Digital Readiness Research Articles

HOW CAN MANAGERS DRIVE FIRM PERFORMANCE VIA DIGITAL INNOVATIONS?

This paper focuses on challenges regarding managerial behaviour and productivity in the context of digitalisation. It is neither understood precisely how managerial behaviours transcribe digital strategy into economic success nor how opportunities from digital innovations are transferred into productivity. A systematic literature review (SLR) is applied to acquire an organised overview of the research question “How does managerial behaviour concerning digital innovations change productivity?” The outcomes of this paper are threefold: (1) The research question will be answered by showing several aspects managers can make use of to influence productivity. In this regard knowledge, change management and data-driven behaviours, the creation of collaborative settings, and (customer) co-creative aspects are of particular importance. (2) Executives will be motivated to reflect and calibrate their own practices. (3) The Gutenberg rooted framework of production factors is used to discuss the results and six suggestions are made to transform the model to digital readiness.

Problematic issues of digitalization of education in Eastern Europe

Digital technology permeates all aspects of life. During the pandemic, all countries in the world began to use distance learning methods through the use of digital platforms, classes, labs. Digitalization avoided the collapse of the educational system. The aim of the article is to analyze the processes of digitization of education in Eastern Europe. To achieve the goal of the article, the following tasks were set: to study the theoretical basis of the digitization of education, to analyze the trends in the digitization of education in Eastern Europe, to develop recommendations for improving the digitization of education. The article analyzed the ranks of the Network Readiness Index and the Global Digital Readiness Index in terms of the technological readiness of higher education institutions and students for distance education. The article offers a case study of the Ukrainian university for the implementation of an e-learning environment. The authors grouped countries from Eastern Europe according to their potential for digitizing education. For these groups of countries, the authors identified specific criteria. SWOT an analysis of the digitization of education was conducted for the countries of Eastern Europe.

Quadruple Helix Engagement: Reviews on Shariah Fintech Based SMEs Digitalization Readiness

The development of Sharia Financial Technology (Fintech) after Covid-19 has experienced significant fluctuations in affecting the country’s economy. The importance of the role of Financial Transactions in the digitalization readiness of SMEs makes a considerable contribution to the use of Financial Technology as an effort to maintain the sustainability of SMEs. Identification of the involvement of the quadruple Helix (government, investors, academics, and communities) in maintaining the financial stability of SMEs through Sharia Fintech emerged as new challenges and opportunities in improving the economy after Covid 19 in Indonesia. Therefore, a systematic literature review investigation regarding how to utilize Sharia fintech products that are adjusted to the degree of digitization is required to help SMEs’ sustainability as well as explore the role of the quadruple Helix in pursuing this success. We identified 110 papers published on Sharia Fintech for SMEs, SMEs Digitalization Readiness, and The Role of Quadruple Helix between 2003-2021 with 87 specifications from Scopus journals and 23 from proceedings conferences. The analysis was performed using Atlas.ti 9 Software Packages on the above topic by limiting the discussion to inclusion and exclusion criteria. The literature review found a lack of study about the evaluation of Quadruple Helix Engagement for Sharia Fintech Based SMEs Digitalization Readiness. Thus, it needs an enhancement of a new model of Sharia fintech quadruple helix recommendation focuses on the SMEs digital readiness assessment as an attempt to increase the utilization of proper Sharia fintech products for SMEs.

Digital Readiness Analysis in Bandung Government for Smart City Implementation

Digital readiness is the willing to switch to digital process workflows supported by technological innovation. It is changing the way business is conducted, creating unprecedented opportunities. Digital readiness is known as the pre-requisite for digital transformation in implementing smart governance to build a smart city. The purpose of this study is to explore the effect employing smart strategies and digital readiness of smart innovation initiatives on the governance of Bandung city government. A total of 400 questionnaires were collected from 27 offices of the Bandung city government using online questionnaire, website link and face to face collection from the respective offices. Data collected were examined using multiple regression analysis. This research found that employing smart strategies and digital readiness are positively and significantly affecting the outcome of smart governance of Bandung city government.

Impact of German Students’ Digital Readiness for Online- Learning on Factors of Challenges and Mediating Role of German Teachers’ Support at Foreign Languages Universities in Myanmar during COVID- 19 Pandemic: Perspectives from Developing Country

The purpose of this study is to examine the connection between German students’ digital readiness for online learning, their challenges and the support of German teachers at Foreign Languages Universities in Myanmar. The COVID-19 pandemic has impacted educational institutions across the world. In Myanmar, all the learning methods shifted to online instruction. However, there are a limited number of factors that influence students’ online learning. Some of these include digital readiness and support from teachers. In addition, several challenges exist regarding their educational backgrounds. The data for this research were collected through conducting in-depth interviews with German teachers (n=10) and surveys of German students (n=112). This study took an exploratory mixed-method design. In qualitative analysis, the constructivist grounded theory method is used for data collection and the data analysis is also described and justified by Charmaz (2014) as a general guide. In the quantitative analysis, the data were analyzed using descriptive statistics through SPSS 27.0. Findings reveal that German students faced a limited number of challenges and the level of German student’s digital readiness and teachers’ support positively impacted on these factors of challenges for online learning during Covid-19 pandemic. The data analyzed showed that each of their challenges varied according to their perceptions and readiness to technology integration. To sum up, this research offers factors of challenges which significantly correlate with digital readiness and teachers’ support during the corona-crisis in developing country.

Digital Health Skillsets and Digital Preparedness: Comparison of Veterans Health Administration Users and Other Veterans Nationally.

BackgroundAs health care systems shift to greater use of telemedicine and digital tools, an individual’s digital health literacy has become an important skillset. The Veterans Health Administration (VA) has invested resources in providing digital health care; however, to date, no study has compared the digital health skills and preparedness of veterans receiving care in the VA to veterans receiving care outside the VA.ObjectiveThe goal of the research was to describe digital health skills and preparedness among veterans who receive care within and outside the VA health care system and examine whether receiving care in the VA is associated with digital preparedness (reporting more than 2 digital health skills) after accounting for demographic and social risk factors.MethodsWe used cross-sectional data from the 2016-2018 National Health Interview Survey to identify veterans (aged over 18 years) who obtain health care either within or outside the VA health care system. We used multivariable logistic regression models to examine the association of sociodemographic (age, sex, race, ethnicity), social risk factors (economic instability, disadvantaged neighborhood, low educational attainment, and social isolation), and health care delivery location (VA and non-VA) with digital preparedness.ResultsThose who received health care within the VA health care system (n=3188) were younger (age 18-49 years: 33.3% [95% CI 30.7-36.0] vs 24.2% [95% CI 21.9-26.5], P<.01), were more often female (34.7% [95% CI 32.0-37.3] vs 6.6% [95% CI 5.5-7.6], P<.01) and identified as Black (13.1% [95% CI 11.2-15.0] vs 10.2% [95% CI 8.7-11.8], P<.01), and reported greater economic instability (8.3% [95% CI 6.9-9.8] vs 5.5% [95% CI 4.6-6.5], P<.01) and social isolation (42.6% [95% CI 40.3-44.9] vs 35.4% [95% CI 33.4-37.5], P<.01) compared to veterans who received care outside the VA (n=3393). Veterans who obtained care within the VA reported more digital health skills than those who obtained care outside the VA, endorsing greater rates of looking up health information on the internet (51.8% [95% CI 49.2-54.4] vs 45.0% [95% CI 42.6-47.3], P<.01), filling a prescription using the internet (16.2% [95% CI 14.5-18.0] vs 11.3% [95% CI 9.6-13.0], P<.01), scheduling a health care appointment on the internet (14.1% [95% CI 12.4-15.8] vs 11.6% [95% CI 10.1-13.1], P=.02), and communicating with a health care provider by email (18.0% [95% CI 16.1-19.8] vs 13.3% [95% CI 11.6-14.9], P<.01). Following adjustment for sociodemographic and social risk factors, receiving health care from the VA was the only characteristic associated with higher odds (adjusted odds ratio [aOR] 1.36, 95% CI 1.12-1.65) of being digitally prepared.ConclusionsDespite these demographic disadvantages to digital uptake, veterans who receive care in the VA reported more digital health skills and appear more digitally prepared than veterans who do not receive care within the VA, suggesting a positive, system-level influence on this cohort.

Transforming resilience in the context of a pandemic: results from a cross-industry case study exploring supply chain viability

ABSTRACT Lately, there has been increased interest among researchers in studying the resilience of manufacturing supply chains. However, the Covid-19 pandemic has caused severe disruptions in global supply chains, which have led to calls for greater resilience in these supply chains. This study provides insights into the impact of the Covid-19 pandemic on supply chain resilience by conducting a multiple case study in three intertwined industries based on the dynamic capability view and the relational capability view as a theoretical underpinning. Data were collected during the pandemic in a two-stage interview process with 18 supply chain and production experts directly involved in crisis management. Internal and external documents supplemented the interviews. The results revealed seven higher-level capability groups for building resilience in intertwined supply chains during a pandemic outbreak: agility, collaboration, digital preparedness, flexible redundancy, human resource management, contingency planning, and transparency and visibility. Each capability group is supported by associated capabilities extracted from the data analysis. The findings obtained based on the results of the multiple case study are discussed, and implications for management and future research directions are presented.

Are we ready to assess digital readiness? Exploring digital implications for social progress from the Network Readiness Index

Extant literature has increased our understanding of the multifaceted nature of digital technologies; nevertheless, scholars and policymakers still strive to understand their implications for society. On this account, the Network Readiness Index (NRI) emerged as one of the main reports to support governments in leveraging digital technologies for economic development and social progress. However, which individual indicators have more influence than others on impact subindices for socio-economic development? And considering recent debates around the digital divide, does the NRI address major concerns to comprehensively assist policymakers in leveraging ICTs for inclusive development? This study reveals the indicators that most significantly influence the NRI's economic and social impact pillars based on the Least Absolute Shrinkage and Selection Operator (LASSO) analysis of NRI for 2013–2016. Furthermore, we draw on extant literature to discuss gaps and limitations in the NRI in terms of scrutiny of populations with access to digital technologies, and we set out an agenda for future research and policy to address digital divides more comprehensively.

Digital transformation in medical education: Factors that influence readiness.

Digital transformation has become inseparable from education, and its implementation has broadly increased due to the increased adoption of e-learning during the COVID-19 pandemic. The present study evaluated the levels and influence of computer anxiety and digital readiness for academic engagement among undergraduate students. A cross-sectional study was conducted on 272 medical students enrolled in a medicine program. Two previously validated instruments were adopted. We examined the association between students' sociodemographic variables, internet use, and perceived academic performance during e-learning and their computer anxiety and digital readiness. The results show a significant effect of gender, age, and internet use on students' computer anxiety and digital readiness. Males' information-sharing behavior and skills outperformed those of females, and students' computer anxiety decreased with increasing age. In addition, the results indicate that the greater the students' internet use, the better their digital readiness for academic engagement. Furthermore, computer anxiety and digital readiness affect students' perceptions of their academic performance in e-learning. The rapid rate of technological advancements and the integration of e-learning into education means that careful attention must be paid to student characteristics as well as their skills. This will allow educators to create a successful, personalized learning framework.

Assessing Digital Readiness of Small Medium Enterprises: Intelligent Dashboard Decision Support System

The implication of the Covid-19 global pandemic is driving the transition of SMEs’ business towards digitalization. However, despite the use of the digital platform, many SMEs are unable to survive. Therefore, this study included a focus on Decision Support System (DSS)-based dashboard model as a new feature in assessing SMEs’ digitalization readiness. The twenty-four criteria appraisals are regarded in this sense as two views of business and Information Technology (IT) dimensions which include the Fuzzy-Analytical Hierarchy Process Method (F-AHP) for the weighting measurement and Objective Matrix (OMAX) for the performance mapping analysis, and both are embedded in the Business Intelligent (BI) dashboard development. In Riau Province, Indonesia, a total of 118 SMEs were interested in this study and fact thus revealed the general performance of SMEs as rated at an “Average” level of index value 4.95 with comprehensive parameters for index contribution viz., 3.79, 3.84, 7.75, 4.68, 4.32, and 5.43 for Business Activity (BA), Transaction (TC), Marketing (MC), Management (MG), Micro Environment (MI) and Macro Environment (MA) respectively. Furthermore, the dashboard prepares a tracking and analysis system with the graphical diagram extracted from each criteria hierarchy’s root cause to sub-criteria. The DSS dashboard’s information and knowledge have been developed into a promotional framework for stakeholders relevant to a digital business’s success and sustainability performance initiatives.

Digital Transformation Readiness in Education: A Review

Digital transformation has attracted worldwide attention, while education has become the main target for its development. The use of digital transformation in learning facilitates the transition from a face-to-face education system to one based on distance learning. This article used a systematic literature review method to analyze digital transformation readiness in the education sector. We employed the PRISMA approach to select articles and undertook thematic analysis to analyze the data. The data analysis focuses on students’ perceptions and the preparations that teachers and universities must undertake in readiness for digital transformation.

Analysis of the Digital Readiness and the Level of the ICT Development in Kazakhstan’s Regions

The level of digital readiness and the application of information and communication technologies (ICT) are key factors of any innovation policy. This research has highlighted the development of analysis of the degree of digital readiness and assessment methods of digital transformations, which can be used at various levels of business management to formulate digital transformation strategies. The present study investigates the theoretical framework in the field of innovation and spatial development considering the impact of the level of ICT. The research was conducted using index and economic-statistical methods based on a systematic approach. We developed a methodological tool adapted to the regional management level. The ICT development index, Krugman localisation index and Herfindahl-Hirschman index were modified to analyse digital readiness and ICT development at the regional level. The algorithm includes the following steps: assessment of the internet usage level; analysis of the degree of costs for the production of ICT; evaluation of the digital literacy rate of the population; evaluation of the degree of regional industry specialisation in the field of ICT. It was revealed that Kazakhstan’s regions have varying levels of ICT development, which is why they have different prerequisites and prospects for digitalising their economy. The agglomerations that could become “growth poles” of Kazakhstan’s knowledge-based economy were identified, such as Almaty city, Nur-Sultan city, Karaganda, and Aktobe regions. Government bodies can use the research findings for Kazakhstani territories’ digital modernisation.

An advisory system to support Industry 4.0 readiness improvement

Industry 4.0 requires companies to go through a complex transformation. Numerous maturity models offer to measure the readiness of an enterprise for the transition to a new operation mode. However, there is a lack of research efforts in developing an advisory tool for digital readiness improvement recommendations. This study aims to create a systematic approach for building an advisory decision support system based on Industry 4.0 Maturity Models. The development of the proposed system has gone through three stages, including analysis of the existing maturity models, reviewing the development methods of decision-support systems, and industrial interactions with manufacturing companies via the project online recommendation tool. The developed advisory system provides I4.0 readiness recommendations based on industry best practices, integration of recommendation databases with a maturity model, information filtration algorithm, and weight-based prioritisation of suggestions. Moreover, an interactive and user-friendly interface was developed to enable the user to utilise the system easily and efficiently.

INNOVATIVE VALUE CHAIN: SOLUTION TO ENHANCE COMPANY PERFORMANCE DURING COVID-19 PANDEMIC MCO IN SABAH

When technology leaps forward, the internal “capability gap” between new technology requirements and what incumbent companies/industries can implement is often an issue. Misalignment between technology requirements and an organization’s ability to meet them can also exist outside a company’s boundaries. Digital adoption, especially among local companies are barely touching 20 per cent, and most manufacturing companies apply less than 50 per cent of automation. Malaysia has always scored among the highest in the region in terms of digital readiness, according to global surveys. Critical challenges include the lack of awareness, especially among local companies in terms of the impact of and benefits of keeping up with new technologies. It shows the level of technology usage is still very low within business operations especially in the supply chain that discourages the firm to digitalise their business. Thus, this study identified innovative value chain factors affecting company performance among local companies in Sabah particularly. This paper use Diffusion of Innovation (DoI) theory to introduce three variables that were proposed to help predict innovative value chain among local companies in Sabah namely: idea generation, idea conversion, and diffusion of innovation. This study employed a quantitative method approach by using a questionnaire as a tool to answer the study aims. Data was collected from local companies in Sabah regardless in manufacturing, services and agriculture industry was analysed using Structural Equation Modelling (SEM) via Partial Least Squares (PLS). The results and implications included in our study contribute to an expanded understanding of the innovation factors that influence company performance among local companies in Sabah.

Account of a Foretold Death: Analysing the Response to the Pandemic in Spanish Schools

The COVID-19 pandemic has had a profound impact on education, not only due to its dramatic interruption of the school year (2019-2020) but also its potential effect on many aspects regarding teaching in the future. In particular, focusing on Spain, this year’s events have also highlighted the lack of digital resources and preparedness of the schools, which has resulted in some difficulties when adapting to the new circumstances. In this paper, the author will start by explaining how the digital competence has developed into an indispensable competence for learning in the past decade, which the current global pandemic has emphasised even more. As a consequence of this pandemic, schools and education centres remained closed from March 2020 to the end of the academic year in Spain. This article focuses on the importance of technology accessibility and digital competence in language learning, as well as the way it was overlooked in practice. The immediate response from the Ministry of Education will be analysed and compared to the way teachers and schools in the Valencian region (Spain) supported the students during the enforced lockdown in the last trimester of the academic year in primary school. For this, teachers in four schools in Castellon (Valencian region) were interviewed, and drawing from their replies, the current reality of the use of technology in primary school will be examined and compared to the national guidelines and frameworks provided for educators. Questionnaires were used and analysed using a qualitative approach, while comparing the current situation to the expected response according to the educative guidelines.

Digital health promotion: promise and peril.

SummaryThe World Health Organization defines health promotion as process of enabling people to increase control over their health and its determinants, and thereby improve their health. As the world transitions into the information age, incorporating digital technologies into health promotion is becoming commonplace. This article discusses current applications of digital health promotion (DHP) and addresses its potential benefits, challenges, as well as how differences in cultures, governance models and digital readiness across the globe will shape the implementation of DHP differently in each society. The benefits include expanding access to health information and health promoting services, lowering scaling up costs, personalizing health advice and real-time ‘nudging’ toward healthier options. Key challenges would involve privacy control, appropriate use of data including secondary usage beyond the original intention, defining the limits of ‘nudging’ and the right of free choice, and ensuring widespread accessibility and affordability to minimize the exacerbation of social inequities. Finally, we discuss the enabling factors for successful DHP implementation, suggesting measures that should be taken at both individual and system levels. At the individual level, we explore the factors necessary to access and benefit from DHP meaningfully; at the system level, we examine the infrastructure required to provide wide access, establish trust among users and enable sustainability of behavioral changes.

Digital citizenship trend in educational sphere: A systematic review

&lt;span&gt;The surge of information in the digital age has impacted social problems. Accordingly, digital citizenship had been discussed mostly within topics related to digital security, IT education. A systematic review is needed to provide an overview for educators and policymakers in Indonesia to address ethical and technical issues to improve the online environment safely. However, there are limited studies that systematically review the existing literature on implementing digital citizenship in Indonesia. The present study was guided by PRISMA review protocol using three databases, i.e., Scopus, Google Scholars, and ProQuest, concerned with digital citizenship, digital competence, digital literacy, and information and communications technology (ICT) skills. There were 205 articles screened; this study obtained 20 articles that fit the predetermined inclusion criteria. This study used content analysis to encode, organize categories, and develop the themes. Based on the thematic analysis, this study has three main themes namely digital readiness, digital citizenship competencies, and educational policies. This review contributes to the existing literature by providing direction to future study and embedded digital citizenship competencies in the educational setting as a catalyst for a new literacy.&lt;/span&gt;

Roadmap for digital technology to foster India’s MSME ecosystem—opportunities and challenges

Digital technology can significantly enable India’s MSME segment, provided the emerging infrastructure has joint buy-in from the government, solution providers and importantly users. The digital landscape catering to businesses has drastically changed in recent years, several elements have emerged that can start shaping the contours of a strong digital ecosystem. The challenges reside in addressing a complex and heterogeneous MSME segment, dominated by micro enterprises at different stages, and different levels of digital readiness. The enticement for businesses to fully embrace digital technology would be to provide a digital ecosystem that provides end-to-end solutions, from finance access, payments, operations, management to even skilling and knowledge sources that are convenient.

A digital readiness check for the evaluation of supply chain aspects and company size for Industry 4.0

PurposeWhile there are several readiness assessments regarding digital transformation (DT) and Industry 4.0 in extant literature, this study aims to contribute to (a) a better understanding of digital readiness in supply chain (SC) aspects and (b) elaborate on differences between small and medium-sized enterprises (SMEs) and large enterprises.Design/methodology/approachThe study is based on 409 companies that participated in the Digital Readiness Check (DRC) in the region of Salzburg (Austria) and Bavaria (Germany) – an online assessment for self-evaluating the digital readiness of companies.FindingsThe study's results provide insights for the categories of strategy, employees, initiation of business transactions and SC. These are further differentiated for SMEs and large enterprises.Research limitations/implicationsThe study is limited to two regions in Austria and Germany, based on a self-evaluation of companies in a single point of time perspective. For future research, the results of this study should be expanded for different regions. Further, the results could be validated regarding external observations and measuring results at a later point of time.Practical implicationsThe DRC may help companies in benchmarking themselves and gaining a better understanding about categories that must be improved, especially regarding SC aspects of DT.Originality/valueThe DRC extends extant literature regarding the differentiation between SMEs and large enterprises as well as focussing on SC aspects of DT.

Integration of Pedagogical and Production Factors in the Process of the Formation of Industry 4.0

The rapid development of Industry 4.0 as a result of the Fourth Industrial Revolution brings back the relationship of pedagogy and production to mutual integration that has been their characteristic since ancient times. The study revealed high digital readiness of students (4.24 according to the student assessment and 2.82 according to the teacher assessment on a 5- point scale) and very low readiness of production to accept integrated learning (1.68 and 2.67, respectively), as well as the poor digitalization of the educational process according to the students and teachers, who are more closely familiar with the reality of production (2.03 and 2.45, respectively).