When ACT Financial Systems Ltd began to implement a Quality Management System over four years ago, it was with the intention of providing a system to support the growth which the company had experienced and provide a platform to sustain that growth. Since then the company has gone through many changes and as part of the ACT Group, is actively engaged in growth through acquisition. The policy of ACT Financial Systems is to implement the QMS across the whole of the company and there have been major extensions to the QMS both in terms of scope and geographical coverage as the company has grown. The paper will trace the history of the implementation of our QMS and show how the QMS is designed to provide standardisation, where relevant, whilst allowing for different methods of development to continue on our wide variety of products. The paper will conclude by emphasising that certification of the QMS is not the end of the process, it must continue to be maintained to reflect enhanced working practices caused by new technology and changes in market requirements. Thus showing that an effectively implemented QMS and it's subsequent maintenance will allow an expanding company to meet the requirements of it's existing users and still maintain the flexibility to respond to changing markets and technology. Transactions on Information and Communications Technologies vol 8, © 1994 WIT Press, www.witpress.com, ISSN 1743-3517