Within the Scope of Labor Relations: Relationships of Role Conflict and Ambiguity, Well-Being at Work, Emotional Exhaustion, Co-Worker and Supervisor Support, Reported Job Competence Variables

Abstract

In this study, it was aimed to investigate the relationships between role conflict, role ambiguity, well-being at work, emotional exhaustion, co-worker support, supervisor support and reported job competence variables in the organizational literature. The scales used in the study include supervisor support and co-worker support scale of Paulin, Ferguson and Bergeron (2006), the Reported Job Competence Scale of Warr (1990), the emotional exhaustion scale taken from Lewin and Sager (2009) whose main source is Singh et al. (1994)'s study, the role conflict scale taken from Lewin and Sager (2009)whose main source is Rizzo et al. (1970)'s study, role ambiguity scale taken from Lewin and Sager (2009) whose main source is Rizzo et al. (1970)'s study, and well-being at work scale taken from the study of Daniels (2000). The study was carried out with randomly selected 400 healthcare professionals from 6 hospitals in 4 cities of Central Anatolia and Eastern Anatolia in 2018. Participants were reached using the "random sampling" method in proportion to the size of the hospitals with the "stratified sampling" method. As a result of the study, a positive relationship was found between co-worker support and supervisor support. Reported job competence showed a negative relationship with role ambiguity and role conflict, and a positive relationship with supervisor support and co-worker support. Well-being at work (positive effect) showed a positive relationship with supervisor support and co-worker support, a negative relationship with well-being at work (negative effect), and a negative relationship with emotional exhaustion.