In the current context of widespread adoption of cloud technologies such as AWS, GCP, and Azure, organizations face challenges in centralized management of cloud resources, including ensuring security standards, monitoring service metrics, optimizing costs, and managing configurations. The main issue lies in the differences in the architecture of services provided by various cloud vendors, which complicates the integration and standardization of processes in multi-cloud environments. This article focuses on analyzing the issues of centralized configuration management using the Configuration Management Database (CMDB) as a single source of truth. The study examines methods of organizing and managing CMDB in public cloud environments, with an emphasis on access management, organizational structures, subscriptions, and cloud resource inventory. Particular attention is paid to developing recommendations for optimizing management processes to improve overall efficiency and security. The practical part of the study involves the integration of the Cherwell system as a CMDB with automated data collection through the Prisma API. This integration allows for the automation of resource inventory, reducing the risk of human errors, improving data accuracy, and ensuring compliance with security standards. Additionally, by centralizing data and analyzing it in Power BI, the study demonstrated the effectiveness of the approach in the context of a multi-cloud environment. The purpose of this study is to develop a scientifically grounded approach to centralized configuration management of cloud infrastructure based on the use of a single data repository for configurations (CMDB). The study includes a detailed analysis of the challenges of cloud configuration management, the features of major cloud providers' services, and their integration into a unified informational model. The primary focus is on developing recommendations for building an efficient configuration management system that considers multi-cloud environments, security requirements, and operational processes. The practical aspect of the study is based on the integration of the Cherwell system as a CMDB with Prisma API to automate data collection in a multi-cloud environment. This integration demonstrated significant advantages, including improved data accuracy, reduced manual work, enhanced information security, and optimized management processes. Thus, the aim of the study is not only to provide a theoretical justification of centralized management methods for cloud resources but also to develop practical recommendations to improve the efficiency and security of configuration management in multi-cloud environments. Keywords: Public cloud environments, configuration management, automation, integration.
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