WITHDRAWN: Assessment of stress and safety practice level of heavy commercial passenger vehicle drivers using multi-grade fuzzy

Abstract

Abstract Drivers’ Stress and Safety Practices (SSP) are very important for transportation organizations to save people’s lives, reduce fines and keep insurance premiums low. The purpose of this article is to evaluate the SSP level of heavy commercial passenger vehicle drivers in a transport organization using Multi-Grade Fuzzy (MGF) approach. The overall SSP index was calculated as 5.51 which indicate that the case transport organisation’s practice level is ‘moderately good practices’ and has scope for improvement. The stress and safety practice attributes are classified based on Importance-Performance Analysis (IPA). The results found that the weaker attributes of the case transport organisation were work timing, pragmatic trip scheduling, work-life balance and degree of freedom at work, which the organization has to improve. Using this framework, the any transport organisation can better evaluate their drivers’ SSP level.