Organizational Communication Research Articles

Influence of Organizational Security Learning Practices on Insider Security Threats in SoCs in Kenya

Insider threats have consistently been identified as key threats to State-owned Corporations and governments (SoCs). Research has shown that huge amounts of resources go towards safeguarding organizations’ assets and information systems from external threats in total disregard of potential threats from malicious and compromised insiders. Recent studies indicate that insider threats are on the rise and have cost the Kenyan economy $ 36Million USD. In addition, investigations show that these threats are increasing in scale, scope, and sophistication. The general objective of the study was to investigate on the organizational factors influencing insider security threats in State-owned Corporations in Kenya. Specifically, the study evaluated the influence of organizational security policies, organizational security learning practices and organizational communication practices on insider security threats in State-owned Corporations in Kenya. The study was anchored on the CISA Insider Threats Risk Score Model, deterrence theory, social learning theory and the communication privacy management theory. The study adopted descriptive correlational research design. The target population was 187 State-owned Corporations in Kenya. A census sampling design was used targeting the Security managers or their equivalent in SoCs. The researcher utilized a self-administered questionnaire as the data collection method. Data was analysed through quantitative techniques using the SPSS. The study established that organizational security policies have significant influence on insider security threats in SoCs in Kenya. The study also established that organizational security learning practices have significant influence on insider security threats in SoCs in Kenya. In addition, the study revealed that organizational communication practices have significant influence on insider security threats in SoCs in Kenya. The study also deduced that the combined influence of organizational security policies, learning practices and communication practices (organizational factors) significantly influence insider security threats in SoCs in Kenya. The study recommends that SoCs consider conducting a comprehensive review of their existing security policies, ensuring clarity on the severity of consequences for insider threats. Further, the study recommends that SoCs work on strengthening their learning policies to emphasize the importance of observational learning, role modeling, and positive reinforcement in the context of security awareness to address insider security threats. Additionally, the study recommends that SoCs provide training programs that emphasize effective communication practices surrounding privacy management.

Changes in Organizational Communication since ChatGPT AI Usage in Romania for internal and external corporate communication

Since their apparition, Large Language Models have been highly used by both individuals and companies for a plethora of personal and professional activities. Considering its capacity of generating text, using large amounts of data available as well as its accessibility, ChatGPT proves to be a useful tool for internal and external communication within companies worldwide. This paper focuses on exploring the changing dynamics in terms of information diffusion between managers, employees, colleagues, and stakeholders within international corporations, with a particular emphasis on the European and American research conducted in the last two years and the personal experiences of ten Romanian managers that use language models in their professional activities and communication. The results show a direct correlation between the usage of ChatGPT to convey important information or assign tasks to the employees, and their augmented productivity, due to better time management and an increased clarity of the delivered messages. While oral communication still plays an important role in establishing personal relationships at the workplace, the written one, facilitated by virtual platforms, is gaining more popularity. This study aims to be a starting point for any future, in-depth analysis of the changing communication organizational dynamics in Romania.

Using boundary objects and methodological island (BOMI) modeling in large-scale agile systems development

AbstractLarge-scale systems development commonly faces the challenge of managing relevant knowledge between different organizational groups, particularly in increasingly agile contexts. Here, there is a conflict between coordination and group autonomy, and it is challenging to determine what necessary coordination information must be shared by what teams or groups, and what can be left to local team management. We introduce a way to manage this complexity using a modeling framework based on two core concepts: methodological islands (i.e., groups using different development methods than the surrounding organization) and boundary objects (i.e., artifacts that create a common understanding across team borders). However, we found that companies often lack a systematic way of assessing coordination issues and the use of boundary objects between methodological islands. As part of an iterative design science study, we have addressed this gap by producing a modeling framework (BOMI: Boundary Objects and Methodological Islands) to better capture and analyze coordination and knowledge management in practice. This framework includes a metamodel, as well as a list of bad smells over this metamodel that can be leveraged to detect inter-team coordination issues. The framework also includes a methodology to suggest concrete modeling steps and broader guidelines to help apply the approach successfully in practice. We have developed Eclipse-based tool support for the BOMI method, allowing for both graphical and textual model creation, and including an implementation of views over BOMI instance models in order to manage model complexity. We have evaluated these artifacts iteratively together with five large-scale companies developing complex systems. In this work, we describe the BOMI framework and its iterative evaluation in several real cases, reporting on lessons learned and identifying future work. We have produced a matured and stable modeling framework which facilitates understanding and reflection over complex organizational configurations, communication, governance, and coordination of knowledge artifacts in large-scale agile system development.

Molecular and cellular dynamics of the developing human neocortex at single-cell resolution.

The development of the human neocortex is a highly dynamic process and involves complex cellular trajectories controlled by cell-type-specific gene regulation1. Here, we collected paired single-nucleus chromatin accessibility and transcriptome data from 38 human neocortical samples encompassing both the prefrontal cortex and primary visual cortex. These samples span five main developmental stages, ranging from the first trimester to adolescence. In parallel, we performed spatial transcriptomic analysis on a subset of the samples to illustrate spatial organization and intercellular communication. This atlas enables us to catalog cell type-, age-, and area-specific gene regulatory networks underlying neural differentiation. Moreover, combining single-cell profiling, progenitor purification, and lineage-tracing experiments, we have untangled the complex lineage relationships among progenitor subtypes during the transition from neurogenesis to gliogenesis in the human neocortex. We identified a tripotential intermediate progenitor subtype, termed Tri-IPC, responsible for the local production of GABAergic neurons, oligodendrocyte precursor cells, and astrocytes. Remarkably, most glioblastoma cells resemble Tri-IPCs at the transcriptomic level, suggesting that cancer cells hijack developmental processes to enhance growth and heterogeneity. Furthermore, by integrating our atlas data with large-scale GWAS data, we created a disease-risk map highlighting enriched ASD risk in second-trimester intratelencephalic projection neurons. Our study sheds light on the gene regulatory landscape and cellular dynamics of the developing human neocortex.

The Effectiveness of Organizational Communication in Improving Employee Performance at PT. Tirta Sibayakindo

This research aims to determine the effectiveness of organizational communication in improving the performance of PT. Sibayakindo employees. This research uses qualitative descriptive data analysis techniques. The data collection techniques used are observation, documentation and interviews with people and organization development. Based on the research results, it is concluded that communication is what binds the company together. Communicating well in a company is not easy, therefore communication strategies are needed. Organizational communication is the delivery and interpretation of messages between communication units in a particular organization. The main purpose of organizational communication is to convey thoughts, views and opinions, share information, express feelings and emotions, and work together. Organizational communication is not just about sharing information but also about building a strong foundation for progress and success. The strategies created and implemented are quite helpful and facilitate the performance of PT. Tirta Sibayakindo employees.

The influence of organisational change communication on customer satisfaction at retail bank in the greater Durban area

The influence of organisational change communication on customer satisfaction at retail bank in the greater Durban area

Effect of Social Media Use for Organizational Communication on Proactive Socialization Behavior

Effect of Social Media Use for Organizational Communication on Proactive Socialization Behavior

Media Review: The Sage Handbook of Qualitative Research in Organizational Communication

Media Review: The Sage Handbook of Qualitative Research in Organizational Communication

CASE STUDY ON MEDIA ETHICS IN FRANCE

Carried out as part of an educational project by Hugo Saez under the supervision of Doina Muresanu, this case study focuses on ethical aspects linked to the field of journalism. It can be used for undergraduate or graduate students in the field of organizational management or communication. The present case study takes as a subject of analysis the situation of the French media, given Hugo's work experience in this profession and in this country. For this reason, the case is written in the first person. More concretely, students will learn about the regulations governing this profession in France, the misconduct that continues to persist in the field, and end with lessons to be learned. After having gone through the description of the situation, students are invited to think about questions relating to ethical issues linked to the French media sphere, to the errors of conduct encountered when searching for information as well as to causes which could explain the distancing of journalism from its ethical principles anchored in practice for several decades. Basically, the case study aims to raise students' awareness of issues related to the study of applied ethics in a particular context, which is the practice of journalism in France.

The Impact of Implementing the Modular Professional Nursing Practice Model on Nurse Work Motivation at Unicare Clinic Bali

Background: The implementation of the Professional Nursing Practice Model (PNPM) has not been carried out by all health institutions in Indonesia, which causes the work of nurses to be less effective and affects nurses' work motivation. This study aimed to determine the impact of PNPM on nurses’ motivation at Unicare Clinic Bali. Methods: This study used a quasi-experimental design with a control group. A total sampling method involved 140 nurses divided into intervention and control groups. The variables identified were the components of work motivation, which consist of organizational culture, leadership, communication, work activities, and compensation. The research instrument used was a standard work motivation questionnaire based on Herzberg's theory. Data analysis was conducted using a paired t-test to measure the difference between the control and intervention groups and an independent t-test to determine the difference between intervention groups. Results: The results showed differences in nurses' work motivation scores in the intervention group before and after the intervention. There is a significant difference between work motivation between the intervention and control groups with t-value 2,432> t-table 1,667 tables and p value<0.05. Conclusion: There was an increase in nurses' work motivation components in applying the Modular PNPM. Nurses can play an active role in providing suggestions to improve the quality of nursing services, and evaluation of the PNPM can be carried out on an ongoing basis to maintain its effectiveness and efficiency.

An Analysis of The Agribusiness Communication Structure of Dairy Cattle Farmers: The Case Study of The Tegal Mandiri Farmer Group

Problems in dairy cattle agribusiness require attention not only from the farmers themselves but also from farmer organizations. To understand the communication patterns among group members in the agribusiness sector, including the exchange of information related to cattle production, animal health, and wholesale prices, it is essential to analyze the communication network of the dairy cattle farmer group. This network is significant because it serves as the hub of organizational communication, both internally and externally. This research seeks to analyze the communication structure of the dairy cattle farmer group and investigate the relationship between the respondent characteristics and the communication networks within the Tegal Mandiri farmer group in Bogor Regency. The Social Network Analysis (SNA) method and a quantitative approach were used to conduct the research, with the Tegal Mandiri farmer group members in Bogor Regency as the unit of analysis. The group communication structure was analyzed using degree and closeness centrality, and the relationship between respondent characteristics and the communication network was analyzed using Spearman rank correlation. IBM SPSS Statistics 26 and UCINET 6 were the tools used for analysis. The study revealed that 1) the average degree centrality of the group was between 1.00 and 2.20, and the average closeness centrality was between 400.00 and 558.10. 2) The respondents' characteristics of farmers were significantly related to the communication networks within the group. The study found that the communication structure of the Tegal Mandiri farmer group exhibited low connectivity and an ineffective coordination forum

Komunikasi Agribisnis Dinas Pertanian Dan Perkebunan Dengan Petani Dalam Pengembangan Kopi Robusta Di Kabupaten Kediri

Regarding the development of robusta coffee, the Kediri Regency Agriculture and Plantation Service (Dispertabun) has been in contact with farmers through Field Extension Officers (PPL). Finding out the model and techniques for agribusiness communication as well as the challenges encountered in implementing Dispertabun's agribusiness communication with farmers to develop robusta coffee in Kediri Regency are the goals to be accomplished. In addition to interactive model data analysis, this study employs a qualitative descriptive methodology (Miles and Huberman). The research findings led to the conclusion that the context of the message being communicated determined the choice of agribusiness communication model. The application of interpersonal (individual) and organizational (group) communication techniques depends on the message's content. It is possible to reduce potential communication obstacles in agriculture. The findings suggest that in order to minimize potential barriers to communication, the Kediri Regency Dispertabun through PPL should continue to maintain appropriate (relevant) communication models and methods. Additionally, keep up the good work in improving agribusiness communication with robusta coffee farmers in order to continue meeting new objectives and targets related to agribusiness communication.

STRATEGI KOMUNIKASI ORGANISASI DALAM MENINGKATKAN KINERJA KARYAWAN CANGKRUK VAPE SHOP SIDOARJO

This study examines the organizational communication strategies used by Cangkruk Vape Shop to improve employee performance, which are deemed ineffective in enhancing employee motivation, as evidenced by frequent tardiness and suboptimal work performance. This research employs a descriptive qualitative method. Data was collected through interviews with the shop owner, manager, store supervisor, and three operational staff of Cangkruk Vape Shop Sidoarjo. The main focus of the research is to identify and analyze the forms of communication strategies, both vertical and horizontal, used to improve employee performance. Data collection techniques include observation, interviews, and documentation. The research findings indicate that vertical and horizontal communication is used to create a positive work environment. This communication enhances employee work ethic and evaluates their performance through nine indicators. Improvements in employee performance are seen in increased creativity, initiative, and discipline.

A higher-order job crafting mediation model with PLS-SEM: relationship between organizational identification and communication satisfaction

AbstractIn recent years, global events have redefined working life, stimulating new organizational models. This work focuses on job crafting, which is considered the way to improve the relationship between some organizational variables and other individual variables such as organizational identification and satisfaction with communication, both of which are crucial to achieving sustainable levels of well-being. The study examines the role of latent constructs that can promote adaptive responses as well as their relations. In particular, we focus on organizational identification in promoting adaptive responses, including the increase in structural resources, the increase in challenging demands, and the increase in social resources as adaptive strategies to improve satisfaction with communication. The analysis is carried out using robust statistical techniques that are suited to the study of causal relations between abstract constructs. Specifically, after Confirmatory Composite Analysis (CCA-PLS) to evaluate the quality of the data collected, a higher order mediation model, based on partial least squares structural equation modeling (PLS-SEM), was performed to test the mediation role of the job crafting. In addition, we prioritize such latent constructs using importance–performance map analysis (IPMA) to evaluate the relevance and performance of each construct of this model. The results show a relationship between organizational identification, corresponding to a high sense of belonging, and communication satisfaction at all levels through the mediation of job crafting.

Komunikasi Organisasi Dalam Pengelolaan Bantuan Sosial Terhadap Peningkatan Kesejahteraan Masyarakat Desa Di Kabupaten Konawe Selatan

Social assistance is one of the central and regional government programs aimed at improving community welfare, so procedures for implementing social assistance programs must be transparent and consistent in order to achieve community independence. The purpose of this research is to provide an overview of organizational communication in order to improve the welfare of village communities through the provision of social assistance in South Konawe Regency. A qualitative research approach will be used to obtain constructive analysis and supporting data regarding policies implemented by the Social Service regarding the provision of social assistance. The research findings revealed four types of communication used to achieve community welfare goals: Downward communication, Upward communication, Horizontal communication, and Interline communication. These four methods have proven to be effective in distributing social assistance in South Konawe Regency, preventing all types of obstacles such as duplication and providing social assistance that is not intended.

Revolutionizing Organizational Communication in Industry 4.0: Unlocking Opportunities and Overcoming Challenges in Bangladesh

This paper examines the impact of Industry 4.0 on organizational communication, exploring the opportunities and challenges presented by this revolutionary paradigm shift. The study employs a qualitative research methodology, drawing on academic literature, case studies, and in-depth interviews with national and international organizations. By evaluating the importance of effective communication in the Internet of Things (IoT) era, the paper assesses the opportunities and identifies the challenges of Industry 4.0 in organizational communication. The study delves into the complex relationship between technology and communication, outlining best practices for implementing communication tools and artificial intelligence (AI) in Industry 4.0. Effective communication is crucial for success in Industry 4.0, as it enables individuals to collaborate effectively and share ideas, leading to improved decision-making and problem-solving. However, information overload, miscommunication, and isolation risks must be mitigated to ensure effective communication. Investing in employee training and development, establishing clear communication protocols, and balancing virtual and face-to-face communication can help organizations manage these risks effectively. Mitigating the risks associated with organizational communication in Industry 4.0 is crucial to ensure that organizations can successfully leverage the opportunities presented by this era of digitalization. Recommendations include adopting cybersecurity measures, streamlining communication processes, protecting personal information, ensuring clarity and transparency, regularly updating data security measures, and promoting inclusive communication to overcome social barriers and ensure sustainable organizational communication.

Implementation of Internal Organizational Communication in the Motor Vehicle Registration and Identification (Regident) System in the South Sulawesi Police Traffic Directorate

The purpose of this study is to analyze the implementation of organizational communication from the aspect of internal communication in the Motor Vehicle Registration and Identification (Regident) System at the South Sulawesi Regional Police Traffic Directorate. The research uses a quantitative and qualitative approach with an Explanatory Design research design. The results show that internal organizational communication plays a very important role in the context of implementing information technology for the Motor Vehicle Registration and Identification (Regident) System services at the South Sulawesi Regional Police Traffic Directorate. Here are some key points to consider: first, Coordination and Collaboration where internal organizational communication facilitates effective collaboration between various units or departments within the Traffic Directorate. Second is Information Dissemination where effective communication ensures that all staff understand the latest changes or developments in the Regident system, including the implementation of new technology or improvements made. Third is Motivation and Engagement where good communication can increase staff motivation and their engagement in achieving organizational goals, and fourth is Conflict Resolution where open and clear communication helps in addressing conflicts or disagreements among staff or departments that may arise in the management of Regident.

The Structuration of Positive Communication Experiences: The Case of the Great Resignation

The Great Resignation and COVID-19 pandemic are two extended crises marked by organizational change and employee turnover. This study examines the positive organizational communication experiences that influenced employee retention during this time of organizational crisis. Data for this research were collected through 25 semi-structured interviews and analyzed using a phronetic iterative approach. Through the use of structuration theory, the findings indicated that participants’ positive experiences of organizational communication transformed into reasons to stay with their workplaces during a time of extended crisis. Participants identified how organizational structures were reaffirmed or changed as employees and leaders utilized different resources and created new rules for interaction. Findings of this study show how positive organizational communication experiences can mitigate negative experiences and strengthen employee retention. During crises, organizations and their leaders should focus on fostering connection, belonging, and open communication among all employees.

Communication Strategy in Handling Land Boundary Disputes at the Land Office of Lhokseumawe City

This research aims to determine the communication strategy used by the Dispute Control and Handling Section of the Lhokseumawe City Land Office in managing land boundary disputes. The main theories and concepts used are communication strategy, organizational communication, and persuasive communication. This research uses a qualitative approach with a case study method, data collected through observation and interviews with employees involved in handling land boundary disputes. The results of this study found that the Lhokseumawe City Land Office uses a caucus process in its communication strategy in handling disputes, in contrast to the more commonly used direct mediation approach. The stages of dispute handling are in accordance with Hafied Cangara's five-step communication planning model. Analysis of the communication dimensions shows that internal communication occurs both vertically and horizontally through meetings, phone calls, and WhatsApp messages, involving reciprocal exchanges between leaders and employees and between employees. External communication involves the office acting as a facilitator during meetings. Persuasive techniques identified include integration, which involves negotiation, and fear induction, which highlights the potential consequences of unresolved disputes. The implications of this research underscore the importance of structured communication planning and strategy in effective dispute management. The findings suggest that other government agencies may benefit from adopting a similar approach. The use of effective persuasive techniques can improve the efficiency of dispute resolution.

The Impact of Organizational Communication and Compensation on Employee Performance, with Employee Engagement as a Mediating Variable (Evidence from an Indonesian Stated-Owned Company)

This study aims to analyze the effect of compensation and organizational communication on employee engagement and then to analyze the effect of employee engagement on employee performance. A total of 128 PT Pegadaian employees were involved as research respondents. This quantitative research uses a survey method, and data collection uses a questionnaire and a Likert scale. Data were analyzed using structural equation modeling (SEM) and the AMOS program. The advantage of the SEM approach with AMOS is that the analysis can be carried out simultaneously. The results showed that of the 5 research hypotheses, research data supported three: 1) Compensation had a positive and significant effect on employee engagement, 2) Compensation had a positive and significant effect on employee performance, and 3) Employee engagement had a positive and significant effect on employee performance. This means that research data support the role of employee engagement as a mediating variable.