Abstract

This paper presents an analysis of the relationship between user information satisfaction (UIS), information systems (IS) implementability, and IS effectiveness, considering UIS at the level of individual IS applications. Implementability describes the ease of the system's implementation in terms of the users' and implementors' effort required for successful institutionalization of the system. IS effectiveness is the change in organizational effectiveness resulting from the introduction and use of the IS. Based on a field study of 21 information systems in one public sector organization, the results suggest that UIS may be a usable indicator of IS implementability and effectiveness.

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