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  • Open Access Icon
  • Research Article
  • 10.24818/cts/6/2024/1.03
BEYOND THE SCREEN: HOW VIRTUAL REALITY SHAPES SUSTAINABLE BEHAVIOURS IN ECOTOURISM THROUGH USES AND GRATIFICATIONS THEORY
  • Sep 10, 2024
  • CACTUS
  • Remus-Ion Hornoiu + 5 more

This study examines the relationships between ascribed responsibility, uses and gratifications, behavioural involvement, and visit intentions among Sicilian tourists using virtual reality (VR) to explore Romanian rural ecotourism destinations. Utilizing the Uses and Gratifications theory, it investigates how VR content's informativeness, playfulness, and social interactivity impact user engagement and behavioural intentions. Findings reveal that higher ascribed responsibility enhances gratifications from VR experiences, which increases behavioural involvement, essential for ecotourism. However, ascribed responsibility alone does not directly influence visit intentions, indicating the role of additional factors. A significant contribution of this research is the identification of a serial mediation model where uses and gratifications and behavioural involvement totally mediate the ascribed responsibility-visit intention relationship. This model highlights the complex interplay between cognitive, affective, and behavioural responses, demonstrating that ascribed responsibility enhances uses and gratifications, leading to increased behavioural involvement and, ultimately, visit intentions. The study extends the Uses and Gratifications theory into VR and ecotourism, emphasizing environmental responsibility in media engagement. Practical implications include strategies for tourism marketers to foster environmental responsibility and for VR developers to create engaging, informative, and interactive experiences. Policymakers can use these insights to promote sustainable tourism through supportive VR content development.

  • Open Access Icon
  • Research Article
  • 10.24818/cts/6/2024/1.04
NAVIGATING THE METAVERSE: UNRAVELING ITS IMPACT ON TOURISM
  • Sep 10, 2024
  • CACTUS
  • Anton-Liviu Petrica

This study aims to explore the influence of perceived usefulness, perceived ease of use, social norms and attitudes towards the use of metaverse on the behavioural intention to use Metaverse in tourism, providing valuable insights into the potential impact of metaverse on the future of the tourism industry. To assess the influence of the variables, a questionnaire was administered to 50 participants from generations X, Y and Z with a gender distribution of 54% male and 46% female participants. The survey demonstrated good internal reliability and validity. The results indicate that perceived usefulness, perceived ease of use and attitude have an impact on participants' behavioural intentions. However, the influence of social norms on behavioural intention was not found to be significant in this study. These results provide valuable insights into understanding the factors that influence people's behavioural intentions when using metaverses in tourism. Further studies with more refined questions and larger samples need to be conducted.

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  • Journal Issue
  • 10.24818/cts/6/2024/1
  • Sep 10, 2024
  • CACTUS

  • Open Access Icon
  • Research Article
  • 10.24818/cts/5/2023/2.01
AN EXTENDED APPLICATION OF THE THEORY OF REASONED ACTION (TRA) MODEL IN PREDICTING TOURIST LOYALTY: THE MEDIATING ROLE OF DESIRE IN HEALTH & SPA TOURISM
  • Jan 25, 2024
  • CACTUS
  • Breabăn Lucian + 2 more

This research sought to examine the predictive power of an extended version of the Theory of Reasoned Action (TRA) model that incorporates desire to understand tourists' loyalty intentions towards a health & spa center. The findings substantiate the model's high explanatory capacity and underline its relevance in the context of health tourism. It was found that positive attitudes towards health tourism services and the influence of subjective norms, which embody the opinions of tourists' social contacts, significantly influence loyalty intentions. Importantly, desire, which was included as an extension of the traditional TRA model, emerged as a crucial factor in this relationship, serving as a significant mediator between both attitudes and subjective norms and loyalty intentions. Our study highlights the central importance of understanding and considering desires when designing management strategies and recommends the implementation of targeted marketing campaigns, personalized offers and the continuous collection of customer feedback based on desire-based segmentation. This study contributes to the existing literature by extending the application of the TRA model to the health and wellness tourism sector and emphasizing the crucial role of desire as a mediator in promoting customer loyalty.

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  • Research Article
  • 10.24818/cts/5/2023/2.07
HoReCa: AN ECONOMICAL SECTOR WHICH REINVENTS ITSELF
  • Jan 25, 2024
  • CACTUS
  • Laurent Picheral

This paper provides an overview of current trends and challenges within the Hospitality, Restaurant, and Catering (HoReCa) industry. It examines how the industry is responding to these new paradigms, particularly focusing on the evolution of Food and Beverage (F&B) activities to offer guests a distinctive and immersive experience, fostering a sense of belonging. Additionally, it explores how Hospitality and F&B sectors are addressing guest expectations aligned with Environmental, Social, and Governance (ESG) principles, emphasizing minimalist approaches and proposing solidarity and eco-friendly initiatives. Furthermore, the paper discusses the evolving criteria influencing talent acquisition and retention in the HoReCa sector, particularly emphasizing the adaptability demanded by Generation Z, reflecting ongoing changes in the industry.

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  • Research Article
  • 10.24818/cts/5/2023/2.06
DARK TOURISM IN ROMANIA: THE BELLU CEMETERY
  • Jan 25, 2024
  • CACTUS
  • Maria-Alexandra Sandu

This article focuses on the most important aspects of dark tourism and deals with the Romanian population's perception of the Bellu Cemetery of Bucharest, a must-see dark tourism attraction. The main purpose of this research was to collect and analyze the opinions of Romanians regarding dark tourism, especially their opinion about the practice of tourism in this cemetery. The objectives to be achieved were (1) to determine the main motives for visiting the cemetery, (2) to determine the most popular gravestones, (3) to determine if and why people believe the cemetery is haunted, and (4) to determine the ethical concerns of being a tourist there. Accordingly, a survey was conducted for the defined scope. It was found that Romanians of all ages are positive about the concept of dark tourism and are willing to practice it.

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  • Research Article
  • 10.24818/cts/5/2023/2.02
WELLNESS TOURISM SERVICES INNOVATION: A BIBLIOMETRIC REVIEW AND FUTURE RESEARCH AGENDA
  • Jan 25, 2024
  • CACTUS
  • Wang Li + 3 more

This research analyzes 657 studies in the Web of Science (WOS) and 288 studies in the China National Knowledge Infrastructure (CNKI) database from 2010 to 2023. This research employs the scientific quantitative knowledge graph method to analyze literature characteristics, core author, institution network, hotspots, and trends. The CiteSpace software analysis results show that the number of published papers is rising but fluctuates slightly. A core group of authors has not yet formed in this field, and the cooperation density between authors and institutions is low. Their distribution spreads in space with significant regional differences, mainly in European and Asian countries. The causes, impacts, and solutions of multi-actor engagement in service innovation are the focus of WOS and CNKI literature. However, scholars discuss the enterprise supply side, customer demand side, and government policy side in WOS, while scholars mainly discuss the interaction between variables in CNKI. A lack of an evaluation system for service innovation in wellness tourism restricts further research on service innovation. There is an essential potential for topics such as multi-actor engagement in the wellness tourism service innovation, digital technology, knowledge management, service innovation ecosystem performances, and wellness tourism development in developing countries. This study promotes an overview and reference for future scholars' research of service innovation in the wellness tourism industry.

  • Research Article
  • 10.24818/cts/5/2023/2.04
BELGRADE AND SARAJEVO. ANALYSIS OF DARK TOURISM SPECTRUM AND SUPPLY IN POST-CONFLICT SOCIETIES OF THE WESTERN BALKANS
  • Jan 25, 2024
  • CACTUS
  • Adrian Lucian Kanovici + 2 more

In the early 1990s, the Balkans faced some of the most violent military confrontations since the end of the Second World War. As a result of the dissolution of Yugoslavia, the borders have been redesigned on the map of Europe and new states have emerged. Some of these countries have succeeded in becoming members of Euro-Atlantic structures. While Montenegro and North Macedonia became NATO members, and Slovenia and Croatia have integrated into both NATO and the European Union, Serbia and Bosnia and Herzegovina continue to be affected by frozen conflicts and interethnic tensions. The research aims to analyze the evolution of tourism in Bosnia and Herzegovina and Serbia, focusing on the tourist potential of the capitals of these states, Sarajevo and Belgrade, respectively. The novelty of the research is to identify and analyze the potential of dark tourism in Sarajevo and Belgrade. The methodology used implied field research in both countries, in order to identify the tourism potential - with emphasis on dark tourism heritage on both countries. Also, the touristic offer in the two cities was analyzed, focusing on the dark tourism spectrum proposed by Philip R. Stone in 2006.

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  • Research Article
  • 10.24818/cts/5/2023/2.05
IMPLICATIONS OF VIRTUAL REALITY IN D„EVELOPING TOURISM - THE CASE OF TRANSYLVANIA, ROMANIA
  • Jan 22, 2024
  • CACTUS
  • Iulia Ruxandra Ticau

Technological advancements are constantly changing developing industries and impacting all players in the field. Among the most well-known revolutionary technologies is virtual reality (VR), a three-dimensional concept that offers its users the possibility to simulate new environments by visualizing the real world from their own location. This research article raises the question of the extent to which such technologies can influence the tourism potential of a much-discussed region in Romania, namely Transylvania. As a result, case study research with qualitative data was conducted, leading to an extended analysis of the current topic. By adopting a threefold division of VR’ potential destination: marketing tool, planning and managerial and entertainment tool, the study aimed at providing relevant insights upon the importance of VR for both service providers in the field, but also potential beneficiaries of touristic services. The results show that VR is of great benefit to the development of the tourism industry, but that factors such as costly implementation costs and "resistance" to innovation can occur. The research findings have implications for researchers in the field, but also for stakeholders in the tourism and technology sectors.

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  • Journal Issue
  • 10.24818/cts/5/2023/2.
  • Jan 22, 2024
  • CACTUS