Abstract

Affiliational or one-stop organizations, which provide social services from multiple agencies within a single location, hold great potential for addressing holistically the often diverse needs of clients. However, there is a paucity of research examining the unique institutional and interpersonal challenges of these workplace settings, particularly in terms of organizational cohesiveness and employee well-being. This article offers a case study of an affiliational organization whose mission is to address the multifaceted needs of victims of intimate partner violence. The research design consisted of in-depth qualitative interviews with each of the program's case managers (n = 4) and with two representatives from each community partner organization: one who was housed at the affiliational organization and one director-level staff person located off-site who was involved in the organization's formation (n = 20). The authors examine in particular the ways in which interpersonal relations, organizational structure, and occupational culture affect productivity, solidarity, and well-being in this setting.

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