Companies In Supply Chain Research Articles

Revealing stock liquidity determinants by means of explainable AI: The role of ESG before and during the COVID-19 pandemic

The purpose of the paper is to reveal the impact of different environment, social, and corporate governance (ESG) indicators on stock liquidity in the emerging Russian market, which is heavily dominated by the natural resources sector. We first apply Explainable Artificial Intelligence (AI) to identify and rank determining factors for stock liquidity on a sample of Russian companies whose stocks are traded on the Moscow Exchange is examined over the period from 2013 to 2020. The main focus of our research is on environmental performance, including using of natural resources. We use a novel methodology based on a three-stage approach: 1) the principal components analysis is used to construct integral indices of stock liquidity, 2) neural networks with dense layers help to account for nonlinear effects, and 3) the Shapley values from the game theory help to interpret empirical results. We obtain several new conclusions on the influence of ESG and macrofactors influence. In the pre-pandemic period, environmental factors (implementation of environmental innovations, the use of «green» technologies in a company's supply chain management and the reduction of emissions) were important for stock liquidity, but their influence was negative. During the pandemic, environmental factors changed in their direction of influence. We attribute this to the fact that investors changed their preferences during the pandemic and started to view stocks of eco-friendly companies as defensive assets. The social responsibility score was not important during the COVID-19 pandemic.

On the relationship between cash flow bullwhip and the company performance: study of the Moroccan detergent products branch

The COVID-19 pandemic had a significant bullwhip effect, which resulted in a cash flow bullwhip (CFB) in the Moroccan FMCG industry. As illustrated by a previous study, some companies were more affected by CFB than others. This indicates that CFB could be correlated to some specific aspects or characteristics of these companies. The objective of this article is to thoroughly examine the connections between CFB control and the company's internal control performance, financial performance, and supply chain performance. Therefore, a field study is conducted on the producers of detergent products. The results confirm that some performance criteria are directly correlated to the degree of exposure to CFB. In fact, a firm is able to regulate CFB when it has an effective internal control system, a reliable supply chain, and strong financial efficiency. However, the relative importance of these performance criteria is not evident. This opens the opportunity to develop a multi-criteria model that could hierarchize the different performance criteria.

Supply chains in the automotive industry during the COVID-19 pandemic (the case of Polish companies)

The aim of the article is to present disruptions in the COVID-19 pandemic occurring in the supply chain of companies from the automotive industry. The specific objectives are: identification and characterization of companies operating in automotive supply chains, defining changes in the automotive industry during the pandemic, showing the types of disruptions in supply chains and ways to counteract these unfavorable situations. Companies from the automotive industry operating in Poland were selected for the research purposefully. Using the random selection method, 500 companies from the automotive industry were selected for the study, which constituted a large research sample. According to estimates, there were about 2,000 in Poland. companies strictly focused on the automotive industry and several thousand with indirect connections, e.g. car repair shops. The data sources were surveys conducted in June 2023 among 500 enterprises in the form of a direct telephone interview. The main disruptions and problems in the supply chain were longer order execution times, increased costs of transport, storage and labour, as well as limited timeliness of deliveries. However, as a rule, disruptions lasted up to 1 year. One in ten enterprises declared that the disturbances are still ongoing. Half of the enterprises did not experience support from their partners in the supply chain. Despite this, 60% of enterprises did not seek or use alternative suppliers or buyers. The same share of enterprises made operational decisions during the pandemic, while ¼ made strategic decisions. The pandemic also did not affect radical changes in supply chains, such as resigning from Asian suppliers in favor of European ones. Keywords: Supply chains, COVID-19 pandemic, automotive industry.

The Impact of the COVID-19 on Xiaomi's Mobile Phone Supply Chain

The outbreak of COVID-19 in January 2020 continues to this day and has significantly changed people's production and living habits. Many companies have seen dramatic changes in the way they produce, how they operate and how they sell. The COVID-19 has also disrupted the supply chains of many industries and companies, causing huge losses. According to statistics from the World Trade Organisation, world trade fell by 13% - 32% in 2020. Xiaomi mobile phones have developed as a representative of smartphones for several years, building an excellent brand image and rapidly growing sales, taking a large part of the market share in China's smartphone market with the strategic advantage of a low-key, high-end smartphone. This article analyses and compares the changes in Xia-omi's mobile phone supply chain based on the changes before and after the epidemic, and concludes with a summary. The research topic of this paper is the impact of the Xin Guan epidemic on Xiaomi's mobile phone supply chain. It is divided into five aspects, namely parts supply, procurement management, supply chain production resumption, supply chain logistics and supply chain market. The main sources of data are the National Bureau of Statistics and the China Academy of Communications.

Exploring Vehicle Security Improvement Framework in the Safety Messaging System to Protect Against Hackers

The transportation and automotive industry have seen the shifts and effects of innovation within the last decade, from the addition of critical messaging technologies, event response systems, to safety integration of each user initiated by safety messaging systems to almost all private utility vehicles to a public utility vehicle, all have seen either responsive or unresponsive layers of usability and functionality issues, together with the need for safety and protection of each users and riders. These assistive technologies are supposed to help drivers and operators in their daily driving routine, believed to be connected to a myriad of networked hardware and software, and arguably to be either be cost effective or safety limited. The study exploring vehicle security improvement framework in the safety messaging system to protect against hackers delivered responses from 6 subject matter experts within the public transit authority, cloud supply chain companies, and network providers that have invested greatly in vehicle ad hoc network technologies. Thematic analysis was chosen as a qualitative method design to extract themes from the critical answers through the semi-structured interview retrieved from general responses from the subject matter experts. The general findings were extracted from the major themes 1 through 5. The general findings are the following (1) Automotive Organizations and Transit Authority Leaders have to Manage Vehicle Cyber Risks Throughout the Vehicle Lifecycle, (2) Automotive Organization and Transit Authority Should Be Involved in Engineering a Secure Vehicle by Design, (3) Engineering Vendor Teams Should Detect and Respond to Major Incidents within the Vehicle Lifecycle.

Rethinking sustainability in cocoa supply chain in light of SDG disclosure

PurposeThis paper aims to assess how cocoa supply chain companies disclose sustainable development goals (SDGs) information in their sustainability reports. This assessment highlights strategic aspects of sustainable supply chain management and reveals leveraging sustainability points in the cocoa industry.Design/methodology/approachThe two-step qualitative approach relies on text-mining company reports and subsequent content analysis that identifies the topics disclosed and relates them to SDG targets.FindingsThis study distinguishes 18 SDG targets connected to cocoa traders and 30 SDG targets to chocolate manufacturers. The following topics represent the main nexuses of connections: decent labour promotion and gender equity (social), empowering local communities and supply chain monitoring (economic) and agroforestry and climate action (environmental).Practical implicationsBy highlighting the interconnections between the SDGs targeted by companies in the cocoa supply chain, this paper sheds light on the strategic SDGs for this industry and their relationships, which can help to improve sustainability disclosure and transparency. One interesting input for companies is the improvement of climate crisis prevention, focusing on non-renewable sources minimisation, carbon footprint and clear indicators of ecologic materiality.Social implicationsThis study contributes to policymakers to enhance governance and accountability of global supply chains that are submitted to different regulation regimes.Originality/valueTo the best of the authors’ knowledge, no previous study has framed the cocoa industry from a broader SDG perspective. The interconnections identified reveal the key goals of the cocoa supply chain and point to strategic sustainability choices for companies in an important global industry.

When and how to adjust statistical forecasts in supply chains? Insight from causal machine learning

ABSTRACT Empirical studies have discovered that most statistical forecasts in supply chains are subjected to judgemental adjustments during a forecast review. Although such a practice requires significant management effort and frequently reduces forecast accuracy, many organisations prefer this approach as part of their Sales & Operations Planning process. This study aims to identify the optimal policy to achieve significant accuracy improvement from forecast review. We focus on a practical situation where managers periodically review forecasts from the statistical software and compare them with judgemental forecasts from the sales and marketing functions. Managers must decide whether to disregard the judgement and continue with the existing forecast or revise the statistical forecast based on the judgement. To determine the best course of action, we conducted a numerical experiment using data from five supply-chain companies wit more than 12,000-point forecasts. The experiment considered three alternative actions: “do-nothing”, “follow the judgement”, and “simple-average”. Using a causal machine learning method, namely a policy tree, we develop a set of decision rules that maximise the expected accuracy gains given the variation in forecasting features. The result proposes a simple yet effective policy to recommend suitable actions based on two identified key features: “judgment direction” and the “accuracy of statistical forecasts”. The policy was tested against real-world data and achieved remarkable accuracy with roughly a 3–11 percentage points improvement over the baseline. Our findings offer valuable insights for managers to customise their forecast review policy based on their unique environment.

The Effect of Organizational Commitment, Employee Engagement and Training on Employee Performance of Energy Supply Chain Company

This study's goal is to investigate the effects of employee training and engagement on workers' performance, with organizational commitment acting as a bridging variable. Data for this study was gathered quantitatively from employees in one of supply chain company in Indonesia. Employing a probability sampling approach as a sample technique. Path analysis was employed as a data analysis approach in this study with the use of the analytic program SPSS. The study's findings include a significant positive relationship between employee engagement and organizational commitment, a significant positive relationship between employee engagement and training, a significant positive relationship between employee engagement and training, and a significant positive relationship between employee engagement and employee performance. Training has a very favorable impact on staff performance. Organizational commitment has an impact on employees' performance. Organizational commitment, training, and employee engagement all have an impact on employee performance. This study is anticipated to be utilized as a resource for thought, the sharing of concepts, and the introduction of alternative solutions to issues in businesses pertaining to employee engagement and training that are beneficial in enhancing It is anticipated that this will enhance worker performance and eventually aid in the accomplishment of corporate objectives.

Review: Ethical responsibilities and transformation strategies of focal companies in the meat supply chain: the implementation dilemma.

In Germany (and other Organisation for Economic Co-operation and Development countries), the need for a fundamental transformation of livestock farming has become increasingly evident in recent years. Two broad-based stakeholder commissions including the German farmers' association, the meat industry, and Non-Governmental Organizations have endorsed this demand. Nevertheless, major steps towards its implementation are still missing - a circumstance we refer to in this paper as the implementation dilemma. In a globalised economy, farmers cannot solve the problem of low animal welfare standards alone although they are important actors. Moreover, consumer behaviour is changing too slowly, and possibilities for granting more subsidies are limited in the face of multiple economic crises. Against this background, we argue for a stronger focus on voluntary (private) sustainability agreements. We therefore analyse how the German meat supply chain is organised and what responsibility and power the individual actors have to push the sector's transformation. Large slaughterhouses, processors, and the retailing sector seem promising due to their high market concentration and power. Especially retailers can influence the transformation of the market through their role as gatekeepers between suppliers and consumers. Based on business ethics principles of taking responsibility, we consider the focus on sustainability obligations of the retail sector to be ethically justified. However, it is then necessary to give the four retail groups dominating the meat chain in Germany more leeway for sustainability agreements in antitrust law.

Nutritional and microbial quality of selected commercially available powdered infant formula during the Covid-19 pandemic

Recently, there has been a shortage of baby formula due to the COVID-19-related supply chain, unsanitary conditions, and contamination in the manufacturing company. There is genuine concern that contaminated baby formulas may have been inadvertently imported worldwide. For this purpose, five commercially available infant formulas were selected and coded as IF1, IF2, IF3, IF4, and IF5. Physicochemical, nutritional compositions, toxic element (Pb), microbial content, and identification of isolates in the infant formula were determined using standard methods. The pH and total titratable acidity ranged from 6.50±0.00 to 6.90±0.0 and 0.05±0.01 to 0.07±0.00 %, respectively. Moisture, ash, and protein ranged from 2.4±0.1 to 8.00±0.3 %; 1.9±0.01 to 2.7±0.4 %; 1.8±0.0 to 3.8±0.3 %, respectively. Crude fat ranged from 22.0±0.0 to 28.30±0.0 %, and fibre was not detected. Toxic element Pb was detected in all the samples, ranging from 1.2±0.1 to 13.51±0.9 mg/kg. Microbial counts ranged from 2.0×10 to 8.0×104 CFU/g for total viable, enterobacteriaceae 3.0×104 to 13.5×105 CFU/g; staphylococcal 5×103 to 1.0×104 CFU/g and fungal 1.1×10 to 2.4×105 CFU/g. Although the standard is that no pathogen should be in infant formula, several were identified including Klebsiella spp., Escherichia spp., and Staphylococcus spp. In conclusion, the nutritional composition obtained correlated with the product description. Manufacturers should work assiduously on taking steps to ensure the safety of their products by limiting the level of toxic elements and microbial contaminants which negatively affect the health of infants.

Realizing Competitive Advantage Through Leagile Strategy: A Survey of Construction Companies’ Supply Chains in Nairobi-Kenya

There is cost-effective reasoning for designing a leagile supply chain (SC) strategy which refers to the synchronized application of both lean and agile approaches. Leagile strategy has been suitably applicable to manufacturing and has also been adopted by organizations in the optimization of deliveries of prefabricated building projects1,2. Companies equally embrace leagile strategy towards improving their competitiveness and realizing success3. Objective: This paper is an empirical study that examines the Supply Chains of Construction Companies to determine how Leagile Strategy impacts Competitive Advantage. Methodology: From a population of 4,015, stratified and simple random sampling procedure was employed to obtain a sample of 323 construction companies located in Nairobi-Kenya which were surveyed vide a cross-sectional approach. Diagnostic tests were conducted which revealed the reliability and validity of the questionnaire. Using structured questionnaires formulated in a five-point Likert Type scale to collect data, inquiries were directed to 323 respondents who were Supply Chain Managers and Directors or their representatives obtaining response from 260. Analysis of information was done vide Statistical software for social sciences version 22, generating both descriptive and inferential statistics. Correlation, and a linear regression model were used to test the hypothesis. Findings: This study found that leagile strategy influences competitive advantage in the construction companies’ supply chains. The findings further showed that other additional factors besides leagile strategy influence competitive advantage. Conclusion: A major conclusion was drawn that competitive advantage is significantly influenced by leagile strategy in construction companies’ supply chains. It was further concluded that through leagile strategy implementation, construction companies improved their competitiveness, outperformed competitors and alleviate the various problems hindering survival. Furthermore, the study established that besides leagile strategy, there are other factors which are contributing to competitive advantage. Implications: There is an exposition of the existence of a significant influence on competitive advantage by leagile strategy. The finding enhances conceptual understanding on the association between those two variables and increases knowledge in strategic management. There is fresh literature on the fact that leagile strategy vide its attributes such as waste removal, TQM, strategic planning, flexibility, responsiveness, IT systems, economies of scale, etc. impacts on competitive advantage. Additionally, leagile strategy has the capabilities of attaining competitive advantage by reducing costs, differentiating products, enhancing customer service level and shortening the lead times. The study also compliments knowledge concerning methodology in terms of the use of stratified sampling procedure, diagnostic tests which ensure research instrument’s reliability and validity as well as the Statistical software for social sciences version 22 to confirm how leagile strategy influences competitive advantage. Limitations: However, major limitations such as the outbreak of COVID-19 pandemic hindered the smooth data collection process and may have affected the response rate. This study recommends that construction companies should embrace leagile strategy to improve their competitiveness, outperform competitors and survive in the tumultuous business environment. This can be done through the implementation of practices which focus on reducing costs, differentiating products, increasing customer service level and shortening lead times. This research proposes that future studies should be conducted across other multiple industries and sectors using different methodologies from the current study.

Impact of big data technological and personal capabilities on sustainable performance on Jordanian manufacturing companies: the mediating role of innovation

PurposeThe purpose of this paper is to develop a theoretical model that explains the impact of big data analytics capabilities (BDAC) on company's supply chain innovation capabilities and sustainable supply chain performance. BDAC is represented through two dimensions of big data technological capabilities (BDTC) and big data personal capabilities (BDPC). Moreover, the relationships between BDTC and BDPC with sustainable supply chain performance through the mediation effect of supply chain innovation capabilities are examined.Design/methodology/approachThe study used a quantitative research approach. A survey of 400 Jordanian manufacturing companies was carried out to conduct this research. However, the responses of 207 managers were valid to be used in the analysis. In this study, the SmartPLS software was used to perform structural equation modeling using a partial least squares approach (PLS-SEM) and to examine the measurement and structural model's validity and reliability.FindingsAccording to the results of this study, BDPC has a significant positive impact on supply chain innovation capabilities. Furthermore, the findings indicate that supply chain innovation capabilities are the most influential predictor of sustainable supply chain performance and act as a positive significant mediator in the relationship between BDPC and firm sustainable performance. Surprisingly, the study found that BDTC had no significant effect on supply chain innovation capabilities. Besides that, no significant relationship exists between BDTC and firm sustainable performance via the mediation effect of supply chain innovation capabilities.Originality/valueThis study provides an integrated research model that incorporates BDAC, supply chain innovation capabilities, and sustainable supply chain performance in order to analyze supply chain innovation and sustainable supply chain performance. This suggests that the scope of the study is broader in terms of predicting sustainable supply chain performance. As a result, the study intends to fill a gap in the literature by explaining how BDAC affects supply chain innovation capabilities and firms sustainable performance. In addition, the role of supply chain innovation capabilities as a mediator between BDAC and sustainable supply chain performance is investigated.

Ekologiczny łańcuch dostaw: narzędzia do oceny E-odpadów – globalna perspektywa

When a company's supply chain has achieved a desirable degree of eco-friendliness in all regards, from a sustainability perspective, its performance will be satisfactory. Since the closed-loop e-waste supply chain's operations are primarily focused on achieving sustainability objectives related to the manufacturing, distribution, reusing, and discarding electrical components, it is crucial to evaluate its success in this area. In order to monitor the performance of supply chains and enhance the processes, the supply chain operations reference model offers suggestions and benchmarking tools. In this study, a conceptual framework is illustrated to show how these standards could be used in the E-waste supply chain to link business processes, metrics, industry standards, and technology in order to enhance the relationship and coordination between the supply chain members and to increase sustainability throughout the supply chain. Insufficient attention so far has been paid to the SCOR model's sustainability criteria, according to an assessment of the literature. Consequently, in the wake of portraying the structure of Supply Chain Operation Reference model, we make sense of which credits should be included in Supply Chain Operation Reference so to reflect manageability and which cycles and practices are related with every standard or should be remembered for Supply Chain Operation Reference to lay out the connection between execution, cycles, and practices.

An empirical investigation of COVID-19 impact on the finance and human resources of logistics and supply chain companies in Oman

ABSTRACT The impact of COVID-19 has badly affected most companies across the economy, with many of them claiming losses in revenue and human resources. As such claimed losses are hard to quantify, we aim to understand the nature and scale of the shortfalls in the company’s revenues and the factors affecting changes in revenues, including demand of company’s services and change in the operational capacity. The impact of shortfalls is also examined on human resources in terms of employee’s layoffs, wages, and new recruitment during the time of COVID-19, specifically the period 2020–2021. The quantitative analysis is based on a survey questionnaire of 61 logistics and supply chain companies randomly selected from the industrial cities and free economic zones in the Sultanate of Oman. Data analysis reveals that the pandemic reduced the demand for services and lowered revenues, subsequently affecting wages and employees’ layoffs. The lack of imported spare parts and raw materials affected the firm’s operational capacity. The surveyed companies suffered from empty shipping containers and heavy traffic at various ports. While providing a more realistic and quantifiable account of the economic impact of the pandemic on firms operating in Oman, our findings have practical implications for policymakers and executives to develop a rapid response system to minimize the financial and human resources costs at the time of crises.

The Role of Service Digitalization in Moderating the Influence of Social Capital on Supply Chain Resilience and the Competitiveness of Sea Transportation Service Companies in Indonesia

Social capital in the form of strong internal and external networks is useful in maintaining the company's supply chain resilience and company competitiveness. During the COVID-19 pandemic, social capital in the form of relationship strength that is the mainstay of transportation service companies is not utilized optimally due to restrictions on direct interaction between companies and stakeholders. Effort to digitize company services is one option in empowering social capital through relationship strength to maintain supply chain resilience and company competitiveness. This research explores the role of service digitalization in the empowerment of social capital to generate supply chain resilience and company competitiveness. Data and information are collected from 446 Indonesia’s marine transportation services companies through online surveys and analyzed statistically using SEM WarPls. The results showed that social capital has a significant effect on the company’s supply chain resilience and also on the company competitiveness. Furthermore, service digitalization strengthens the influence of social capital on the supply chain resilience. Likewise, service digitalization strengthens the influence of social capital on company competitiveness. On the contrary, service digitalization actually weakens the influence of supply chain resilience on the company competitiveness.

Influence of the relationship between logistics outsourcing partners on logistics performance: focusing on logistics management in crisis situations

PurposeThis study aims to empirically analyze how the quality of alternatives influences the commitment level in the relationships between companies in supply chains. It also studies how this ultimately influences the associated satisfaction level and logistics performance.Design/methodology/approachFor this purpose, the authors adopted an extended investment model based on interdependence theory. The authors explored the relationships between logistics outsourcing partners based on the components of the investment model. To examine the correlations between variables, the authors surveyed workers in domestic supply chain–related departments and used a total of 300 valid questionnaires for statistical analysis. The hypotheses were verified through structural equation modeling using SPSS 18.0 and AMOS 18.0.FindingsThe quality of alternatives had a positive influence on the commitment level. Additionally, the commitment level had a positive influence on the satisfaction level but did not have a significant influence on logistics performance. Finally, the satisfaction level exhibited a proportional relationship with logistics performance.Research limitations/implicationsFirst, this study examined the effects of the relationships between supply chain parties and psychological factors on logistics outsourcing. Second, this study applied the investment model to a logistics outsourcing-related topic. Finally, under the COVID-19 and the trade war, this study is significant as it shows that the existing commonly accepted hypotheses can be overturned.Originality/valueThis study differs from other studies in that it applied the investment model to a logistics outsourcing-related topic.

Analisa Penerapan Sistem Enterprise Resource Planning dan Manajemen Rantai Pasokan Pada PT Semen Padang Dalam Meningkatkan Kinerja Perusahaan

This study aims to analyze the application of enterprise resource planning and supply chain management systems from PT Semen Padang in improving company performance. Analyzing the obstacles experienced by PT Semen Padang in implementing the ERP system in its business processes. The research method applied in this study is a qualitative method and Secondary Data Analysis (ADS), namely using and analyzing existing data without having to conduct surveys and interviews. The results obtained from this study are that there is an increase in the performance of the company's supply chain by implementing the Enterprise Resource Planning (ERP) system as evidenced by an increase in the amount of cement production in the following year.

The Influence of supply chain management dimensions on the performance of electric cable companies in Jakarta

A good and effective company supply chain determined around 60% of the company's sustainability. In detail, strategic supplier partnerships, customer relationships, information sharing, and information quality positively affect company performance. To investigate this notion, the authors conducted the study in an electric cable company in Jakarta among stakeholders who had lived in Jakarta for the past six months chosen by the census. The results show that strategic supplier partnership, information sharing, and information quality affect company performance. The most influential variable on the company's performance is information sharing. Customer relationship shows a positive but not significant effect on company performance. The research found that strategic supplier partnerships, customer relationships, information sharing, and information quality can explain the variance in company performance of 63.2%.

Workplace spirituality to cultivate innovative work behaviour: the moderating role of perceived working conditions

PurposeThe purpose of the present study is to contribute to the debate on innovative work behaviour (IWB). Employees are expected to exhibit innovative behaviour that can realize, sustain and implement new ideas. This study explores the role of workplace spirituality (WPS) in advancing employees' innovative work behaviour (IWB). Furthermore, this study investigates how employees' perceived working conditions moderate the relationship between WPS and IWB.Design/methodology/approachThe sample comprised 516 employees working in different supply chain companies in India. The researchers used correlation, hierarchical regression analysis and the PROCESS macro in SPSS.FindingsThe results highlighted that the four measurements of WPS (Swadharma, a sense of community, authenticity and Lokasangraha) significantly predict IWB among employees of selected companies. Also, the results suggested the significant moderating effects of decision authority, social support and autonomy on IWB.Originality/valueDrawing from broaden and build theory and theory of intangible resources, the present study demonstrates that WPS positively impacts the employee's IWB. Further, this paper also shows the moderating effects of three dimensions of perceived working conditions between WPS and IWB, which is under-explored in previous research.

SUPPLY CHAIN PERFORMANCE MEASUREMENT USING SCOR 12.0 IN SPORT SHOES COMPANY

A manufacturing company in Indonesia creates sports shoes under the particular brand is still having trouble with a number of issues, including late raw material deliveries from suppliers, production that falls short of expectations, and delayed product delivery to customers. The performance of the supply chain must therefore be measured. The study assesses the importance of supply chain performance within the organization and offer recommendations for improvement to raise supply chain performance within the organization. Analytical Hierarchy Process (AHP) and Supply Chain Operation Reference (SCOR) 12.0 are used to gauge supply chain performance. The outcomes revealed that supply chain performance’s value at 77,539. Improvements are required to increase the company's supply chain performance because three KPIs have low weights, the percentage of orders for raw materials that are delivered on time, the price of purchasing raw materials, and the cost of returning item. Corrective actions carried out by the company include arranging materials neatly in the warehouse, providing sufficient lighting, maintaining air humidity, keeping hands clean when holding shoes, checking glue on the upper shoes so that open bonding does not occur, giving penalties to suppliers who are late, and giving training to reduce material damage.