<h3>Introduction</h3> Nursing assessment and documentation of neuropsychiatric symptoms (NPS) for patients with dementia are critical processes for symptom management, treatment and discharge planning. Lack of standardization and inadequate documentation may lead to poor symptom management, prolonged hospitalization, or denial of admission to care facilities following discharge. Nursing observations may become buried in the progress notes, which can make it difficult to provide appropriate clinical management. The purpose of this quality improvement (QI) project was to improve clinical management of dementia, by implementing an evidence-based protocol for standardized assessment and documentation of NPS, using the Neuropsychiatric Inventory-Questionnaire (NPI-Q). <h3>Methods</h3> This QI project was implemented over 12 weeks in late 2020 on a 14-bed inpatient behavioral health unit (BHU) with an average daily census of 1-2 patients with dementia. During the baseline phase (weeks 1-3), the clinical site representative (CSR) accessed Epic, the electronic health record, to capture information needed to anticipate staffing demands. A core group of nurses (n=9) were trained for proper NPI-Q administration and their competency was documented. During the implementation phase (weeks 4-12), registered nurses administered the NPI-Q at admission, discharge, and 3 times per week (Monday, Wednesday and Friday) between 4 pm and 5 pm. A paper version of the NPI-Q was used due to delays in programming the instrument into Epic. The CSR captured data for analysis, including age, gender, admission and discharge dates, plus an indication (Yes/No) of whether the NPI-Q was administered on admission and discharge and on each M-W-F during the hospitalization. These data were used to determine adherence to the protocol (whether each person with dementia received the prescribed number of NPI-Q assessments per hospitalization) and patient outcomes (improvements in NPI-Q total and domain scores from admission to discharge). <h3>Results</h3> During implementation weeks 4-12, only eight patients with dementia were admitted to the inpatient behavioral health unit. The average age of these patient was 73 years (range 65 to 85 years); gender was equally distributed. Their average length-of-stay was 7 days (range 1 to 12 days). Of these patients, 86% were assessed using the NPI-Q at admission, and 75% were assessed using the NPI-Q on the day of discharge. Seventy-four percent of patients received the targeted number of NPI-Q during their hospitalization. Additionally, 71% of patients who received both admission and discharge NPI-Qs had improved NPI-Q scores at discharge. <h3>Conclusions</h3> Using a structured, validated instrument is likely to improve assessment and documentation of NPS among patients with dementia in an inpatient BHU. Although the number of assessed patients was small, it appears that this practice change was well accepted by nurses, is sustainable, and may improve quality of care, as evidenced by improved NPI-Q scores from admission to discharge. <h3>Funding</h3> Not applicable.
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