Abstract

AbstractA study was conducted of users of an interactive database search system in order to obsenre and measure how they adapted to the system, which was new to them. Subjects were selected from three categories of prior computer experience and each was assigned to use one of three search languages which varied in complexity or logical power. All searched the same database of newspaper clippings. User performance appears to be a function of how well suited the language is to the user and the problem being addressed, rather than either language complexity or user experience, alone. A major conclusion is that languages should be designed to suit recognizable classes of users, rather than all users as a whole.

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