Abstract
Public service is a means to ensure interaction between the state and society. The well-being of the population directly depends on its effective functioning. As you know, the effectiveness of solving the tasks set is 80 % ensured by its leaders – civil servants-leaders. It is they who are the engine of positive changes and the guarantor of the effectiveness of the activities of the entire team. Therefore, in order to bring the civil service to a qualitatively new level of efficiency, it is necessary to change the approach to the formation of soft-skills and hard-skills of employees-leaders. For this, it is necessary to introduce a comprehensive system for the development of the necessary skills. It is worth, firstly, to apply the transfer of the best European technologies. Secondly, to take into account the realities of the post-industrial society. Thirdly, to take into account the opinion of the public. An example of the application of an integrated approach to the formation of an employee-leader is given. For this, an analysis of the system of training and advanced training of civil servants in a developing country, the leading countries of the European Union, the Organization for Economic Cooperation and Development – Germany, France, as well as the nearest country with positive experience of joining the EU – Poland. The skills and activities that contribute to the formation of a civil servant-leader both from the point of view of citizens and taking into account the competencies necessary for effective work are highlighted. For this, the methods of electronic sociological survey of public opinion between the ages of 18 and 60 were used in a sample of 1000 people with an average statistical dispersion of residence throughout the state and an analysis of literary sources. A system for the formation of an effective civil servant-leader with the use of technology transfer has been developed for implementation.
Highlights
The functioning of a modern state cannot be imagined without civil service
The civil service consists of legal, organizational, procedural structures and civil servants
In all states, one component in the model is common – people who ensure the effective functioning of the civil service – leaders – civil servants-leaders
Summary
The civil service consists of legal, organizational, procedural structures and civil servants. It is civil servants who are specially trained to work in this area who ensure the fulfillment of the tasks and functions of the state. The level of efficiency of the team’s work as a whole will depend on what set of qualities – hard-skills and soft-skills – the leader possesses [1]. This means that the quality of the work of the civil service, and, the improvement of the standard of living of the population directly depends on the leaders-leaders. It is important to determine what set of hard-skills and soft-skills a civil servant-leader should have and develop a set of measures to ensure these qualities
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