Valuing employee productivity through the participative teamwork approach of telecommunication firms

Abstract

The study examined the influence of teamwork on employee productivity in selected telecommunication firms in Delta State. The specific objectives of the study are to; determine the effect of team trust on employee productivity in selected firms in Delta State; ascertain the effect of reward and recognition on employee productivity in selected firms in Delta State and examine the effect of competent leadership on employee productivity in selected firms in Delta State. The study adopted a cross-sectional research design method. A sample size of 62 was chosen out of the 273 population of the study. The simple random sampling technique was adopted for the study. The instrument that was used for data collection is a single set of structured questionnaires. In this study, statistical techniques of data analysis were used. The list includes descriptive statistics, correlation, and regression analysis. All analysis was done using the statistical package for social science (SPSS) software version 25. Findings showed that team trust (ß = 0.181, P<0.05), reward and recognition (ß = 0.602, P<0.05), and competent leadership (ß = 0.128, P<0.05) have a positive effect on employee productivity. Findings showed that 40% of the change in employee productivity was brought about by the dimensions of teamwork. The study concluded that teamwork has a significant positive effect on Employee productivity in telecommunication firms. The study recommended amongst others that Managers must plan and design an appropriate reward system for the employee and encourage their participation in team arrangements for effective performance to be achieved and also create a conducive and trustable environment for synergetic teamwork. The study demonstrated that trust is a very crucial aspect of the team values and way of life which brings about togetherness in achieving specific goals of an organization.