Abstract

Purpose–This paper aims to explore the transformative impact of digitalization within the aviation sector, with a specific focus on airport terminal management. The primary objective is to understand how digitalization influences and reshapes the various facetsof the industry, particularly in terms of intellectual capital.Design/Methodology/Approach –This study employs a conceptual overview to examine the impact of digitalization on intellectual capital in aviation management. By analyzing the integration of digital technologies, the study explores their effects on human, structural, and relational capital. The conceptual framework is enhanced by detailed network analysis using the NetworkX library, offering an in-depth examination of the relationships between elements of intellectual capital and digital transformation criteria.Findings–The study uncovers the intricate relationships defining TAV Holding and its subsidiary entities, providing insights into the dynamic interplay of power, influence, and intellectual capital within the aviation sector. It reveals how digital transformation criteria are crucial in enhancing intellectual capital, which includes human, structural, and relational capital. The findings emphasize the role of digital technologies in streamlining processes, improving decision-making, and fostering innovation.Discussion–This paper contributes to the body of knowledge by highlighting the original value of studying the impact of digitalization on intellectual capital in the aviation sector. It underscores the importance of digital transformation criteria in enriching intellectual capital and fostering resilience in a rapidly evolving industry landscape. The discussion also addresses the broader implications of these findings for the aviation industry and its stakeholders, suggesting that embracing digitalizationcan lead to more effective and efficient airport terminal management.

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