Abstract
One of the essential activities for sustainable local economic development is continuous improvement of business environment which can be carried out through the business-friendly certification as objective benchmarking process, which is influenced by many factors - criteria that could be analyzed using multi-criteria decision-making methods. Determining criteria weights is the most important task regarding these methods for which a number of methodologies based on different approaches were developed. These methodologies could be generally divided into two groups: subjective and objective. Shortly, these methodologies quantify given preferences using knowledge of experts if they are subjective or using calculations from available data if they are objective. Methodologies from these two groups give different results in a wide range of values. Therefore, it is useful to create composite indicators using aggregation of both approaches in order to reduce the influence of their bad individual characteristics and, therefore, achieve a balanced symmetrical approach. The purpose of this paper is constructing one efficient model that solves a problem of the planning of sustainable local economic development in the Republic of Serbia. Our approach uses the aggregation of the entropy method, as one objective approach, and the analytical hierarchy process, as a subjective approach, in executing business-friendly certification process. The implementation of the proposed approach has been demonstrated as a part of a business-to-government (B2G) platform called “Multi-Criteria Support System for Analysis of the Local Economic Environment” in the City of Niš.
Highlights
IntroductionSymmetry 2020, 12, 425 relevance of services and information for investors and entrepreneurs
Business Friendly Certification (BFC) of local self-government units (LSGU) is a process that introduces standards for efficient and transparent governance and allows evaluation of the quality and Symmetry 2020, 12, 425; doi:10.3390/sym12030425 www.mdpi.com/journal/symmetrySymmetry 2020, 12, 425 relevance of services and information for investors and entrepreneurs
The authors noticed two important facts that are important from the standpoint of sustainable local economic development
Summary
Symmetry 2020, 12, 425 relevance of services and information for investors and entrepreneurs This process should be used as one of the most important procedures in the planning of sustainable local economic development. The current application of this procedure in the Republic of Serbia aims to improve the business environment through institutional reforms especially in public administration at the local level with active participation and cooperation of economic subjects, citizens, and municipalities of one local self-government unit This process involves the determination and evaluation of various criteria on the local self-government level [1,2,3,4,5].
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