Area Of Knowledge Management Research Articles

Mapping the Knowledge Management Education and Professional Landscape in Brazil

Abstract: The article shows how the knowledge management area has developed in Brazil, in terms of academic and scientific foundations as well as organizational support and collaboration networks in the extra-academic context. In this way, it documents the existence of a corpus of reference sources already available for those interested in the subject as well as a deepening the understanding of knowledge management at the master’s and doctoral program levels.

The Relationship between Knowledge Sharing Capability and Competitiveness of Chartered Public Universities in Kenya

Purpose: The purpose of this study was to establish the relationship between knowledge sharing capability and competitiveness of chartered public universities in Kenya. Universities are knowledge intensive environments, and play a central role in the creation and dissemination of knowledge that they generate. Accordingly, it would be expected that such institutions would adopt proactive approaches to the incubation of knowledge management capability and strategies, and that they would have better insight on how to achieve and optimize the value of their knowledge assets. However, research has shown that this is not the case, and that the approaches adopted by universities are passive and inconsistent. In addition, although there is a strong body of research in the area of knowledge management in commercial environments, and growing interest in knowledge management in public sector organizations, there has been little research on knowledge management capability in universities. Methodology: The study adopted a descriptive design. The population of the research consisted of 31 chartered public universities authorized to operate in Kenya as at December 2020. The study adopted a census methodology while purposeful and convenient sampling was adopted to select respondents amongst the middle level management staff. The study used both secondary and primary data. A self-administered questionnaire was used as the primary data collection instrument. Out of 155 questionnaires that were sent out, 123 were filled and returned. Statistical Package for Social Studies (SPSS) was used for data analysis. The study used regression model to estimate the level of significance which yielded a positive and significant influence of knowledge sharing capability on competitiveness of chartered public universities in Kenya. Findings: The findings pointed out that knowledge sharing capability significantly influenced competitiveness of chartered public universities in Kenya. The public universities should therefore entrench knowledge management practices in their day to day operations in order to remain competitive. Unique Contribution to Theory, Practice and Policy: The study recommended that public universities should embrace knowledge sharing practices in their operations as it enhances competitiveness. One of very important factor in knowledge sharing is that university stakeholders should be accorded with formal, informal and virtual space to interact with each other for knowledge exchange.

Reshaping Knowledge Flow: The Impact of Ecollaboration Platforms in It-Project Knowledge Transfer

This research embarks on an in-depth exploration of the transformative dynamics initiated by eCollaboration platforms in the field of IT project management, with a particular focus on knowledge transfer processes. The study delves into the intricacies of knowledge transfer, encompassing both its intra-project dynamics and its transfer from projects to project-based organisations (PBOs). The overall aim is to unravel the impact of eCollaboration platforms on this complex process and to provide insights into the evolving landscape of knowledge management in the context of IT projects. Methodologically, the study adopts a qualitative content analysis approach. Recognising the paradigmatic aspects that might limit insights for proponents of the quantitative paradigm, the chosen approach facilitates an in-depth exploration of the multifaceted nature of knowledge transfer within IT project management. The study involves a cohort of eleven project managers in Austria, with meticulous interviews conducted and recorded to ensure a comprehensive data collection process. The subsequent data analysis involves a systematic evaluation of the accumulated information derived from these expert interviews. This comprehensive analysis integrates both quantitative and qualitative components, providing a nuanced understanding of how eCollaboration platforms influence knowledge transfer within the complex landscape of IT projects. The research findings provide valuable insights into the evolving dynamics of knowledge transfer in the context of IT project management. By examining the impact of eCollaboration platforms on this process, the study contributes to a deeper understanding of the challenges and opportunities that arise in the area of knowledge management in IT projects. These findings have practical implications for project managers and organisations seeking to optimise knowledge transfer processes within their projects and project-based organisations. Ultimately, this research serves as a timely exploration of the transformative potential of eCollaboration platforms to reshape the flow of knowledge within IT project management. It paves the way for improved collaboration and knowledge sharing in the digital age and offers a critical perspective on the evolving landscape of IT project management practices.

Project Change Canvas

Project management plays a critical role in boosting the success of organizations' projects. However, no matter how well a project is managed, changes are inevitable during its execution. It is crucial to evaluate the impact of these changes before implementing them to ensure they do not compromise the project's success. Existing techniques for assessing the effects of changes have several limitations—particularly in their failure to account for how changes might affect various aspects of project management, such as scope, cost, time, resources, communication, risk, procurement, or overall success. To overcome this limitation, this article introduces a new technique – the Project Change Canvas – that enables the systematic assessment of changes in information systems and technology projects by identifying and weighing their potential impacts across all relevant project management knowledge areas.

Project Management Knowledge Analysis – A Case of Symptom Checker Development Project

Over the past years, emerging technologies have always been crucial for organizations from various industries. Several organizations have implemented new technologies to serve customers’ needs better and be more competitive in the market. Healthcare services are also one of the industries that need to stay up to date with recent technologies. Therefore, they can apply these technologies to their information systems projects. This paper aims to discuss a case of symptom checker development project carried out in a hospital in Thailand. Project management knowledge areas applied in the project are also identified from the activities performed in the project. Moreover, the main problems that occurred during the project were addressed along with the recommendations for solving the problems. The findings suggest that organizations apply only some project management knowledge areas from the framework. Those are project scope management, project procurement management, project integration management, project schedule management, project quality management, and project communication management.

Facing AI with knowledge: an investigative study on the utilisation of service robots and employee knowledge management behaviours

ABSTRACT Knowledge is the source of competitive advantage for employees in the labour market and for businesses in the services market. While academic research on knowledge management has made significant progress, the impact of robotic utilisation on the knowledge management behaviour of service employees remains limited, particularly with respect to the entry of artificial intelligence and robots into tourism and hospitality settings. Drawing on stress coping theory, this paper explores the mechanisms through which the utilisation of service robots influences employee knowledge management behaviour. Through a survey of 347 hotel employees, we conduct a multiple regression analysis on the data. The findings indicate that the utilisation of service robots positively influences employees’ knowledge management behaviours, with learning tensions partially mediating this relationship, and a paradox mindset negatively moderating the impact of learning tensions on knowledge management behaviour. The research findings theoretically enrich the body of knowledge in the areas of service robots, human-robot interaction, and knowledge management. Practically, the research conclusions provide insights for tourism and hospitality organisations adopting robots on how to embrace change, leverage the learning tensions and paradox mindset, and thereby fostering a more engaged and motivated workforce in the realm of knowledge management.

Sustainable Building Construction Materials in the United Arab Emirates: A Review

The construction industry, a major player in economic development, is facing increased pressure to address sustainability concerns amidst rapid population growth and urbanization. With global projections indicating a significant rise in building demand by 2050, sustainability has emerged as a crucial focus area and paradigm shift to enhance environmental friendliness, quality, and project outcomes. The UAE, renowned for its vibrant construction industry, offers a unique context for examining the integration of sustainable practices. The use of sustainable construction practices is growing in the UAE, where the built environment plays a key role in economic growth and environmental stewardship. The United Arab Emirates (UAE) aims to foster long-term sustainability while enhancing the standard of living for current and future generations by integrating social, environmental, and economic aspects within construction projects, while also reevaluating conventional sustainable development frameworks and embracing a triple bottom line approach. This research was conducted to explore sustainable construction material usage and evaluation in the United Arab Emirates. The literature was reviewed for sustainable building construction materials across the UAE in the SCOPUS index from 2014 to 2024, as well as the regional regulations concerning the subject. This study evaluated the increasing trend of sustainable construction material research works, as well as the sound regional parameters of sustainable construction materials implemented across the country. Through an exploration of the significance of sustainable construction materials, this research underscores the multifaceted benefits of locally sourced, recyclable, and renewable materials in reducing environmental impacts, fostering economic and social well-being, and improving overall project performance and project management practices. The construction sector’s role in economic development and its substantial environmental impact are discussed in alignment with sustainable construction materials, sustainable construction practices, and the need to enhance environmental sustainability and create healthier built environments. In the realm of sustainable construction materials, project management knowledge areas encompass a range of factors. These include the properties of materials sourced regionally; the incorporation of recycled content; considerations for indoor air quality, energy, and water efficiency parameters; and how these properties relate to project scopes, scheduling constraints, and challenges. Additionally, the availability of resources and competency levels, quality control standards, specifications, communication strategies, and stakeholder involvement play crucial roles. It is important to assess both the positive and negative risks associated with these elements across construction projects.

Breakthrough Barriers to Knowledge Sharing Using Modern Technologies in Academic Libraries in South Africa

In an increasingly globalized and knowledge-based economy, this study aimed to investigate the adoption of modern technologies for effective knowledge sharing and enhancing knowledge access in academic libraries. The study was underpinned by the organizational knowledge creation theory (OKCT) and knowledge sharing model. The findings reveal that although modern technologies, such as the internet of things (IoT) and blockchain technologies, have been seen as suitable knowledge sharing strategies by many institutions, the level of their adoption is still low in academic libraries in South Africa, especially in the area of knowledge management. Several recommendations are thus made, and among others are the improvement of technology infrastructure and the enactment of policies for promoting knowledge management and sharing.

Asana and Trello: A Comparative Assessment of Project Management Capabilities

Project management tools are essential for streamlining project management activities and providing a variety of functionalities to assist organizations in executing projects efficiently. The selection of an appropriate tool is crucial, given the many options available in the market. This scholarly article employs a comparative analysis methodology to scrutinize two prominent project management tools, Asana and Trello. The aim is to assist companies and organizations in making informed decisions based on their specific needs. The comparative analysis delves into the strengths and weaknesses of Asana and Trello, assessing their features, functionalities, and suitability in the context of knowledge management areas. Both tools are evaluated for their capability to address project management challenges and improve organizational processes. The study concludes that the choice between Asana and Trello hinges on factors such as project scale, organizational requirements, and the preferred level of complexity. With its comprehensive features, Asana emerges as ideal for larger, agile-oriented projects. In contrast, Trello's simplicity and user-friendly interface suit relatively smaller projects well. This analysis provides valuable insights for organizations to align their project management tools with specific project conditions, facilitating optimising project execution processes to meet their unique goals and requirements. In terms of features, Asana outshines Trello by providing a more extensive range of functionalities that effectively support the mapping of knowledge management areas.

Enabling knowledge sharing in a production context in China

AbstractThere is limited research on the cultural influence on knowledge sharing in production contexts. In view of the gap in literature, this study draws on a multi‐criteria decision‐making approach, the analytic hierarchy process (AHP), to identify and rank different enabling factors of knowledge sharing in the workplace of a Chinese electronics plant on the basis of the relative importance ascribed to them by operators, leaders, and managers. The fieldwork research was conducted in a Chinese electronic plant, considering the judgment of 121 operators (blue‐collar workers), 56 production leaders, and 9 managers selected by convenience. The findings reinforce the understanding about the importance of integrating factors related to people, process, and knowledge to enable knowledge management in different cultural contexts, which may support managers' needs for lessons learned from other organizations in the areas of knowledge management, organizational learning, and process management.

Knowledge management positioning in the information science era: Bibliometric analysis for the time frame from 2000-2023

INTRODUCTION: To navigate the field of knowledge management (KM) for effective performance in data science, business intelligence, and database systems, all stakeholders, including academicians and professionals, must be informed of the recent state of practice and theory in KM. A detailed bibliometric study of publications can help with this problem by giving a comprehensive picture of the publications' trends and progression. From 2000 to 2023 OBJECTIVES: To examine the pattern of publication in the area of knowledge management. METHODS: Two methodologies are employed to examine and interpret the bibliometric data acquired from the Scopus database. Citation and publication building evaluations were performed to gauge the emergence of the field of knowledge management, and secondly, VOS viewer software was used to simulate the projection of knowledge management grounded on bibliographic coupling (BC), co-citation, and co-occurrence (CC). RESULTS: The citation and publication structures indicate a steady improvement in the findings..

Crisis Innovation: Leveraging Virtual Hackathons for Rapid Ideation

The COVID-19 crisis brought about an unprecedented wave of interest into rapid ideation and innovation. Among others, the pandemic triggered a series of collaborative innovation events—so-called hackathons—to leverage the power of the crowd for crisis response. In contrast to earlier hackathons, these events are different in their speed of mobilization, global scale, and their fully virtual nature with organizers and teams being geographically dispersed. Analyzing this new empirical phenomenon, we characterize COVID-19 hackathons against other forms of innovation crowdsourcing and describe challenges and best practices in the areas of people management, session management, technology, and knowledge management. Based on our empirical findings, we develop a conceptual framework that emphasizes the importance of managing virtual crisis hackathons as the integrated sum of its different parts. Empirical evidence is presented to demonstrate how open innovation efforts such as hackathons can be leveraged for crisis management and more generally for ideation activities in increasingly remote working environments. This article contributes to crowdsourcing research by highlighting key differences of virtual hackathons from the traditional crowdsourcing approaches and hackathons investigated by prior research. Moreover, we affirm the value of mobilizing knowledge from different sources, particularly from a broad spectrum of civil society.

Which project management knowledge areas do SME’s managers value the most? - The case of Lourinhã municipality

SMEs play a significant role in economic activity through employment, innovation, and growth, undertaking projects as an engine to survive. However, project management standards are considered bureaucratical for those environments of scarce resources where the manager usually act as project manager. Therefore, due to unfamiliarity or resource constraints, managers may perform the processes they are most familiar with or that are easier to perform instead of those with a higher impact on project success. Hence, this study aims to understand the degree of knowledge, importance, and extent of use of each knowledge area to the SMEs managers in Lourinhã municipality in order to provide training guidelines to foster the development of the region’s SMEs. Quantitative research was undertaken with a survey for the empirical research. Results show a nescience regarding Project Management; that areas with a strong link to costs are prioritized; and that SMEs managers learn and understand the importance of project management practices mainly by applying them. Introductory level workshops and the creation of entity to support managers on project management practice were proposed.

Lean and agile project management knowledge areas: a systematic literature review

Lean and agile project management knowledge areas: a systematic literature review

Lean and agile project management knowledge areas: a systematic literature review

Lean and agile project management knowledge areas: a systematic literature review

A Qualitative Study on Artificial Intelligence and Its Impact on the Project Schedule, Cost and Risk Management Knowledge Areas as Presented in PMBOK®

The aim of this paper is to study the main areas in which artificial intelligence (AI) will impact the field of project management in relation to cost, risk and scheduling. The research model was based on a previous study of the ten project management knowledge areas presented in PMI’s PMBOK 6th edition, where project schedule, cost and risk management knowledge areas were identified as being the ones most likely to be affected by the development of AI. A group of graduates from a Master of Project Management program were assessed in an online questionnaire, reflecting the PMBOK’s elements of best practices and how AI will affect the project management profession in the future. Different elements of the three knowledge areas were considered to be affected more by AI than others. The schedule baseline is the element believed to be affected the most out of the project schedule management elements. For project cost management, the estimation of resource costs is believed to be affected the most. In the case of project risk management, the application of AI will have the strongest impact on the probability and impact formats.

Correlation between Project Leadership Competencies and Successful Project Management

One of the pillars in the success of project management is a successful leader. It’s worth mentioning that the leader success is associated with possessing the best leadership competences. The research paper demonstrated multiple important competencies to achieve the success like Project Time Management, Resource Management and Communication. This is clear that such competencies are associated with Project Management Knowledge areas. The research paper introduced and defined the topic, demonstrated the research thesis statement and problem, gathered literature review and secondary data from recent sources and finally it derived the weaknesses and strength of the gathered leadership competencies.

The Use of Personal Knowledge Management Initiatives by Teachers in Poland. Contribution to the Discussion

The article discusses the issues related to personal knowledge management (PKM) and initiatives undertaken in this area by a professional group of teachers. These issues are still insufficiently researched, and thus cognitively interesting and requiring further exploration. The aim of the study was to determine the level of teachers' initiative in the area of personal knowledge management, with reference to the relationships between the variables characterizing the surveyed teachers, such as: gender, age, seniority, type of educational institution and the position held. In the study, conducted by means of a diagnostic survey method among 169 professionally active teachers, the author's Questionnaire of Personal Knowledge Management Initiatives was used. The obtained research results were statistically analyzed using the PSPP program, Gnu General Public License Version 3. The data were processed using the ANOVA analysis of variance. The applied method of standard deviations showed that the largest group of the surveyed teachers presents an average level of initiative in the field of personal knowledge management. Based on the obtained results, it can also be concluded that: women, teachers with the longest seniority, from the oldest age group, holding managerial positions; employed in kindergartens and educational non-school institutions, are characterized by a higher level of initiative in the field of personal knowledge management. The obtained research results are of practical importance both for teachers and for the organizations in which they work. They may also contribute to the introduction of new solutions in the education of future teachers at the university level, as well as to the organization of training and workshops improving and developing personal knowledge management skills among professionally active teachers.

Knowledge Management in Enhancing Organizational Flexibility in Manufacturing Enterprises

In today's market conditions, enterprises operate in times of uncertainty, constant pressure from competition, increasing quality requirements, and rapidly changing technologies. The speed and intensity of changes mean that enterprises are forced to look for the most effective flexible actions to meet market conditions. The dynamic capabilities of enterprises are reflected in the dimensions of flexibility, which have different speeds and are conditioned in different ways, e.g., through the level of knowledge management in the enterprise. The article is based on the review of international literature using the science mapping method in the area of knowledge management and organizational flexibility, as well as the results of the research conducted on a group of manufacturing companies. The aim of the article is to indicate the level of knowledge management in manufacturing enterprises and its impact on selected dimensions of flexibility in the areas of organizational activity. The study is based on the results of the research on a group of 355 Polish enterprises, which was carried out in 2022. The author's questionnaire was used during the study. The results of the study were the basis for the analysis, which indicated the level of knowledge management and the level of organizational flexibility in manufacturing enterprises. The analysis also made it possible to indicate whether there are dependencies between the level of knowledge management and the level of flexibility in the organizational dimensions of companies' operations. The novelty of the article is the indication of recommendations for the increase in the level of knowledge management in order to enhance the flexible actions necessary in an extremely turbulent organizational environment.

Strategic Patterns in the Concept of Sustainable Development of Manufacturing Processes in the Field of Knowledge Management in Companies Operating in the Metal Industry in Poland

Sustainable development is an opportunity for modern enterprises to build unique market advantages, but it is always a kind of compromise between financial benefits and activities focused on environmental protection. It also requires companies to be able to acquire and process information, the sources of which are both internal and external, and to process it into effective knowledge. Quality management processes are an important element supporting knowledge management as a consequence of similar priorities. There are direct and indirect relationships between quality management, knowledge management and sustainable development. Related issues are an important element of modern research, but there are still some knowledge gaps that need to be filled. The authors, based on the literature analysis, concluded that there are no studies defining the relationship between quality management and knowledge management in the context of sustainable development relating to the Polish metal industry. Therefore, the objective of this study is to identify patterns of company activities in the area of knowledge management relating to the improvement of manufacturing processes in companies operating in the metal industry in Poland. At the same time, it was indicated which aspects of knowledge management are at the centre of management’s concerns. The study was carried out using a survey questionnaire, with 1930 questionnaires collected from employees in 50 companies selected for the study. The study carried out discovered that in the various areas of the Japanese knowledge management model, companies distribute the emphasis differently, which manifests itself in the procedures and ways of operating. At the same time, there are significant differences between large and medium-sized enterprises, indicating that the scale of operation influences the perception of the importance of individual elements of the knowledge management system in the context of sustainable development.