Terms Of Culture Research Articles

The Influence Of Corporate Culture And Internal Control Systems On The Prevention Of Merchandise Fraud

Fraud is a problem that can hinder the achievement of company goals and is usually carried out by individuals who have experience in their field which occurs due to opportunities and conflicts of interest. Therefore, companies need tools that can help in terms of corporate culture or the values that underlie the company's identity, such as regulatory attitudes that employees in the company must have and internal controls such as internal audits. The purpose of this research is to test and find out how much influence company culture and internal control have on preventing goods fraud. Data collection was carried out through distributing questionnaires whose validity and reliability had been tested. For the results of this research, the influence of company culture (X1 ) on preventing goods fraud (Y) has a significant effect. This shows that the better the corporate culture in a company, the better the prevention of goods fraud. For the results, the influence of internal control (X 2 ) on the prevention of goods fraud (Y) has a significant effect. This shows that the better the internal control carried out in the company, the better the prevention of goods fraud . Keywords: Company Culture, Control System, Merchandise Fraud

INTEGRATION OF HISTORICAL AND ENVIRONMENTAL SOCIETY INTO THE INFORMATION CULTURE OF THE ENGINEER OF MODERN SOCIETY

The article examines the issue of changing the very paradigm and model of the information society. There was a need to ensure a balance between the dynamic changes occurring in nature and society, the entire environment, the increased amount of information, and the rapidly developing information and communication and information technologies. Information comes to the fore. The most important indicator of the information society is that each of its members has equal rights and opportunities to freely produce and timely receive any information that interests him, except for cases limited by law. The foundation of this process is the information culture of society. The concept of “information culture” was formed in the second half of the twentieth century in connection with close attention to the mechanisms and processes associated with information exchange. From the point of view of cultural studies, information culture characterizes culture in terms of information which has been accumulated, processed and transmitted within its framework. Information culture is an integral part of a broader concept, such as – «personal culture». Personal culture is defined as a system of personal qualities (mind, character, imagination, memory) recognized by the individual as values established and valued in society. This is in a broad sense. And in a narrow sense, it is the ability and need of a specialist to use available information opportunities for a systematic and conscious search for new knowledge, its interpretation and dissemination. This means that information culture should be seen as one of the aspects of cultural activity in general and therefore it is inextricably linked with the «second nature» (social nature) of a person and acts as a product of their mental abilities. Depending on the subject who acts as a carrier of information culture, the latter can be considered at three levels: information culture of the individual; information culture of individual community groups (a certain society, nation, age or professional group, etc.); information culture of society as a whole. Nowadays, the state's innovation policy and the introduction of new technologies require increasingly complex solutions aimed at the development and transformation of the techno environment and the whole world. It is possible that in the era of globalism and technicism, the approach seems legitimate. In our time of electronic technology and enormous opportunities, there is a temptation to feel like the Creator. When a person, guided by their knowledge and skills, the achievements of civilization, science and technology, allows themselves to decide their fate and create something new, even for themselves such living creature, then the question naturally arises about the mechanism for containing and regulating such inventions and research, which could lead to the death of humanity (the discovery of the neutron bomb, for instance). Therefore, the role of information culture, which manifests itself in human information ignorance, is great. By information behaviour we understand a course of action, a set of efforts made by a person to obtain, assimilate and use and create new knowledge, its transfer and dissemination in society. The information behaviour of specialists becomes the basis for social differentiation. Historically the causes of social inequality were associated with the origin and availability of civil rights, property and income, position in the social structure of society, but at present the level of information culture, manifested by information behaviour, becomes a factor of hierarchy. Sustainable greening culture is a transition to an ecologically oriented culture, which enables a person to preserve their environment and survive physically and spiritually. The anthropological dimension of culture comes to the fore. Culture should ensure the integrity of a person, their health and happiness in conditions when many factors of scientific, technical and social development destroy this integrity, negatively affect the health of a person, and prevent the achievement of their happiness.

FROM THE WEST TO THE EAST. ON THE TRANSCARPATHIAN CIRCULATION OF THE LITHIC RAW MATERIALS DURING THE LINEAR POTTERY CULTURE (LBK) DEVELOPMENT

The article is devoted to the issue of far-reaching, Transcarpathian distribution and exchange of various flint raw materials and obsidian during the development of Linear Pottery Culture (LBK). The currently-available source data suggest clear differences between the oldest (Pre Music-Note) and the younger (Music-Note and Želiezovce) developmental phases of this culture in terms of directions and range, as well as the form and degree of distribution intensity of particular raw materials. This applies in equal measure to the raw materials of high technological importance – distributed in large quantities in the forms of concretions, pre-cores, or prepared cores – and to blades, flakes or tools, constituting only a minor quantitative supplement to the mainstream Transcarpathian distribution of raw materials, much less important in this respect and represented within particular inventories by very few specimens. Particularly significant differences are visible at the younger developmental stage of the LBK. They are closely related to the much broader context of cultural phenomena and changes that took place in the areas on the northern side of the Carpathians at the turn of the 6th and 5th millennia BC as a direct reflection of the intensity of interregional contacts, both at the intra and intercultural level.

Zamonaviy tarjima tendentsiyalari

Translation is a deliberate activity which brings nations and countries together. With the help of translation, countries and communities foster their relationships, exchanging information in terms of culture, education, arts and literature. Through many years, ways of translation and methods have evolved in order to convey to the audience. In the beginning of twenties centur, scientists had different opinions concerning word-for-word or sense-for-sense methods. In this article, translation theories used in the past, new methods we are using nowadays, their potential benefits also flows will be looked through

English as a medium of instruction and intellectual capital creation in Omani higher education: unravelling the dilemma

PurposeA majority of higher education institutions (HEIs) in Oman, and internationally, have adopted English as the language of education, driven by its power and its globally accepted status as the language of knowledge and communication. Such an internationalisation policy has been inadequately evaluated to examine its actual effects. This paper aims at analysing the existing literature with a view to hypothesise the effects of adopting English as a medium of instruction (EMI) on establishing intellectual capital in the Omani context.Design/methodology/approachThe paper employs a case study design that draws on data generated through a systematic review of 94 peer-reviewed papers that are synthesised using thematic analysis.FindingsThe findings indicate that EMI negatively affects the optimal creation of intellectual capital through limiting access to HE, hindering knowledge transfer, impeding Omanis' employability and hindering faculty's professional growth. EMI leads HEIs to mirror the supplying countries' cultures in terms of materials, ideologies and standards. It affects teaching and research quality, training and communication, the sense of equity, belonging and self-worth amongst students and the relationships amongst faculty members. It also increases reliance on external stakeholders.Research limitations/implicationsThe paper highlights the interconnection between the forms of intellectual capital and how some components are antecedents to the creation of the intellectual capital forms. It establishes the moderating role the language of instruction plays in relation to the three sub forms of intellectual capital in higher education.Practical implicationsThe paper calls for maximising higher education intellectual capital through adopting bilingual rather than monolingual higher education. It calls upon policymakers to revisit the assumptions underlying higher education systems in order to optimise their outcomes.Originality/valueThe paper is the first one that sheds light on the role of language in intellectual capital construction. Such a moderating role has received almost no attention in the higher education literature that is largely busy quantifying its outcomes rather than ensuring they are actually sustainably generated.

Perlindungan Konsumen terhadap Pelayanan Kesehatan Antara Pasien dengan Tenaga Medis Dokter

The purpose of this study is to recognize and analyze the bond between doctors and sufferers in the perspective of customer protection law The type of research used in writing this law is normative legal research, with a research approach using legislation, concepts and types of data sources with secondary data and qualitative descriptive data analysis techniques. Discussion: This study examines the relationship between doctors and patients in the perspective of consumer protection law, then about patient losses for medical acts in general, then will review the legal responsibility of doctors from consumer protection in civil terms. Conclusion: There is an asymmetric relationship between doctors and patients, and laws are needed that protect consumers. The responsibility of doctors, which has been regulated in the code of medical ethics, criminal responsibility can arise if it is proven that there are inappropriate acts.

Modi’s Urge for Hindu State: A Historical Overview of Identity Doctrine

Akhant Bharat with only Hindus are the main agenda of BJP led government which formed its policies -posed as religious extremist Hindu political party- having goals of ethnic cleansing and make its land pure from non-Hindus mainly Muslims. The Hindutva doctrine followed and advocated by BJP actually “sought to define Indian culture in terms of Hindu values”. Which was opposite to Nehru’s approach and critical to secular policies but it incepted, grow and now reach a momentum where orthodox rightest Modi passed citizenship Act in which religion has been used as criteria for citizenship besides its constitutional commitment to secularism. Modi led BJP’s policies disturbs the social fabric of India as what they exactly want that non Hindu believers can only live at sufferance of Hindutva which is actually against Hindu Teachings. This study will highlight Modi Government policies that indicate his urge for Hindu state and will trace the connection between Modi’s practical approach for Hindutva with Hitler’s far-right wing working for the supremacy of his race and its influence on South Asia.

BOSNIA AND HERZEGOVINA TOURISM ONLINE: (IN)ACCESSIBILITY OF LOCAL COLOR RELATING TO ARCHITECTURE TERMS

Bosnia and Herzegovina (BiH), a country rich in history and culture, has for centuries been at the crossroads between the West and the East, which has resulted in quite a mixture of cross-cultural elements that pose many obstacles for translators. As the issues of tourism-language translation have been relatively underexplored in BiH, this article attempts to investigate the extent to which the translators of tourism-related content available online succeeded in making the local color of architecture-related terms accessible to foreign visitors. The article also examines whether the issue of accessibility of local color was addressed adequately by local translators. Many formal and informal online sources were used for the selection of prominent cultural terms and their English translations, which were analyzed in terms of lexis and semantics. We identified many examples where the cultural content was made accessible to the target audience, as well as examples where the transfer of the cultural content was done less successfully. In cases where translators experienced difficulty while transferring cultural terms, we attempted to draw prospective translators’ attention to potential pitfalls in the process of cultural mediation in translation from BiH’s official languages into English. Keywords: Bosnia and Herzegovina, tourism online, mediation, (in)accessibility, local color, translation, architecture

A Comparative Study of Aesthetic Differences between Guangxi Folk Dance and ASEAN Dance

Abstract Clarifying the aesthetic differences between Guangxi folk dance and ASEAN dance can promote the in-depth exchange of dance art and culture between the two. In this paper, the aesthetic characteristics of Guangxi folk dance and ASEAN dance are discussed, and the HRNet network is used as the basis, combined with the sequence multi-scale feature fusion and the PCA action gesture segmentation model for the action gesture estimation. The dataset was constructed according to different kinds of Guangxi folk dance and ASEAN dance, and the aesthetic differences between Guangxi folk dance and ASEAN dance in terms of intrinsic culture and extrinsic performance were analyzed using the dataset. The results show that on the inner culture, Guangxi folk dance is mainly based on traditional culture and folk customs. ASEAN dance is more influenced by religious culture, although it has differences, but the correlation coefficients of emotional expression and national custom are 0.963 and 0.954, respectively. On the outer manifestation, Guangxi folk dance has as many as 11 kinds of action dance forms, while ASEAN dance emphasizes more on The ASEAN dance emphasizes more on the “flat, taut, straight and standing” forms. The aesthetic differences between Guangxi folk dance and ASEAN dance can promote the exchange and integration of dance art and culture between the two and provide a good artistic foundation for the in-depth promotion of the Belt and Road.

Meaning of Emotion Terms in Mongolian and English cultures

The paper deals with the explanatory value of speaking terms of emotion English and Mongolian cultures. While examining a number of emotion terms, the sources of confusion have been clarified and the real differences between English and Mongolian languages have been revealed. In applying the cross-cultural semantic theories, the cross-cultural comparison of emotions has been done. English terms of emotion constitute a folk taxonomy, not an objective, culture-free analytical framework while Mongolian terms of emotion are words that are derived from and related to the ways of Mongolian traditional nomadic civilization, religion, and customs. The main difference between Mongolian and English languages can be represented in terms of certain specifiable features, for instance, Mongolian emotion words, of course, are not all the same as the simple words that we use every day, but as mentioned above, it is important to study them on the basis of special distinctions of Mongolian language, Mongolian folk traditions, historical development of Mongolian language, Mongolian morphological system and sociolinguistics. In conclusion, different systems of emotion terms reflect different ways of conceptualizing emotions, and conversely, any cross-cultural similarities in the conceptualization of emotions will be reflected in the ways of different societies converge in the labelling of emotions. Монгол, англи соёл дахь сэтгэл хөдлөлийн нэр томьёоны утга Хураангуй: Энэхүү өгүүлэл нь монгол, англи соёлд хэрэглэж буй сэтгэл хөдлөлийн нэр томьёог утга зүйн талаас харьцуулан судалж, нийтлэг болон онцлог талыг тодруулахыг зорилоо. Судлаач Айзард, Бюехлер нарын боловсруулсан сэтгэл хөдлөлийн 10 нэр томьёо, Баянцагааны орчуулсан Бодь мөрийн зэрэг зохиолд тодорхойлсон монгол нэр томьёог судалгааны хэрэглэгдэхүүн болгон ашигласан болно. Соёл хоорондын утга судлалын судалгааны аргыг ашиглан харьцуулалт хийж, ойлгоход бэрхшээлтэй үгсийн утгын дэлгэрэнгүй тайлбарыг өгөв. Сэтгэл хөдлөлийн нэр томьёог соёл-хоорондын утга судлалын үүднээс задлан шинжлэхдээ хэл, соёлын онцлог, шинжлэх ухаанд хэрэглэгдэж буй байдал, хүний талаарх түгээмэл ойлголт зэргийг харгалзан үзэж, утгын тайлбар өгөх шаардлагатай болохыг судалгааны үр дүн харуулав. Харьцуулсан судалгаанаас харахад монгол хэлэнд хэрэглэгдэж буй сэтгэл хөдлөлийн нэр томьёо нь өдөр тутамд ашиглаж буй түгээмэл үг хэллэгээс утга, үүрэг, хэрэглээгээрээ өө байсан. Цаашид монгол соёлд хэрэглэж буй сэтгэл хөдлөлийн нэр томьёог монгол хэлний өвөрмөц онцлог, түүхэн хөгжил, үг зүйн тогтолцоо, ардын уламжлалыг үндэслэн, нийгэм хэл шинжлэлийн үүднээс нарийвчлан судлах шаардлагатай хэмээн үзэж байна. Түлхүүр үг: Сэтгэл хөдлөл, соёл хоорондын утга судлал, үг зүйн тогтолцоо Түлхүүр үг: Сэтгэл хөдлөл, соёл хоорондын утга судлал, үг зүйн тогтолцоо

An Emerging Leadership Model for Millennial Educators

The study unveiled perceptions of school leaders and their expectations of millennial educators in terms of Drivers, Fit, Leadership Style and Culture, and Unconscious Biases with the endview of discovering an emerging leadership model for millennial educators. This employed explanatory-sequential design with two-phased, mixed-method approach. Results revealed that Drivers, Fit, Leadership Style and Culture, and Unconscious Biases and other leadership principles, school heads’ consideration of these domains lead to better commitment and performance of their leadership roles, while millennial teachers’ expectations of their school head’s role can guide current and aspiring school heads in managing a growing millennial generation of educators. Hereafter, six key elements appeared include Professional Instigation, Personal Provocation, Leadership Direction, Cultural Condition, Self-Predilection, and Organizational Acclimation. These emerging leadership principles upheld by millennial educators may be considered priorities of Professional Development Programs across all levels.

Specifics of Structuring Ideographic Word Classes Representing Social Spheres (Example of “Education” Sphere)

The sphere of “Education” can be understood in terms of culture, knowledge, axiology, etc. This indicates the integrative and multi-aspect nature of the content behind lexemes such as education, learning, teaching, and studying. The main aspect of this article is lexicographic, with the aim of determining the scope and structure of the lexical set of words comprising the ideographic sphere of “Education” in modern Russian language. The work was carried out as part of the development of the project “Universal Ideographic Dictionary-Thesaurus of the Russian” by the Ural Semantic School under the guidance of L. G. Babenko. Materials from various dictionaries prepared by this team of researchers were used. Methods used included component analysis of lexical meaning and ideographic classification. Various types of relationships organizing this lexical set were identified in order to present a modeling of the “Education” sphere as a fragment of the denotative-ideographic world map. Examples of words and word groups related by hyper-hyponymy, meronymy, synonymy, and antonymy within the denotative-ideographic groups of this sphere are provided. It is shown that the lexical set of words representing the sphere of “Education,” like many other similar classes of words denotatively linked to human social life, is structured not hierarchically, but in accordance with components of represented situations.

Environmental features of land use formation in the regions of Ukraine

Purpose. The objective of the study is a comprehensive evaluation of the level of environmental friendliness of land use in the regions of Ukraine, taking into account the structure of cultivated areas.
 Methodology / approach. The evaluation of the structure of cultivated areas and the level of productivity in the regions of Ukraine was carried out using the method of complex ranking score. This allowed consolidating data on different crops to a single indicator and evaluating the situation in the regions. The regression method was used to evaluate the dependence of the ranking score on the structure of the cultivated areas and the level of productivity in the regions. A graphical method was also used to display the level of relationship between the studied indicators.
 Results. It was established that in 2022, the structure of cultivated areas did not significantly differ from the situation in 2020 and 2021. The use of a ranking score of changes in the structure of cultivated areas made it possible to establish that in terms of crop groups, the situation was better in 2022 in the regions of Zakarpattia, Volyn and Rivne. The most violations in the structure of cultivated areas were noted in the regions of Sumy, Mykolaiv and Kirovohrad. It turned out to be the best in the regions of Zakarpattia, Lviv and Volyn in terms of individual cultures. The most problematic situation with respect to the structure of cultivated areas was in the regions of Donetsk, Zaporizhzhia and Luhansk.
 Originality / scientific novelty. The use of methods of the complex ranking score based on the criterion of environmental friendliness of production (structure of cultivated areas) and the level of its efficiency (crop productivity) made it possible to establish that there is a direct level of connection between these indicators. This fact is proof that the optimal structure of land use has a positive effect on the level of crop productivity.
 Practical value / implications. The obtained results of the study give grounds for raising the question of creating an economic mechanism aimed at stimulating agricultural enterprises to comply with optimal land use standards in terms of compliance with the structure of cultivated areas.

BUREAUCRATIC BEHAVIOR AT THE LICENSING SERVICE OFFICE IN THE INTEGRATED LICENSING AND INVESTMENT OFFICE OF MAKASSAR CITY

This study addresses issues related to bureaucratic behavior, specifically examining the cultural, design, and structural aspects, as well as the aspects of organizational human resources policy in the context of licensing service practices at the Integrated Licensing and Investment Office in Makassar. Employing a descriptive research approach with a qualitative case study method, data collection involved in-depth interviews with various informants, direct observation at the research site, and a review of relevant documentation. The findings indicate that in terms of organizational culture, there is a perceived inclination towards a culture similar to other government agencies. Additionally, organizational culture is influenced by cultural acculturation or external factors, especially if it benefits the organization, such as through regular daily and monthly meetings. In the aspects of structure and design, the work organization is formally divided and grouped into service counters and technical teams, reflecting a design identical to mechanical organizational design. Regarding human resources policy and practices, special attention is needed, particularly in addressing issues such as inappropriate employee recruitment and the capacity building of personnel, which is still awaiting an invitation from the central government. The study also emphasizes the importance of maximizing the IKM Survey (Community Satisfaction Index) for comprehensive insights.

A Comparative Analysis of Cultural Terms in Arabic-Javanese Religious Texts Through the Lens of al-Hikam Aphorisms Translation

Local wisdom stood as a cornerstone of Indonesia's cultural richness. Regrettably, this invaluable asset, particularly in the form of "translation products," was overlooked and underappreciated. Despite Indonesia boasting a substantial collection of Arabic religious texts translated into Javanese, utilizing the pegon script, these Arabic-Javanese texts demanded preservation, scholarly exploration, and development grounded in specific theoretical frameworks. This research undertook a comparative analysis of "cultural terms" within religious texts, focusing on al-Hikam aphorisms translated from Arabic (L1) into both Indonesian and Javanese (L2). The primary objective was to dissect and analyze the local wisdom and Islamic Sufism moral values embedded in al-Hikam aphorisms through translation. The study drew on translations of words, phrases, clauses, and sentences from carefully selected sources related to cultural terms, including books and various Arabic-Javanese translation dictionaries. Employing a purposive sampling method, data collection followed a meticulous process. Qualitative data analysis unfolded through four pivotal stages: (1) domain analysis, (2) taxonomy analysis, (3) componential analysis, and (4) cultural theme analysis. The findings, gleaned from lexicography study and semantic analysis of translation, revealed the existence of two translation ideologies shaping cultural terms in Arabic-Javanese religious texts: domestication ideology and foreignization ideology. This research underscored that translation products were inseparable from the ideological dimensions of foreignization and domestication. Foreignization endeavored to assimilate source language elements into the target language, while domestication integrated original components with local elements. This research contributed to a deeper understanding of how foreignization and domestication shaped the depiction of local wisdom in Arabic-Javanese religious texts.

Maltese antiquarians of early-modern age and the cave church of Mellieha

This article aims at presenting some unpublished documents about historiographical research on Maltese Christian Middle Ages written by a Discalced Carmelite friar in the 17th century and recently discovered in the Archives of the Generalate of the Discalced Carmelites in Rome. This is the occasion to report some accounts of Maltese and European scholars regarding one of the most important Medieval sites of Malta (the Church of Our Lady of Mellieha) and to underline how scholars and missionaries of the 17th century related with the historical and archaeological affected by close contacts with Islam. The paper wants therefore to contribute on describing how scholars of the 17th century approached the multicultural and often turbulent aspects of the main Mediterranean areas and how they contributed in assessing the nascent study of Arabic language and culture in terms of historiographic structuring of Mediterranean identity.

Intercultural Competence in Literary Translation: Ali Al-Kasimi’s Arabic Translation of Ernest Hemingway’s A Moveable Feast as a Case Study

This paper presents the results of a research study about the aspects of intercultural competence displayed in Ali Al-Kasimi’s Arabic translation of Ernest Hemingway’s A Moveable Feast. The study attempts to determine how intercultural competence is manifested in the Arabic translation of Ali Al-Kasimi. It also seeks to identify the strategies that the translator resorted to in the translation of 50 culture specific elements in the source text. The aim is to develop an understanding of the ways in which intercultural competence can be displayed in the translation of literary texts. In addition, the main strategies that were used by the translator in translating cultural terms will be highlighted, analysed and discussed. By doing so, a comprehensive understanding of how to implement intercultural competence-based strategies in the translation of literary texts can be derived. The results of the study suggest that cultural adaptation and reframing are the two most used intercultural competence-based translation strategies by the translator.

Architectural Characterization of Hongjialou Catholic Church in Jinan

This paper focuses on the Hongjialou Catholic Church in Jinan, China. Hongjialou Catholic Church was designed by Italian Brother Poncieri. It is one of the larger Catholic churches in Jinan. It occupies an important position in modern Chinese religious architecture. This paper will use the field research method, literature analysis method, comparative analysis method, and chart enumeration method to analyze the Hongjialou Catholic Church in terms of its construction background, plan layout, facade style, decorative decoration and building materials, structure, etc. in terms of culture, art, and other aspects. To further demonstrate the rules of decorative construction of typical Western Gothic church buildings, compare Hongjialou Catholic Church with Western churches, and study the influence of localization on the facade and interior space decoration and ornamentation of Western churches. And through the comparison with other Chinese modern Catholic churches, it is concluded that the localization influence of Hongjialou Catholic Church is not significant, which will help the subsequent in-depth study of Hongjialou Catholic Church in terms of artistic achievement and historical and cultural value.

Semiotics of alterity and the cultural dimensions of Bible translation

Translated sacred writings from various religious traditions often retain a few selected cultural terms borrowed from the incipient sign system, while other cultural dimensions are translated in ways that can broadly be construed as domestication. By contrast, many Bible translation agencies eschew translation strategies in which cultural terms are borrowed, advocating in stead for wholesale domestication. In this article, we develop a theoretical framework for representing the alterity, but not the foreignness, of the Bible in translation. Alterity involves the incipient sign system, namely the biblical languages and their cultural contexts ranging from Iron Age Israel within the context of the Ancient Near East for the Old Testament to Roman Palestine in the first century for the New Testament. Examples from African contexts, including Afrikaans (South Africa), Lokaa (Nigeria) and Tira (Sudan), illustrate multiple approaches to representing alterity and provide an important corrective to current practice in many Bible translation projects.

Institutional Framework as a Determinant of Variations in Service Quality Between Public and Private Hospitals in Tanzania

Purpose of the article: This study was set to determine the influence of institutional framework on service quality in both private and public hospitals. The paper sought to establish the perception of respondents regarding the institutional factors that explain the existence of variations in service quality between public and private hospitals. The institutional framework aspects that were considered in comparing health service quality in public and private hospitals were: institutional culture, control, stability and structure. A descriptive survey design was used because the study sought to know the perception of respondents regarding the factors that influence quality of service in hospitals. Research methods: A multistage sampling method was used to select three public hospitals and three private hospitals from the health service sector. The three public hospitals were Muhimbili referral hospital in Dar es Salaam City, Dodoma regional referral hospital and Geita referral hospital in Geita municipality. Private hospitals included in the study were Bugando referral hospital in Mwanza City, St Francis referral hospital in Ifakara town in Morogoro region and Nkinga referral hospital in Tabora region. Medical doctors, nurses and patients were selected using a systematic random sampling method and patients were selected using a convenience sampling method. The total population for the study comprised 10,650 people (i.e. 2,610 doctors and nurses and 8,040 patients) and the selected sample size, which was determined using McCall’s Table was 400 people. Both primary and secondary data collection sources were used. Analysis of the quantitative data was done using the Statistical Package for Social Sciences (SPSS) and qualitative data were transcribed verbatim, coded and analysed manually. All ethical considerations were observed. Main findings: The findings revealed that private hospitals were better in cleanliness compared to public hospitals and physical arrangement was user friendly in private hospitals compared to public hospitals. There was also more control in private hospitals compared to public hospitals in management of resources and this demonstrates an application of strong institutional framework in private hospitals compared to public hospitals in terms of control, structure and culture. Likewise, there was a more friendly atmosphere in private hospitals compared to public hospitals. However, there was more stability in public hospitals compared to private hospitals in terms of financial stability, affordability of service and medical supplies. It is concluded that quality of service provided in private hospitals is higher compared to quality of service in public hospitals. The possible explanation for the causes for differences in levels of service quality could be the existence of strong institutional framework in private hospitals. It is recommended that for higher service quality, organizations should practice the institutional framework aspects in terms of culture, control, stability and structure.