The use of information technology and artificial intelligence in the healthcare sector has brought about smart hospitals. These hospitals incorporate AI, IoT, big data analytics, and robotics to increase productivity, optimize patient care, and decrease expenses. This paper aims at discussing the current trends in application of advanced IT in hospitals and the role of AI in enhancing the quality of patient care, clinical outcomes and financial performance. The study used a retrospective cohort design in two large hospitals in New York City and Los Angeles to evaluate the adoption of AI technologies from 2019 to 2023. The EHRs and interviews with the healthcare providers and patients were used to assess the mortality, complication, length of stay, and readmission rates before and after the implementation of AI. The findings show that there are statistically significant positive changes in patient outcomes after the integration of AI in smart hospital solutions. Issues related to data integration, privacy, and clinicians’ acceptance of AI-generated suggestions are also considered. This research contributes to the knowledge of the changes that AI brings to the healthcare system and the directions for the development of smart hospitals.
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