects have been developed and put into practice. This study aims to explain the concepts of information society and e-government, to examine and evaluate the e-health applications in Turkey. From a methodological point of view, the study discusses the e-health projects in Turkey in a methodological way starting from the literature on e-government theory. It demonstrates the contribution of e-health projects in Turkey’s e-transformation process.

E-GOVERNMENT VERSUS SMART GOVERNMENT: JORDAN VERSUS THE UNITED STATES

The purpose of the research paper is to examine the differences between e-government and smart government and how will smart governments benefit modern public administrations and service delivery. It seeks to compare and contrast between smart government and e-government. In addition, it compares the application of smart government and e-government in the United States and Jordan. The research idea is based on the observation that the concept of e-government is relatively new in the modern world. Nevertheless, it has, in the last few decades, enabled governments to serve citizens using the internet technology. In addition, technology has allowed governments to obtain, process, manipulate, store, retrieve and report data on an efficient and reliable manner. The term ‘e-government’ refers to the development, adoption and use of information and communication technologies (ICTs) to improve the service delivery and activities of the public sector. Although there are many definitions of the term, it is generally agreed that the use of internet-enabled application to allow interactions between the government and outside groups are the key aspects of e-Government. An in-depth research method is based on the qualitative search of information from 13 credible sources. The study finds that the domain of E-Administration involves the initiatives that deal with improving internal working in the public sector. Further, it finds several differences and similarities between Jordan’s E-government model and that adopted from the US. It finds that America has a longer history of using digital systems in public service provision. Also, United States is already moving from e-government to Smart Government System. Jordan’s new system is still an e-government establishment rather than a Smart Government system, despite the fact that both systems have related objectives.

From the management of document flows to the management of state communications: the role of a document expert in modern state authorities

The study examined the role and tasks of document specialist in modern public authorities within the revised concept of e-governance. The attention is drawn to the fact that previously the document specialist activities were delineated sufficiently clearly and separated from such processes as “public relations”, but within the revised concept of electronic governance they are increasingly becoming inseparable unity, which provides communication between the state authorities and society. An international experience (for example the Great Britain) is mentioned in relation to the incorporation of new information realities in the civil service. The necessity of rethinking of document specialists as experts of documentary flows to official government communications managers is justified.

An Information Management Framework for the Support of E-Government in Zimbabwe

It has come as a fact that the use of Information and Communication Technologies has come to stay in this world. It aids the implementation of the emerging and irresistible e-government concept that seems to be the in-thing the world over. Zimbabwe has also joined the world by ascertaining its commitment to e-government as witnessed by its promulgation of various e-government services. However, despite the government of Zimbabwe having committed itself to e-government, it is of concern to note that up to this day, the country is operating without a clear information management policy or strategy that will guide and direct all the information management practitioners in the country. This comes as a great weakness in this day and age when the government of Zimbabwe has declared its intentions to subscribe to the e-government concept both in principle and in practice. Although the country has managed to survive without a clearly defined information policy in the pre e-government era, chances of it rolling out an effective and sustainable e-government policy on the same foundation are very slim, given the importance of well managed information as a pillar of sound e-government. The paper employed document analysis as its methodology in which Zimbabwe National Information and Communication Policy (ICT) Policy Framework of 2005 and the Ministry of Information Communication Technology’s (MICT) Strategic Plan (2010-2014) were reviewed and assessed the extent to which they sufficed to serve as information management frameworks that can support e-governance in Zimbabwe. The study revealed that there are ICT policies that are meant to serve as ICT strategies for the country but none of them has been put to test and such policies are very piecemeal at best as far as their coverage of information management is concerned. The first policy of such nature was the Zimbabwe National Information and Communication Policy (ICT) Policy Framework of 2005 that was developed by the government of Zimbabwe. This was followed by the Ministry of Information Communication Technology’s (MICT) Strategic Plan (2010-2014) which was being led by the then Minister Nelson Chamisa in the Government of National Unity (GNU). Following the dismantling of the GNU, the MICT was also dismantled and a new Ministry known as the Ministry of Information and Communication Technology, Postal and Courier Services that was headed by then Minister Webster Shamu came up with a new draft policy to guide ICT in Zimbabwe. Ironically, that new policy did not see the light as the then Minister was relieved of his duties and the new and incumbent Minister; Mr Supa Mandiwanzira came up with a new draft to guide the ICT operations in Zimbabwe. Despite all these developments, it remains of concern to notice that none of these policies ever prioritised information management as a strategic pillar of e-government. It is the argument of these authors that without the country’s e-government strategy being governed by a sound information management policy that will ensure the creation, management, and preservation of information, the concept will suffer the consequences in retrospect, to the detriment of the concept and the citizens. The study further revealed that the present policies are only addressing technical issues such as network and infrastructural issues of information management, yet other important aspects such as preservation, disposal and legal issues of information management are neglected. The study recommends a new framework that is comprehensive in terms of all the facets of information management. The framework covers all the relevant information management players such as archivists, librarians, records managers and the ICT personnel who should work together so as to collectively manage national information that support e-governance which Zimbabwe has just embarked on. The study further recommends that every government department has an information manager and the Ministry of Information and Broadcasting Services should be the one in charge of the information management framework and oversee its implementation.

The Concept of eGovernment: ICT Policy Guidelines for the Policy Makers of Ghana

It is obvious that no government or business operation can be done without some kinds of involvement of ICTs in the process. However, research shows that, the policies and implementation of ICTs in delivering public services face several challenges in different countries due to country level peculiarities and cultures. These challenges are socio-technical from the prospective of soft and hard implications of the eGovernment systems. This paper tries to follow the soft or social issues limiting the efforts in designing and implementing ICT policies in Ghana. We identify some of the challenges in respect of the policy makers and back and front office users of ICT systems. This paper has therefore, elaborated the concept of eGovernment within context of the understanding of the lay ICT policy maker and systems users of Ghana. The issues addressed in this article range from development to the sustainability of eGovernment systems, policies and stages that resonate with norms and culture, political and the administrative style of Ghana.

Koncepcja e-government w świetle wskaźników Komisji Europejskiej

European Concept of E-government in the Light of the Indicators of the European Commission The concept of electronic government developed by the European Union is a propos

Application Of E-government Concept In Iraqi Correction Service

Application Of E-government Concept In Iraqi Correction Service

Электронное участие в контексте трансформации концепции демократии

The paper is devoted to the study of «electronic participation» as a special form of social and political participation of citizens in public affairs. Conceptually, «electronic participation» is viewed as an integral part of “electronic democracy”. Therefore, studying the former would presume a need to draw on the classical democratic theory while rethinking the relevance of its provisions in a new socio-economic context influencing current democratization processes. Examining “electronic participation” as a new mechanism of the interactive relationship between authorities and society, the author argues that it is not technology but a combination of social, economic and political conditions - in which electronic participation initiatives are realized - that determine such a relationship. The paper presents David Held’s democracy models to illustrate the process of democratic evolution across different historical epochs and socio-political conditions. Such democracy models as Legitimate Democracy, Participatory Democracy, Deliberative Democracy, Democratic Autonomy are reviewed in more detail due to their relevance in the modern context of global transformations that create a new digital medium for government-citizen interaction. These models are aligned with key milestones reflecting upon the conceptualization of different approaches - for example, e-Government, e-Governance, e-Participation, Government 2.0, e-Democracy, Open Government, Government 3.0 - describing the application of electronic participation means. The conclusions stress that electronic participation methods and technologies form an ecosystem necessary for realizing the principles of e-Governance concept in state and municipal governance practice, whereas e-Government technologies play a supportive role as an information infrastructure platform ensuring interaction via G2G, G2C, G2B services. The maximum effect is achieved when the dedicated “gateways” are built for a direct real-time interaction between e-Government and e-Participation systems.