Culture, consumption, and the aesthetic homogenization of independent coffee shops in the United States and Canada

The growth of the coffee shop industry in Serang City has increased significantly in line with the urban lifestyle that positions coffee as an essential part of social and professional activities. However, not all coffee shops can sustain their competitiveness, making it important to analyze the factors influencing consumers’ purchase intention. This study aims to examine the effect of product quality, facility quality, and service quality on consumers’ purchase intention toward coffee shops in Serang City, both partially and simultaneously. The research employed a quantitative approach using a survey method involving 96 respondents. Data were analyzed using multiple linear regression with the aid of SPSS software. The findings reveal that product quality, facility quality, and service quality each have a positive and significant effect on purchase intention, with a combined contribution of 73.6%. These results emphasize that enhancing product quality, providing comfortable facilities, and delivering friendly and professional service are key factors that shape consumer attraction, loyalty, and purchasing decisions in coffee shops across Serang City.

ABSTRACT This study advances the literature on value co-destruction (VCD). Its purpose is to shed light on the phenomenology of VCD so as to better understand its manifestations. Drawing on the critical incident technique (CIT), this study analyzes 45 customer-witnessed critical incidents of value co-destruction (VCD) in coffee shop settings. Data collection and analysis proceeded until thematic saturation was reached. Two independent coders conducted iterative inductive coding, with a third coder resolving discrepancies through consensus. An iterative content analysis reveals four overarching categories of VCD (Rudeness, Rules, Communication, Theft) and three subcategories of Rudeness (Spatial Rudeness, Messiness Rudeness, Loudness Rudeness). Rudeness emerged as the most prevalent of the four main categories. In addition to these categories, this study reveals three critical components that seem to shape VCD episodes: (1) the intentionality of the behavior, (2) the impact on bystander customers, and (3) the presence of anger. As such, this study contributes to the VCD literature by (a) offering a parsimonious and empirically grounded typology of VCD that captures a broader range of customer misbehaviors and contextual variables than prior conceptual models and (b) providing practical insights by identifying actionable strategies – based on respondent reflections – that service providers can implement as they anticipate, mitigate, and manage VCD incidents. Finally, by centering the customer-as-witness perspective, this study highlights the social and systemic nature of VCD, thus broadening its theoretical scope and managerial relevance.

This study aims to analyse the influence of the Implementation of MSME Business Risk Management on the Sedjiwa 32 Coffeeshop in Surabaya. The study used a quantitative approach with a survey method. The results show that Sedjiwa 32 can be concluded as a coffee shop that has succeeded in building a strong appeal among teenagers and young adults in Surabaya through clear differentiation of coffee and non-coffee products and the use of social media as a primary promotional strategy. However, the popularity and intensity of consumption in the 16–25 age range also require critical attention to potential risks, both in terms of consumption patterns, lifestyle perceptions, and the sustainability of marketing strategies that tend to be trend-oriented. Therefore, Sedjiwa 32's commercial success needs to be balanced with adaptive and responsible risk management so that it not only effectively attracts the market but also contributes positively to consumers and their social environment.

Next point of interest (POI) recommendation primarily predicts future activities based on users’ past check-in data and current status, providing significant value to users and service providers. We observed that the popular check-in times for different POI categories vary. For example, coffee shops are crowded in the afternoon because people like to have coffee to refresh after meals, while bars are busy late at night. However, existing methods rarely explore the relationship between POI categories and time, which may result in the model being unable to fully learn users’ tendencies to visit certain POI categories at different times. Additionally, existing methods for modeling time information often convert it into time embeddings or calculate the time interval and incorporate it into the model, making it difficult to capture the continuity of time. Finally, during POI prediction, various weighting information is often ignored, such as the popularity of each POI, the transition relationships between POIs, and the distances between POIs, leading to suboptimal performance. To address these issues, this paper proposes a novel next POI recommendation framework called G raph D isentangler with P OI W eighted Module (GDPW). This framework aims to jointly consider POI category information and multiple POI weighting factors. Specifically, the proposed GDPW learns category and time representations through the Global Category Graph and the Global Category-Time Graph. Then, we disentangle category and time information through contrastive learning. After prediction, the final POI recommendation for users is obtained by weighting the prediction results based on the transition weights and distance relationships between POIs. We conducted experiments on two real-world datasets, and the results demonstrate that the proposed GDPW outperforms other existing models, improving performance by 3% to 11%.

Bandung's coffee shop boom heightens MSME competition like Humaloka Coffee, depending on social media promotion and word-of-mouth in digital trends. This study analyzes their effects on purchase decisions via quantitative descriptive-verification survey of 96 non-probability samples from December 2025 visitors, using online questionnaires, observation, interviews, multiple linear regression, classical tests, and SPSS. Results reveal "good" ratings (X1=73.83%, X2=78.71%), equation Y=9.331+0.410X1+0.364X2, partial sig.<0.05 (t=3.391/3.803), simultaneous F=19.102 (sig.=0.000), R²=0.291. Factors synergistically drive decisions (29.1% variance); optimize content and experiences for loyalty.

Coffee consumption has become a lifestyle, especially among millennials and Gen-Z. This situation presents an opportunity for new entrepreneurs in the coffee sector, one of which is Akasia Brewing House. This business initially carried the concept of a coffee shop and evolved into a mobile business unit called a street bar. Street bars are more flexible, practical, and reach consumers directly in strategic locations. However, challenges in running the business arise from the quality of coffee supply, lack of efficiency in production, and limited knowledge of transaction recording that impacts operational services. To overcome these problems, education is provided to farmers, especially in processing green beans using the wet method, training and mentoring on the use of portable espresso machines that are friendly for use in open spaces. As well as registering partners as merchants to receive payments via QRISS and mentoring on the use of SIAPIK software that assists in transaction recording. This community service activity is important to increase business competitiveness, increase partner income, and support the tourism sector in Banyuwangi.

Customer loyalty plays an essential role in enhancing business performance, especially within the coffee shop industry where competition continues to escalate. This research investigates how Value Product and experiential value influence customer loyalty at Kinikawa Coffee. A quantitative research framework was employed, with data collected from 122 customers through a questionnaire survey. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS software. The bootstrapping results indicate that Value Product has a strong and statistically significant effect on customer loyalty (β = 0.670, p < 0.001). On the other hand, experiential value shows a positive but statistically insignificant relationship with customer loyalty (β = 0.184, p = 0.198). These findings suggest that customer loyalty at Kinikawa is primarily driven by perceived Value Product factors, including product quality, price fairness, and variety range, while experiential factors do not play a decisive role in determining loyalty. This study contributes to the literature on customer loyalty by providing empirical evidence from a local coffee shop context and offers managerial recommendations for coffee shop managers to focus on enhancing Value Product as a key strategy to foster enduring customer loyalty.

The rapid growth of coffee shop businesses in urban Indonesia has intensified competition and shifted consumer expectations toward both functional and experiential value. This study examines the effects of product quality, service quality, and café atmosphere on consumer purchase decisions at a local coffee shop in Bandar Lampung. A quantitative explanatory approach was employed using survey data collected from 98 customers who had purchased at least twice. Data were analyzed using multiple linear regression with SPSS. The results reveal that product quality and service quality have positive and statistically significant effects on purchase decisions, while café atmosphere does not show a significant partial effect. However, all three variables jointly exert a significant influence on purchase decisions, explaining 65.1% of the variance. These findings indicate that functional and relational attributes dominate consumer decision-making in local coffee shop contexts, whereas experiential factors play a complementary role. The study contributes to consumer behavior literature by refining the role of café atmosphere as a boundary condition and provides managerial insights for local café operators in emerging urban markets.

Why Did the Portuguese Choose the Mandapeshwar Cave Complex to Build Their First Church in Salsette? Sacred Authority, Missionary Strategy, and Colonial Transformation in Sixteenth Century Salsette

Abstract Seismic modeling of carbonate reservoir analogs bridges the gap between outcrop and seismic scales. A forward modeling study based on the Cristal cave karst system (São Francisco Craton, Brazil) is presented. A digital outcrop model (DOM) of the Cristal cave, lithostratigraphic columns, and petrophysical measurements were used to build 2D models of cave systems. The shapes, dimensions, and horizontal spacing of the caves were varied so that 12 different scenarios were composed, which may also include silicified halos. The resulting raw seismic sections were processed following a conventional seismic workflow. Taking into consideration only the resolvability along horizontal and vertical directions, four patterns of cave responses are distinguished: (1) tabular string of bead responses (SBRs) caused by caves with relatively small sizes and horizontal spacings, as in the actual DOM of the Cristal cave, which cannot be resolved either horizontally or vertically; (2) short SBRs caused by caves with relatively small sizes and large horizontal spacing so that they can be resolved horizontally but not vertically; (3) superposed diffraction patterns caused by relatively large caves and small spacing so that they can be resolved vertically but not horizontally; and (4) isolated diffraction patterns caused by relatively large caves and large spacing so that they can be resolved horizontally and vertically. Pull-down effects are observed in most of these patterns. Silicified halos enhance the signals of the small caves but attenuate the signals of large caves. A seismic cube was simulated in the scenario of caves with relatively small sizes, but with large horizontal spacing. A strong correlation between the cave system and the SBRs is evidenced by the seismic cube. The insights gained from this study offer valuable guidance for interpreting cave systems in seismic images.

This study was to design a coffee education thematic tourism model which could be implemented in Bongancina village as well as in other villages that have similar potential in North Bali. The model was designed by R&D research approach by collecting the data through participatory observations in January, March and September 2021. In-depth interviews and FGDs were also conducted in obtaining the village potencies. The results indicated that a coffee education thematic tourism model was designed by considering the concepts of 4A and CI which included of two coffee education thematic and four additional tour packages which were specified into forty-four tourist attraction criterias. The six tour packages included Bongancina Coffee Skills Program, Bongancina Hidden Coffee Bar by the River, Bongancina Cooking Class, Bongancina Culture Class, Bongancina Adventure, and Bongancina wellness. This model gives spacious rights to villagers to be directly involved in every tourism activity in recovering economy the post-pandemic Covid-19.

Beyond mooring to customer recommendation: A mixed-method study on switching costs by comparing franchise and independent coffee shop brands

The untold story of Sea Caves: Lost and found anthropogenic debris in confined marine environments.

Microbiome analysis of groundwaters in the Slovenian Dinaric Karst, a recognized biodiversity hotspot.

This study aims to understand the agency and existence of women coffee workers in Jember through café and coffee shop practices, using Pierre Bourdieu's theoretical framework, namely habitus, and forms of capital. A qualitative approach explored the gender dimensions, legitimacy, and cultural dynamics that distinguish café and coffee shop practices for women to thrive. Data were obtained through in-depth interviews, participatory observation, and then analyzed using a thematic approach. The results showed that women in cafés tend to have high cultural capital through mastery of modern coffee serving techniques and service aesthetics, which creates bourgeois legitimacy. In contrast, women in coffee shops rely on community-based social capital to build interpersonal relationships that create popular legitimacy. Masculine and feminine dimensions also influence coffee consumption practices, with male customers demonstrating cultural dominance by expecting female service. Although women in cafés are often seen as an aesthetic element that enhances the place's attractiveness, their habitus remains a decisive factor in the business's success. In coffee shops, more informal relationships reflect local traditions that strengthen customer loyalty. This research concludes that women's agency in the coffee sector is strongly influenced by the habitus played in the doxa of coffee aena. As such, café and coffee shop practices reflect differences in bourgeois and popular legitimacy relevant to social and cultural dynamics in Jember.

The Internet has brought marvelous convenience to people in recent years. In most public buildings, coffee shops, and airports, temporary personal computers are provided to users for network access. This has led to a potential risk that the secret information of the user may be stolen once these temporary computers have been compromised. Generally, a service provider verifies the authority of a user through a verification procedure. Of course, a user has to enter an authentication token into the public computer. Thus, an attacker can apply a key-logger to steal the password or personal information. After that, this attacker can impersonate a legal user to access the service. Nevertheless, previous authentication mechanisms seldom focus on how to prevent this threat but external attacks. Hence, we aim to design an authorization transfer protocol to eliminate this malicious threat, in which a smartphone has been used to help the access transfer. That is, a user can carry on network services without keying any secret information into the public computer once a switch from a laptop or mobile device to a public computer is needed. In particular, we have simulated the system to demonstrate the performance of the proposed mechanism. Moreover, the correctness of mutual authentication has been proved according to the AVISPA. The proposed method allows users to securely transfer their services to public access devices through their smartphones without disclosing their sensitive information.

Branding has emerged as a strategic asset for micro and small enterprises (MSEs) to enhance competitiveness in increasingly saturated markets. This study investigates the role of branding strategies in strengthening the competitive advantage of a micro-scale coffee shop in Indonesia, namely 360 Coffee. Employing a qualitative descriptive approach, data were collected through in-depth interviews, observations, and document analysis involving business owners, employees, and customers. The findings reveal that brand identity consistency, emotional engagement with consumers, product differentiation, and service experience significantly contribute to customer loyalty and market positioning. However, the study also identifies challenges related to limited strategic branding planning, constrained resources, and suboptimal digital branding utilization. These findings support previous studies emphasizing that effective branding enables MSEs to create perceived value beyond functional attributes (Kotler & Keller, 2016; Wijoyo et al., 2021). This research contributes to the literature on small business branding by providing empirical evidence from a local coffee enterprise and offers practical insights for MSE owners seeking sustainable competitive advantage.

The expansion of the coffee industry's market size in Indonesia is projected to continuously increase, resulting in the emergence of many coffee shops, one of which is the Kopi Kenangan brand. Kopi Kenangan is one of the favorite coffee shops for Indonesian people. In 2025, Kopi Kenangan reported operating more than 1,000 outlets domestically and 100 outlets abroad. This proves that Kopi Kenangan has penetrated the global market and become a favorite coffee shop with a strong brand image. In the second quarter of 2024, Kopi Kenangan experienced a sales increase of 27% contrasted to the previous year. This phenomenon reflects Kopi Kenangan's success in directly attracting consumer interest, thus influencing consumer purchase decisions. The objective of this study is to investigate the partial effect of price perception, brand image, and word of mouth (WOM) on the purchase decision at Kopi Kenangan Madiun Branch Outlet Cokroaminoto. This study employed a quantitative approach by sharing questionnaires to 100 respondents who meet the criteria of being at least 17 years old and having purchased Kopi Kenangan Outlet Cokroaminoto at least once. The data analysis method employed is purposive sampling. Data analysis was accomplished using multiple regression analysis and partial hypothesis testing (t-test) through SPSS version 20 software. The outcomes present a significant and positive partial effect of the variables price perception, brand image, and WOM on the purchase decision.

This study aims to analyze the influence of Coffee Shop Atmosphere, Service Experience, and Brand Personality on Customer Satisfaction at Tomoro Coffee in Surabaya. The research employs a quantitative method involving 100 respondents selected using purposive sampling. Data were collected through a five-point Likert scale questionnaire and analyzed using IBM SPSS version 26, including validity, reliability, classical assumption tests, multiple linear regression, t-test, and F-test. The results indicate that all three variables have a positive and significant effect on customer satisfaction, both partially and simultaneously. Brand Personality is the most dominant variable influencing satisfaction. The coefficient of determination (R²) value of 0.750 explains that 75% of customer satisfaction variation is affected by these variables. The findings highlight that a pleasant coffee shop atmosphere, excellent service quality, and a strong brand personality are essential in enhancing customer satisfaction at Tomoro Coffee Surabaya.