Business Process Optimization Research Articles

НАУЧНО-ПРОИЗВОДСТВЕННАЯ КООПЕРАЦИЯ КАК ФАКТОР ЭФФЕКТИВНОГО РАЗВИТИЯ ВЫСОКОТЕХНОЛОГИЧНОЙ КОРПОРАЦИИ

The article studies scientific and production cooperation (RPC) as a factor in the effective development of a high-tech corporation. The relevance of the research topic is due to the fact that RPC is a mechanism that allows us to combine scientific and technical knowledge and competencies, the owners of which are mainly scientific and educational organizations with the production resources of enterprises in order to create new products, improve existing technologies and optimize business processes. The importance of RPC increases specifically for a high-tech enterprise that produces innovative, technically complex products. The study of this topic allows us to identify key aspects of successful cooperation, as well as develop recommendations for streamlining this process. The object of study is a high-tech corporation (VPK NPO Mashinostroeniya). The subject of the study is economic, organizational, financial and production relations that arise in the process of scientific and production cooperation in a high-tech corporation. The purpose of the study is to study RPC as a factor in the effective development of a high-tech corporation. The article proposes methodological support for determining the economic efficiency of the strategic development of a high-tech corporation based on the use of factor, retrospective and regression analysis methods. During the study, it was highlighted that an increase in the ratio of research and development costs to revenue from sales of products negatively affects the profitability of goods, products, works, and services sold. This led to the development of tools that make it possible to predict the results of an enterprise’s activities for the long term, depending on the volume of RPC costs. This toolkit has its limitations, but in the current economic situation it can be used by both enterprises and government agencies to modernize production. The results of the study can serve as the basis for further research in the field of identifying internal reserves for the development of enterprises based on RPC.

Development of Standardization Concepts for Packaging Machines

Packaging machines are designed to meet specific customer requirements and are usually produced on a one-off basis. To cater to consumer demands, packaging machines have become more and more complex. This extends the time taken for development and amplifies expenses. Therefore, novel approaches for standardization have to be explored beyond the established applications of mass production.To achieve this, an interdisciplinary value stream analysis is carried out within the relevant departments of a packaging machine company to identify specific constraints and requirements. These requirements are structured and documented to provide a foundation for targeted development of standardization concepts. Additionally, new possibilities are created to evaluate the effectiveness of standardization measures in the future and to establish a continual improvement process.The aim of this project is to establish a comprehensive strategy for standardization, enhanced communication, and data management that will be applied at all operational levels of the company. New communication methods, along with participatory and reflective methods, are expected to enhance acceptance by the employees and optimize business processes.

ПІДХОДИ ДО РЕАЛІЗАЦІЇ ЦИФРОВОЇ ТРАНСФОРМАЦІЇ БІЗНЕС-ПРОЦЕСІВ ПІДПРИЄМСТВА: УПРАВЛІНСЬКИЙ АСПЕКТ

The article is devoted to the study of approaches to managing the digital transformation of business entities. It presents differences in the interpretation of the essence of the concepts of digitalization, digitization, and digital transformation. Three main areas of the enterprise affected by digital transformation have been identified: work with clients, operational business processes, and business models of the enterprise. Digitalization of enterprise business processes will influence changes in value formation and structural changes, and will also depend on them. It is substantiated that the level of use of digital technologies will be greatly influenced by the financial capabilities of the enterprise. An algorithm for the digital transformation of an enterprise has been developed, which makes it possible to choose priority areas for optimizing business processes through varying degrees of digitalization. This algorithm provides a preparatory stage at which it is recommended to carry out a detailed diagnosis of the external environment and assess the degree of penetration of digital technologies into the industry in which the activity is carried out. It provides for diagnostics of the enterprise taking into account available resources and identification of business processes that require innovative changes and solutions. The developed algorithm provides for partial optimization of individual business processes (installation of ERP-, CRM-, HRM- and other resource management systems, document management, logistics, etc.) and significant changes in several business processes using AI, BigData, IoT, cloud technologies, etc. The algorithm ends with the implementation stage, at which the necessary software and technological solutions are implemented. Transformation of operational processes through automation will provide economies of scale and increase productivity. The elements of digitalization of business processes of the enterprise are characterized. Three variable blocks in the transformation of business models are considered: digital modifications of individual processes, the introduction of new digital business models, and digital globalization. Conclusions about the main advantages of enterprises that have carried out digital transformation are drawn.

СТРАТЕГІЧНЕ УПРАВЛІННЯ ІННОВАЦІЙНІСТЮ БІЗНЕС-ПРОЦЕСІВ ПІДПРИЄМСТВА

The article examines and summarizes the concepts and basics of enterprise business process management. The effective functioning of the enterprise depends on the implementation of a complex of business processes, their integrity and consistency in business processes. The details of their strategic management are taken into account. The purpose of the article is to research and establish the peculiarities of the formation and implementation of strategic management of business processes in the conditions of the development of the innovative orientation of enterprises. The stages of business process development are considered in detail. Enterprise strategy depends on strategic innovation management, which is the key to achieving competitive advantage in a complex and competitive market. There are questions about the need to develop a strategic model for managing innovative development, which will contribute to stimulating economic activity, increasing competitiveness, and motivating the introduction of innovations into business processes. In the modern business environment, the technology of production activities determines the business processes that make up an innovative enterprise, which is the result of the combination and optimization of various business processes. Innovative elements are crucial to creating and maintaining a financially stable business policy. For the effective management of business processes in the organization, it is extremely important to create a management system that allows evaluating strategic goals and determining the effectiveness of all business processes in achieving these goals. A management tool is to create and use metrics that measure how well business processes are performing, covering all aspects of operations. Innovation is related to the concept of sustainable development, and it is appropriate for companies to constantly monitor and respond to changes and ensure an acceptable level of risk, so that companies can combine their existing resources and capabilities to use them as efficiently as possible. By improving business processes, companies can gain a competitive advantage and fully utilize their resources. Therefore, the issue of its strategic management is gaining more and more importance.

Concepts and features of business scaling in the conditions of modern challenges

The article considered scientific approaches to the interpretation of the concept of «business scaling», reflecting its various aspects. It is noted that business scaling is a strategy because it requires certain coordinated actions and is implemented when the company is ready for scaling. It is determined that it can be aimed at achieving the following goals: increasing profits, capturing the market, gaining access to investments and expanding financing, developing technologies, ensuring competitiveness, improving the image, increasing the rating and influence of the company, increasing brand awareness, etc. It is noted that the main measures to achieve these scaling goals are quantitative and (or) qualitative changes in the functioning of the company. The author's definition of this term is formulated as a flexible, agile, quickly adaptive strategy with constant improvement of business processes to achieve strategic goals. The main features of such a strategy in the conditions of modern challenges have been revealed: the increase in the scale of business does not affect costs in the same way; the increase in income occurs faster than the increase in expenses, which ensures an increase in profit, but in the first stages of the implementation of this strategy, you can face an increase in expenses without an increase in income; scaling creates additional business risks, which leads to increased costs and requires increased control over business processes, etc. The components of this strategy are determined: a high-quality and mature product, the demand for which significantly exceeds the supply, sufficient margin for all participants, reliable partners, and a clear business model based on the optimization of internal and external business processes. It is noted that the basis of effective scaling is: the introduction of innovations; improvement of the marketing component; systematic and qualitative analysis of markets, company potential and expansion opportunities. It was established that such a strategy requires: the creation of an effective and optimal organizational structure; communication systems; changes in management approaches; motivation and synchronization of the work of the project team; involvement of business development specialists; delegation of powers and management functions. It was found that business scaling in the face of modern challenges is not only a source of its growth, but thanks to the flexibility, maneuverability, and quick adaptation of this strategy, it is also a guarantee of protecting the company from adverse changes. Even if the project (business) is local, a successfully found niche will make it possible to make it large-scale.

Advancing verification of process mining models with quantitative model checking in stochastic environment

The study of business process analysis and optimization has attracted significant scholarly interest in the recent past, due to its integral role in boosting organizational performance. A specific area of focus within this broader research field is Process Mining (PM). Its purpose is to extract knowledge and insights from event logs maintained by information systems, thereby discovering process models and identify process-related issues. The goal of the current study is to examine how Quantitative Model Checking (QMC) approaches might be applied in the context of PM. Model checking is a well-known verification approach that provides thorough analysis and validation of a system’s properties in comparison to a predetermined model. The adoption of QMC is aimed at improving the accuracy, reliability, and comprehensiveness of PM models in stochastic environment. We propose a novel methodology in this research direction, which integrates QMC with PM by formally modelling discovered and replayed process models and applying QMC methods to verify PM models. The potential of QMC to overcome significant drawbacks of the existing methodologies is the main driver for its use in PM. By including probabilistic model verification, it is possible to take into account the uncertainties and stochastic behaviour that are frequently present in systems that are used in real world; while statistical model checking methods utilized where probabilistic methods fails/not suitable, such as, to handle complex models and/or models with large state-spaces.

ВЗАИМОДЕЙСТВИЕ ПРЕДПРИЯТИЯ СО СТЕЙКХОЛДЕРАМИ В ПРОЦЕССЕ СТРАТЕГИЧЕСКОГО РАЗВИТИЯ

The purpose of the study is to identify and typologize the relationships between an enterprise and its key stakeholders in the context of business process implementation, aimed at creating a classification system and understanding the role of each type of communication to ensure effective strategic development of the enterprise. The strategic development of the enterprise requires the identification of a range of important stakeholders, since the reliability and stability of interaction with them contributes to ensuring the effectiveness and optimization of business processes of the enterprise. The article identifies and characterizes the types of relationships between the enterprise and stakeholders in accordance with their participation in the implementation of business processes of the enterprise. The implementation of an enterprise’s business processes requires clarity and consistency, which depends on the efficiency of providing them with certain types of resources and, accordingly, proper relationships with stakeholders are a guarantee of their implementation. Therefore, the issue of typologizing the relationships of an enterprise with stakeholders is relevant. The types of relationships between the enterprise and stakeholders are highlighted in accordance with their participation in the implementation of business processes of the enterprise. The parameters of the allocation of stakeholders in accordance with the specified types of their relationships with enterprises are proposed. The expected results of the study are aimed at determining specific parameters for identifying stakeholders in accordance with the specified types of relationships, and are also focused on establishing appropriate relationships with each type of stakeholders as a guarantee of efficiency and successful implementation of business processes, which contributes to the stability and reliability of the company’s interaction with its environment.

Диджиталізація бізнес-процесів ТОВ «Епіцентр К» як інструмент їх удосконалення

The article is devoted to the relevant topic of development and improvement of the enterprise’s business processes. The aim of the article is to study the practical aspects of improving business processes using the example of «Epicenter K» LLC through the implementation of digital technologies. It is clarified that there is a significant improvement in the field of business process classification. The article offers the author’s view of their division into development processes, main business processes, management processes and auxiliary business processes. The directions of development of the «Epicenter K» LLC group of companies within each of the groups were considered. The main business processes, which were improved by the company «Epicenter K» LLC, have been considered. The main methods of improvement and optimization of business processes of «Epicenter K» LLC have been determined. Examples of the use of modeling and description of business processes are provided: benchmarking, process engineering, and business process reengineering. It is determined that the main instrument for improving the business processes of «Epicenter K» LLC is their digitalization and digitization. It is clarified that the company is actively using digitalization to improve its business processes and to meet the needs of customers in both food and non-food products and services to the maximum extent. Examples of digitalization of business processes of «Epicenter K» LLC are provided: communications, trade process, work of employees of trade departments, document flow and production process. It is concluded that «Epicenter K» LLC is a leading domestic company in the field of retail and production, which every year more and more applies the strategy of diversification and optimization of its business processes, allowing to maximally satisfy customer requests in quality goods and services. The main directions of the company’s development in the field of digitalization and digitization of business processes are outlined in order to ensure profitability, reduce costs and increase labor productivity.

СТРАТЕГИЧЕСКИЕ ОРИЕНТИРЫ РАЗВИТИЯ ПРОМЫШЛЕННЫХ ПРЕДПРИЯТИЙ ДОНБАССА

The work highlights the guidelines for the development of the industrial complex of Donbass, through alternative economic and organizational tools of technological progress, allowing, in the context of the restoration of industrial enterprises of the Donetsk People’s Republic (hereinafter referred to as the DPR), the development of progressive forms of production organization (PFOP) and advanced management methods. An analysis of the existing practice of the considered areas of the organizational, economic and technical level of the industrial potential of Donbass made it possible to outline the concept of a comprehensive solution for the synthesis of production structures at the stages of reconstruction and technical re-equipment of production. The methodological basis is generally accepted in economic science methods of scientific analysis and synthesis, induction and deduction, generalization, comparison. The paper presents the results of analytical studies of an important component of the scientific and technical potential of industrial sectors of Donbass, which have significant untapped internal potential for activating and restoring its economic and technological structure to a higher neo-industrial competitive level. The main strategic guidelines for the development of industrial enterprises in Donbass are outlined, including: a) the creation of the Unified Fund for the Development of Science and Technology (EDFST); b) development of mini-factories on unused production areas of MMK im. CM. Kirov and Azovstal Iron and Steel Works; c) optimization of business processes of iron-containing components for resource recycling; d) development of progressive forms of production organization and innovative technologies.

Analytical methods and tools for business process optimization

This article is a study of the existing management structure and organizational structure of the operation department at a trucking company. The purpose of the study was to identify the uneven distribution of workload among employees and to develop an ideal business process model to optimize the work of the department. Using the methods of business process analysis, the main functions and their labor intensity were identified and the workload of the staff was calculated. After implementing the proposed changes based on the ideal business process model, there is a significant equalization of employee workload and a decrease in the total labor intensity of functions. The obtained results indicate an increase in the efficiency of the operation department and optimization of the use of enterprise resources.

Multi-objective business process optimisation: a business sustainability approach

Multi-objective business process optimisation: a business sustainability approach

Multi-objective business process optimisation: a business sustainability approach

Multi-objective business process optimisation: a business sustainability approach

Implementation of expert systems in the field of trade

There is currently a steady rise in interest in the development and utilization of intelligent information systems, particularly expert systems. This article explores the importance and advantages of employing expert systems in the realm of trade and business. It investigates how expert systems can enhance decision-making processes, optimize inventory management, elevate customer service levels, and provide more precise market analysis. Additionally, the article outlines typical examples of using expert systems in trade and highlights their potential for enhancing business efficiency. Successful implementation of modern technologies in the retail sector has become a dominant factor for optimizing business processes and enhancing competitiveness. Expert systems, capable of analyzing, decision-making, and automating key aspects of trade, have become an important tool for contemporary companies. This introduction proposes an exploration into the realm of expert systems and their application in trade, considering the advantages and possibilities they offer for effective management and strategic development in this field. In the modern world of trade, where competition is constantly escalating, having efficient tools for swift and accurate decision-making is crucial. The implementation of expert systems is one of the key directions that ensures process automation and enhances the level of analytics in the retail sector. This introduction elucidates the possibilities of applying expert systems in the retail industry, offering a comprehensive overview of the benefits they can bring, while also examining examples of successful implementations of these systems in practice.

ІННОВАТИЗАЦІЯ ОРГАНІЗАЦІЇ ЗАКЛАДІВ ХАРЧУВАННЯ В ІНДУСТРІЇ ГОСТИННОСТІ УКРАЇНИ

The article examines topical issues of innovation in the field of catering in the tourism and hospitality industry of Ukraine. The concepts of the tourism industry are defined, which interact to ensure the efficiency and success of the industry. The strategic importance of innovations for increasing the competitiveness and socio-economic progress of the country in a difficult economic and political environment is emphasized. The impact of challenges, such as the effects of the COVID-19 pandemic and a full-scale invasion, on the development of the tourism and hospitality industry is analyzed. The author characterizes the consequences of these challenges for the hotel, restaurant and tourism sectors, including reduced revenues, damage to cultural heritage and economic losses. The author substantiates the need to introduce innovative approaches to the activities of catering establishments, develop infrastructure, and implement programs and projects to stabilize and develop the tourism industry. Particular attention is paid to the use of modern technologies and digital tools to optimize business processes and improve the quality of customer service. The importance of the optimal organization of these institutions, in particular in terms of product quality and effective management, is determined. The article presents promising areas of innovation in the field of catering and reflects the impact of innovative technologies on the tourism market. The article highlights the benefits of digital tools for attracting customers and improving the operational efficiency of food service establishments. The general purpose of the article is to identify the key areas of use of innovations in the field of catering aimed at ensuring sustainable development of the tourism industry and maintaining its competitiveness. In conclusion, it is noted that innovations in the field of catering open up ways to improve service, effective management and customer engagement.

ПРИМЕНЕНИЕ МЕТОДОВ ПРОЕКТНОГО УПРАВЛЕНИЯ В ДЕЯТЕЛЬНОСТИ КОММЕРЧЕСКИХ ОРГАНИЗАЦИЙ, ОРГАНОВ ГОСУДАРСТВЕННОЙ ВЛАСТИ И МЕСТНОГО САМОУПРАВЛЕНИЯ

Project management methods are gaining significant practical application not only in the activities of business structures, but also in various state, regional and local government bodies. If project methods are used in commercial organizations to optimize business processes, achieve business results, reduce costs, then authorities use project methods for a more clientoriented delivery of public services to citizens as well as for transparency and flexibility of government programs and projects implementation, to carry out electoral activities, to implement central and local government procurement. In the first part of the paper, the authors define project management, highlight its main features, tools, tendencies and issues. In the second part, the researchers characterize such project methods as Agile, Scrum, Lean, Six Sigma, Kanban; give examples of their practical application in the commercial sector and in the field of public administration.

АСПЕКТИ УПРАВЛІННЯ РОЗВИТКОМ СТАРТАПІВ В СУЧАСНИХ УМОВАХ

Startups play an important role in modern global economic development. Startups are often sources of innovative ideas and technologies that can radically change existing markets and society as a whole. Despite the significant progress in the development of startups in recent years, there remain aspects that are relevant for further research and development in this field. In this regard, research related to start-up strategies, growth, and sustainability, as well as the study of factors affecting the success and survival of startup projects, are becoming extremely relevant. The study of these aspects is a task for the further development of startups and their impact on economic and social processes. The purpose of the article is to consider the current aspects of the development of startups in modern conditions. The article is aimed at researching the definition of a startup in modern conditions and its features; systematization of problems of the theory and practice of startup management; outlining the prospects for the development of startups in Ukraine and the relevance of the development of their management. Startup promotion strategy usually includes such steps as developing an idea, defining a target audience, creating a product or service, studying the market and competitors, developing a business model and marketing plan, attracting investment, and continuous improvement on the way to success. The key is flexibility and readiness for changes, adaptation to market conditions, and quick resolution of problems. The main areas of development of startups usually include the development of new technologies, software, products, or services that revolutionize the industry or solve current problems; the creation of digital solutions to optimize business processes, increase efficiency, and facilitate access to products or services; development of technologies and energy-efficient solutions to reduce the impact on the environment and development of renewable energy sources, etc. During development, startups face a number of challenges including limited access to financing, competition in the market, insufficient expertise and resources. Creating a favorable climate for startups requires an integrated approach and cooperation between the government, business, and the academic community.

ПРИОРИТЕТЫ В УПРАВЛЕНИИ БИЗНЕС-ПРОЦЕССАМИ В ПРЕДПРИНИМАТЕЛЬСКОЙ СФЕРЕ

In a dynamic competitive environment and constant changes, effective business process management is a key success factor for entrepreneurial organizations. This work is devoted to the analysis of priorities in business process management aimed at improving the efficiency and competitiveness of enterprises in the business sector. The study examines the basic principles of business process management, such as customer orientation, process approach, continuous improvement and the use of modern information technologies. Special attention is paid to the key stages of business process management, including analysis, design, implementation and control. The work analyzes various methods of optimizing business processes, such as the introduction of a quality management system, the use of business analysis tools and process automation. The impact of digitalization on business process management is also considered, in particular, the use of technologies such as big data, artificial intelligence, the Internet of things and cloud services. The results of the study emphasize the importance of identifying and implementing priorities in business process management in order to achieve sustainable growth and competitive advantages in the business sector.

РАЗВИТИЕ ТЕХНОЛОГИЙ ВИРТУАЛЬНОЙ И ДОПОЛНЕННОЙ РЕАЛЬНОСТИ ДЛЯ УЛУЧШЕНИЯ ОБУЧЕНИЯ ПЕРСОНАЛА И ОПТИМИЗАЦИИ БИЗНЕС-ПРОЦЕССОВ

The development of virtual and augmented reality (VR and AR) technologies opens up new opportunities for optimizing business processes in various industries. This paper examines the role and application of VR and AR technologies in business, analyzes the challenges in their implementation and offers recommendations for overcoming them.

ЕКОСИСТЕМНИЙ ПІДХІД В ПРОЦЕСІ ФОРМУВАННЯ ІННОВАЦІЙНИХ БІЗНЕС-МОДЕЛЕЙ

The article systematizes theoretical approaches to the concept of “ecosystem”, including business ecosystem, economic ecosystem, innovation ecosystem, entrepreneurial ecosystem, industrial ecosystem. The article also considers the prerequisites and retrospective evolution of the transition to the work format according to the principle of ecosystems when companies build their business models. The authors proposed the definition of the ecosystem of innovative development of the industrial sector as a set of interacting business entities (real sector, business), authorities, public organizations, scientific and educational organizations, which realize the implementation of joint functional tasks based on the joint use of the resource potential of all participants (actors) in order to achieve a synergistic effect. The component composition of the ecosystem of innovative development of enterprises is proposed. Differentiation of the benefits of the participants from the application of the ecosystem approach (economic, social, institutional, infrastructural) is provided. The concept of the innovation ecosystem was studied for the analysis of dynamic open environments, which include organizations, individuals and institutions that interact in the formation, use and dissemination of innovations. The key components of innovative ecosystems are defined and their interaction is highlighted. The importance of using information and digital platforms to optimize business processes in the ecosystem is emphasized. The characteristics that are typical for innovation ecosystems and modern innovation processes are highlighted. An algorithm for the introduction of an ecosystem approach to the model of innovative development of the industrial sector has been developed. Significant attention is paid to defining the differences between digital ecosystems and traditional business alliances. The risks arising during the transition of work to this business format, as well as prospects, are considered in detail development and society’s readiness to work in ecosystems on the basis of accumulated customer service experience.

ВПЛИВ ПРОЦЕСНОГО ПІДХОДУ НА ЕФЕКТИВНІСТЬ УПРАВЛІННЯ ТА ЗАБЕЗПЕЧЕННЯ ЕКОНОМІЧНОЇ БЕЗПЕКИ БУДІВЕЛЬНИХ ПІДПРИЄМСТВ

In connection with global changes in the world economy, the problem of choosing and adapting an approach in management organizations to effectively respond to changes in the external environment becomes especially relevant. This work presents the main theoretical principles of the process approach to business management. The article conducted an investigation of the effectiveness of the process approach to improve the level of economic security in the civil service industry. A different process approach has been developed to optimize business processes. Features related to the specifics of investment and investment activity are reviewed. As a result, the economical security of the everyday life sector conveys the evidence of competitive advantages, reflected in the material, financial, personnel, technical and technological potential and organizational structure of the work life industry. The assets are for strategic purposes and goals. It is clear that at this time the process approach is the basis of modern management concepts: production organization, production management, logistics, project management and the philosophy of “gentle production”. A summary has been made about the positive infusion of a process-oriented approach to manage the economical safety of everyday life, and itself: the establishment of a process-oriented approach in the management of a process-oriented approach is based on the system go. The peculiarity of the process approach in managing day-to-day activities lies in the continuity of control at the stages of adjacent processes between their systems. The company achieves the best results with thorough basic processes. First, to clarify the process, it is necessary to understand what types of activities it includes, its function and interactions with other processes. Improved business management with a process-oriented approach can be achieved through an evolutionary and revolutionary path, obviously, through engineering or business process reengineering; The process approach to management allows management decisions to be made not based on intuition, but on the basis of facts. And it also means a set of funds for upgrading your business. In daily management, the process approach is important. It is the theoretical basis of many modern concepts of management activities.