Verbal and Nonverbal Communication in the Rehabilitation Process for Drug Addicts at Rancamaya Singaparna Mental Hospital: An Interactional Analysis

Abstract

This research investigates communication behavior, both verbal and nonverbal, that occurs in the rehabilitation process for drug addicts at the Rancamaya Mental Hospital. These data are presented in the context of communication between medical staff and residents, and include various aspects of communication such as facial expressions, hand gestures, spatial arrangement (proxemics), use of time (chronemics), clothing, as well as voice characteristics and sound intensity (paralinguistics). The research results show that nonverbal communication plays an important role in building empathy, conveying messages, and creating an effective rehabilitation environment. This research provides in-depth insight into how nonverbal communication influences the rehabilitation process of drug addicts.