Crisis Management Model Research Articles

Constructing big data prevention and control model for public health emergencies in China: A grounded theory study.

Big data technology plays an important role in the prevention and control of public health emergencies such as the COVID-19 pandemic. Current studies on model construction, such as SIR infectious disease model, 4R crisis management model, etc., have put forward decision-making suggestions from different perspectives, which also provide a reference basis for the research in this paper. This paper conducts an exploratory study on the construction of a big data prevention and control model for public health emergencies by using the grounded theory, a qualitative research method, with literature, policies, and regulations as research samples, and makes a grounded analysis through three-level coding and saturation test. Main results are as follows: (1) The three elements of data layer, subject layer, and application layer play a prominent role in the digital prevention and control practice of epidemic in China and constitute the basic framework of the "DSA" model. (2) The "DSA" model integrates cross-industry, cross-region, and cross-domain epidemic data into one system framework, effectively solving the disadvantages of fragmentation caused by "information island". (3) The "DSA" model analyzes the differences in information needs of different subjects during an outbreak and summarizes several collaborative approaches to promote resource sharing and cooperative governance. (4) The "DSA" model analyzes the specific application scenarios of big data technology in different stages of epidemic development, effectively responding to the disconnection between current technological development and realistic needs.

Factors Influencing the Carbon Footprint of Major Road Infrastructure—A Case Study of the Učka Tunnel

In addition to its positive socioeconomic impact, tourism also has some negative effects on the environment, particularly through carbon dioxide (CO2) emissions. Although the impact of tourism on the environment is visible, many of the cause–effect relationships have not yet been adequately explored. In order to determine individual factors regarding the temporal variation in the carbon footprint of a major road infrastructure facility (the Učka Tunnel, Croatia), a regression analysis was conducted. The study analyzes the carbon footprint of the pre-pandemic and pandemic periods and uses factors at the national and regional levels influencing the region of Istria County, as representative of the developed tourism regions in the Mediterranean. The results of the research provide theoretical insight into the sustainability and cause–effect relationships between the economic and social factors of road transport in tourism-developed destinations, with characteristic seasonality. At the application level, the research results can be used to predict the temporal variations in the environmental impacts of road infrastructure, as well as economic parameters that can be used in the prediction process and crisis management models of major road facilities.

Optimization of critical care according to the principles applied in aeronautics

Care requires the full attention of caregivers, particularly in emergencies, where it consumes energy and generates emotions. To be efficient and to remain so, we must know how to manage our stress with full awareness. The culture of quality in the aeronautics industry teaches us to adjust the right tension over time, individually or as a team, on a daily basis as well as in times of crisis. The management of a patient in a critical somatic or psychological situation has strong similarities with the aeronautical crisis management model, which allows us to draw inspiration from it.

Are we always ready? Examining event professionals approaches to risk and crisis management and resilience

The purpose of this study was to provide empirical insights into event professionals' approaches to risk and crisis management and resilience. This study was guided by an integrated model developed based on the 4R Tourism Crisis Management Model and the Organizational Resilience Framework. A qualitative research method was used, where two studies consisted of 26 interviews were conducted before and during the COVID-19 pandemic. The findings revealed that most event professionals' risk management measures center around event operations, and their crisis management practices appear to be more aligned with the organization. Both personal and organizational factors influence the participants' risk and crisis management and resilience-building practices. The outbreak of the COVID-19 pandemic revealed their underpreparedness towards major crises, and most of them had not appreciated the importance of resilience until the crisis ensued. Based on the findings, this study further discussed theoretical and practical implications.

Best practice in crisis management during COVID-19 emergency: A case study from the airport sector

The purpose of this work is to analyze a performing model of process management in a state of emergency in the airport sector. This work reveals the Torino airport model for crisis management realized to ensure the continuation of activities during the beginning of the COVID-19 pandemic. The case study has been analyzed by means of the innumerable measures carried out and included in the operational continuity plan (OCP) of Torino airport (ital. Aeroporto di Torino-Caselle) in Turin, a specific plan aimed to satisfy the exigencies of passengers, the commercial relationship with sub-dealers and commercial partners as well as all the human resources working in the airport during the pandemic spread. The analysis focused on internal documents, reports sent to Airports Council International Europe (ACI EUROPE) to compete in the international competition, and public economic and financial reports as well. The findings help to demonstrate not only the model adopted but also the perfect interaction between all the involved corporate sections of the Torino Airport aimed at a main objective: the continuation of activities as well as the safety and satisfaction of stakeholders. For its theoretical and practical evidence, the paper expresses both scholarly and professional relevance.

Analysis of the Fed's Implementation Plan to Tackle the Financial Crisis in 2008

After the financial crisis, quantitative easing policy played an important role as the main body of the Federal Reserve's unconventional monetary policy. From the market environment at that time, the emergence of quantitative easing policy will play a positive role through the interest rate commitment effect. In times of crisis, it is feasible for the Fed to use some extent, and can be used as a reference to save the crisis in the future. The central bank should play an effective and active role in maintaining financial stability. In times of crisis, central banks should focus on providing liquidity, and even act as an important intermediary to the financial system, just as the Fed has done in this crisis. The crisis shows that, in the case of market failure, the central bank can effectively prevent the bank failure, and clean up the panic and spread caused by the collective irrational behavior. In the systemic financial crisis period, the central bank will actively innovate the rescue plan from the Fed's crisis rescue, open discount Windows to non-bank financial institutions, expand the scope of acceptable collateral, and access the financial markets to buy and sell private sector securities to maintain the financial system. Through a series of measures and corresponding results of the Federal Reserve to deal with the crisis, this paper provides a reference for the international countries facing similar problems and forms a complete evaluation system to establish the appropriate crisis management model for the international financial framework.

Female Competencies from the Narratives of the Qur’an: Queen of Sheba’s Crisis Management Style as a Leadership Model

<p>This article examines the skills and competency of women in managing crises as narrated in the Holy Qur'an. The various kinds of crises (social, cultural, religious, and political crises) that exist in societies are illustrated in the Qur'an. It also gives different stories showing women's ability to manage and find solutions to crises. Among the different crises portrayed in the Qur'an, this article explicitly addresses the political crisis encountered by the Queen of Sheba (Bilqis) in her kingdom with Prophet Sulaiman (PBUH) as an example and how she managed it. It explains how the Queen managed the crisis with minimum loss through her leadership skills. A qualitative method is applied to analyze data derived from various sources such as theses, journals, and articles related to the principles of crisis management from an Islamic perspective and followed by exploring the crisis management models by being directed to the Al-Qur'an (the primary sources of Islam) and its interpretation. In this study, the political crisis, its management strategies, and its recovery results are analyzed. The study results show that women can be successful leaders with leadership characteristics, management, and personal skills.</p>

Rural tourism in India: case studies of resilience during crisis

PurposeThis paper aims to study organisations involved in rural tourism during the COVID-19 crisis and draw out lessons for similar organisations.Design/methodology/approachA qualitative approach has been adopted to develop the case studies for the three organisations, and the popular crisis management model has been used to analyse their responses.FindingsThe three organisations studied responded well to survive the COVID-19 crisis, and, the responses were grouped into three broad themes, namely importance of a good team supporting the business, increased digital engagements and the need to diversify their customer bases.Practical implicationsOrganisations working in tourism sector have been facing several crises concurrently. The findings of this study on rural tourism should hopefully provide feedback and guidance to face the future challenges that might emerge in the tourism sector.Originality/valueThis study would perhaps be one of the first to map the responses of organisations working in India during the COVID crisis, where rural tourism has slowly started to become a significant rural development strategy.

How Did Corona Crisis Managers in Germany Make Sense of the Psychosocial Situation?

Alongside its immediate consequences for physical health, the current Coronavirus pandemic and the associated containment measures have led to multiple psychosocial consequences for the population. While virus containment is the main motive of crisis management, there is, so far, little evidence on how crisis management actors consider findings about the psychosocial state of the German population. This paper therefore examines the role of psychosocial consequences within the work of crisis management organizations during the Corona pandemic in Germany. Against the theoretical background of the sensemaking concept, 14 qualitative interviews were conducted with decision-makers from municipal and state administrations, public health departments, aid organizations, and critical infrastructure organizations. Our results indicate that crisis managers perceive aspects related to the psychosocial situation as relevant, but in a very selective way. They use different and often non-scientific sources to acquire knowledge about the psychosocial consequences. In sum, these aspects do not play a major role in decision-making processes. We argue that the perception and processing of psychosocial consequences depend in particular on the organizational context such as goals, plausibility assumptions, identity conceptions, and problem frames. In order to extend theoretical models of psychosocial crisis management, more detailed knowledge of sensemaking processes in crisis management organizations is necessary.

The learning model of crisis management: the COVID-19 case in the hospitality industry

PurposeThis study aims to explore the underlying mechanisms that support the resilience of the Chinese hospitality industry during and after the COVID-19 epidemic.Design/methodology/approachContent analysis was applied to 133 manually collected text articles about COVID-19 responses and strategies.FindingsA two-step learning model (emergency reaction, precautions and prevention stages) was identified in the study. In the emergency reaction step, the primary strategies were related to customers, employees, suppliers and facility/food. In the precautions and prevention step, the strategies were related to customers, employees, suppliers and society/public relations. Multiple stakeholders are discussed in the two circles over a continual process in the learning, reacting and adapting stages.Originality/valueA gap in the literature is filled by this study, providing a learning model and synthesizing various strategies applied in the hotel sector for multiple stakeholders.

Crisis Management Model in Improving the Performance Level of Human Resources in the Ministry of Interior in the United Arab Emirates

Crisis Management Model in Improving the Performance Level of Human Resources in the Ministry of Interior in the United Arab Emirates

CRISIS MANAGEMENT IN SPORTS AND SPORTS DEVELOPMENT

<p>Sports have become a good source of livelihood and entertainment. From time-to-time sports organizations witness violent and non-violent situations which define crisis. Violence can be internally or externally and poses a serious obstacle to effective sports management around the globe. The impact of violence in sports is really capable of inducing severe consequences or even disaster if inappropriate strategic moves are made or adopted, planned or devised. Many persons lost their source of livelihood as a result of the crisis in sports. The issue of how sports organizations can develop and maintain the good performance of participants when faced with crisis situations has largely remained underexplored. This paper, therefore, reviews the concept of crisis, sports crisis, crisis management and sports development. The paper specifically discussed the causes and effects of the crisis on the operation of sports organizations, types of crisis management strategies and models. The paper further examined sports development in Nigeria and how it relates to crisis management in sports, since crisis management form the bedrock of peaceful co-existence between employers and employees in sports organizations and even the society at large, the paper recommends that the management of sports organizations should be pro-active in their crisis management plans in order to identify, resolve and adequately handle issues that are capable of destroying sports programmes among sports teams or clubs in the country<em>.</em></p><p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0941/a.php" alt="Hit counter" /></p>

Smart Education with Deep Learning and Social Media for Disaster Management in the Pursuit of Environmental Sustainability While Avoiding Fake News

Networking continues to increase day by day to invest increasingly our daily, creating huge volume of various and precise data: it is not easy to collect content, especially in crisis times. We focus on Smart Education proposed as primary tool of a hybrid of Deep Convolutional Neural Networks (CNN)-Long Short-Term Memory (LSTM)-based model to retrieving content efficiently: CNN is used to extract meaningful features from multiple sources, enabling to have qualitative and sure information, notably with an efficient fake news security, and LSTM is used to maintain long-term dependencies in the extracted features with recurrent connections. This model has been compared to previous approaches to the performance of a publicly available dataset to demonstrate its highly satisfactory performance. This new approach makes it possible to integrate artificial intelligence technologies, deep learning, social media and detecting or avoiding fake news into the crisis management model. It is based on an extension of our previous approach, namely disaster management based on short-term memory and education: this experience constitutes a background for this model. It combines representation training with awareness and education, while retrieving pattern information by combining various search results from multiple sources. We have extended it to improve our disaster management model and evaluate it in the case of Covid-19 while obtaining promising results, through past programs and experience that have shown overwhelmingly positive effects of education for vulnerability reduction and disaster risk management, in the pusuit of Environmental Sustainability

Ordeal or opportunity: IDPS journey through COVID-19 pandemic

Learning outcomes This case enables students to understand the nature of a typical crisis and manage a crisis drawing insights from the protagonist handling of the crisis and from the various crisis management models in the literature. The rich description of the impact of COVID-19 pandemic on the world in this case enables students to understand the nature of a typical external crisis. The critical appraisal of the protagonist’s plans and actions to overcome the crisis enables students to appreciate the various crisis management frameworks or models. In addition, students get perspectives about the leadership skills and competencies required during a crisis. In this way, students will not only learn about the theoretical concepts related to the crisis but also the practical know-how to effectively handle the crisis. Case overview/synopsis This case study describes the functioning of the International Delhi Public School (IDPS) Akhnoor, Jammu, and Kashmir, India, through the COVID-19 global crisis. The IDPS academic operations were disrupted because of the COVID-19 global crisis in March 2020. The protagonist, KCS Mehta, the school principal of IDPS, faced with the crisis, takes various steps to ensure the smooth transition of school’s academic operations from the physical mode to the online mode. This case explains the nature of an external crisis that completely crippled the organization’s day-to-day operations and how the organization’s leader tried to manage the crisis to revitalize the organization’s operations. The case can be used for teaching of alternate Models of Crisis Management and Change Management. Complexity academic level The case is developed to teach the courses of Executive training programs and MBA programs in business schools. Supplementary materials Teaching notes are available for educators only. Subject code CSS 11: Strategy.

Innovative Practice of Foreign Language Teaching in the Post-Pandemic Era: Case of a University in China

COVID-19 has posed a severe challenge to the foreign language teaching as well as the international education management in China. This paper analyzes the key issues exposed in online learning, the unprepared assessment of online course and crisis management of international students taking Shanghai University of International Business and Economics as an example. Both the students and teachers showed a considerable dissatisfaction and their worries about the poor quality and efficiency of online instruction. Other issues raised include teachers’ operation mistakes, ineffective communication and connectivity issues. Students are more likely to cheat in online exams due to the lack of supervision. Different cultural backgrounds, strict prevention and control have increased the difficulty of crisis management of the international student in China. To make better use of online education in the post-epidemic era, suggestions and recommendations are given in online classes and examinations. Also, an efficient crisis management model can be set up for the international students during the post-pandemic era.

China's community-based crisis management model for COVID-19: A zero-tolerance approach.

At present, the zero-tolerance and co-existence approaches are the two basic concepts used to manage COVID-19. With the increase in vaccination rates and the continuing impact of the pandemic on people's lives, the co-existence approach has become the mainstream global practice. However, its high infection rate is still an inevitable fact. China was the first country to adopt the zero-tolerance approach to deal with COVID-19 and successfully control it. Due to its immediate effects and low infection rates, this approach has been used in China until now. Through the co-operation of the government and community, China has achieved precise regional lockdowns and patient identification. This article uses the CBCM model to interpret how China has achieved its zero-tolerance approach. Finally, the secondary hazards and applicability of China's CBCM model are discussed. This article draws the following conclusions: (1) China's CBCM basically replicates Singapore's crisis management model for SARS. With the co-operation of the community, it achieved universal coverage of prevention, detection and control; (2) Government leadership in dealing with major crises is very important; (3) In addition to relying on the extreme power of the government to realize China's CBCM model, the two major factors of a submissive society and collectivism have played an important role; (4) China's CBCM model is essentially an excessive anti-pandemic strategy.

Impact of COVID-19 on corporate social responsibility in India – a mixed methods approach

PurposePrior research studies have discussed the role of corporate social responsibility (CSR) during crisis situations in increasing the resilience and sustainability of the companies. There are two basic models of crisis management – reactive and proactive. When a crisis occurs, suddenly firms tend to act reactively and progressively take proactive steps to manage the crisis. CSR can also be reactive and proactive during crisis situations. Against this backdrop, this paper aims to explore whether CSR during the COVID-19 pandemic moved from a reactive to a proactive stance, with specific focus on CSR legislation, corporate CSR response and corporate thinking about CSR.Design/methodology/approachThis paper adopts a mixed methods approach, using both qualitative and quantitative research designs. This study draws upon both primary and secondary data.FindingsThe results highlighted the change in the CSR approach from being reactive to being proactive as the pandemic progressed. This was observed through the increase in frequency of CSR legislation, and the shift in the intent of CSR legislation from “prompting to donate” to “prompting to volunteer.” Similarly, the shift in reactive to proactive CSR corporate response was observed through the increased spending on CSR and improved COVID-related CSR reporting.Practical implicationsThis study recommends companies to manage crises by becoming more proactive. CSR activities need to be closely aligned with national developmental objectives, and collaborate with various stakeholders to achieve the intended outcomes of the activities.Originality/valueTo the best of the authors’ knowledge, this research paper is one of the few to study the impact of COVID-19 pandemic on CSR in India at a time when India went through three waves of the pandemic. This study corroborates with other studies in terms of managing crisis.

Managing crisis communication by tourism actors in the new normal era at the beaches of Yogyakarta

Yogyakarta is one of the destinations in Indonesia affected by the Covid-19. Currently, tourist objects in Yogyakarta are gradually starting to open to the public, and one of them is beach tourism, although it can lead to a new cluster risk of the spread of Covid-19. According to the Texas Medical Association, traveling to a beach is included in a moderate risk with a score of 5-6, and health protocols are still required. Applying the crisis management and crisis communication model of Coombs, J, Holladay, this study analyzes how tourism actors manage crisis communication at the beaches of Yogyakarta in the new normal era. A qualitative case study approach was used to illustrate that crisis communication management is an effort to manage a crisis to provide solutions to the beach tourism due to the Covid-19. Crisis management consists of stages, for example, pre-crisis, crisis, and post-crisis. Through these stages, tourism actors and tourists can determine steps they must prepare for during the Covid-19 crisis. In order to resolve the crisis during the pandemic, it is necessary to adopt new habits by tourism actors and tourists. New habits need to be communicated directly or through existing media because communication is essential in crisis resolution.

Museums and Crisis Management due to Covid -19. Effects of Pandemic and the Role of Digital and Social Networks Communication

The overall purpose of this study is the effects of lockdown within Italian museums caused by the Coronavirus disease-19 (Covid-19) emergency. During the pandemic, the museums are being closed, and the use of digital content and social networks seems to have been the solution to overcome the closure problem. The study analyzes the role of digital content and tools in communication to manage the shock due to Covid-19. The basic design of the research recurs to the crisis management model used to analyze three stages crossed by museums as preparedness, reaction, and recovery. The study involved several Italian museums grouped according to the art collection, governance, and funding sources. A semi-structured questionnaire was sent to them. The main findings show the presence of digital as a strategy already adopted by museums before the outbreak. However, the results reveal the absence of a preventive phase as requested by the model of crisis management. At the same time, it has emerged the need to adapt the digital content to guarantee the mission of fruition for the public.

AN ASSESSMENT OF FACTORS INFLUENCING THE MANAGEMENT OF COVID-19 PANDEMIC AMONG COUNTY GOVERNMENTS IN KENYA

<p>The global pandemic of Covid-19 created dramatic challenges for governments worldwide. It led to skyrocketing numbers of deaths and outbreaks, challenged the public and private health systems of many countries and brought many national economies to a halt. Kenya was not an exception and like other countries used a number of strategies to combat the epidemic but equally suffered the same fate. There is little empirical evidence to determine whether the strategies, especially by the county governments were effective in handling the Covid-19 pandemic. Thereby lies the knowledge gap that this study seeks to answer. It is against this background that this study sought to assess the extent to which medical equipment and supplies, personnel and funding influenced the management of the Covid-19 pandemic by county governments in Kenya. The general objective guiding the study was, to assess the factors influencing the management of the Covid-19 pandemic among county governments in Kenya. The specific objectives of the study were: To determine the extent to which medical equipment and supplies influenced the management of the Covid-19 pandemic in the county governments, to determine the extent to which the use of personnel resources influenced the management of the Covid-19 pandemic in the county governments and to determine the extent to which funding influenced the management of Covid-19 pandemic in the county governments. Fink's crisis management model guided the study, which reviewed the empirical literature on medical equipment and supplies, personnel resources and funding in the management of the Covid-19 pandemic. This study adopted a descriptive survey research design with a target population of 70,500 employees from the health sector. The research used simple random sampling as a sampling technique and a sample size of 100 respondents was selected using the Yamane formula. Data was collected using questionnaires. The data were subjected to descriptive statistics and analyzed using SPSS. Based on the findings, 79.6% of the respondents agreed that medical equipment and supplies greatly influenced the management of the Covid-19 pandemic in the county governments, 85% of the respondents indicated that personnel resources played a critical role in the management of Covid-19 pandemic among the counties and 74.2% of the respondents agreed that funding greatly influenced management of Covid-19 pandemic in county governments. Based on the findings, the study recommended that a staff audit and workload analysis should be undertaken and a recruitment process initiated to improve staffing levels; an audit of bed capacity of all medical facilities be initiated and a procurement plan for the acquisition of additional beds based on needs undertaken; an audit and analysis of staff training be undertaken to identify training gaps and necessary action initiated; negotiate with SRC on additional medical staff allowances and lastly fast-track legislation on the expenditure of emergency funds.</p><p> </p><p><strong>JEL</strong>: H10; H51; H76; I10; I18</p><p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0959/a.php" alt="Hit counter" /></p>