PurposeThis paper aims to explain the factors shaping collective action within low-cost housing communities, focusing on parcel holders, through the utilisation of an expanded institutional analysis development (IAD) framework, which extends upon Ostrom’s foundational framework. Additionally, the paper explores four different property management approaches accessible to these communities.Design/methodology/approachThe research employed a mixed-method approach comprising four sequential steps. Firstly, a quantitative inquiry entailed a questionnaire survey administered to 633 parcel holders across four low-cost housing schemes, aimed at discerning factors influencing collective action. Subsequently, a qualitative investigation involved face-to-face interviews with key stakeholders to elucidate the contributing factors of collective action, with a specific focus on Nursa Kurnia (a successful low-cost housing scheme comprising 200 units), accessible via Kuala Lumpur Middle Ring Road II. Thirdly, the study explored the social practice of “commoning the governance”. Lastly, the paper advocated for housing policy interventions, specifically proposing government subsidies for lower-income parcel holders.FindingsExemplified by the success of Nursa Kurnia, the research findings emphasised the importance of shifting local management’s mindset from a zero-sum approach to a win-win perspective. It highlighted the pivotal role of four factors (resource system, governance system, context and historical development) in shaping collective action and fostering improved property management practices. Moreover, the study highlighted the potential of “commoning the governance” as a new approach capable of addressing collective action challenges in low-cost housing management, presenting a promising avenue for future endeavours.Research limitations/implicationsAs more studies utilising the expanded IAD framework become available in the future, there is potential for further refinement and enhancement of the framework.Practical implicationsThis study offers valuable insights for policymakers, property developers, local management and local communities, shedding light on challenges associated with the self-organisation of shared resources. Moreover, it highlights the potential of “commoning the governance” as a new property management approach to mitigate the impact of collective action problems.Social implicationsThe well-being of society’s most vulnerable segment is indicative of the overall societal health. This underscores the significance of addressing the interests and needs of these lower-income groups within the broader social context.Originality/valueExploring collective action within the context of self-organising low-cost housing, the study delves into an area marked by persistent challenges like free-riding tendencies and vandalism. Despite significant attention given to collective action issues in the past, the novel approach of “commoning the governance” remains unexamined in the realm of low-cost housing maintenance and management.
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