Waiting time approximation in single-class queueing systems with multiple types of interruptions: modeling congestion at waterways entrances

Abstract

We consider a single-server queue subject to multiple types of operation-independent interruptions motivated by operations and vessel queueing at entrances of waterways. A case in point is the Strait of Istanbul. We are using waiting-time arguments and service completion time analysis to obtain the expected waiting time of a customer (vessel) in the aforementioned queue with single-class of customers and k non-simultaneous and possibly simultaneous service interruptions. In the analysis, we have used arguments and assumptions from the Strait of Istanbul that are also valid for narrow waterways at large.