Acquisition Of New Competencies Research Articles

Redesigning Continuous Professional Development: Aligning Learning Needs With Clinical Practice.

Continuous professional development (CPD) in health care refers to the process of lifelong learning including the acquisition of new competencies, knowledge, and professional growth throughout the career of a health care professional. Since implementation, there has seen little change or innovation in CPD. This perspective will review the current state of CPD, including the challenges in traditional CPD models, foundations and strategies for redesign to meet the needs of current and future physicians, and suggestions for changes to modernize CPD. Precision education and the use of technology, including artificial intelligence, and their application to CPD will be discussed.

The impact of lifelong learning and investments in employee development on employee productivity and performance

This abstract highlights the significant positive influence of lifelong learning on both individual employee performance and broader organizational effectiveness. In today's dynamic and ever-evolving work environment, the concept of lifelong learning stands as a cornerstone for individual and organizational growth. This study investigates the profound impact of lifelong learning initiatives on employee performance within various professional settings. The findings underscore the pivotal role of lifelong learning in fostering a culture of adaptability, skill enrichment, and heightened problem-solving capabilities among employees. As employees engage in continuous education, upskilling, and professional development, a direct and positive effect on individual performance is observed. The acquisition of new competencies and knowledge positively influences productivity, innovation, and overall job proficiency. Moreover, the study revealed that a commitment to lifelong learning not only contributes to improved individual performance but also impacts organizational outcomes. Organizations that encourage a culture of continuous learning see higher levels of employee engagement, lower turnover rates, and greater levels of innovation and flexibility. A learning-centric workplace such as this leads to improved organizational performance and a competitive advantage in the marketplace. The abstract closes by arguing for the incorporation of lifelong learning initiatives into organizational strategy, emphasizing their role in improving employee performance and cultivating a resilient and adaptive workforce capable of managing the changing needs of the modern workplace.

TEACHER’S PROFESSIONALIZATION UNDER MARTIAL LAW IN UKRAINE

The article examines the professionalization of teachers in the context of unforeseen situations, in particular the war of the Russian Federation against Ukraine. It is concluded that martial law in Ukraine has affected the priorities of teacher professionalization, as the priorities in the mission and professional activity of the teacher have changed. In the article, the professionalization of a teacher is considered as a process aimed at developing such qualities as adaptability, stress resistance, flexibility, creativity, critical thinking, and provides for such teacher training that provides awareness of a wide range of social needs and challenges to the country, society and the teacher generated by the war, equipping the teacher with knowledge, technology, new competencies that allow him to work, maintain and improve the quality of education in the conditions of uncertainty. Two priorities in the teacher's mission are highlighted: preserving the generation that will further shape the future of Ukraine (professional activity and professional training of teachers should be considered through the prism of preserving the health and lives of children and youth); ensuring the maximum resource of the teacher's own state for professional activity. The challenges to the professionalization of teachers under martial law are analyzed, in particular, the acquisition of new competencies, primarily digital, overcoming the educational losses of students, mastering new forms and methods of teaching in the virtual space (remote, correspondent, mixed, hybrid, mobile, etc.), mastering the technologies of creative development of students, in particular, the expansion of educational and creative tasks to increase the psychorehabilitation effect of the educational process.

CHARACTERISTICS OF THE COMPETENCIES OF THE PEDAGOGICAL STAFF IN THE CURRENT CRISIS SITUATION

Recently, the changes taking place in RA due to the long-term crisis situation (war, covid-19 consequences) are challenging for professional abilities, among which we specifically referred to the professional competencies of pedagogical staff and their changes based on the effects of the crisis. The paper presents the results of the study of the teaching staff competencies from the standpoint of mental activation, emotional tone and stress resistance parameters. Our goal is to show the manifestation of the above qualities as an additional resource in pedagogical activity, as well as the acquisition of new competencies. It is important to note that the modern conditions have been challenging for the professional competencies of pedagogical staff with the need to use technologies, as well as the changes that lie ahead came as a result of a number of effects caused by the crisis situation. Generally, the profession is made by competencies including the knowledge, skills and abilities and in crisis situation these components becoming the target. Pedagogical staff’s stress can be represented as the experience by a teacher of unpleasant emotions, such as tension, frustration, anxiety, anger, and depression, resulting from aspects of work as a teacher [9,11]. In recent years, steadily increasing costs and consequences of pedagogues’ stress has received growing concern. To reduce the negative effects stress has on pedagogues, more attention needs to be placed on these growing effects of the crisis [10]. Pedagogical stress is caused by environmental factors as well as individual characteristics. Major environmental factors include poor working conditions, scarcity of resources, heavy workloads, low level of ability to adapt to crisis situations, low level of openness to experience, emotional tone and etc.

Competence Attrition: A linguistic theory of the effects of external competence acquisition for organizations

What happens to old competences in organizations when new competences are acquired? In this paper, we propose a competence attrition theory to explain the effects of acquiring new competences on previously acquired ones. While the presumed positive role of available competences for the acquisition of new competences has been the subject of extensive research, the potentially negative effect of the acquisition of external competences on the availability and use of existing competences has not been sufficiently theorized. We aim to do so by extending existing learning and absorptive capacity theories with insights from linguistics on competence attrition. Specifically, informed by parallel patterns in language acquisition and attrition, we develop a set of focused propositions on competence acquisition and attrition in organizations. We end the paper by discussing the implications of our theorizing for existing theory and research.

Systematization of scientific approaches in the contemporary motivation system and staff incentives

The article is devoted to the analysis of scientific approaches to the staff motivation and incentive systems in contemporary conditions. The dynamically developing world poses ever new challenges for mankind. They can be solved only with professionally formed human capital. Therefore, the author presents in the article an analysis of the existing types and forms of personnel motivation and incentive systems, and also highlights the factors of the modern world that dictate the introduction of new tools and methods for motivating employees of enterprises. Such factors are digitalisation processes that require the acquisition of new competencies in this area not only for specialists and management personnel, but also for workers involved in the production of tangible products and the provision of services. Another equally important factor is the crises (financial, political, pandemic, military actions, etc.), which have occurred several times over the past twenty years, and under these conditions, managers and business leaders are forced to change approaches and make changes to existing employees’ motivation systems. The conducted research can be reflected in the development of systems for motivating and stimulating personnel in modern conditions.

КАДРОВА ПОЛІТИКА НА СВІТОГЛЯДНО-ЦІННІСНІЙ ОСНОВІ

The article substantiates the necessity of using a worldview-value approach to the formation of personnel policy as a modern conceptual basis for the development of the intellectual potential of society. It is emphasized that in the personnel management system personnel policy has a special role as it covers key aspects of personnel activities aimed at ensuring the effective operation of the organization. Personnel policy organically combines ideology with mechanisms that determine the priority areas of development of each organization depending on strategic goals and conditions. The main milestones of the perception of the human factor in the activities of organizations are characterized in accordance with the historical stage of development of society and the economy. Emphasis is placed on modern challenges that highlight the human resource as a special value. It is noted that the ideological personnel policy under the influence of today's trends unfolds in the direction of worldview and value orientations aimed at personnel development, talent management, effective communication, preservation of mental health of personnel, harmonious team cooperation. The modern principles of formation of personnel policy on a worldview and value basis are defined and characterized, among which the principle of human-centrism, which becomes dominant in the conditions of war and permeates all areas of personnel policy, is highlighted. The main functions of personnel policy aimed at the implementation of tactical and strategic tasks of the organization and strengthening of personnel potential are highlighted. The important priorities of personnel policy at the state and local levels caused by the war were determined. The conditions that ensure an effective personnel policy are specified, in particular: a combination of professionalism, creativity and spirituality, acquisition of new competencies in accordance with industry 5.0, search for motivational mechanisms and technologies for the return of highly qualified personnel, reduction of the deficit in the labor market, ensuring personnel safety. Among the wide range of components of personnel policy, the features of formation, preservation, restoration and development of personnel potential in accordance with the worldview and value concept are emphasized. The expediency of further research in the direction of concretizing the content of personnel policy with new elements in accordance with the influences of the external environment is substantiated.

Applying Nurse Practitioner Student Reflections in Design of Telehealth Curricula

Telehealth demand increased precipitously among all populations, particularly Medicare beneficiaries with complex care needs, during the coronavirus disease 2019 pandemic. Current nurse practitioner (NP) graduates require practice readiness in telehealth when transitioning to advanced practice. Competency-based education models integrate progressive, multimodal evaluation of core practice competencies, including telehealth. Self-reflection supports student acquisition of new competencies. Thematic analysis of guided reflections after a pilot gerontologic robot-enabled telehealth simulation identified curricular opportunities in a primary care NP program. NP students’ perceived challenges in communication and adaptation to virtual patient presence were considered in building integrated telehealth curricula in clinical courses applying the 4Ps of Telehealth Education (Planning, Preparing; Providing; and Performance Improvement) framework.

ОСОБЛИВОСТІ ФОРМУВАННЯ КОНКУРЕНТНИХ ПЕРЕВАГ ЗЕМЛЕКОРИСТУВАННЯ В КРАЇНАХ ЄВРОПЕЙСЬКОГО СОЮЗУ ТА УКРАЇНІ

The article studies the peculiarities of formation of competitive advantages of land use in such countries of the European Union as France, Germany, the Netherlands, Denmark, Austria, Hungary, Lithuania, Italy, Belgium, etc. It has been found that in European countries private ownership of land dominates, A soil conservation and conservation programme is in place, free consultations on rationalization of land use, prevailing leasing relationships, successful development of the land market, functioning of land use is based on the activities of highly specialized farms, operating financial support for enterprises maintaining competitive positions in the market, operates a specialized land protection legislation, there is a concept of the economy. It has been found that special factors on which the competitive advantages of land use depend are the acquisition of new competencies in the implementation of production; the use of new competitive technologies; Implementation of innovations to increase production efficiency; application of progressive competitive advantages; effective use of existing production resources. It has been determined that the competitive advantages of land use in Ukraine in the current conditions should include ensuring a balanced distribution of land between economic entities and sectors of the national economy; strengthening the integration of science, Education and production; restoration of production capacity and knowledge-intensive production in the economic space; rehabilitation of transport infrastructure and logistics; Updating existing production capacities; supporting international business cooperation; harnessing new knowledge and experience and developing business technologies for land operators. The marked competitive advantages in their implementation can ensure a high standard of living of the population, as well as will stimulate the achievements of economic entities in competitiveness in the world space.

The influence of globalization processes on the development of the adult education system

The article examines the main aspects of the impact of globalization processes on the development of adult education. Trends in the development of adult education in the context of globalization are identified. The peculiarities of the competence approach to adult learning and the priorities of the educational policy are analyzed, the essence of the main key competencies is revealed. The options for solving the problems of adult education are substantiated, which largely depends on the content of the educational process in the humanities, which is a necessary component of forming a worldview in the acquisition of new competencies, professional knowledge and skills, highlights the experience of international organizations.

ПОДГОТОВКА КАДРОВ ДЛЯ СЕЛЬСКОГО ХОЗЯЙСТВА В УСЛОВИЯХ ЦИФРОВОЙ ЭКОНОМИКИ

In connection with the introduction of digital technologies, many companies plan to hire new employees with digital competencies, or retrain existing employees in the workplace, or outsource some functions to external contractors, thereby reducing the number of employees who do not have the required competencies. Based on the analysis of the different approaches of the existing educational standards for the four enlarged groups of specialties and areas of training that determine the agricultural profile of agricultural universities, it can be concluded that in many educational standards of higher education institutions there are no competencies for the formation of digital literacy among students (master’s and master’s degrees) in the rest it is only the initial stage of digital literacy. In this regard, the development and implementation of a model for the transformation of agricultural personnel into digital agriculture, based on the principle of continuity, network interaction, social responsibility of business and education, is becoming the most relevant.
 To solve this problem, to form a modern system of training personnel for agriculture in the digital economy, a model of the cluster-network platform “Advanced training and training of personnel in the conditions of digital transformation of agriculture” has been designed, which will allow adapting the educational potential of programs to specific requirements and the formation of digital competencies; to form an effective system of end-to-end and continuous acquisition of new competencies in the digital economy by bringing together representatives of science, government and business into a single digital space. Thus, this project will allow participants to complement each other to increase the intensity of activities at the digital stage of agribusiness transformation, and industry educational institutions to become centers of regional development

PEDAGOGŲ KVALIFIKACIJOS TOBULINIMO EFEKTYVUMAS ANDRAGOGO ORGANIZATORIAUS VEIKLOS ASPEKTU

Scientific literature, LR legal acts and analysis of research conducted in Lithuania shows that the process of teachers’ qualification development is related to adult education and organization of teaching / learning, is relevant as a source of improvement of teachers’ pedagogical as well as andragogical activity and acquisition of new competences. But this process is complicated and consists of professional activity’s self-assessment / assessment, planning, self-improvement / improvement, practical application, reflection and as an aspect of quality assurance it is a repeated cycle of actions to improve quality. Knowing that andragogue organiser’s professionalism is one of the most important conditions for this process to be successfully and qualitatively implemented, the issue raised in this article is: what is the role of andragogue organiser’s professionalism in striving for effectiveness of teachers’ qualification development? The conducted quantitative research confirmed the importance of andragogue organiser’s professionalism for the effectiveness of this process. It is found that the main objective of teachers’ qualification development, that is, the quality of their professional activities and the acquisition of new competences will be achieved if the andragogue organiser will professionally implement the teachers’ qualification development process beginning with analysis of learning needs and ending with practical application of acquired competences. In the practical approach empirical data presented in this article can be significant in: 1) seeking to reveal the effectiveness of activity of Klaipeda District Education Centre that provides teachers’ qualification development services; 2) improving and ensuring the quality of this process; 3) achieving andragogue organiser’s professionalism (internal professionalism – improvement of professional competences by examining the analysis of research results, external professionalism – justification of andragogue organiser’s role of professionalism in the effectiveness of teachers’ qualification development).

New Methods of Teaching at Russian Universities in the Context of Society Digitalization

The article provides a classification of new teaching methods used by university teachers in order to adapt students to learn new material in the context of their cognitive activities. In modern conditions of the rapid development of digital technologies, it is becoming increasingly difficult to navigate the growing flow of information, so teachers are faced with the problem of helping students learn more effectively, especially if students lack knowledge of new digital technologies. Therefore, the function of the teacher is changing significantly, and there is a need to use such teaching methods that help students more easily and quickly recognize reliable sources, at the same time acquiring the ability to set the necessary search queries and navigate through digital space. New learning technologies, such as gamification, blended learning, mobile learning, micro-learning, project-based learning and facilitation sessions, contribute to the active teacher-student interaction and the formation of new knowledge and competencies. At the same time, the process of acquiring knowledge becomes secondary, and the acquisition of new competencies that will be necessary in future professional life comes to the fore. The digital educational landscape offers students a greater choice, which actualizes the promotion of new educational technologies in the modern university space.
 Keywords: new teaching methods, digitalization, Russian universities, blended learning, gamification

Motivators of Participation of Kazakhstani Youth in Public Associations

According to the results of a sociological study of activists of youth associations and using a questionnaire conducted in 2019 (N = 350 people according to the quota-target sample), the paper reveals the motives for youth participation in these organizations. The author interprets motivation as a combination of interrelated personal and social preferences of young people, correlated with their promising expectations. It depends, to a large extent, on the variety, social orientation of the association, the opportunities it provides for the self-development of the individual. The popularity of youth associations depends on their influence on the socio-economic, socio-cultural development of the region, country, and on their opportunities to provide conditions for the manifestation of a person’s creative abilities in the process of interaction with other participants. The main motivation to participate in the activities of various youth associations is personal self-realization. It is ensured by the fact that joint activity allows a young person to fully demonstrate his knowledge, skills, and abilities. Such activity also ensures the spiritual, physical, intellectual development of the new generation. A significant motivation is the development of communication skills, the expansion of social ties with peers, the acquisition of new competencies that allow people to adapt to the new requirements of a rapidly changing world.

VOĐENJE KAO NEZAOBILAZNA FUNKCIJA SUDIONIKA ODGOJNO-OBRAZOVNOG PROCESA U SUVREMENOM VRTIĆKOM KONTEKSTU

Kvalitetno obavljanje odgojno-obrazovne djelatnosti u kontekstu suvremenih ustanova ranog i predškolskog odgoja i obrazovanja zahtijeva profesionalno pedagoška, didaktička i metodička znanja stečena kroz inicijalno obrazovanje, ali i dodavanje i primjenu brojnih drugih kompetencija. U radu je analiziran kontekst ustanove za rani i predškolski odgoj i obrazovanje u svjetlu suvremenih paradigmi u odgoju i obrazovanju iz kojih nedvojbeno proizlazi potreba stjecanja novih kompetencija s naglaskom na voditeljske kompetencije koje postaju bitna pedagoška svojstva svih nositelja odgojno-obrazovnog procesa (odgojitelja, stručnih suradnika i ravnatelja). Akceptiranjem vođenja kao procesa kojim se u određenim situacijama nastoji utjecati na pojedinca ili grupu kako bi se postigli određeni ciljevi otvara se potreba višedimenzionalnog pogleda na taj fenomen.

Tax compliance as a driver for adopting information technologies – effect on competencies development and on competitive advantages

PurposeThe adoption of information systems (IS) by small- and medium-sized enterprises (SME) leads to the acquisition of new competencies and relative advantages. In some cases, the decision to adopt IS results from legal obligations that companies must comply with. This paper aims to assess the effect of the mandatory digital transmission of documents to the tax and customs authority on the decision to adopt IS by SMEs.Design/methodology/approachThe authors propose a research model to analyze the antecedents of IS adoption and the relationship between that adoption and the development of new competencies and the consequent relative advantages. Based on the data from 94 European SMEs, this paper tests the research model with a partial least squares approach.FindingsThe findings show that companies decide to adopt IS due to their obligations for tax compliance. However, while some companies decide to adopt basic IS just to comply with the transmission of documents, others decided to implement more complex systems to satisfy wider company needs.Research limitations/implicationsDue to time constraints, the characteristics of the respondents such as their sector of activity, the sensitivity of companies and entrepreneurs to IS, their geographic distribution or years of activity were not studied. As mentioned above it is important to investigate further the characteristics of the companies and their differentiation factors between those who only invest to reduce costs and those that see IS as a differentiating factor. This factor could be a source of information to study the company and its environment that is very useful in increasingly competitive markets.Practical implicationsThis study is important because it shows managers the possible ways of thinking that can guide their investment decisions and whether these will lead them to face future challenges.Originality/valueFor researchers, this paper shows how a change in the law may have an effect on decisions to adopt technology and how existing theories can be applied to study the effects of changes in the law.

Стратегии профессионального саморазвития будущих предпринимателей

ссWorld trends in social development have necessitat-ed the active professional development of the mod-ern human for continuous acquisition of new competencies. To fulfill the potential of the modern human in the face of uncertainty, it is necessary to develop and implement strategies for profes-sional development. In Orenburg Business School, programs and projects aimed at supporting profes-sional self-development strategies of future entre-preneurs are developed and implemented. The Busi-ness Junior program has a personality-oriented, socially responsible, and entrepreneurial focus. The result of the implementation of the Business Junior program is the identification of the entrepreneuri-al potential of schoolchildren and further support of their projects (development of motivation for entre-preneurial activity, studying basics of this activity, development of leadership qualities and skills of generating ideas, teamwork skills, acquisition of technologies for working on business projects, mas-tering the skills of presenting your own projects). As a result of the work, the authors identified organiza-tional conditions, means, and instruments of pro-fessional self-development of a future entrepreneur and designed a model of support of this process.

Методи спрямування фахівця сфери послуг до активності у процесі фахової реалізації

The relevance of the article is determined by the rapid socio-economic transformations in the life of Ukraine, which put forward new requirements for the training of specialists in the service sector. The formed professional position of the specialist facilitates its implementation in the modern labour market. It has been proved to be important to develop the service sector specialist’s activity in the process of professional development based on the promotion of his / her professional positions. It has been found out that professional training is one of the most effective methods of human change aimed at personal and professional development through the acquisition, analysis and reassessment of person’s own life experience in the process of a group interaction. It has been determined that professional trainings allow the specialists of the service sector to realize his / her active professional position, to show a positive motivation concerning his / her high quality self-change. It has been noted that the acquisition of new competencies by specialists due to the development of the service industry alongside with the improvement of the management of the organization, ways of interaction of specialists representing its certain units appear to be the results of the training. Career orientation is noted to be a factor which enables revealing an active professional position of a service sector specialist. Career is the result of a person’s conscious professional position and behavior associated with the official or professional growth. Achievement of career goals is associated with the activity of professional development, including both the effectiveness of the self-learning processes and the initiative in the search for ways of self-realization in the profession according to the vertical scale. The article summarizes the ways to identify an active professional position for service professionals representing different social levels. It has been revealed that this position of the one who is the owner of the business is different from the position of the one who performs the role of an employee. The role of team building within the communicative and social spheres aimed at the organization of a professional team; the creation of corporate foundations, traditions of business owners, which will determine the role positions of each employee; the realization of the potential and resource capacity of each specialist; the elaboration of the route of business development, taking into account the characteristics of the team members as a resource base has been designated. Key words: active professional position, identification, a service sphere specialist, professional training, career, team building.

La comunidad de "peraires" de la ciudad de Valencia: de la disgregación a la unión confraternal (1340-1511)

El presente artículo se centra en las formas de organización corporativa de la industria lanera valenciana durante el periodo bajomedieval, desde la fundación de la primera cofradía de peraires en 1340 y la posterior división en cofradías de obreros y maestros en la segunda mitad del siglo XIV hasta los procesos de unificación corporativa de 1444 y 1477, que integraron a todas las categorías laborales (mestres, macips y exempts) en una misma estructura profesional. El estudio individualizado de las distintas asociaciones de pelaires permite trazar la trayectoria y adquisición de competencias de uno de los principales oficios del sector textil valenciano.

МЕТОДОЛОГІЧНІ АСПЕКТИ ФОРМУВАННЯ МОТИВОВАНОСТІ ПЕРСОНАЛУ У СФЕРІ ГОТЕЛЬНО-РЕСТОРАННОГО БІЗНЕСУ ТА ТУРИЗМУ

Introduction . In the last decade, the sphere of services, in particular, and the hotel and restaurant sphere, has been developing rapidly in Ukraine and in the world. And as well know n , the human factor occupies a leading place in it. In the success of the hotel and restaurant business and tourism, it is necessary to strengthen the personnel component, which requires adequate investment in the formation of high of the staff. This is relevant for the activities of hotels and restaurants in Ukraine, where the traditional underestimation of motivational factors impede the provision of a high level of competence of employees, mastering modern knowledge and the latest technologies for providing quality services. The above leads to the need to develop more sophisticated methodology of forming of in hospitality and tourism. Purpose . The purpose of the article is to develop methodological foundations for the formation of motivation, to deepen the scientific and methodological aspects of its research and to develop proposals for applied content taking as an example of hotel and restaurant business and tourism. Results. The article identifies current problems in the activity of enterprises, which correlate with the lack of of staff. Personnel is, on the one hand, a manifestation of employees' internal motivation, that is, a reflection of a set of motives for work behavior that are formed under the influence of conscious personal needs, values, human interests, and on the other hand, is at the same time the result of a strong or weak external motivation. influences from the enterprise, region, country. The factors of formation of on the basis of attracting expert evaluations of managers of hotels and restaurants of Cherkasy region are revealed. This made it possible to determine that the of the is formed mainly under the influence of a set of such factors (by priority): corporate cultur e , professional education, career, economy, technical organization, social level , financial-investment s , information. At the same time, the use of the method of estimation of the satisfaction with the motivational conditions in the enterprise (based on the questionnaire) made it possible to find out that from the positions of employees the priority of the main motivators is something different: these are, first of all, remuneration of work, conditions of work organization, conditions of professional development and career growth, which should be followed by hotel and restaurant management. In the conditions of crisis in most enterprises and decrease of the level of of the personnel it is recommended to increase the attention of managers to improve the system of remuneration taking into account the types of work, their volume, quality, introduction of incentives (bonuses) for mastering new knowledge, skills, development of initiatives and innovations that enhance services, and to learn the best experience in the industry (for example, the experience of the Optima Hotel in Cherkasy). Originality . The specific of the on the basis of the results of diagnostics of employee satisfaction with the motivational conditions on the example of hotels of Cherkasy region is revealed. The concept of motivation of in the sphere of hotel and restaurant business and tourism is offered as a dynamic characteristic of the level of efforts of employees to fulfill the set tasks, which directly affects the quality of customer service, acquisition of new competences, communication skills, obtaining economic, social, environmental and innovative effects from the activities of the hotel and restaurant business and tourism. Suggestions for increasing were developed. It is revealed that the formation of in the sphere of hotel and restaurant business and is a dynamic and multifactorial process that affects the efficiency of the industry. Conclusion . The sphere of hotel and restaurant business and of Ukraine is developing, although there is a lag behind the European standards of quality of hospitality services. The importance of this issue is growing significantly at the stage of European integration processes. The article identifies the current problems of the enterprises, which correlate with the lack of of the staff. The interpretation of the concept of staff in the field of hotel and restaurant business and tourism is offered. The factors of formation of are revealed. The specific of the on the basis of the results of diagnostics of employee satisfaction with the motivational conditions on the example of hotels of Cherkasy region is revealed. Proposals have been developed to increase the of the in order to increase the efficiency of this sector in Ukraine.