Abstract

Introduction: Friendship at work is a natural occurrence in the workplace, so examination of themanifestation of friendship in the workplace is a critical issue for organizations. Nurses play a central role inhealthcare, linking their communication effectiveness to team, organization, and patient outcomes. Nurse careis one of the most important predictors of patient satisfaction, which linked to patient treatment plans. Theprofession remains burdened by numerous stressors which can result in turnover. The current study focuseson how friendships at work may develop commitment behaviors to combat turnover intention in nursing. Aimof work: To determine the relation between work place friendship, personal and work characteristics amongnurses working at Minia University Hospitals and to assess its effect on turnover intention and job performance.Materials and methods: It is a cross sectional study included all nurses who work at Minia University Hospitalsduring the study period from December 2018 to January 2019 (476 nurses). Workplace Friendship Scale, jobperformance and turnover intention were measured. Results: In the Friendship Opportunity Dimension (FOD)subscale, there was a significant difference in scores between males and females. There were no effects ofmarital status or age group regarding workplace friendships. There was a significant effect of department andwork shift on opportunity and prevalence of friendship. Friendship opportunity had an effect on job performance(β=0,150 and p=0.005), however it had no significant effect on turnover intention. On the other hand, friendship prevalence had a significant effect on both job performance and turnover intention scale (β=0,195 and p=0.0001,β=-0,170 and p=0.002 respectively).Conclusion: There were good interpersonal relationships between nurses working at Minia University Hospitals. Friendships seemed to be more developed among males. Night shiftshad more opportunities for friendships at the workplace. Workplace friendship influenced job performance andturnover intention

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