Abstract

The purpose of this research is to investigate the relationship between work environment and job attitude of employees in a service-oriented work organization in Ilorin, capital city of Kwara state, Nigeria. Method involved the use of questionnaire to collect first hand data from one hundred and twenty (120) respondents from the work organization. Four hypotheses were tested using chi-square statistical method. The findings revealed that there is a significant relationship between work environment and respondents’ attitude to job. Specifically, the work environment was found to be socially and physically challenging, thereby leading to some negative behaviours on the part of the workers such as absenteeism, low commitment and apathy. The study concludes that in view of the importance of work environmental factors to positive job attitude, programmes such as the introduction of financial incentives, closer communication and positive leadership style should be embarked upon by management in work organizations.

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