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Personal Wellbeing Amid Pandemic Response: Impacts of Neighborhood Built Environment, Risk Communication and Health

Abstract Maintaining personal wellbeing is essential for an effective pandemic response due to its multifaceted impacts on various aspects of society. This study aimed to evaluate personal wellbeing during pandemic response and investigate the effects of built environment in neighborhoods, risk communication, and health indicators. A cross-sectional survey design was adopted. A sample with 5458 participants was collected in Hong Kong through a self-administered online survey. Personal Wellbeing Index- Adult (PWI-A) was adopted to measure personal wellbeing. This study indicated a more than 20% decrease in personal wellbeing among Hong Kong residents during the pandemic, particularly impacting future security, personal safety, and living standards. Positive influences on wellbeing included more open spaces, using more traditional information channels, seeking reliable media sources, and confidence in information seeking. Conversely, wellbeing was negatively affected by a higher percentage of public residential areas, using more new information channels, increased social media time, smoking habits and chronic health conditions. These findings provide critical insights into the diverse impacts of the pandemic on individuals and communities. They guide targeted interventions and contribute to building resilience against future crises.

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A Parallel Mediator Model to Explain the Organizational Performance Oriented to the Quality of Life of People with Intellectual Disabilities: The Employees and Family Members Perspectives

AbstractThis research examines whether employees’ perceptions of service climate are related to organizational performance oriented toward improving the quality of life (QoL) of people with intellectual disability (ID) through the mediation of service quality perceived by family members. The research was conducted in 252 centers for people with ID in Spain. Employees (N = 2.021) reported on service climate. Family members (N = 2.267) reported on service quality and organizational performance oriented toward improving QoL. We used an overall measure of service climate. Service quality was composed of two dimensions: functional (efficiency in the delivery of the core service) and relational (quality of the social interaction between employees and service users beyond the core service) service quality. Organizational performance oriented toward QoL was composed of four dimensions: overall QoL; self-determination; social inclusion; and defense of rights of people with ID. Results supported full mediation, with functional and relational service quality mediating the relationship between service climate and performance oriented toward improving QoL. Implications for research and organizations are also discussed.

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