ABSTRACT Electronic delivery of information and services has been a key element of many e-government efforts. Interactive e-government functions allow two-way communication and facilitate information exchange and service delivery in a timely manner. This paper presents the findings of a content analysis of 242 local government Web sites about their e-government practices, and considers whether the content of these sites is related to higher levels of computer and Internet use by citizens in those jurisdictions. E-government functions are examined in terms of the level of user control and system responsiveness, which range from one-way, semi-interactive to two-way interactive. This study also develops an index to assess the level of interactivity of e-government functions. Major findings indicate that local governments tend to offer more interactive e-government services on their Web sites in areas where the number of households with computer(s) and Internet connection athome is higher. With knowledge of t...