Abstract
PurposeThe purpose of this paper is to report on a review of interlibrary loan and document delivery activity by academics and postgraduate students in the Faculty of Arts, Humanities & Social Sciences at the University of Western Australia.Design/methodology/approachThe paper analysed statistical data and requests made over a one‐year period.FindingsThe analysis identified who used the service and for what purpose. Although there was a decline in the use of the service overall, there was an increase in activity in the Faculty of Arts. Many of the items requested via interlibrary loan fitted within the scope of the Library collection.Originality/valueThe paper provides evidence that monographs remain integral to scholars in the arts and that this type of analysis can contribute to effective collection development.
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