E-learning has transformed the landscape of education and professional training by providing accessible and flexible learning solutions. The integration of artificial intelligence (AI) into e-learning platforms has further revolutionized the learning experience by enabling personalized content delivery, intelligent tutoring systems, adaptive assessments, and real-time feedback. This study employs the TOPSIS method to evaluate and rank popular e-learning platforms, identifying Thinkific as the best-performing platform, followed by Codecademy, Learning, Pluralsight, and Skillshare in descending order. The results indicate that platforms emphasizing structured content, interactivity, specialized courses, and AI-driven features perform better in terms of user satisfaction and learning outcomes. The findings highlight the importance of selecting the right e-learning platform based on the learner’s objectives and the platform’s technological capabilities. AI enhances this process by offering data-driven insights and tailored learning paths, which significantly improve engagement and knowledge retention. Moreover, continuous improvements in course design, AI integration, and learner support systems are essential to maximize the effectiveness of online education. Future research could explore additional evaluation parameters, including AI-driven analytics and user feedback mechanisms, for a more comprehensive assessment of e-learning platforms. The significance of this research lies in evaluating and selecting effective e-learning platforms using the TOPSIS method, underlining the growing importance of AI in shaping modern digital education. As online education expands, understanding which platforms leverage AI to provide the best learning experiences is crucial for educators, students, and organizations. This study offers valuable insights into platform performance across multiple criteria, aiding in strategic decision-making, optimizing resource allocation, and enhancing overall educational quality. Additionally, it encourages continued innovation by identifying key factors—including AI functionalities—that influence learning success. Structured decision-making approaches like TOPSIS, when combined with emerging AI capabilities, provide a powerful framework for evaluating and improving digital learning strategies.
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