Changing Concepts In Management Research Articles

Combining quality improvement and critical care training: Evaluating an ICU CPR training programme quality improvement initiative at the National Hospital in Tanzania

BackgroundThe United Republic of Tanzania has had a 41.4% mortality rate in the intensive care unit. In Tanzania, the Ministry of Health and Social Welfare has implemented quality improvement (QI),...

Quality of Work Life and Change Management

The concept of Quality of Work life (QWL) means having a work-environment where an employee’s activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee. Results of high QWL are low absenteeism, high performance, and higher morale. To apply a new philosophical foundation in the organization, change management is needed. The objective of this study is to apply the QWL concept in a steel company located in East Java. Change management is needed to start the change process. The construct of QWL used are from the European Foundation for the Improvement of Living and Working Condition (EWON, 2002). The respondents are 24 people as the head of division and head of section. This study uses action research design conducted in a company, by applying the concept of change management from Lewin, which includes the stages unfreeze, move, and freeze. The given program is unfreeze program in a form of training with the aim to establish a self-awareness of employees to deal with change. The results obtained indicate that the program can unfreeze done to raise awareness of employees to change.

Pemanfaatan Teknologi Digital dalam Upaya Memperkuat Ekonomi Digital pada Koperasi Simpan Pinjam di Desa Sobangan Mengwi

Cooperatives as a form of microfinance institutions are known as pillars or cornerstones of the economy. However, not much has been heard of the actions of cooperatives that are capable of becoming cooperatives on a national, international scale or using digital financial services. The existence of digitalization of cooperatives has a goal orientation for convenience, speed of service, comfort, and security when making transactions with cooperatives. In addition, efforts to digitize cooperatives are expected to accelerate the growth of cooperatives. With digitalization, cooperatives are able to expand their business scale to remote areas. Based on the situation analysis of Candra Sedana's KSP partners, various problems and limitations have been found which can be identified as follows: partners' lack of knowledge about the concept of digital transformation regarding cooperative financial information systems that are connected to the banking system and QRIS adoption and partners' lack of knowledge about the concept of change management. The solutions offered related to partner problem solving are as follows: Providing counseling regarding the concept of 'change management', Providing counseling regarding the concept of digital transformation regarding literacy regarding cooperative financial information systems that are connected to banking and the QRIS concept of optimal utilization, as well as implementing assistance and direct practice regarding the adoption of information systems and QRIS development.

Exploring the Effectiveness of Leadership Styles in Organizational Change Management

The article extensively investigates the role of leadership style in organizational change management, covering a wide range of literature on the subject. The authors have made efforts to present various leadership styles that can facilitate change management processes, including authoritarian, transformational, laissez-faire, servant, transactional, democratic, strategic, bureaucratic, consultative, and participative leadership. The review underscores the essential nature of leadership in ensuring successful organizational change, especially in navigating competitive markets. Furthermore, the review delves into the concepts of leadership and organizational change management, providing detailed explanations of their types.

Productivity development enablers in the infrastructure sector: capability maturity model integration approach

PurposeInsufficient productivity development in the global and Finnish infrastructure sectors indicates that there are challenges in genuinely achieving the goals of resource efficiency and digitalization. This study adapts the approach of capability maturity model integration (CMMI) for examining the capabilities for productivity development that reveal the enablers of improving productivity in the infrastructure sector.Design/methodology/approachCivil engineering in Finland was selected as the study area, and a qualitative research approach was adopted. A novel maturity model was constructed deductively through a three-step analytical process. Previous research literature was adapted to form a framework with maturity levels and key process areas (KPAs). KPA attributes and their maturity criteria were formed through a thematic analysis of interview data from 12 semi-structured group interviews. Finally, validation and refinement of the model were performed with an expert panel.FindingsThis paper provides a novel maturity model for examining and enhancing the infrastructure sector’s maturity in productivity development. The model brings into discussion the current business logics, relevance of lifecycle-thinking, binding targets and outcomes of limited activities in the surrounding infrastructure system.Originality/valueThis paper provides a new approach for pursuing productivity development in the infrastructure sector by constructing a maturity model that adapts the concepts of CMMI and change management. The model and findings benefit all actors in the sector and provide an understanding of the required elements and means to achieve a more sustainable built environment and effective operations.

РАЗВИТИЕ ЦИРКУЛЯРНОЙ ЭКОНОМИКИ В СФЕРЕ ОБРАЩЕНИЯ С ОТХОДАМИ НА ТЕРРИТОРИИ АРКТИЧЕСКОЙ ЗОНЫ

The relevance of this study is due to the need to introduce the concept of circular economy in the economic sectors of the constituent entities of the Arctic zone of the Russian Federation, taking into account the increase in the total amount of household and industrial waste from business structures and the population. The circular economy is a new economic model in which secondary raw materials are involved in economic circulation, that is, the production cycle is closed, which gives economic and environmental effects. The purpose is to substantiate the feasibility of applying the concept of circular economy to improve the efficiency of waste management in the Arctic zone of the Russian Federation. The object of the study is the waste management based on the concept of circular economy. The subject of the study is organizational and managerial relations that arise in the process of interaction between government bodies, business structures and the population of the constituent entities of the Arctic zone of the Russian Federation in the field of waste management. Research methodology: general theoretical methods of analysis, synthesis, generalization, monographic method, as well as the theory of the stakeholder approach, the concept of change management and strategic management. As a result, the authors of the study substantiated the need to develop measures to improve the efficiency of waste management in the Arctic zone of the Russian Federation. The concept of creating eco-technoparks is proposed as a promising tool for circular economy, for the development of which a set of organizational, managerial and regulatory measures is developed, among which the key role of state support and partnership between government authorities and business structures is highlighted.

Quality Management Systems Implementation and their Output on Productivity and Organisational Performance

The companies that struggle with the problem of inefficient resource usage are most likely those with the absence of an effective management system. Organizational performance can be greatly enhanced through the systematic measurement, monitoring, and improvement of the quality of a company's offerings. This paper presents a study that determines the relationship between applying quality management systems (QMS) on organi-zational performance (OP) and impacts and benefits generated by their implementation. The main purpose of the article is to survey the effect of QMS on organisation efficiency based on the concept of change management. Data was collected from randomly selected employees from the top and middle management through questionnaire survey to check the implementation process and effectiveness of QMS. The collected data were analyzed using Statistical Package for Social Sciences (SPSS). The results of this study confirm that there are some positive effects on organisational management variables and establishing training and explanation courses and meetings. Organisational impacts such as efficiency, consumer satisfaction, employee performance, profitability, internal improvement, competitive advantage, supplier relationships and quality of products and services can be also highlighted. The findings from this study are expected to support management’s decision to implement QMS if one of their objectives is to use their resources efficiently. Customer's needs and perceptions are also considered by an adequate feedback system, proper audits, and management reviews. It is shown that QMS can only be successful if top management are persuaded to take a sustained and active role in the implementation process, it is essential to regularly conduct training in this area in order to instill habits and make employees more amenable to the change of working methods.

Process and Product Change Management as a Predictor and Innovative Solution for Company Performance: A Case Study on the Optimization Process in the Automotive Industry

Change and innovation are increasingly exerting a significant influence on the daily activities of companies. To ensure optimal control, innovative solutions are employed that are encapsulated in the concept of change management. In the engineering change sector, the proposed approach involves developing solutions and making continuous adjustments to the manufacturing process to enhance productivity and to meet customer needs. Within the automotive industry, companies utilize innovations and process change management to continuously improve and strengthen their position in the market, such as KPI/KPRS and PCI. To achieve this, the present study gathers real digital data from the Romanian branches of two renowned automotive companies. The data regarding change requests include 215 registrations for the first company and 734 registrations for the second company. By employing complex statistical methods such as ANOVA, Student’s t-test, the Mann–Whitney test, and a regression model, the primary objective of this study is to model and to identify the best predictor of change request status. Additionally, this study aims to explore how this change process influences the economic performances of the companies and the performance indicators of change management in manufacturing processes. The findings indicate that, both in the organizations in general and within the automotive industry, when products experience high demand in the market, the number of change requests increases. This highlights the importance of internal optimization of the automation system. Moreover, the study results underscore the crucial role of an effective smart manufacturing and optimal change management system to uphold and to enhance the economic performance of automotive companies.

Ransys Partners Ltd: digitalizing supply chain

Learning outcomes The case depicts an opportunity for undergraduate and postgraduate students to be exposed to the basic digitization of supply chain management, technology adoption, change management and cost-benefit analysis concepts. The study aims to encourage them to use the data given in the case and exhibits to compare and contrast physical and digital supply chains (SC); design the digitized version of the traditional SC; examine the nitty-gritty of technology adoption in the SC context; develop the change management plans for the successful adoption and implementation of SC digitization; design the risk register and Explore the business process management; and conduct the return on investment analysis. Case overview/synopsis Amber Yen, Chief Operating Officer Apparel Sourcing at Ransys Partners Ltd (RSL), was presented with the task of reducing physical sample production cost and time without impeding order pipeline. RSL was experiencing significant capacity constrain during the COVID-19 crisis, failing to deliver physical samples to international brands. To win large export orders, RSL had to adopt a new innovative way to reduce the sample approval process while meeting customer requirements. Ms Yen wanted to convert the entire sample approval process into a digital mode. She was facing multiple challenges related to the design, implementation and adoption of the digital sample approval process to coordinate the entire SC. She had limited time and was grappling with other impending constraints such as increasing cost, intense competition, demanding customers, shortage of labor due to COVID-19, reducing the bottom line. It was her time to test the idiom “necessity is the mother of innovation”. Complexity academic level The target audience for this case is management or business school students. This case can be used to teach digitization of SC, operations management, organization behavior, digitization of enterprises, IT for business, new service development, supplier management technology adoption, and change management in management or business schools. Supplementary material Teaching notes are available for educators only. Subject code CSS 9: Operations and Logistics.

Change Management: Strategies for Successful Organizational Transitions

This journal article explores the concept of change management and its significance in facilitating successful organizational transitions. It delves into the challenges associated with change, the importance of effective change management strategies, and the role of leadership in driving and supporting change initiatives. Drawing from a comprehensive review of literature and empirical evidence, this article provides valuable insights and practical recommendations for implementing change management in organizations.

MODERN CONCEPTS, PRINCIPLES AND PERSPECTIVES OF BUSINESS PROCESS MANAGEMENT IN REAL ESTATE ENTERPRISES

This article studies the development, concept and principle of business process management, and combines the development background and trend of real estate enterprises, discusses the specific characteristics of real estate enterprise business processes, key elements of project development, and then analyzes common problems in real estate enterprise business processes, and give corresponding measures and suggestions, hoping to provide some references for the development of real estate enterprises. International business process research is developing along with the growth of the total quality management movement. Process management is a management practice that increases management efficiency, improves the quality of products and services, and is achieved by focusing on management methods and people. Process management can help businesses create value. At the stage of development of a real estate enterprise, it is necessary to study and formulate the enterprise development strategy and the concept of change management. Businesses need to shift from focusing only on managing people and capital to focusing on strategy and management processes. Excellent processes distinguish the company from competitors. Therefore, at the stage of development, one of the important tasks of the enterprise is the creation of an effective system of business processes and high-quality process management.

Change management as a necessary element of industrial enterprise development

Methods. The results were obtained with the application of the following methods: analysis and synthesis – when highlighting the essence of change management; structural-logical and semantic analysis – to clarify and organize terminology; comparison – to systematize types of content and determine the differences between models of change management systems; system analysis – to develop tasks of models and change management processes; logical generalization of the results – for the development of recommendations and conclusions. Results. Approaches to the definition of change management were considered, the essence of the concept of change management was analyzed, the scope of its application and its place in enterprise development management were determined. The peculiarities of the application of change management in the activities of industrial enterprises are analyzed. The main differences in the concepts of change management have been identified and the stages on which enterprises need to focus in order to successfully implement changes have been identified, such asanalysis of the company's needs and assessment of the possible consequences of changes, development of a change plan, implementation of changes and evaluation of results. The most popular models of change management are considered, in particular, models based on technological or social approaches, models that use communication and employee involvement to achieve the goal. The characteristics of the models are provided, their features are defined, and their advantages and disadvantages are analyzed. The characteristics of the most common change management tools, as well as methods of analyzing and forming the results of changes, are provided. Based on Levin's three-stage approach, the stages of the most common change management models were analyzed. The main challenges and obstacles to the implementation of changes at the enterprise are characterized. The main directions of improving the application of change management for modern Ukrainian enterprises are outlined. Novelty. A comprehensive approach to the analysis of change management models has been developed, which contains conceptual provisions regarding the stages of change management, tasks and goals of each stage, as a toolkit for improving activities to ensure the development of industrial enterprises. Practical value. The research made it possible to analyze different approaches to change management and identify their main principles and differences. The results of the study will allow to choose the optimal approach to change management and form the stages of their implementation, reveal actions that can be used to reduce the impact of additional obstacles to the implementation of changes. The results of the study are useful for enterprises that strive to effectively manage change and achieve success in a rapidly changing business environment.

MANAGEMENT OF CHANGE IN ORGANIZATIONS

Today, all organizations are changing rapidly. Organizations that are closed to change can never reach their goals and disappear. The only reason for change in organizations is for the organization to work more effectively and efficiently. The aim of this study is to examine the concept of change, which has a great importance in organizational developments and advancements, with its various aspects. A detailed study has been made on the subject and the concepts of change management and resistance to change have been examined, the causes of resistance and prevention methods have been tried to be detailed. Change is one of the common problems of almost all organizations. An unchanging organization cannot be successful. In the process of realizing the change, employees in the organization sometimes resist this change. In this study, the reasons for resistance to change are also explained in detail. Keywords: Change, Change Management, Change İn Organizations

Developing Capacities to Lead Change for Sustainability: A Quasi-Experimental Study of Simulation-Based Learning

Education for sustainability should be capable of developing citizens with the mindset and skills to meet the complex sustainability challenges faced in the 21st century. Although educators have advocated for the use of simulations and serious games in education for sustainability, there is need for experimental research that tests the effects of these active learning methods on learner knowledge, skills, and attitudes. This empirical study aimed to fill this gap by examining the effectiveness of the Leading Change for Sustainability—Business, an online computer simulation that challenges learners to transform a company’s capacity to achieve a triple bottom-line of sustainability goals. This article reports the results of a quasi-experimental study that was designed to assess change in knowledge and attitudes of 87 students studying in a Master of Management program in Thailand. The research found that learning with the Leading Change for Sustainability—Business simulation resulted in large, significant change in knowledge of sustainability and change management concepts, as well as in the sustainability mindset of students. The successful use of this simulation in a “fully online instructional environment” not only offers support for the use of this simulation in educating for sustainability, but also for the broader potential of simulations in online learning during the post-COVID-19 era.

It’s Time for a Turnaround on Turnaround Studies: Putting People and Process First

Unsatisfied with the low success rates of turnarounds, this paper investigates the literature on turnarounds from a process perspective. Using an input-throughput-output model we investigate the causes of decline, the different aspects of turnaround practices, their contextual factors, and the assessment of turnarounds. We conclude that all causes of decline are internal, stemming from dysfunctional leadership habits and human interactions, behaviors, and beliefs. Taking this seriously, turnaround studies should start integrating these organizational pathologies into their research objectives, to advance turnaround practices. We also find that similar turnaround measures under similar conditions show very different results, adding to the notion that content doesn’t matter when it comes to turnaround success, but process does. Still, the interplay between leadership style, the turnaround process, and staff engagement and their relationship to turnaround success is little investigated. We develop an agenda to fill this gap, integrating change management and systems psychodynamic concepts into turnaround studies to advance our understanding of decline and turnarounds and improve turnaround practices around the world.

Change Management Framework: Development Curriculum of Islamic Education at School

The purpose of this study was to analyze how the concept of change management from PAI curriculum development at SMP Muhammadiyah 1 Gamping. The method used in this research is field research which was developed with a qualitative approach model. Called field research because the data that the authors collect comes from the field. Curriculum development itself is related to the preparation of all dimensions of the curriculum, starting from the foundation, the structure of the composition of subjects, the scope, the sequence of learning materials, the outline of the learning program, to the development of implementation guidelines. In addition, curriculum development is a planning process, resulting in better tools based on the results of the current curriculum assessment, to provide better teaching in learning conditions. This means that curriculum development is an activity to produce a new curriculum through the preparation of the curriculum itself or the basis of the results of the assessment carried out within a certain period. Therefore, it is important to evaluate and develop curriculum changes accurately to the existing educational process to achieve common and comprehensive goals, including what happened and was done by SMP Muhammadiyah 1 Gamping.

25, 50 & 75 years ago

25, 50 & 75 years ago

Impact of Effective and Non-Effective Change Management on Organizational Performance: A Comparative Study Between Nokia and Samsung

This research paper focused on the concept of change management from two perspectives. One, where Nokia failed to implement change effectively, and two where Samsung did everything right while implementing change. This research identified how failing to understand and implement just three steps of Kotter’s change management can cause catastrophic failure that happened with Nokia. Therefore, from this research paper, it can be conclude that if implemented properly change management can improve performance of an organization such as Samsung. On the other hand, if it is not implemented properly, it can hamper performance of an organization such as Nokia.

Peran Kepemimpinan Pendidikan Islam dalam Manajemen Perubahan Pada Lingkungan Organisasi Islam Indonesia

The era of disruption has an impact on the stability of educational organizations. This study aims to discuss the change management model of Islamic education institutions. The form of adaptation to global developments is to make changes at the system and governance level. This type of research is qualitative with library methods. The data is taken from research results and reference book sources that are relevant to the conception of organizational change, organizational life cycle, innovation change and organizational effectiveness. The results show the strategy of Islamic education institutions in managing change. Change occurs through three stages, the system pioneer stage, the stability stage and the competition stage. The study also found a conceptual model that was specifically described in the form of an Islamic education organizational change model, the concept of the organizational environment, the synthesis of organizational uncertainty, the concept of organizational change and change management, and the typology of Islamic organizational change.

Book Reviews

Book Reviews