Abstract

This study seeks to determine how users of the university libraries perceive the services rendered to them. Department of Mechanical Engineering was chosen as the population of this study. It is heavily populated with students seeking for information. 600 copies of questionnaire were made, only 450 copies were returned, well-filled, that is 75% of the questionnaire. Results were gathered and findings were made. The result showed that University Libraries are underfunded, they lack qualified personnel and also the university libraries do not have a general standard that guild them to access if actually users of the libraries are satisfied with the library or not.

Highlights

  • There are about ten (10) universities in the South East of Nigeria and each of them has not less than eight (8) faculties

  • South East Zone of Nigeria is heavily populated with students aiming to acquire one specialization or the other

  • In a research carried out by Baikady & Mudhot (2011) on web learning resources in a medical college in India, they discovered that staff and students prefer using web resources than going to the library to use books or journal, which they are not sure are in the library

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Summary

Introduction

There are about ten (10) universities in the South East of Nigeria and each of them has not less than eight (8) faculties. In a research carried out by Baikady & Mudhot (2011) on web learning resources in a medical college in India, they discovered that staff and students prefer using web resources than going to the library to use books or journal, which they are not sure are in the library. University libraries provide many services to their users: Collection development, reference services, organization of knowledge, users’ education etc. These services are being carried out by the Librarians. Are studies on individual universities from other geopolitical zone on users’ satisfaction, but the researcher carried out this study collectively on user’s perception of libraries services and resources under Mechanical Engineering Departments, in South East Universities in Nigeria

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