Abstract

The occurrence of stress in the workplace is frequent and present in all areas of work. Population deaf workers are at some risk when it comes to the impact of stress in the workplace. The research aims is to determine factors that directly cause stress in the working environment deaf and hearing workers. The sample consisted of 30 deaf workers and 33 hearing workers. For the needs of the research, the measuring instrument of the International labor organizations was used (2003). Research results show that isolated stressors factors are more common in a subsample of deaf subjects. Fear of losing a job, fatigue and short deadlines, lack of support from colleagues and managers, constant change of obligations, feeling insecurities, fear of position in the firm, and communication difficulties are isolated causes of stress in deaf workers. Workflow errors are associated with a feeling of fear and insecurity, they appear due to their insufficient information due to communication difficulties.

Highlights

  • The labor market has been subject to various changes in the last decade caused by strong competition in the market, global changes in the economy, and advances in technology

  • In addition to claims related to insufficient independence in the workplace, frequent changes of jobs and work obligations, and frequent mistakes in the workplace, there are isolated claims that make a significant contribution to understanding the stress of deaf workers and relate to fear of losing a job, fatigue and short deadlines, lack of support from managers and colleagues, and communication difficulties

  • The results of the research indicate that stressors are more frequent and more pronounced in the category of deaf workers

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Summary

Introduction

The labor market has been subject to various changes in the last decade caused by strong competition in the market, global changes in the economy, and advances in technology. Technological changes cause changed working conditions, redundancy, and higher demands from workers, concerning their knowledge acquired during education and professional training. Stress at work is the leading problem in all business organizations, which is faced by both employees and managers, because it negatively and detrimentally affects the health of all and as such has become a global public health problem. Stress is considered the leading cause of occupational diseases and is a leader in the use of sick leave [1]. Increasing levels of stress in the workplace are associated with a global and national recession, job insecurity, and work intensity, resulting in higher workloads and increased interpersonal conflict [2]. Workplace stress can be the result of exposure to several stressors

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