AbstractWe address a single product, continuous review model with stationary Poisson demand. Such a model has been effectively studied when mean demand is known. However, we are concerned with managing new items for which only a Bayesian prior distribution on the mean is available. As demand occurs, the prior is updated and our control parameters are revised. These include the reorder point (R) and reorder quantity (Q).Deemer, taking a clue from some earlier RAND work, suggested using a model appropriate for known mean, but using a Compound Poisson distribution for demand rather than Poisson to reflect uncertainty about the mean. Brown and Rogers also used this approach but within a periodic review context.In this paper we show how to compute optimum reorder points for a special problem closely related to the problem of real interest. In terms of the real problem, subject to a qualification to be discussed, the reorder points found are upper bounds for the optimum. At the same time, the reorder points found can never exceed those found by the Compound Poisson (Deemer) approach. And they can be smaller than those found when there is no uncertainty about the mean.As a check, the Compound Poisson and proposed approach are compared by simulation.
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