Abstract
Religious behavior and understanding of the Qur'an and Hadith of Indonesian Muslims before the presence of the internet referred to religious teachers who are often referred to as ustadz, kiai, ulama or other designations that imply individuals who have intellectual competence related to religion. Various questions and problems related to rituals or spirituality were asked directly to the owner of the religious authority. Along with the development of technology, with social media as one of its strong characteristics, the religious authority has shifted. In the era of disruption, social media provides practicality in accessing information related to religious issues and knowledge of the Qur'an and Hadith. This article aims to conduct a classification review of religious narrative patterns on the cariustad.id platform, which is a service of the Center for the Study of the Qur'an (PSQ) as a medium of interaction between Muslims and ustadz. Through a qualitative method, this study traces the trend of questions and answers to problems faced by users through content analysis related to understanding the Qur'an and Hadith. As a result, the problems faced by users are dominant in the aspects of religious rituals, social affairs, interpretation of Qur'anic verses and Qur'anic studies. The answers given by the ustadz use rajih (strong) arguments from both the Qur'an and Hadith. In addition, the responses of the ustadz tend to carry the spirit of tolerance, moderate values, and non-rigid interpretation
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