Business Requirements Research Articles

A Model Driven Framework for Collaborative and Dynamic Design and Implementation of NoSQL-Oriented Data warehouses

Nowadays, modernizing the data warehouse ecosystem is a key challenge in decision support systems. This modernization is crucial for ensuring scalability and meeting evolving business requirements, especially with the advent of big data. A promising solution involves implementing data warehouses with contemporary data stores, such as NoSQL. In this context, we introduce in this paper a framework that leverages Model-Driven Architecture (MDA) to design and implement modern data warehouses across NoSQL data stores. Our MDA approach aims to offer a collaborative, dynamic, and reusable process for developing NoSQL-oriented data warehouses tailored to specific project requirements. It facilitates the automatic and dynamic generation of a hybrid data warehouse model from its conceptual model, which encompasses structural, domain, and access parameters. Moreover, our framework includes the generation of implementation code for the data warehouse, along with a set of files to validate, document, and illustrate the data warehouse schema on a target platform. Finally, we present a detailed case study to highlight the effectiveness of our MDA framework.

Guest Editorial: Unleasing the Power of Customer Advisory Boards Combined With a Customer Value-Based Strategy

_ In today’s rapidly evolving business landscape, innovation has become the key to success. Companies that can adapt, innovate, and stay ahead of the curve not only survive, but thrive. To achieve this, a fresh approach to innovation is required: one that harnesses the collective wisdom of customer advisory boards and prioritizes a strategy based on customer value. In this article, we delve into the value of co-creating innovation through these two critical elements. The Power of Customer Advisory Boards Customer advisory boards are invaluable assets for any forward-thinking, innovative organization. They are not just a forum for feedback, but a mechanism for co-creating value and fostering innovation. They serve as a strategic tool for an organization to gain valuable insight, enhance customer relationships, and drive innovation. The facilitated collaboration leads to improved products, market-driven innovation, stronger customer relationships, and market success. The diverse backgrounds and expertise of the customers who make up an advisory board provide a holistic perspective that internal teams might lack. Here’s how advisory boards contribute to innovation. Unbiased Insights and Feedback. Customer advisory board members bring fresh eyes to a company’s products and challenges and provide a structured platform for customers to voice their opinions, share experiences, and offer feedback on products and services as well as the overall customer journey. They offer impartial insights and constructive criticism, allowing for a more accurate assessment of innovation efforts. Market Validation. These boards typically comprise individuals with deep industry knowledge. Their expertise helps identify emerging trends and opportunities, ensuring that innovation efforts are aligned with industry advancements and customer expectations; thus, avoiding costly misinnovation from misalignment with the market. This ensures that when a product is developed, there is market demand for the product. Enhanced Customer Relationships. Customer advisory boards can open doors to new partnerships, collaborations, and resources. They connect organizations to a broader ecosystem, fostering innovation through collaboration. Co-Creation of Solutions. Customer advisory boards enable collaborative problem solving and solutions. Customers, as experts in their fields, actively participate in ideation and development of new products and features to solve their challenges and address future business requirements. This co-creation ensures solutions meet specific customer needs driven by current challenges. A collective voice of the board ensures solutions and products are not too customized for a specific customer but fit the needs of the broader market experiencing the same challenges.

Exploring the Impacts of Knowledge Infrastructure, Dynamic Capability, and Customer Relationship Management Ability on Business Value of a Firm

The dynamic capability of a firm is the ability to combine, develop, and reconfigure the external as well as internal expertise to respond to the changing business environment in a faster manner. A firm's knowledge infrastructure capability includes structural ability, technological ability, and human resource ability to meet the changing business requirements for the firm to manage its knowledge base. Also, the customer relationship management (CRM) ability of a firm helps it to engage with customers to meet their dynamically changing requirements. Studies show how these capabilities can enhance business value. But there is no study which investigated the combined impacts of a firm's knowledge infrastructure, dynamic capability, and CRM capability on creating business value. Therefore, this study aims to close this gap. With the help of dynamic capability view and resource-based view theory along with literature, we prepared a theoretical model. Later, we validated the model using partial least square structural equation modeling technique with 317 responses from India. The study finds that there is a significant and positive combined impact of a firm's knowledge infrastructure, dynamic capability, and CRM capability on the value creation for the firm, which in turn significantly and positively impacts firm performance.

Exploring Perspectives of Business Managers on Interpersonal Communication Strategies in Building and Maintaining Customers During Disruptive Naira Redesign in Nigeria

The sudden implementation of Nigeria's naira redesign in 2023 led to disruptions in all spheres of human life, including business activities. As a matter of national policy, almost all business transactions were online since transactions in cash were out-lawed. However, due to low online money transfer literacy among Nigerian customers and undeveloped online infrastructure, managers had to negotiate with customers. Premised on this development, managers of businesses had to re-strategize how best they would sustain their existing customers and lure potential ones so as to remain in business. Driven by the desire to understand the interpersonal communication strategies business managers evolved to maintain and attract potential customers, this study interviewed business managers in Ilorin, Kwara State, Nigeria. Results of the in-depth interviews with thirteen business managers purposively selected indicate that the overwhelming interpersonal communication strategies were cheerfulness, calmness and persuasion. The study concludes that the performance of the business is dependent on prevalent situations in a given milieu. The results of this study also imply that during emergency periods, managers need to compromise some business management principles and adapt to new business requirements in order to maintain and attract new customers, who are critical stakeholders for the success of their business.

The Role of Oracle HCM in Transforming HR Operations

Oracle Human Capital Management (HCM) stands out as a revolutionary force in the midst of the quickly changing world of Human Resources (HR). It is transforming conventional HR operations by using cutting-edge technology and strategic insights. It is the purpose of this abstract to investigate how Oracle Human Capital Management (HCM) helps to the modernisation of HR services, the enhancement of employee experiences, the drive of efficiency, and the alignment of HR practices with organisational objectives. A complete set of technologies that are meant to simplify human resource activities, including recruiting and onboarding, performance management, and employee development, is integrated into Oracle Human Capital Management (HCM). Using cloud-based solutions, Oracle Human Capital Management (HCM) provides scalability and flexibility, which enables businesses to quickly adjust their operations in response to changing market circumstances and business requirements. In today's highly competitive world, when agility and innovation are essential to maintaining development and success, this adaptability and flexibility is very necessary. One of the most important advantages of Oracle Human Capital Management is its data-driven approach, which offers insights that can be put into action by means of sophisticated analytics and reporting. Because of these skills, human resource managers are able to make choices based on accurate information, recognise patterns, and proactively handle possible problems. An example of this would be the ability of predictive analytics to foresee workforce demands, optimise talent management methods, and improve overall organisational performance of an organisation. Furthermore, the comprehensive data security measures implemented by Oracle Human Capital Management (HCM) guarantee the protection of sensitive employee information, therefore encouraging confidence and ensuring compliance with legal standards. Oracle Human Capital Management also places an emphasis on the significance of employee experience and engagement. Self-service choices for managing personal information, perks, and career development are made possible by its user-friendly design and mobile accessibility, which makes it more convenient for workers and increases their level of satisfaction. Not only does this emphasis on employee-centric features increase operational efficiency, but it also adds to greater staff retention rates and a more pleasant culture inside the organisation.

Accounting as an information basis for reflecting the social component of the company: modern problems and past experience of building accounting in the system of Western Ukrainian cooperation during the times of Austria-Hungary and interwar Poland

The importance and existing problems of recording information about the social component in the enterprise’s activities by the accounting system are discussed. The views of scientists on the disposition of «social accounting» as a self-contained type or an accentuated component of the accounting system are analyzed.
 The author has formulated the position that the introduction into practice of the basic provisions of socially responsible business and new requirements from civil society to the activities of companies require a reliable formalized information base, which can be formed in the general accounting system by highlighting financial and economic operations related to social and public criteria.
 The existing practice of reporting (public presentation of information) by domestic enterprises about the financial and economic operations of a social nature carried out by them is presented and critically evaluated. It has been proven that the publicly presented non-financial and integrated reporting of Ukrainian enterprises with its information array only reveals facts about social expenses and income, but does not contain information about the formation of social capital (acquiring a higher image position by corporate entities).
 The expediency of turning to the experience of the past has been argued and certain aspects of taking into account the social component in the construction of accounting practice within the framework of the association of Ukrainian cooperatives, which can provide solutions to some aspects of modern problems, have been revealed. Based on the application of a new historical-institutional methodological approach for profile research and the method of historical-retrospective analysis, an analysis of approaches to the reflection of the social component in the accounting system for the needs of managing the integral institutional complex of Ukrainian cooperation in Galicia in the period of the second half of the 19th and up to the middle of the 20th century was carried out.
 The formulated proposals mostly relate to the expected organization in the post-war period of economic entities within the framework of professional associations, industry associations or unions, which will require coordination and interaction among themselves in the implementation of processes of a social nature.

Pendampingan Pembuatan NIB Dan P-IRT Pada UMKM Kelurahan Gunung Anyar Tambak RW 01 Surabaya

Most of the residents of RW 01 Gunung Anyar Tambak Village, Gunung Anyar District, Surabaya, make a living as fishermen. Shrimp paste is the main product for micro, small, and medium enterprises (MSMEs) in the area, made from fish and shrimp. The sale of shrimp paste MSMEs in the area is limited to promotion through WhatsApp or simply word of mouth, so there is a need to develop MSMEs to improve the local economy. In the activity of the SDG’s KKNT Work Program for Group 1 of Gunung Anyar Tambak Village, MSMEs are developed by obtaining NIB (Business Identification Number) and PIRT (Food and Beverage Production Permit). By obtaining NIB, the business will be legally guaranteed to meet the requirements for Business and Commercial or Operational Permits. The function of PIRT itself is to increase customer confidence, as product safety and quality are ensured.

Creating a software prototype of the face recognition system for educational institutions on the "1C:Enterprise" platform

The use of information technology entails not only huge benefits but also a large number of new threats. One of the most dangerous of them is data leaks, as they undermine consumer confidence and can lead to business shutdowns. Educational organizations that use applications on the 1C platform in their work face a similar problem. The solution in this case may be to improve the authorization process by adding one more step to it — face recognition.For optimal design of this authorization method, it is necessary to develop the program architecture considering the current business requirements of educational organizations and to develop a software prototype ready for integration into current educational software solutions.The article provides an example of the above architecture and the application created on its basis. Further, they can be integrated into any system based on “1C:Enterprise”. To meet the requirements for the system, the most appropriate architecture is a “client — server” with a separate server dedicated to the database. Python programming language is used, network communication is organized according to REST principles using GET method and HTTP protocol, photo data transfer is in JSON format.

Advancing sustainable financial management in greening companies through big data technology innovation.

Incorporating sustainability into financial management procedures has emerged as a critical component in the modern business landscape for organizations looking to strengthen their environmental stewardship while guaranteeing financial viability. The study "Advancing Sustainable Financial Management in Greening Companies through Big Data Technology Innovation" explains the crucial role that big data technologies play in empowering businesses to incorporate environmental sustainability into their financial management strategies. The research the strong link between big data analytics and the optimization of sustainable financial management in businesses from year 1990 to 2022. The study's findings show that big data analytics enables firms to make data-driven decisions, significantly increasing the effectiveness of their sustainability activities. With the enormous amounts of data that big data technologies can analyze, businesses can access actionable insights that make it easier to identify and reduce environmental impacts, use resources more efficiently, and streamline supply chains to support sustainability. To emphasizes the businesses can match their financial goals with sustainability objectives through big data technology without sacrificing profitability. Big data analytics may help businesses assess environmental risks and find possibilities for sustainable investment, enabling them to make well-informed financial decisions consistent with their commitment to environmental stewardship. The conclusion emphasizes the businesses to adopt big data technology focusing on long-term financial management strategically. The growing environmental problems that endanger the world's ecosystems underscore even more how crucial it is to include these advancements. Therefore, integrating sustainability into financial management using big data technology is not just a choice but a requirement for businesses to succeed in this century. The study demonstrated that the businesses, decision-makers, and other stakeholders to understand and use big data technologies' potential to advance sustainable financial management and build more resilient and sustainable corporate environments.

EXAMINING SOFTWARE QUALITY CONCEPT: BUSINESS ANALYSIS PERSPECTIVE

Software quality is a critical aspect of software development that significantly impacts business performance and customer satisfaction. However, defining software quality can be challenging, as different sources provide various definitions and perspectives. The article presents a literature review of software quality, acknowledging an ongoing debate over the years regarding the definition of software quality and the methods used for its assessment. Among all the different ideas about software quality, the article highlights key concepts that are crucial in understanding software quality: meeting requirements, satisfying users, using software features, and spotting defects. The article also checks out international standards like ISO/IEC 25010:2011 and ISO/IEC 5055:2021, introducing terms such as "Quality in use" and "Structural Quality." Unveiling a tripartite perspective elucidated in international standards—internal quality, external quality, and quality in use - the article underscores the intricate interplay between subjectivity and objectivity. The subjective dimension, influenced by user perception and contextual factors, is juxtaposed with more objective criteria such as conformance to requirements and the absence of defects. The standards provide helpful perspectives, but the human side of things, like user feelings and specific contexts, makes finding a universal definition tricky. The pivotal role of business analysis and requirements engineering in ensuring software quality is underscored. Business requirements, stakeholder needs, and the quality of functional and non-functional requirements emerge as integral components. The article argues that software quality is intricately tied to the quality of its requirements, presenting a dual perspective: compliance with quality criteria and alignment with stakeholders' expectations and business goals. Practical software quality assessment is built upon the foundational understanding of contextual nuances, user needs, and operational conditions, all discerned through business analysis.

The Urgency of Water Resources Management in Supporting Sustainable Development: Comparisons from Australia and South Africa

Objective: This article reports the identification of water resource management practices that support sustainable development in Indonesia. It also compares Indonesian policies on water resource management to Australia and South Africa. The study reveals the significance of water resource management due to its influence on climate change, population growth, and the increasing demand for domestic and non-domestic water. The study also emphasizes prioritization of water usage with a focus on prioritizing basic needs over business requirements.
 
 Theoretical framework: Water resource management is crucial due to its impact on climate change, population growth, and the increasing demand for domestic and non-domestic water. The utilization of water should be prioritized based on a hierarchical scale, where basic needs take precedence over business requirements.
 
 Method: This study adopts a legal research methodology, obtaining legal sources through a literature review. In addition, a legislative and comparative approach is employed to compare water management regulations and policies in Indonesia, Australia, and South Africa.
 
 Results and conclusion: The study identifies the importance of regulating water resource management. Based on the findings, sustainable water resource management is contingent upon several factors, including a country's natural conditions and the governance framework for water resources. The legal system and the type of government also influence water management planning.
 
 Originality/value: The originality and value of this study lie in its primary focus on water resource management as a supportive instrument for sustainable development, utilizing a comparative study of Indonesia, Australia, and South Africa.

Marketing segmentation of banks’ corporate clients based on data mining technique

In recent years, the banking services market has been developing dynamically, experiencing a sharp increase in competition. Banks that provide maximum profitability for each client gain the most significant competitive advantage. The sales model in corporate banking is associated with personal interaction between bank employees and business owners, and the subsequent establishment of individual service conditions. However, this approach is often ineffective when a bank faces the issue of maximising the efficiency of business activities. This study aims to segment a bank’s corporate client base and develop a pricing strategy for each of the groups that have been singled out in the process. The study sample consisted of 4,500 corporate clients of a Ukrainian bank who were active users of euro accounts. The k-means data mining algorithm was used to develop marketing segments. The optimal number of clusters was determined by weighing the results of calculating 26 indices from the NbClust package and the bank’s business requirements. Six similarity groups were found during the calculation of the algorithm. The study found that clusters 1 and 2 were a concentration of unprofitable customers for whom an introduction of a service fee was urgently needed. Marketing segments 3 and 4 were customers who did not record net losses but with whom it was deemed necessary to work to improve their profitability. The remaining segments were ‘healthy’ users of euro accounts. With regard to these customers, it was recommended no additional service fees should be imposed. The proposed methodology makes it possible for a bank to remain attractive in a competitive environment while not incurring unnecessary costs.

Implementing a green economy to support sustainable city: opportunities and challenges for ecopreneurs in South Tangerang City, Indonesia

SME productivity and a green economy are part of the economic transformation strategy to achieve Indonesia’s Vision 2045. As an SME actor who pays attention to environmental aspects, ecopreneurs can play a role in increasing the achievement of a green economy in the region. This research aims to analyze the opportunities and challenges for ecopreneurs in realizing a green economy in South Tangerang City. The scope of this research is ecopreneurs in South Tangerang City. The research method used is a qualitative descriptive analysis method. Data collection methods involve field interviews, literature studies, and observation. This research proposes purposive sampling. The results show that the opportunity for ecopreneurs is to contribute to growing the regional economy, improve people’s lives by covering economic, social, and environmental aspects, increase the proportion of waste processing and recycling, and increase employment. While the challenge is the need for rapid adaptation according to consumer demands, strengthening the ability to meet business requirements, improving managerial skills, expanding networks, building partnerships, and cooperating with governments, associations, industry, and companies.

Implementation of Billing System at Electrical Vehicle Charging Stations in Elektroprivreda BiH

Abstract Electromobility is strongly encouraged in the European Union. Elektroprivreda of Bosnia and Herzegovina (EP BiH) is the only company in BiH that uses Charge Point Management Software. To ensure a functional process of calculation and billing of charging consumption, it is necessary to implement appropriate software solutions. This paper provides a comparative analysis of possible models of ad-hoc charging at electric vehicle charging stations. As a result of a comparative analysis of the advantages and disadvantages of each of the observed variants, a more detailed description of one selected model was given, which, due to its characteristics, as well as readiness for quick implementation in existing environment of EP BiH, proved to be the most adequate solution for business requirements of the company. The paper describes the economic effects of the introduction of the selected billing model, as well as the tariff model for charging.

주택임대차 시장 상생방안

In South Korea, the domestic housing supply rate has already exceeded 100% since 2008, but the home ownership rate in 2021 still remains at 57.3%. In response to large-scale Chonse fraud, the government has come up with various solutions, but there is criticism that it is insufficient for a fundamental solution. This paper aims to derive a win-win plan between landlords and tenants in the rental market through legal and institutional improvement.
 First, it is necessary to partially restrict private landlords from freely choosing whether to register as rental businesses. Through this, it is possible to prevent a rental business operator who meets the requirements for rejection of the registration application under Article 7 (7) of the Special Act on Private Rental Housing from entering the rental market. In addition, the tenant's right to claim the return of the deposit can be substantially secured by requiring additional asset requirements for rental businesses of a certain size or larger. Although the lease system has positive factors such as a role as a residential stepping stone and a reduction in housing costs, it basically grants the right to freely dispose of a large amount during the lease period, while the legal protection for its return is insufficient. There have been various legal and institutional efforts to compensate for this, but tenants are still not sufficiently protected. The old customary Chonse was incorporated into Article 303 et seq.(Right to registered lease on a deposit basis) of the Korean Civil Code, but Chonsegwon is rarely used in practice. In terms of the protection of tenants, it is reasonable not to allow Chonse Lease. In reality, it is also possible to consider forcing the registration of leaseholds that are paid a certain amount or more of rental deposits. It is necessary to correct the practice that rental deposits are received much more than collateral purposes. Article 551 (1) of the German Civil Code restricts rental deposits not to exceed three times the rent for one month. It may also be considered to force leaseholds that are paid a certain amount or more of rental deposits to be registered.

Factors affecting brand awareness: Case of food industry in Vietnam

Studying the factors affecting the level of brand awareness is one of the basic requirements for businesses to meet the needs of customers. In this research paper, the author has explored the theoretical basis related to brand and brand identity. Based on that, a research model was built with 05 independent variables and 01 dependent variable. The research results show the order of influence of factors on brand awareness: the Brand name factor has the largest beta coefficient (0.393), followed by the logo factor (0.352), slogan (0.352), Brand colors (0.145), Website (0.133). From that basis, the thesis makes suggestions on solutions for a firm of food industry in Vietnam.

Priorities of Small Business Management

The economic stabilization of a country in a market economytransition period significantly depends on the society's stability.Small businesses are the basis of today's Georgian economics,but because of unsuitable management, advantagesof this form of business organization are not completely realized.Mostly small entrepreneur structures are handled bytheir owners, but it is not always advisable. Mainly nonhierarchicalsmall business management structures do not giverise to formal relations, what not existence of suitable managingstyle stipulates inadequate organization behavior, butunorganized management becomes primitive. It is often thereason small business entrepreneurs fail. So, suitable managementfor small business is as necessary as initial capital,tangible assets and other factors of development. Because ofsmall business managements, un-development increased followingnegative events: diversification policy directingbecomes harder because of little opportunities to overcomethe difficulties of entering and leaving from one sector toanother, effective inventions attraction opportunities arereduced while groundless business-strategy conditions;bankrupt risk is large because of uncompetitive managerialdecisions; the quality of using business consulting is low andit is often used not to make optimal decisions but to documentingalready made decisions; business educations systemin Georgia can't satisfy the requirements of small business,because neither entrepreneurs have exact formulateddemand on managerial education, nor is the active staffersre-training system market adequate. It's clear that solving theaforesaid problems is impossible without concerning consensusachievement of stakeholders and strong will. Most managersand entrepreneurs pay less attention to strategicapproaches while managing small business structures.Managers of small structures are required to be flexiblethinkers and dynamic actors in the marketplace, while estimatingstrategic alternatives for elaborating the most preferablestrategy by observation of the environment without complexresearch. They provide SWOT analyze, estimate competitiveness,foresee opportunities of outsourcing, analyze valuechains, plan business operations and project organizationprocess and etc. All of this requires a special style of management,one which must provide small business advantagessuch as: high maneuvering, flexibility, effective informational-communicative connection, entrepreneur - innovativepotential and other. Time budgeting by a manager mustinclude equal expenses for work planning-organizing andcontrol, also motivation and support for employees.

PENGUJIAN USER ACCEPTANCE TEST PADA APLIKASI BANGBELI

The development of the Bangbeli application is one of the efforts to increase the number of users. However, to ensure that these changes and additions meet the users' needs, user validation is required to verify that the developed application meets the defined business requirements and functionalities, thereby providing benefits to both the company and end users. User acceptance testing aims to determine the respondents' feedback on a system that has been created. The results of this testing yield the user acceptance test results, which consist of three aspects: design interface, user-friendliness, and efficiency. The agreement percentages for each aspect are 69.64%, 71.12%, and 68.76% respectively.

INVESTIGATING THE ECONOMIC IMPLICATIONS OF LABOUR MARKET TRENDS ON BUSINESS HIRING PRACTICES

Labour is a unique and vital resource for a business. Every countrys regulations, or the institutional mechanisms that make up its labour market, establish the framework for all labour contracts. The main focus of our research is the criticism of the increasing gap between the requirements of businesses and the actual implementation of employment contracts under present regulations. Whether the labour market and the firms regulatory institutional mechanism design are appropriate for the needs of the particular firm and the nations economy is the main economic matter at hand. The flexibility of contract between employers and employees was diminished during the 20th century as a result of the majority of employment regulations being tightened under the pretext of increased worker protection. The exact opposite was what businesses required and demanded: more flexible employment contracts. Because it controls employment relationships and establishes the parameters of contract flexibility, employment regulation is a crucial component of the legal business framework. These factors affect a firms ability to compete internationally as well as the overall health of the economy. We hypothesised that because regulations cause businesses to put off hiring, an employment climate that is less flexible will be less beneficial. We look into the labour markets challenges and the regulatory practises in a few areas of Vellore District. Flexibility in the labour market is a composite measure of a few chosen variables that are thought to eventually affect a countrys economic performance. Finding the variables that affect labour market flexibility and the chosen output variables like employment and productivity, among others is our goal. KEY WORDS: Labour, Economic conditions, Market, Chi-square, Employment

The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers’ reviews

Customer Relationship Management (CRM) is a method of management that aims to establish, develop, and improve relationships with targeted customers in order to maximize corporate profitability and customer value. There have been many CRM systems in the market. These systems are developed based on the combination of business requirements, customer needs, and industry best practices. The impact of CRM systems on the customers' satisfaction and competitive advantages as well as tangible and intangible benefits are widely investigated in the previous studies. However, there is a lack of studies to assess the quality dimensions of these systems to meet an organization's CRM strategy. This study aims to investigate customers' satisfaction with CRM systems through online reviews. We collected 5172 online customers' reviews from 8 CRM systems in the Google play store platform. The satisfaction factors were extracted using Latent Dirichlet Allocation (LDA) and grouped into three dimensions; information quality, system quality, and service quality. Data segmentation is performed using Learning Vector Quantization (LVQ). In addition, feature selection is performed by the entropy-weight approach. We then used the Adaptive Neuro Fuzzy Inference System (ANFIS), the hybrid of fuzzy logic and neural networks, to assess the relationship between these dimensions and customer satisfaction. The results are discussed and research implications are provided.