Concept Of Quality Management Research Articles

Konsepsi Lembaga Pendidikan Islam

This journal aims to provide an explanation of the concept of quality, school quality and the quality of educational institutions. This journal also focuses on the quality of education managed by professional institutions through integrated quality management. Educational institutions as producers of the service sector must pay attention to the quality, the quality of the managerial and academic aspects. Both of these aspects can be achieved through the application of the concept of total quality management (TQM). TQM is a management concept that places all university personnel (academics) as individuals who have responsibility for quality in accordance with their duties and functions. Quality of education is the degree of excellence in managing education effectively and efficiently to give birth to academic and extracurricular excellence in students who are declared to have passed for one level of education or completed a certain learning program. National Education Standards aim to ensure the quality of national education in the context of educating the nation's life and shaping the character and civilization of a dignified nation. National Education Standards are refined in a planned, directed, and sustainable manner in accordance with the changing demands of local, national, and global life.

Implementing Total Quality management practices and Employee Performance: Sanita - Lebanon

The aim of the study is find out the impact of applying different total quality management (TQM) practices on the performance of employees in the Lebanese industrial sector. The implementation of total quality management in Lebanese companies is very narrow where few companies work to apply Total Quality Management elements and concepts in its operations. Sanita is a Lebanese company that has applied the principles of total quality management relatively in all of its operations, so it has a large share of its products in the Lebanese market. In this quantitative survey designed study, 160 self-administered questionnaires were distributed for employees working at different career level (Top level management / Middle level management / Supervisor / Operator /technician / other workers) in Sanita main branch (Halat -Lebanon) and Sanita factory (Zouk Mosbeh -Lebanon). The survey concluded various questions related to the dependent variable employee performance and the independent variable related to practices of total quality management (leadership, teamwork, training and education, empowerment, communication). Using the quantitative correlation Pearson test, a strong influence emerged for the implementation of TQM principles on the performance of employees at Sanita and its factories; thus accepting the main alternative hypothesis.

IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM ISO 9001:2008 IN IMPROVING TEACHER PERFORMANCE IN SMA DARUL ULUM 2 UNGGULAN BPPT JOMBANG

The ISO 9001:2008 quality management system is one of the implementation forms of total quality management (TQM) concept. This total quality management system requires an organization to have standards such as resource management standards, product realization, measurement and evaluation, and documentation system. The purpose of ISO 9001:2008 quality management systemis toimprovecustomer satisfaction by fulfilling customer requerements through complete facilities, profesional teachers, achievement improvement and many others. This research used qualitative approach with field research design. The results obtained that performance of theachers in SMA Darul Ulum 2 Unggulan BPPT Jombang has a good predicate and implementation of ISO 9001:2008 quality management system run well with the commitment of school principals and all the citizens of the school, and take the field. the ISO allows teachers to continue to learn and improve performance. That is also supported by commitment from high school princupals and high schoolcommunity by continuously improving the quality of work and there is a complete facility to facilitate school activities. so far, not many obstacles are heavy when schools use the ISO 9001:2008 management system, it just takes adjustment for each member to use this ISO management system.

THE ESSENCE AND ROLE OF QUALITY MANAGEMENT IN THE MANAGEMENT SCIENCES

The concept of quality is not easy to define, it varies according to context, and its meaning changes over time. From the initial focus on the properties of the product, this term has gradually evolved into a broader category, in which, apart from the product, the processes related to its creation are also important, not only production processes, but also, for example, working conditions or relations between the organization and the environment. Currently, quality management is at the center of attention of both scientists and practitioners. The aim of the article is to answer the question what is the role of quality management in management science and what is its essence. The narrative literature review was conducted. The main principles of modern quality management systems and the importance of the Total Quality Management (TQM) concept in management science and business practice have been identified. In particular, attention was paid to the impact of the TQM implementation on the increase of companies’ performance and competitiveness. The proposed directions of future research were also indicated.

PERAN ENTREPRENEURIAL ORIENTATION TERHADAP KINERJA PERUSAHAAN MELALUI TOTAL QUALITY MANAGEMENT (STUDI DI PERUSAHAAN MEBEL PT KAYAN JAYA TANJUNG)

The application of the concept of Total Quality Management (TQM) is expected to be able to assist companies in responding to consumer needs in the future. This research aims to see the mediating effect of Total Quality Management on Entrepreneurial Orientation with Firm Performance. To support this theory, this study takes data from the furniture company PT Kayan Jaya Tanjung, Surabaya. This study was analyzed using the partial least square method by using 78 workers at PT Kayan Jaya Tanjung with a minimum level of manager. Respondents were drawn based on two branch factories, namely PT Kayan Jaya Tanjung I and PT Kayan Jaya Tanjung II. The results of this study indicate that the company can gather its human resources (TQM) to formulate a proactive strategy to anticipate future customer demand (EO) so that companies can maintain the quality of their products (firm performance). This study shows that applying the concept of TQM with a good entrepreneurial orientation will form a sustainable strategy to achieve a competitive advantage for company performance. Keywords: competitive advantage, entrepreneurial orientation, furniture, total quality management, firm performance

CREATIVE INDUSTRIES AND MSME STRATEGIES THROUGH OPTIMIZING HUMAN RESOURCES IN UTILIZING DEMOGRAPHIC BONUSES BY USING THE TQM METHOD

Indonesia is predicted to get a demographic bonus in 2020-2030. A demographic bonus will be beneficial if Indonesia's human development index (HDI) is high quality. In ASEAN, HDI Indonesia ranks 6th out of 10 countries. The government is intensively pushing the creative industries and MSMEs to become agents of development to maximize the demographic bonus that Indonesia will face. The government is targeting at least 2020 to print 1,000 digital technopreneurs, one million farmers and fishers, and eight million SMEs going digital. The purpose of this study is to determine the general picture, the benefits, and the extent to which HR influences the creative industry and MSMEs. Total Quality Management is an approach that tries to maximize the competitiveness of organizations through several improvements: increasing human resources, the quality of products, services, processes, and the environment. The results of research with the application and implementation of the concept of Total Quality Management (TQM) in the creative industry and MSMEs that human resources have a significant role in increasing creativity to produce products according to market demand, optimizing the use of information and communication technology, and increasing creative industries with fellow creative industries as well as colleges.

Implementasi Total Quality Management dalam Pengembangan Manajemen Pembelajaran Karakter Religius

This paper presents the implementation of Total Quality Management in developing religious character learning management. Total Quality Management as an approach that emphasizes the existence of a continuous improvement effort in maximizing products, services, and human resources. Character learning based on Total Quality Management is a process of transferring, habituating, and forming character values by educators (teachers) to students, which is carried out based on the concept of Total Quality Management, namely: quality, customer satisfaction, continuous improvement, and comprehensive in all organizational components. This research is a library research using a qualitative approach. The results of this study indicate that the implementation of Total Quality Management in the development of religious character learning management is still very much needed for educational institutions, especially in the learning process.

SISTEM AUDIT ISO 9001 : 2000 INTERNAL DAN EKSTERNAL PENDEKATAN PADA PENINGKATAN KEPUASAN PELANGGAN (STUDI KASUS PADA PT. MARGA MAJU JAYA)

Munir Azhari, ISO 9001:2000 Internal and External Audit System Approach to Improve Customer Satisfaction.Quality is an image which is very hungered for each. Every flexible pavement in giving service to customer, goodnessin the case of product service and also service. Congeniality quality of in flexible pavement service industries contextcan be defined to through various approach, but in principle is reaching of according to among result of activity tobe delivered by customers to service company.ISO 9000 representing one of the management system quality of which is on this time become especial choice toflexible pavement service which wish to apply concept from management system quality of consistently and is systematic.The company that has the ISO must commit that is all kind from the lower level until top management have to runthe ISO system in right way. In this chase PT. Marga Maju Mandiri runs ISO system on the tract. The relationshipbetween ISO 9001 : 2000 implementing with customer satisfaction can be see as the result such as repeat order, thatis the customers have got the satisfaction. PT. Marga Maju Mandiri has been running the philosophy of the ISO 9001: 2000 ,they are; what you do you write, what you write you do, what you did you record and safety factor.The implementation of the quality management concept that has been carried out properly and effectively throughfull commitment from the company management in service orientation at PT. Marga Maju Mapan will produceasphalt services whose quality is closer to meeting the satisfaction desired by customers in accordance with workstandards and specifications.

ISO Standards in The Concept of Quality Management of Travel Companies of Ukraine

The article considers the system of forming a quality management system of a travel company based on ISO standards and proposes a model of quality management system based on a process approach, using elements of integrated management; a procedure for forming the quality management system of a travel company and a typical organizational structure of the quality management system of a tour operator.

The implementation of total quality management in Arab universities: A proposed model

The purpose of this study is to develop a model for the implementation of total quality management in higher educational institutions, Arab universities. This model exceeds the limitations in the implemented current models in various business organizations through implementing the systems approach and process entry in the design that includes inputs, processes, outputs, and goals. This study is a survey-based methodology in which the survey is designed based on the 7 famous models of implementing the total quality with an adaption within the framework of the total quality management concept. The final sample consists of 51 academic leaders at Prince Sattam bin Abdulaziz University who hold various experiences in working with different Arab universities. The results of this study indicate that the proposed model obtained high relative importance that reached at the axis level a high degree ranged between 76.39%-80.78%, and at the overall level reached a percentage of 80.39%. This confirms the importance of the model in expressing the intellectual content of management of total quality as an integrated system of universities as open organizations to their external context. This study recommends that high leaders should believe in the importance of total quality management and encourage its application through the proposed model with its essential criteria and its sub-dimensions and spreading the culture of total quality management and customer service among workers.

Перспективы инвестирования в качество продукции сельского хозяйства

Abstract: The article discusses the problem of the quality of agricultural products and how it affects the desire of investors to invest their resources for the development of agricultural production. The problem is relevant at the present stage, as the restrictions imposed by European countries and the period of the pandemic for our country have not passed without a trace. Therefore, it is necessary to look for opportunities to increase the demand for agricultural products of its own production, which would solve the problems of sales, employment of the country's population, and increasing budget allocations. In the material of the proposed article, brief theoretical concepts of the term quality and product quality are given, which makes it possible to understand what to focus on if you want to improve the range of products. The principles of determining the quality of products are also proposed for study and the quality components are studied in detail, the concept of product quality management is touched upon.

THE APPLICATION oF TOTAL QUALITY MANAGEMENT STANDARDS IN EGYPTIAN PHYSIOTHERAPY COLLEGES

Background and purpose: Higher education is the cornerstone of the societies progress. It has become very important for the educational institutions to implement the concepts of total quality management (TQM) and their specific standards to improve the quality of educational outputs. So, this study was conducted to identify the extent to which TQM standards applied to Egyptian physiotherapy colleges from the point of view of their administrative leadership, to determine whether there is difference depending on the type of faculty (government or private) and to determine the correlation between the number of experience years and the extent of TQM application. Methods: The study sample consisted of 12 administrative leaders (deans and vice deans) from 7 faculties. The study tool was a questionnaire consisted of 55 items with established validity and reliability; the questionnaire was divided into 7 fields, reflecting the total quality standards in education. Statistical analysis was performed using the means and standard deviations of the areas of the questionnaire, independent sample t tests and using Pearson's correlation coefficient. Results: although the overall average of the means of the scores was high, there is statistically significant difference between the means of the degree of application of TQM in the faculties of physiotherapy in favour of government colleges. Additionally, the results showed no correlation between the number of experience years of the study sample and the grades of their answers on the question axes. Conclusion: implementing comprehensive quality programs in education is highly recommended, paying special attention to private colleges.

Learning Management and Its Effect on Improving the Quality of Education

The rapidly changing time has brought changes, including education, to every aspect of life. Education must constantly make changes to improve the quality of education as one of the formal educational institutions for the community. In this study the types of case studies are qualitative. Interviews and literary studies, field observations, and documentation were used for data collection techniques in this study. In this study, the analysis coincided with data collection on the ground. The investigator reduces data obtained in the field by analyzing the data, sorting each information by the focus of research and drawing conclusions in each direction. This study shows that improvements in the quality of education must be based on alternative management of schools. This promotes the development of the concept of quality management based on schools. This alternative management allows schools to be independent and regulated to improve the quality of education but still refers to national policies.

Learning Management and Its Effect on Improving the Quality of Education

The rapidly changing time has brought changes, including education, to every aspect of life. Education must constantly make changes to improve the quality of education as one of the formal educational institutions for the community. In this study the types of case studies are qualitative. Interviews and literary studies, field observations, and documentation were used for data collection techniques in this study. In this study, the analysis coincided with data collection on the ground. The investigator reduces data obtained in the field by analyzing the data, sorting each information by the focus of research and drawing conclusions in each direction. This study shows that improvements in the quality of education must be based on alternative management of schools. This promotes the development of the concept of quality management based on schools. This alternative management allows schools to be independent and regulated to improve the quality of education but still refers to national policies.

ANALISIS KONSEPTUAL MANAJEMEN MUTU DI MADRASAH DAN PONDOK PESANTREN

The purpose of this study was to conceptually analyze the quality management in Madrasah and Islamic boarding schools. As for the approach, this research is a research library, which means that research is carried out based on written work. The results of this study indicate that to carry out quality management there needs to be a reliable manager/principal. To support the effectiveness and efficiency of their performance, a school/madrasah principal must have several special competencies including professional competence, competency in educational and management insight, personality competence, social competence. The concept of quality management of madrasah and pesantren is related to the optimization of management functions in managing the quality of the pesantren ranging from quality strategic planning, market research, SWOT analysis, key events, strategic plans, developing long-term institutional strategies, quality policies, and quality plans, costs and quality benefits, costs of prevention and failure, up to monitoring and evaluation and quality control.

International Trade Barriers and Countermeasures of Chinese Medicinal Materials Based on Big Data

With the development of global big data and trade liberalization, tariff barriers are gradually weakened, while technical trade barriers, mainly in the form of technical regulations, standards, and conformity assessment procedures, are constantly strengthening. Affected by this, in recent years, my country’s traditional Chinese medicine industry has also suffered technical trade barriers from various countries, and the export of Chinese medicine has been seriously affected. In this regard, the purpose of this article is to study the international trade barriers and countermeasures of Chinese herbal medicines based on big data. This article first expounds the meaning of technical barriers to trade in traditional Chinese medicines, and classifies them according to the form and substance of technical barriers to trade in traditional Chinese medicines. The experimental results indicate that an anti-technical trade barrier service system for the Chinese medicine industry must be established as soon as possible. The industry association must give full play to its communication and coordination role, reduce the number of Chinese medicinal materials rejected by foreign countries to less than 31 batches, and provide suggestions for the government and enterprises. Innovative ability, establish the concept of quality management, and face the technical trade barriers of traditional Chinese medicine with a positive attitude.

Penerapan Konsep Manajemen Berbasis Mutu Terpadu Pada Taman Kanak-Kanak Islam Terpadu

Early Childhood Education is education given to children in the golden age of children (golden age). Education that is in accordance with its development is very important to pay attention to both in terms of process and outcome because it will affect how children's educational experiences at other levels. Attention in education can be viewed from how integrated quality assurance management or Total Quality Management. Research on Total Quality Management in this article was conducted at TKIT / Creative School Azzahra 1 Cisaaat, Sukabumi Regency. The research was conducted using a qualitative approach, data collection techniques using observation, interviews and documentation study. Based on a comprehensive data analysis on the Application of Integrated Quality Management Concept in TKIT / Creative School Azzahra 1 Cisaat, Sukabumi District starting from Planning, Organizing, Implementing, has been carried out well. This is influenced by supporting factors such as the existence of a clear vision and mission of the institution, structured learning objectives, adequate facilities and teachers. However, things that are considered obstacles include leadership and transparency of operational funds. The evaluation and success rate of the application of the concept of integrated quality-based management at TKIT / Creative School Azzahra 1 Cisaat, Sukabumi Regency are good but must be improved.

Conceptual Framework and Development of Quality Management for Islamic Higher Education in Indonesia

Quality is a determining indicator of the existence of Islamic higher education institutions in the future. Higher education with quality will be in demand by the community. Therefore, quality must be a priority indicator in the implementation of Islamic-based higher education. In order for the quality to continue to increase, universities should implement the concept of Total Quality Management (TQM) in all areas of university administration. Integrated quality management requires the existence of an Internal Quality Assurance System (SPMI) which aims to ensure the implementation of ducation according to standards. In order for the Internal Quality Assurance System (SPMI) to run well, it is necessary to have a quality culture that is well understood and implemented by stakeholders. The quality culture contains several aspects, namely: 1) focus on customers, 2) obsession with quality, 3) scientific approach, 4) long-term commitment, 5) teamwork, 6) continuous improvement of the system, 7) education and training, 8) controlled freedom, 9) respect for everyone, 10) unity of purpose, 11) involvement and empowerment of employees. Efforts that can be made in developing and maintaining the quality of Islamic higher education include: 1) Strategic Plan as a basis for implementing education, 2) building a higher education brand image, 3) consistency in implementing the internal quality assurance system.

أثر المشارکة الفعالة للمجتمع في أنشطة الجودة الشاملة بالمدارس الابتدائية بالکويت على الإلمام بآليات إدارة الأزمات التعليمية.

تحتاج المؤسسات التعليمة إلى تظم فعالة لإدارة الأزمات ويرتبط إدارة الأزمة على نحو کبير بإمکانيات المؤسسة التعليمية والقائمين عليها وطبيعة ونمط الإدارة واستراتيجياتها ومن هذا المنطلق تأتي أهمية وأثر تطبيق معايير الجودة الشاملة والقادر على تنظيم العملية الإدارية بشکل کامل يعزز من جودة مخرجات التعليم. ولتحقيق هدف التعرف على أثر المشارکة المجتمعية في أنشطة الجودة الشاملة بالمدارس الابتدائية بالکويت على الإلمام بآليات إدارة الأزمات التعليمية سعت الدراسة إلى التعرف على مفهوم المشارکة المجتمعية في التعليم وکيف يمکن تطبيق الجودة الشاملة في المؤسسات التعليمية وما هي المنطلقات الفکرية التي تقوم عليها مع شرح المبادئ الرئيسية وخطوات تطبيق إدارة الجودة الشاملة في المؤسسة التعليمية ودواعي الاهتمام بتطبيقها وتوضيح متطلبات وفوائد تطبيق الجودة الشاملة في المؤسسات التعليمية من دون إغفال معوقات تطبيق معاير إدارة الجودة الشاملة وتوضيح أدوات التغيير الثقافي لتطبيق إدارة الجودة الشاملة في منظمات التعليم وتوضيح نماذج وتصنيفات إدارة الأزمات في المؤسسات التعليمية من خلال مفهوم الأزمة التعليمية وأثرها على المجتمع واستعراض ملامح الأزمة التعليمية في دولة الکويت وکيف يمکن تطوير إدارة المدارس بدولة الکويت من منظور معايير جودة العملية التعليمية. وتوصلت الدراسة إلى أن عملية تطبيق مفاهيم إدارة الجودة الشاملة يستلزم وجود أرضية تضم کافة البنى الإدارية والتنظيمية والاجتماعية في المؤسسة التعليمة وخارجها بحث يتوفر المناخ التنظيمي والإداري الذي يسمح بالتطبيق الفعال وأن المشارکة المجتمعية هي الوسيلة التي يتمکن بها أفراد المجتمع المحلي من التأثير الإيجابي في القرارات والسياسات حيث يعتبر التغيير الثقافي أحد أهم مداخل التحول نحو تطبيق إدارة الجودة الشاملة. Abstract: Educational institutions need effective crisis management systems, as crisis management is closely related to the capabilities of the educational institution and those in charge of it, the nature and type of management and its strategies, and from this standpoint comes the importance and impact of applying comprehensive quality standards as it is able to fully organize the administrative process that enhances the quality of education outcomes. In order to achieve the goal of identifying the impact of community participation in total quality activities in elementary schools in Kuwait on familiarity with the mechanisms of educational crisis management, the study sought to identify the concept of community participation in education, how the total quality can be applied in educational institutions and what are the intellectual bases on which it is based with an explanation of the main principles and steps The application of total quality management in the educational institution and the reasons for its application and the clarification of the requirements and benefits of the application of total quality in educational institutions without neglecting the obstacles to the application of total quality management standards and the clarification of cultural change tools for the application of total quality management in educational organizations and the clarification of models and classifications of crisis management in educational institutions through the concept The educational crisis and its impact on society and reviewing the features of the educational crisis in the State of Kuwait and how schools management in the State of Kuwait can be developed from the perspective of quality standards for the educational process. The study concluded that the process of applying the concepts of total quality management requires the existence of a platform that includes all the administrative, organizational and social structures in the educational institution and outside it. A study that provides an organizational and administrative climate that allows for effective implementation and that community participation is the means by which members of the local community can positively influence decisions and policies. Cultural change is considered one of the most important entrances to the transformation towards the implementation of Total Quality Management.

A Systematic Literature Review of Total Quality Management (TQM) Implementation in Organization

Technic Quality Management concepts and ideas are formalized based on the foundation of work carried out over the last few centuries, Quality management begins with a simple inspection-based system, where a product is compared against product standards by a team of inspectors. The purpose of this research is to find out how the TQM principles are implemented in various industrial sectors in improving all components of the company. In this study, we reviewed 40 TQM papers published between 2011 and 2020. The method used is to review research papers that discuss companies implementing Technic Quality Management. A total of 27 journals (about 68%) used the implementation of TQM and 13 journals (32%) as review methods. From these results it can be seen that 74% of companies that implement TQM use survey data sources and 26% of companies use other data. Finally, this paper shows that every TQM implementation contains at least one of the eight TQM principles, namely leadership, involvement of people, process approach, system approach management, continuous improvement, factual approach to decision making, mutual beneficial supplier relationships, customer-focused organization.