Supportive Climate Research Articles

A systematic literature review on sustainable HRM and its relations with employees' attitudes: state of art and future research agenda

PurposeThe interest in sustainable human resource management has grown in the last decades. However, comprehensive, and systematic research concentrating on the evolution of this field, is still needed. The purpose of this study is to provide an overview and synthesis of the existing body of knowledge on human resource management (HRM) related to sustainability through a bibliometric study of articles published until 2022, identifying the most relevant research in this field. In the literature review, special attention is given to articles that link sustainable HRM to employees’ attitudes, identifying gaps and future research opportunities.Design/methodology/approachA bibliometric analysis and literature review was conducted over 105 documents obtained from the WoS database, using VOSviewer software program, from which 27 were selected for full-text reading. The applied database filters were: document type (article and early access); index (SSCI and SCI-expanded) and year (2019–2022).FindingsThe results show that: sustainable HRM literature is growing, especially after 2019; “Sustainability” is the journal with more publications; and England is the leading country. The network of co-occurrence of keywords analysis unveiled that performance, job satisfaction and behaviors are the most frequently studied topics in HRM.Practical implicationsFor successful adoption of sustainable HRM practices, organizations should engage all staff comprehensively, focusing not only on consistent implementation but also on fostering a supportive organizational climate. This is vital for establishing a sustainable workplace where employees who strongly identify with the organization are less willing to leave it.Originality/valueThrough the Systematic Literature Review carried out on the articles published from 2019 to 2022, it was possible to identify opportunities for future research. These topics include employees' perceptions of the implementation of sustainable HRM practices in companies, as well as the impact of these practices on their attitudes and behaviors, taking into account the various HRM practices.

The impact of a climate of perceived organizational support on nurses' well-being and healthcare-unit performance: A longitudinal questionnaire study.

To investigate the relationship between nurses' climate of perceived organizational support, and their well-being and healthcare-unit performance. A two-wave cohort questionnaire study among nurses within six hospitals in Sweden. Hypotheses were tested using cross-lagged path models on the individual (organizational support, job satisfaction, burnout, intention to stay) and aggregate levels (care-unit organizational support, team effectiveness, patient safety climate and patient safety). Analyses were based on 1.817 nurses in 228 care-units (T1), 1.362 nurses in 213 care-units (T2) and longitudinal samples of 711 nurses and 140 care-units. Organizational support (T1) positively influenced job satisfaction (T2) and tended to decrease burnout (T2) but did not affect turnover intent. Reversed relationships were also found. No statistically significant prospective effects were found on the aggregate level. The results indicated a prospective reciprocally reinforcing relationship between organizational support and job satisfaction. Burnout and intention to stay were predictors rather than outcomes of the organizational support climate. A climate where nurses perceive that their organization values their contributions and cares about their well-being is beneficial for their job satisfaction and health, which, according to previous research, may influence nurse retention. The study addressed perceived organizational support as a potential predictor of nurses' well-being and healthcare-unit performance. A mutually reinforcing relation was indicated between organizational support and nurses' job satisfaction and health. Job dissatisfaction, burnout symptoms and turnover intentions were prospectively negatively related to the organizational support. Identifying and implementing a variety of practical measures to support perceptions of organizational support may be an effective way for healthcare management to start and sustain the development of a healthier work environment for healthcare professionals. STROBE statement for cohort studies. No patient or public contribution.

Using fuzzy cognitive maps to explore the dynamic impact on management team resilience in international construction projects

PurposeThis study aims to investigate the relationship between individual-level psychological resources and team resilience in the context of expatriate project management teams. It seeks to understand how personal psychological resources contribute to team resilience and explore the dynamic evolution mechanism of team resilience. The goal is to enhance team resilience among expatriates in a BANI (Brittle, Anxious, Nonlinear, and Incomprehensible) world, where organizations face volatile and uncertain conditions.Design/methodology/approachAn online survey was applied for data collection, and 315 valid samples from Chinese expatriates in international construction projects were utilized for data analysis. A structural equation model (SEM) examines the relationships between personal psychological resources and team resilience. The study identifies five psychological factors influencing team resilience: Employee Resilience, Cross-cultural Adjustment, Self-efficacy, Social Support, and Team Climate. The hypothesized relationships are validated through the SEM analysis. Additionally, a fuzzy cognitive map (FCM) is constructed to explore the dynamic mechanism of team resilience formation based on the results of the SEM.FindingsThe SEM analysis confirms that employee resilience, cross-cultural adjustment, and team climate positively impact team resilience. Social support and self-efficacy also have positive effects on team climate. Moreover, team climate is found to fully mediate the relationship between self-efficacy and team resilience, as well as between social support and team resilience. The FCM model provides further insights into the dynamic evolution of team resilience, highlighting the varying impact effects of antecedents during the team resilience development process and the effectiveness of different combinations of intervention strategies.Originality/valueThis study contributes to understanding team resilience by identifying the psychological factors influencing team resilience in expatriate project management teams. The findings emphasize the importance of social support and team climate in promoting team resilience. Interventions targeting team climate are found to facilitate the rapid development of team resilience. In contrast, interventions for social support are necessary for sustainable, long-term high levels of team resilience. Based on the dynamic simulation results, strategies for cultivating team resilience through external intervention and internal adjustment are proposed, focusing on social support and team climate. Implementing these strategies can enhance project management team resilience and improve the core competitiveness of contractors in the BANI era.

The teacher–student relationship and student burnout: Mediating effect of supportive school climate

The teacher–student relationship and student burnout: Mediating effect of supportive school climate

Impact of Structural Employee Empowerment on Hospital Ratings: Mediating Role of Social Climate and First-Line Managers' Resilience.

The purpose of this article is to investigate the relationship between the structural empowerment of first-line health managers and health facility performance, examining the mediating roles of resilience and social climate in shaping the ratings of Slovak hospitals. Additionally, we aim to investigate the deeper mechanisms of this relationship, particularly the impact of resilience and the social climate, which can positively influence it. The data collection was conducted through a questionnaire survey in February 2022. Respondents included 540 healthcare managers at the first level of management from 44 Slovak hospitals, all of which were part of the evaluation by the Institute for Economic and Social Reforms (INEKO). The analysis involved the use of the PLS-SEM method to examine the relationships between variables and assess direct and indirect effects, utilizing SmartPLS 3.3 software. The findings reveal a positive association between the structural empowerment of first-level managers and the ranking of health facilities. The hypotheses regarding the mediation of both variables - First-Level Managers' (FLMs) resilience and social climate - are supported, whether considered separately or jointly. In the case of joint mediation, a significant portion of the indirect effect is conveyed through FLMs' resilience, suggesting a potential avenue of support from hospital management to enhance health facility ratings. Structural empowerment of first-line managers establishes the conditions for improving the ratings of health facilities. The total effect is significantly more pronounced in promoting their resilience and fostering a supportive social climate.

Understanding Vietnamese EFL Teacher Emotion In Relation To Student-Related Factors

This qualitative study addresses the research problem of the lack of attention to Vietnamese EFL teachers' emotional experiences related to student issues. Using a qualitative methodology, in-depth interviews were conducted with 6 experienced EFL lecturers in Vietnam. The semi-structured interview served as the instrument for data collection, exploring the factors affecting teacher emotions, how teachers interpret these experiences, and the outcomes. The findings reveal that student-related factors, including student engagement, and behavior, significantly influence teacher emotions. The participating lecturers employed various strategies to interpret and respond to their emotions, such as suppressing or expressing them. These interpretations impacted their actions in the classroom, which in turn affect student outcomes. The study emphasizes the need for addressing language teacher emotions to create a positive and supportive emotional climate that enhances student learning. Overall, the research contributes valuable insights into the emotional experiences of Vietnamese EFL teachers and their implications for effective teaching practices.

Uncovering the role of principals in enhancing teacher professional learning in a centralized education system

PurposeCurrent school leadership research has primarily utilized quantitative methods to explore the relationship between leadership and teacher learning. However, there is a notable gap in understanding how principals facilitate professional learning, especially in centralized educational settings. This study aims to address this gap by examining the role of school leadership in enhancing teacher professional learning within a highly centralized education system.Design/methodology/approachThis qualitative case study delves into the lived experiences of 15 teachers and eight school leaders in eight primary schools in Mashhad, Iran. Through semistructured interviews, researchers employed open and axial coding to systematically explore and categorize qualitative data. The study focuses on understanding the role of principal leadership in facilitating teacher professional learning by connecting themes and sub-themes across transcripts.FindingsEffective principals worked on the cultivation of a culture that champions perpetual personal growth and development, the nurturing of a collaborative learning community, and the provision of essential resources and support. Findings showed the pivotal role of principals in promoting teachers' self-development, facilitating idea exchange and acknowledging their efforts. Principals appeared as key to encouraging information sharing, fostering collective learning, promoting professional development, overseeing teaching practices and ensuring the availability of resources to cultivate a supportive climate in a centralized education context.Originality/valueWe concluded that in centralized education, leadership practices for promoting teacher learning share similarities and differences with decentralized settings. The findings offer guidance for principals in centralized systems, supporting them in facilitating teacher professional learning in their schools.

Examining College Student Attitudes Toward Individuals with Disabilities: Implications for College Adaptive Sports Development

Attitudes toward students with disabilities play a crucial role in creating an inclusive and supportive campus environment. This study investigated college students’ attitudes toward peers with disabilities and explored the factors that influence these attitudes. Data from 457 students were analyzed using structural equation modeling. Results indicated that students’ attitudes toward peers with disabilities were moderately positive overall, with room for improvement. Specifically, the findings highlighted several key factors that positively influenced attitudes including presence of a family member or friend with a disability and students’ involvement in disability-related programming. However, the study also identified areas that require attention including limited exposure to disability-related coursework among students, and low involvement in disability-related programming on campus. Implications highlight the significance of creating a supportive and inclusive campus climate for students with disabilities. Recommendations include various academic focused strategies, but focus on one social opportunity, namely intercollegiate adaptive sports.

Creating welcoming and supportive campus climates for Buddhist students: Barriers and opportunities

AbstractThere is scant available research and scholarly discourse related to the unique needs and experiences of Buddhist students in US higher education—even in the small but growing body of literature on religiously minoritized college students. In this chapter, I summarize what little research does exist on Buddhist students, and explain the broader historical, societal, and cultural factors that serve as important context for making sense of that research. Focus points include curriculum, institutional policy, and student affairs. In the end, I offer recommendations to faculty, administrators, and student affairs professionals regarding what they can do to help create more welcoming and supportive campus climates for Buddhist students.Practical Takeaways Buddhism is internally diverse and Buddhist students often understand religion and express religiousness in ways that greatly differ from Christian and many other religious students. For that reason, creating welcoming and supportive campus climates for them looks different from common ways institutions attempt to do that for students from other religious groups. Creating a designated Buddhist prayer space on campus may not be very helpful to Buddhist students. Things that are more likely to help include: providing religious literacy education to all students, creating an inclusive religious accommodations policy and interfaith calendar, permitting the use of incense in residence halls, hiring a full‐time student affairs professional dedicated to working with Buddhist students, regulating proselytizing on campus, avoiding appropriation of Buddhist traditions, and engaging with Buddhist students directly.

Caring for nursing students is caring for patients: A multicentre cross-sectional study on the relationship between nursing students' caring and the perception of instructors' caring

BackgroundCaring in nursing is a fundamental aspect, yet teaching and fostering caring behaviours in nursing students remain challenging. Clinical instructors play a crucial role in this process. ObjectivesThe aims of this study were a) to describe nursing students' caring behaviours and perceptions of instructor caring, b) to assess sex-related and year of course differences in students' caring behaviours and perceptions of nursing caring, and c) to investigate the association between nursing students' caring and their perception of instructors' caring. DesignA multi-centre, cross-sectional observational study was conducted. SettingThe study involved undergraduate nursing students from four teaching hospitals of a university in Northern Italy. ParticipantsA total of 316 nursing undergraduate students participated in the study (83.9 % female, 16.1 % male, 23.1 % 1st year, 48.1 % 2nd year, 28.8 % 3rd year). MethodsParticipants completed online self-reported surveys assessing caring behaviours, empathy, burnout, and perceptions of instructor caring. Caring behaviours, expressive and instrumental caring, were measured using the Caring Behaviour Inventory (CBI), and perceptions of instructor caring were assessed using the Nursing Students' Perceptions of Instructor Caring (NSPIC) questionnaire. ResultsStudents' caring behaviours were positively associated with their perceptions of instructor caring, particularly in relation to a supportive learning climate and instructor flexibility. Female students displayed higher scores in expressive caring, while students in their second and third years demonstrated increased instrumental caring behaviours. Responding to Individual Needs was significantly lower in third-years students, compared to first- and second-year ones. ConclusionsThis study emphasizes the crucial role of clinical instructors in shaping nursing students' caring attributes. However, the influence of sex on caring behaviours remains unclear, necessitating further investigation. These findings underscore the significance of nurturing caring behaviours in nursing education and offer insights for selecting, training, and supporting clinical instructors, to foster more compassionate and competent nurses.

The impact of coach and parent-created motivational climate on moral behaviours of Chinese student-athletes: examining the independent and interactive effects

ABSTRACT The purpose of this study was to examine the impact of coach- and parent-created motivational climates on the moral behaviour of Chinese student-athletes and to determine whether there were any interactive effects between them. To build on previous research, we proposed the hypothesis of independent effects and two types of interactive effects: synergistic interaction, where both parties work together, and compensatory interaction, where one party complements the other when it underperforms. To test our hypotheses, we gathered data from 255 Chinese student-athletes (159 male, 96 female, M age = 17.55) on their perceived motivational climate created by their coaches and parents, and their self-evaluations of moral behaviour. The hierarchical regression analysis showed that both mastery and performance climates created by coaches and parents had independent effects on all moral behaviours. Additionally, synergistic and compensatory interactive effects were observed on certain moral behaviours. Our study emphasises the crucial role of coaches and parents working together to establish a positive and supportive mastery motivational climate that encourages moral behaviour among Chinese student-athletes.

A person-environment fit approach to environmental sustainability in the workplace

In times of multiple environmental crises, considering environmental sustainability in the context of work and organizations is imperative. Although research suggests that environmental sustainability may offer benefits for organizations, the implications of environmental sustainability for employees’ job attitudes have been largely overlooked. Drawing on person-environment (P-E) fit theory, we examine the role of environmental employee characteristics and corresponding environmental work characteristics in shaping job attitudes, including job satisfaction, organizational commitment, and turnover intentions. We introduce environmental self-efficacy and values as environmental employee characteristics and environmental job demands, job autonomy, coworker support, supervisor support, and organizational climate as environmental work characteristics. In addition to analyzing direct effects of the interactions between environmental employee characteristics and environmental work characteristics on job attitudes, we also examine indirect relationships via five types of perceived environmental P-E fit (i.e., environmental demands-abilities, needs-supplies, person-team, person-supervisor, and person-organization fit). A sample of 2265 employees in Germany participated in a three-wave panel study across two months. Results of structural equation modeling showed that interactions between environmental employee characteristics and environmental work characteristics were significantly related to job attitudes. Specifically, combinations of high levels of environmental employee characteristics and corresponding environmental work characteristics were associated with higher job satisfaction, higher organizational commitment, and lower turnover intentions. These associations were partly mediated by perceived environmental P-E fit. The findings suggest that organizations should maximize environmental P-E fit to foster favorable job attitudes of those employees motivated to, and capable of, protecting the environment.

Unraveling Value Co-destruction in Tourism: A Deep Dive into the Portuguese Hotel Industry

The state of the art presented here aims to bring theoretical contemplations about the co-destruction of value. The term “co-destruction” is now used in the hospitality service environment to describe the phenomenon in which multiple actors interact and integrate their resources to realize valuable benefits, yet their collaborations result in a decline of the well being of at least one of the participating actors. In the recent past, scholars have begun to dedicate their attention towards destructive relationships as a critical component of organizational life, facing it from various points of view, such as trust and partnering, project management, and relational coordination. The investigation was quantitative and adopted the survey method. To measure the proposed hypotheses, a unique conceptual model was developed with leadership support, supportive organizational climate, value co-destruction, and commitment to value co-creation as constructs. Data was collected from the hospitality Continental Portugal and islands, where 1,200 responses were obtained for analysis. The respondents were all hospitality employees. Key findings revealed that leadership support was commanding in comparison to the other constructs based on how high it loaded as a factor. In addition, a high perception of a supportive organizational climate among service employees will result in a low occurrence of value co-destruction in their organization. Further research direction on the subject is suggested. Keywords: co-destruction, co-creation, hospitality sector, employees

Tailored Investments Needed to Support Weather, Water, Ice, and Climate Services in the Polar Regions

Abstract The Polar Prediction Project (PPP), one of the flagship programs of the World Meteorological Organization’s (WMO) World Weather Research Programme (WWRP), has come to an end after a decade of intensive and coordinated international observing, modeling, verification, user engagement, and education activities. While PPP facilitated many advancements in modeling and forecasting, critical investment is now required to turn prediction science into salient environmental services for the polar regions. In this commentary, the members of the Societal and Economic Research and Applications task team of PPP, a group of social scientists and service delivery specialists, identify a number of insights and lessons that are critical for the implementation of the follow-up program Polar Coupled Analysis and Prediction for Services (PCAPS). We argue that in order to raise the societal value of polar environmental services, we need to better understand the diversity of highly specific user contexts; to tailor the actionability of weather, water, ice, and climate (WWIC) service development in the polar regions through inclusive transdisciplinary approaches to coproduction; to assess the societal impact of improved environmental services in the polar regions; and to invest and provide dedicated funding for involving the social sciences in research and tailoring processes across all the polar regions.

Strengthening partnerships for the Sustainable Development Goals: engaging faith-based organizations and scientists in youth climate change learning and action

Collaborations with and among faith-based organizations (FBOs), natural scientists, development organizations, and youth offer untapped potential for achieving the United Nations Sustainable Development Goals (SDGs). FBOs are important cultural partners for achieving the SDGs globally in numbers of adherents (80% of humanity) and resources, owning 8% of habitable land, half the world’s schools, and many health and community development services; they provide assets for formal and informal education, forming youth leaders, and social justice action. Natural scientists are also critical to SDG achievement because the environmental components in many goals require specialized skills and background. We focus on Climate Action (SDG 13) as it links to other SDGs and because climate justice directly connects to human development - a major area of FBO work, and engages scientist outreach and youth action. We surveyed The UN Environmental Program (UNEP) Faith for Action and other major FBO networking initiatives that were formed to address the SDGs as well as literature covering other interfaces and partnerships between religion, sustainability, youth, SDGs, science, climate change, and education. We examined curriculum and guidebooks to identify best practices and identified gaps in partnership development. The Faith Pavilion and multifaith statements at COP28 and the international Catholic movements emerging from the SDGs-concurrent 2015 Laudato Si' encyclical and its follow-up 2023 Laudate Deum are exemplary in mobilizing educators, institutions, and organizations to integrate SDGs into activities through a faith and particular mission lens. International development FBOs and diverse religious groups worldwide support climate adaptation and mitigation by connecting their central mission to environmental care. Today’s youth are unprecedented in number, sense of urgency, experience of climate anxiety and grief, and engaged sustainability actions. Yet, youth, FBOs and scientists are often not included in SDGs work. We recommend developing partnership skills, cultural and religious literacy materials, programs, and toolkits for secular groups and scientists partnering with FBOs, and networking opportunities to form partnerships. Connecting FBOs, including youth organizations, to larger youth climate movements and other collaborative climate networks, and creating climate action materials connecting to faith backgrounds of particular youth, will better equip potential partners for achieving the SDGs.

Study of Classroom Climate, Student Engagement, Self-Efficacy and Learning Experiences An Analyses Employing Social Cognitive Theory

This study investigated the impact of classroom climate on students' engagement, self-efficacy and learning experience. Using a quantitative research design, the data was collected from diverse participants in public sector colleges in Sindh, Pakistan. The study employed path analysis to test the hypotheses developed based on literature to assess the causal relationship between classroom climate and the selected critical variables. The Social Cognitive Theory was employed to assess the causal relationship. The path analysis revealed that all three hypotheses were supported. The statistical results of the research show the positive impact of a supportive classroom climate on students' engagement, self-efficacy and learning experience. The results of this research align with the theoretical framework based on Bnadura's social cognitive theory, which emphasises the reciprocal impact between social factors and personal development. The findings offer practical implications for teacher policymakers to uplift educational practices. This study identified classroom climate's significant and vital role in harnessing students' engagement, self-efficacy and learning experience. The results offer the foundation for future research.

Inclusive Leadership and Its Impact on Retaining Talented Employees

The main research problem revolves around the questioning of the searched companies seeking to retain talented employees through their possession of inclusive leaderships, and through them the goal of the research is determined, which is to stand on the fact of the actual contribution of inclusive leadership, and the extent of its contribution to retaining talented employees, where (429) questionnaires were distributed on a sample of employees of Iraqi telecommunications companies (Asiacell, Korek, and Zain), and in order to test the research hypothesis, the statistical program (SPSSV.26) and AMOS V.26 were used. The results showed that there is a direct effect of the independent variable, the inclusive leadership, in the dependent variable, the retention of talented employees, that is, whenever the leaders in the telecom companies surveyed possess the characteristics and attributes of each of the openness, availability or readiness, accessibility, and the inclusive climate, the more this contributes to improving the levels of retaining talented employees. In those companies, therefore, it is not enough to retain talented employees only, but the researched companies must sustain that activity by providing a supportive climate for their innovations and creativity in the company's various operations, in a manner that enables those companies to adopt them as a competitive advantage in the face of similar companies.

Family Climate and Personal Resilience Among Children Victims of Sexual Abuse in Abidjan

In Ivory Coast, the proportion of children victims of sexual abuse has become increasingly worrying since the post electoral crisis of 2011. This study aims to analyze the effect of family climate on the personal resilience construction of children victims of sexual abuse. It is so based on the working hypothesis that children victims of sexual abuse who benefit from a supportive family climate are more resilient than those who evolve in a non-supportive family climate. The study was conducted following a qualitative methodological approach with a descriptive aim, with 22 children of both sexes, victims of sexual abuse and aged from 06 to 13 years old. These children were selected by a reasoned choice at the Infant Guidance Center of Abidjan. They were subjected to a semi-structured interview from May 09 to August 10, 2022. The results, interpreted in the light of the theory of attachment, indicate that the family climate is decisive in the construction of personal resilience in children victims of sexual abuse. These results show the importance of raising awareness about the children sexual abuse and the need to provide support to the families of sexually abused children with a view to strengthening their capacity of resilience when facing such a serious phenomenon.

How Does Public Service Motivation Affect the Proactive Service Behaviors of Grid Workers? A Study of Survey Evidence from Eastern China.

In China, grid workers have increasingly become an indispensable and important force in basic social governance. They not only undertake several tasks, such as gaining publicity, collecting information, resolving conflicts, and assisting in management, but they also actively serve the grid residents enthusiastically and engage in proactive service behaviors. In order to better cultivate this important force, we hope to have a better understanding of the factors contributing to the behavioral performance of grid workers, especially the impact of organizational and personal factors. In this study, we sought to establish what factors influence the proactive service behaviors of grid workers. Based on a theoretical consideration of factors such as public service motivation, occupational identity, and organizational climate, a multi-factor influence hypothesis model was constructed to explain the proactive service behaviors of these workers. By analyzing data based on 348 paired survey samples received in two stages in eastern China, these hypotheses were then tested. The results reflect that grid workers' public service motivation can stimulate proactive service behaviors. Furthermore, occupational identity plays a mediating role, while organizational support and organizational service climate play a positive moderating role between public service motivation and occupational identity. This finding clarifies the important influencing factors of proactive service behaviors among grassroots workers, such as grid workers, and has important implications for how to effectively motivate these groups to provide more proactive services, promoting their sustainable development and improve the effectiveness of grassroots governance.

The predictive robustness of organizational and technological enablers towards blockchain technology adoption and financial performance

PurposeBlockchain technology has brought about significant transformation among organizations worldwide. This study aimed to explore the effects of organizational and technological factors on blockchain technology adoption (BTA) and financial performance (FP) in Pakistan.Design/methodology/approachThis is a co-relational study which used the cross-sectional data. We gathered the data from the managers of Pakistan’s small and medium-sized enterprises (SMEs), which functioned their industries with blockchain technology. We applied convenience sampling to identify the respondents. Finally, we based this study’s findings on 274 valid cases.FindingsWe used structural equation modeling (SEM) in this study, to exert a positive and significant impact on organizational factors such as organizational innovativeness (OI), organizational learning capability (OLC), top management support (TMS) and organizational work climate (OWC) on BTA. In addition, the technological factors, such as complexity (CTY), technology readiness (TR), compatibility (CBTY) and technology capability (TC), have a positive and significant effect on BTA. Finally, this study’s findings show that BTA positively and significantly impacts FP.Practical implicationsThis study’s findings will help policymakers and planners to design policies to adopt other blockchain technologies to improve SMEs’ operations. Moreover, this study’s findings will inspire policymakers and planners to actively seek new ideas, knowledge and skills through acquiring new knowledge to assist with their IT-related decisions.Originality/valueThis study empirically confirms the role of organizational and technology factors toward BTA and FP among Pakistan's SME managers.