Abstract

This article shows how the use of transactional analysis in organizations can improve performance. The author views organizations as living organisms. To Berne's description of boundaries (membranes) in organizations, the idea of a “skeleton” and “organs” is added to create an integrative diagram that can be used to understand the factors that contribute to improved performance. Two case examples demonstrate use of the diagram as well as classic transactional analysis concepts in organizations. Finally, the author describes five key elements that increase the likelihood of the success of an intervention aimed at improving performance.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.