E-commerce Information Systems Research Articles

Analisa Layanan Sistem Informasi Online Shop Produk Kecantikan pada PT. Cantika Alami Indonesia

This study aims to analyze the service quality of the online shop information system for beauty products at PT. Cantika Alami Indonesia. The research focuses on identifying the company’s needs, challenges in system development, and the benefits of better system implementation. Data collection methods include observation, interviews, questionnaires, and literature review. The findings reveal that the user aspect achieved a satisfaction score of 79.07%, indicating positive acceptance and experience. The functional aspect scored 75.54%, suggesting that the system functions well, though further improvements are needed. Meanwhile, the non-functional aspect received a score of 65.18%, highlighting the need for enhancements in performance and accessibility. Overall, the online shop system is rated well by users, but there is room for improvement, particularly in non-functional aspects. This study is expected to serve as a reference for companies and business practitioners in improving their e-commerce information systems to better meet consumer needs.

INOVASI E-COMMERCE UNTUK OPTIMALISASI PROSES KONSUMEN, PRODUKSI, DAN PEMASARAN BAGI PELAKU UMKM

E-commerce technology enables efficient online transactions, providing customers with a convenient and efficient purchasing experience. In terms of production, e-commerce information systems can be integrated with production management, enabling monitoring of the production process, optimizing production efficiency and reducing the risk of stock shortages. E-commerce technology also opens up opportunities for more sophisticated marketing strategies, as MSMEs can utilize consumer data analysis, increasing customer appeal and ordering and sales. E-commerce technology facilitates direct interaction between consumers, fostering closer relationships and improving customer experience. The development of e-commerce technology has significantly increased the effectiveness and efficiency of MSMEs specifically in the fried chicken sector, enabling them to compete in the digital business era. The purpose of this study is to develop an E-Commerce information system in the "Maju Makmur" Kalasan fried chicken industry center that manages MSMEs fried chicken. The research method is a prototype model. This model starts from data collection, system design and testing. The stages of the prototyping development model consist of: communication, rapid planning, rapid modeling, construction, and delivery. The results of this study are a web-based system to optimize consumer, production, and marketing processes in order to increase operational efficiency and market access through an online platform.

E-Commerce Information System Design Using SpringBoot Framework and PostgreSQL

Advances in information technology, especially in the field of information technology, have become an integral part of our daily lives. The increasing volume and complexity of data affects almost all aspects of our activities, including education, sales, transportation, banking, and others. In a world filled with advanced technology, people expect speed and convenience in everything. Therefore, businesses need to design and build effective and reliable e-commerce information systems to meet the demands of an increasingly connected and digitalized market. In this research, e-commerce information systems are faced with the demand to efficiently manage various aspects of business such as product management, stock, transactions, delivery, and payment. RESTful web services are used as a solution to facilitate data exchange between various systems effectively by using SpringBoot Framework, which is chosen as an easily configurable and efficient framework. In addition, security and flexibility in data management were in focus, with PostgreSQL chosen as a database capable of dealing with large data volumes and providing a good level of security. By combining SpringBoot-based RESTful web services and the use of PostgreSQL database, the e-commerce information system can provide high performance, integrated, and secure, improving the user's shopping experience and building customer trust in the e-commerce platform used. The research method used by researchers in the design of this information system is the System Development Life Cycle (SDLC) which includes planning, analysis, design and implementation.

Development and Management of E-Commerce Information Systems Using Edge Computing and Neural Networks

E-commerce refers to implementing e-commerce on mobile devices, cell phones, and mobile Internet connections. The fast advancement of mobile electronic gadgets and mobile Internet connections has facilitated the emergence of this new e-commerce market. The e-commerce systems contain several concealed client behavior data and forthcoming growth patterns. Data mining technologies extract valuable data and facilitate the growth of e-commerce. This article focuses on studying mobile e-commerce systems within the framework of edge computing, specifically in the setting of industrial clusters. This study examines the importance and benefits of data mining techniques in implementing e-commerce management platforms using neural networks. It also evaluates the corresponding methods of data mining and predicts purchasing trends. The study has used the benefits of grouping and back propagation neural network approaches in data analytics to categorize goods details, buying tastes, and related data. The advantage of neural networks in processing nonlinear patterns is employed to forecast forthcoming buying power. The findings demonstrate that data analytical methods and neural networks exhibit higher precision in predicting the buying pattern. The correlating factor between actual and projected usage information was 0.98, with the highest relative average inaccuracy of 2.4%. Data mining technologies effectively extract previously unrecognized relevant data and anticipated buying patterns in e-commerce platforms. Neural networks have a solid ability to predict future consumption capacity and consumption behaviors accurately.

Enhancing User Experience in E-commerce through Personalization Algorithms A Study on Information System Design

This research aims to improve user experience in e-commerce through the use of personalization algorithms in information system design. The research methods used involve literature analysis, prototype development, and user testing. Literature analysis was conducted to understand the concept of personalization, relevant algorithms, and factors influencing user experience in e-commerce. Based on this understanding, a prototype e-commerce information system with personalization features was implemented. User testing is carried out to collect data about user experiences before and after implementing a personalization algorithm. The research results show that the use of personalization algorithms significantly improves user experience in e-commerce. Users report feeling more engaged, increased relevance of content, and ease in finding products that match their preferences. Apart from that, this research also identifies several important factors that need to be considered in the design of e-commerce information systems that use personalization algorithms, such as data privacy, transparency, and user control. In conclusion, the use of personalization algorithms can effectively improve user experience in e-commerce, with the important note of considering relevant factors.

Sustainability of rural agribusiness through e-commerce information systems

Summary. Agribusiness is one of the strategies to improve food security, however, part of its activities need to be enhanced through different strategies, including the implementation of ecommerce information systems that can help chains promote their sustainability. The objective of the research was to characterize and develop an e-commerce strategy in rural agribusiness composed of rural associations from the province of Andahuaylas, Peru. The study is qualitative descriptive through the historical-logical, interview, theoretical triangulation and modeling were used, with a sample of four associations producing milk, Andean grains, guinea pig breeding and organic vegetables from the rural sector of the study area. It was possible to characterize the activities, finding an inefficient integration of information systems in commercial management. As a strategy, e-commerce was implemented through digital marketing techniques to attract new commercial allies and potential consumers according to their situation of each productive activity that constitutes rural agribusiness. The application of e-commerce contributes to increasing the efficiency of the associations that make up rural agribusiness.

E-commerce information systems as leather marketing in Garut

Garut Regency is one of the cities that has leather craft with good quality that can compete nationally and internationally, the products is leather mat, leather jacket, leather shoes, leather bags, gloves, hats and many other processed leather products. As the development of Garut city, many more businesses are also in the field of leather, ranging from small entrepreneurs to large entrepreneurs. The writer conducted research to increase sales and expand the marketing of Garut leather products through a web-based e-commerce sales information system and use development method using a fast and simple Process. The results obtained in the form of a web site that can be accessed to serve online sales transactions so that to increase sales of processed leather products in Garut regency.

Agribusiness Information System of Dragon Fruit Planation

The purpose of this study is to examine e-commerce information systems in agriculture. This system is useful for distributing information about seed purchases online in the local area and can increase investment funds to overcome the problem of buying in trade. The research method used consisted of data collection methods (observation, interviews and literature studies) and FGD (Focus Group Discussion). The research results show the establishment of an e-commerce system that can help horticultural seed shops in several regions or communities to introduce and sell horticultural seeds online with a transaction system or COD. Besides, product, customer, and sales data can be used in this system. The use of information systems (SI) by Small and Medium Enterprises (SMEs) in developed countries increases the number of SI applications and still low compared to large companies. Meanwhile, in developing countries, the use of SI by SMEs is still relatively low. The use of SI by SMEs is an interesting thing to know. Big companies have to stay competitive because they have adequate resources in a better position.

Membangun E-commerce Spare Parts Mobil pada Toko Aneka Jaya Motor

Aneka Jaya Motor is company engaged in the business of selling car spare parts in Bekasi.At present Aneka Jaya Motor shop is only a shop, so the buying and selling process only occurs in theshop. Iin the current system there are many obstacles, such as the difficulty of promotion Aneka JayaMotor goods to many customers, because so far the bidding and transactions have been done manually,which only relies on the buyer to come directly to the store. In conducting this research, the type ofresearch use is qualitative research with the research method used in this research is Waterfall withsystem requirements, system analysis, system design with UML modelling and system implementationusing PHP and MySQL and tested using the blackbox testing method. The results in this study are thecreation of e-commerce information systems for selling car spare parts based website at Aneka JayaMotor store that helps the sales process and makes it easy to transact long distances with Aneka JayaMotor customers.

Analysis and Design of E-Commerce Information Systems Using the User Centered Design Method at PT. Pure Healthy Nature

PT.Murni Alam Sehat is one of company sell medical device and medicine by prescription or without doctor’s prescription. The problem in marketing department in this company do not have promotion media for offer the products to consumer, no online sell, and order only by phone. To solve the problem in marketing department is build up e-commerce system. E-commerce system use Unifed Modelling Languange (UML); Activity Diagram, Use Case Diagram, Sequence Diagram, and Class Diagram. User Centered Design (UCD) as design method. Program language for e-commerce system is PHP and MySQL for database. The result of research is a e-commerce system website base to help search information product, company could get report easier, consumer can do purchase by online everywhere and everytime.

E-commerce information systems (ECIS) in a relational service context

There is a general scarcity of models and frameworks for evaluating e-commerce information systems (ECIS) in a relational service context. Traditional theories and models in the fields of the information systems and marketing can be extended to address this issue. Particularly, we believe that deeper theoretical developments are needed to re-examine the ECIS quality concept in the online context as well as its impact on customer satisfaction in the relational service area. Through theoretical discussions of how system quality, information quality, and service quality are related to each other and to customer satisfaction, this research applies and extends IS success models, as well as SERVQUAL framework to the internet service environment. An ECIS quality (ECISQ) model is proposed to consider the unique characteristics of the internet and the service domain.

The Role of Usability in Business-to-Business E-Commerce Systems: Predictors and Its Impact on User's Strain and Commercial Transactions

This study examines the impact of organizational antecedences (i.e., organizational support and information policy) and technical antecedences (i.e., subjective server response time and objective server response time) to perceived usability, perceived strain, and commercial transactions (i.e. purchases) in business-to-business (B2B) e-commerce. Data were gathered from a web-based study with 491 employees using e-procurement bookseller portals. Structural equation modeling results revealed positive relationships of organizational support and information policy, and negative relationships of subjective server response time to usability after controlling for users' age, gender, and computer experience. Perceived usability held negative relationships to perceived strain and fully mediated the relation between the three significant antecedences and perceived strain while purchases were not predicted. Results are discussed in terms of theoretical implications and consequences for successfully designing and implementing B2B e-commerce information systems.

Increasing Online Purchasing: A Study Of Web Assurance And Web Insurance

Improving customer confidence is an important consideration, and potentially necessary ingredient, for increasing growth in electronic commerce. More than 1.2 billion people are internet users and, of that number, more than 215 million internet users live in the United States (Miniwatts Marketing Group 2008). Internet use in the United States, in fact, is second only to internet use in China (Barboza 2008). In its most recent study, the National Retail Federation (2008) estimated that U.S. online retail sales are approaching $204 billion. Past studies identified issues associated with customer concerns in online transactions, and various forms of web assurance and web insurance have emerged as commercial mechanisms to ease these concerns and promote growth in ecommerce. Both mechanisms require strategic controls by a company developing its ecommerce information system. This paper continues the stream of research aimed at understanding how consumers view online purchasing with a focus on internet users in the United States. Results indicate that participants increase purchase intentions from vendors with either web assurance or web insurance, but that participants are indifferent regarding the choice of web assurance or web insurance. Recognizing these benefits, vendors should design strong controls within ecommerce information systems that support acquisition of either web assurance or web insurance that validate system security.

The Digitization of an Aerospace Supply Network

Unique, and certainly complex, networks of suppliers, clients, and operators (end users), characterize the supply chain in the aerospace manufacturing industry. With the emergence of e-commerce and enterprise information systems, a number of processes, locations, and partners can be linked globally—and in real time. Motivated by the need to achieve global integration, a Canadian aerospace manufacturer has embarked on a company-wide digitization initiative to integrate several members of its supply network. This pilot study illustrates how three separate business practices (i.e., process integration, supply chain management, and quality management) may relate to—and indeed reinforce—each other in this industry. Furthermore, this network-wide initiative can enhance new product development activities by integrating customer relationships management with collaborative design. From the perspective of the participating firm, we sug-gest that a truly global supply network needs to integrate several business practices in parallel in order to prosper as a digital extended enterprise.