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  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00007
Redefining Risk Management Frameworks for Digital Microfinance: Integrative Models for Secure and Inclusive Onboarding
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Cholaraja Mudimannan + 5 more

The NIST data also supports this result and shows that faster diffusion of financial service into digital space enables penetration of microfinance institutions (MFIs) to reach rural poor that not covered up by traditional banking but also increasing defect and cyber-attack especially in mobile customer business follow-up. This paper devotes to the re-conception of the existing risk management models and comes up with a unified conceptual model tailored to high-risk context in digital mass onboarding systems of micro-finance organisations. Drawing strength from the cross-disciplinary theories and best practices, our framework integrates real-time transactional monitoring, multi-layer verification, as well as adaptive anti-fraud policies to help facilitate secure and inclusive onboarding. The model evaluation reveals high model completeness and applicability across touch points of risk taxonomy as well as guideline clarity and usability, and regulatory consistency; simulated use case assessments indicate strong potential to reduce attack vectors without compromising digital inclusion. The primary contribution of this paper is to provide a pragmatic and adaptable microfinance-policy and -practice guide to building resilient institutions and sustainable financial inclusion amidst an evolving digital threat environment.

  • Research Article
  • 10.3362/1755-1986.25-00018
Mapping Pathways for Financial Product Innovation: A Conceptual Framework for Reaching Unbanked Populations
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Deepa Dixit + 5 more

At a national levels savings banks still face severe problems supplying financial services to unbanked people at remote and marginalized areas, due to the actual costs of operating traditional structures of branches and the manual process for the opening of accounts. This article develops an integrated approach which can systematically identify potential pathways for delivering low-cost microloans, savings products and micro insurance to disadvantaged groups. Through integration of a delivery analysis framework, product adaptation theory and mechanism of policy diffusion, the model demonstrates that harmonized account structures, cross-platform digital delivery, modularized products, and agent partnerships together can reduce the cost of delivery and expand access. Based on a thorough review of best practices and policy recommendations, the model assesses suitability, affordability and access by type of financial product in various conditions. It makes explicit to stakeholders the trade-offs that necessarily arise between the effectiveness of outreach and the investment of resources, and thus has the potential to offer decision support for banks to assist practitioners in thinking through feasibility across banking systems. The key novelty is a generic framework that is configurable and enables financial service providers, government and NGOs to be able to plan, assess and implement strategies that might accelerate financial inclusion and ensure the realization of affordable service access for the under-served.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00008
Synthesizing Best Practice Frameworks for Results Measurement in Multi Stakeholder Social Entrepreneurship Initiatives
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Mayur Jakhete + 4 more

For multi-stakeholder social entrepreneurship initiatives credibility, relevance and alignment with stakeholders remain on-going challenges around measuring and reporting. This paper integrates best practice resources from M&E literature and internationally recognized standards in development and leading NGO and corporate CSR approaches to these issues. Drawing on a theory-of-change-led conceptual framework development process, we synthesize components including log frames, theories of change, multi-level indicator mapping, adaptive reporting cycles, and stakeholder verification approaches into a simple but holistic results measurement framework for complex social interventions. A synthesised approach reduces the typical problems associated with output and outcome measurement, including those caused by project complexity and geographic spread. Results and discussion Assessment results indicate that the framework improves reporting completeness, relevance and stakeholder satisfaction, and will help to increase the timeliness and relevance of quarterly impact reporting. These augmentations allow for more effective intra-organizational learning and facilitate better strategic alignment with donor and oversight requirements. Its primary value is that it offers a workable model for bringing more robust, credible results measurement to social entrepreneurship and development at large.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00019
Constructing a Contextual Framework for Informal Borrower Credit Appraisal in Microenterprise Lending
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Abhijit Chandratreya + 2 more

In the present situation, the microfinance organizations in non-formal urban markets continue to seek refinements in credit-worthiness assessment that will mitigate restricted access to dependable information on potential borrower’s credibility and on absence of formal data on credit vital particularly for women entrepreneur. This paper attempts to close a gap in mainstream credit scoring, providing a model for informal borrower assessment, within the context of micro enterprise finance. (The model is not detailed here.) The model is systematically built, translates various indicators and the nontraditional indicators (that is social collateral, community reputation, and microenterprise operational behaviour especially which are derived from the existing classification and the concept mode about informal credit analysis, are included at the macro-index and the model). Procedures are provided to assist lenders in distinguishing among risks and help clarify how publicly available demographic and business information can be utilized to enhance portfolio risk management tools and encourage consistent preferences for advice across the customer base. The study presents a taxonomy of relevant indicators and further evaluates the implementation viability of the proposed system, pointing to its applicability to several types of informal client profile and its potential value in attenuating bias and the predictable coverage gaps in credit quality adjudication. Located in the gender-driven backdrop, risk, financial inclusion and mico, meso and macro arguments and counter-arguments, the study provides MFIs with a methodical and pliable tool for responsible expansion by broadening the client base to encompass more of the informal women enterprises at the BoP.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00017
Mapping Conceptual Frameworks for Real Time Fraud Risk Management in Digital Microfinance
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Mohammad Haroun Sharairi

Yet the boom in digital financial services has also resulted in deeper financial inclusion, but also greater exposure to fraud and cyberthreats — particularly for digital banks and microfinance providers operating in high-transaction, low-infrastructure contexts. We systematically chart the argument-theory that constitutes real-time fraud risk management in digital microfinance, featuring digital know your customer (KYC), large scale transaction-monitoring and adaptive risk-stratification. By way of a mapping systematic literature review, the study weaves together insights from transaction theory, digital trust models, and regulatory compliance strategies to identify organizing principles to overcome the tension between access and fraud risk. These captured and harvested circular contributions led, other than repeatedly identified obstacles for practical utilization such as integration barriers and scaling issues, to insights on what to do and how, to problematic deployment in a context-agnostic way. The results create best practice strategies and policy-relevant recommendations that are critical to resolving issues of trust and safeguarding clients. The primary original contribution is through a solid, absorptive experiential model towards the formation of fraud prevention interventions in digital microfinance that underpin institutional trust and financial service inclusion.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00014
Mapping Operational Efficiency Frameworks for Microinsurance Delivery to Rural Farmers
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Prashant B Kalaskar + 5 more

Microinsurance can potentially enhance the financial inclusion of rural maize farmers in low-income countries such as Malawi, where transaction costs and operational inequities are a significant limitation. This study contributes to a structural mapping and analysis of the various conceptual models used to overcome these constraints for the operationalization of the microfinance institution to deliver the microinsurance to unbanked farmers. Drawing from theoretical constructs of service operations, value chain development, and decentralized service delivery, it generalizes a series of design guidelines for best practice product, policy, and outreach design from open-source case data. Ease of use, stakeholder alignment and product functionality constituent modularity are also identified in the models as critical factors for the reduction of complexity and cost and the enhancement of client relevance and adoption. Flexible taxonomies to minimize administrative costs are identified from the analysis and practical process models are developed for scaling and long-term sustainability of microinsurance schemes. Implications: Findings highlight policy levers and institutional adjustments required to maintain efficiency improvements and innovations in this area, providing a roadmap to improve access to affordable products for vulnerable agrarian communities. The primary product consists of a set of operational frameworks and policy options that will be useful to researchers and practitioners focused on pursuing inclusive finance in rural areas.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00002
Mapping the Pathways to Financial Capability: A Conceptual Framework for Continuous Client Engagement in Microenterprise Lending
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Sandhya Thumma + 1 more

Chronic mismanagement of working capital by microentrepreneurs confines not only the sustainability of loan's repayment but also the growth of microenterprises, thereby calling for a better approach of coordinating and supporting to clients in micro enterprise lending. This paper presents a holistic conceptual framework that systematically delineates the channels through which ongoing client engagement – in the form of modular financial literacy training, business advisory support, and interactive lender-client communication – drives financial capability development and fosters better credit management among borrowers of microenterprises. Based on financial literacy, relationship banking, and entrepreneurial resilience theories, the framework describes how to blend normal education programs, peer-led support groups, and customized supports that meet a range of learning levels, especially for street food selling. The model also categorizes strategic intervention points along the lending cycle and proposes loops to incorporate behavioural data into service design. The implementation-focused insights gleaned through this mapping are intended to assist lending organisations to mitigate credit abuse, foreclosure or rollover, and microenterprise viability by establishing and delivering ongoing relational-based training and advisory elements. Policy makers can obtain useful information in the mobilization context vis-à-vis the political economy aspects of savings. This framework provides a strategic design for the forthcoming empirical testing, and for practitioners to advance their practice in supporting responsible credit use and enterprise resilience.

  • Open Access Icon
  • Research Article
  • Cite Count Icon 2
  • 10.3362/1755-1986.25-00012
Bridging Financial Literacy and Credit Confidence: A Theoretical Model for Ongoing Client Engagement in Rural Microenterprise Lending
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Pratik Kodmalwar + 5 more

Low financial capability poor among rural microentrepreneurs particularly women led firm constrain efficient capital loan and continuous repayment of loan. In this regard, so that we can take the role of the two adopter functions of financial literacy support and continued client education as well as business advisory support to the fore in the microenterprise cooperative bank lending process of this research, a comprehensive theoretical model is developed. Leveraging existing theory on adult learning and the theoretical premise for relational banking, the model outlines a de-mystified approach to engagement, which consists of, supports documentation simplification, interactive savings workshops/initiatives, peer leaning circles enabled through documentation simplification, intended to boost credit confidence and reduce entry barriers to the codependent clientele relationship with formal finance still remains fragile. Credit Union should play some role, by the feedback we design an embedded channel-advisory to guide from a flow to a flow while increasing transparency and learning from the process. The desired outcomes from the intervention would be improved repayment discipline, optimum utilisation of a loan and enhanced literacy of money or finance and are critical for rural women borrowers. By articulating a stimulating theoretical lens based conceptual framework (and not by means of an empirical case study), this article offers practical lessons to practitioners and policy makers that seek to promote enterprise sustainability and inclusive financial systems.

  • Open Access Icon
  • Research Article
  • Cite Count Icon 1
  • 10.3362/1755-1986.25-00009
Bridging Social Norms Theory and Community Mobilization: Pathways for Overcoming Gender Stereotypes in Women’s Economic Empowerment Programs
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • R Vasanthan + 5 more

Very entrenched social norms and traditional expectations around gender roles remain the biggest barriers to young women’s participation in economic empowerment programmes, particularly in the peri-urban slums," he added. In response the study proposes an integrated conceptual model that systematically integrates the social norms effects literature with the practical taxonomies and community mobilisation models NGOs can employ in low-resource contexts. Drawing from meta-reviews, extant typologies, and best-practice literature on norm diffusion, facilitated community dialogues, and collective efficacy, the study identifies for operational purposes the means through which gender stereotypes can be contested and women’s voice strengthened. The strategy focuses on tactics like enlisting male allies, activating influential community networks and influencing gatekeepers in relation to collective action for normative change. The strength and utility of the framework in guiding development programming and advocacy can be seen when using the criteria for evaluating the completeness of a framework, its usefulness for NGO programming, potential for uptake in policy, conceptual clarity and actionability. One of the contributions of this paper is a policy-relevant, evidence-informed model we provide to NGOs and policy-makers to create economically viable, gender transformative initiatives that include the component of social norms change as part of broader economic empowerment approaches.

  • Open Access Icon
  • Research Article
  • 10.3362/1755-1986.25-00011
Bridging Distribution Gaps: A Conceptual Framework for Microinsurance Delivery to Remote Subsistence Farmers
  • Jul 31, 2025
  • Enterprise Development & Microfinance
  • Ramchandra Vasant Mahadik + 5 more

The crushers have put some premium for the risk entailed and risk information is a key input which further magnifies the disadvantages for this group of farmers of this lack of access to risk management services, even in the best of circumstances that without payments linked with their poor resilience precautions, it is difficult to see why Micro-insurance suppliers (MIFIs, PTCs) would serve these farmers. The barriers for MI suppliers implemented before assimilation and ease of access of insurance also includes the challenges of bad structure for distribution without infrastructure, trust and too high transaction cost. To make up for service delivery constrains in rural areas, we develop a holistic approach that does not only consider multi-channel means, involving agents, mobile banking and partnership with local retailers, but also, we reflect on the strategically designed infrastructure through which these suppliers concurrently reach their end users. While drawing on thoughts from financial inclusion, microfinance and risk management-associated fields, the model builds on, and organizes current thinking about outreach mechanisms, by categorizing them in a coherent manner and by illustrating trade-offs, synergies and scaling-up potential between channels. The analysis contains a typology of delivery models, synthesis of best practice policy and hypotheses for local adaptation on issues of geography, literacy, digital adoption, affordability, and risk pooling. The service availability and its potential for expansion are estimated by using measures such as channel reach (index), cost-to-serve (ratio) and service availability (index). Some important findings emphasize the efficacy of locally embedded integrated responses in overcoming structural constraints to financial inclusion and (for) the success of microinsurance. The key contribution is a pragmatic guide tailored to both practitioners and policymakers on how to effectively expand microinsurance to the left behind farmers through gender-integrated and adaptable distribution channels.