Contents: Preface Introduction: beating the odds?, Christof Pforr and Peter Hosie Part 1: Crisis management and security: strategise versus improvise in a turbulent environment, Bella Butler From conception to implementation: towards a crisis management framework, Samir Ranjan Chatterjee and Cecil Arthur Leonard Pearson Crisis management in tourism: a review of the emergent literature, Christof Pforr Tourism crisis management, knowledge management and organisational learning, Deborah Blackman and Brent W. Ritchie Human resource development: proactive preparation to manage crises, Peter Hosie. Part 2: Vulnerability analysis and sustainability in tourism: lessons from Phuket, Alan Nankervis Terrorism, tourism, wellbeing and sense of security: the case of Australia, Alfred Michael Dockery Disaster response and tourism recovery strategies in the Maldives, Jack Carlsen Training for crises responses: a case study of Chinese medical professionals, Cecil Arthur Leonard Pearson and Samir Ranjan Chatterjee Precautions against future tsunamis: a case study of Galle district, Sri Lanka, Acushla Felix, Ross K. Dowling and Raguragavan Ganeshasundaram An exploration of risk management strategies in regional tourism businesses: the case of the Eurobodalla region, Tracey J. Dickson Crisis and post-crisis tourism destination recovery marketing strategies, David Beirman Conclusion: beating the odds!, Peter Hosie and Christof Pforr Index.