Abstract

This article is mainly to sort out and review the field of online health care, explore the current research status of the field of online health care, reveal the research hotspots and research frontiers in this field, and provide references for other related research in the field of online health care, mainly through the following way: use citespace to visually analyze the data obtained from Web of Science. The following conclusions are drawn: The United States has strong scientific research capabilities in the field of online health care; according to citation clustering, it can be grouped into 8 research categories, and there are 8 key node documents; research hotspots can be divided into three stages, and the research front will center on knowledge, expand with quality. Starting from the Internet, online health communities, health information management, and online health education are currently research hot topics. Quality assessment and knowledge management around the above topics will be the future development direction of the online health carse field.

Highlights

  • Online medical treatment, known as online health, electronic medical treatment and telemedicine, refers to a kind of medical treatment mode that medical staff provides remote medical and health care services for patients through computer and Internet, telephone and video technology, and refers to the electronic system supporting medical and health care services (Sims, 2018; Eland-de et al, 2011; Keogh et al, 2010)

  • The following conclusions are drawn: The United States has strong scientific research capabilities in the field of online health care; according to citation clustering, it can be grouped into 8 research categories, and there are 8 key node documents; research hotspots can be divided into three stages, and the research front will center on knowledge, expand with quality

  • Through the process of creating matrix, dimension reduction and clustering in the background of CiteSpace software, this paper explores the research hotspots and their evolution in the field of online health care

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Summary

Introduction

Known as online health, electronic medical treatment and telemedicine, refers to a kind of medical treatment mode that medical staff provides remote medical and health care services for patients through computer and Internet, telephone and video technology, and refers to the electronic system supporting medical and health care services (Sims, 2018; Eland-de et al, 2011; Keogh et al, 2010). The development of online medical services has brought about the enhancement of health information acquisition, sharing and discussion between patients and doctors and patients (Archer et al, 2011); health literacy, knowledge level and self-management ability of patients were improved (Shang et al, 2019). Online medical reduces medical costs, improves the quality and efficiency of medical services, eases the tension between medical supply and demand, and solves the aging population (Jiang et al, 2020; Ross et al, 2016); efficient and high-quality collection of patient data, logistics management of auxiliary medical institutions (Blaya et al, 2010) and many other benefits.

Data Sources
Research Methods
Visual Atlas Analysis
Quantitative Analysis of Literature Publication
Analysis of National Cooperation
Analysis on the Cooperation of Academic Institutions
Citation Co-Occurrence Cluster Analysis
Analysis of Key Nodes of Citation Co-Occurrence
Literature
Information Seeking and the Patient-Physician Relationship
Analysis of Research Hotspots
Research Frontier Analysis
Findings
Conclusion
Full Text
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